Water Damaged Phone, Help! - Moto G Q&A, Help & Troubleshooting

Hey!
So On Saturday I dropped my phone down the toilet by accident, i removed it from the toilet, after about 5-10 seconds, and it was still on, it seemed fine, so I was like ohh okay...i dried it ect ect and it was working fine, but some parts of the touch wasn't working so I left it on as i could not switch it off. On that night i dried it with the hair dryer as well, didn't work, so wrapped it in a towel and but it in the boiler cubard to keep warm for around 12 hours maybe more...tried to switch it on and it didn't work again.
the day later (Sunday) decided to take it apart, and dry the insides, still wasn't working, but the notification light is on and sometimes flickers so i slept with it under my pillow as it would keep warm over night, on Monday, i put the charger in and the screen came on to that battery charging screen for around 5-6 seconds and it said it was on 0%....the notification light was still on.
I Put the phone in some rice in a box, wrapped it in a towel and left it in the boiler cubard again until Wednesday, afternoon....
what can i do?? will this work?? how much would it cost to get fixed?
is the touch screen broke? do i need new battery? ect ect
THANKS!

Best thing to do if you get a phone wet is turn it off and leave it off for at least a week. The problem is that moisture gets inside the phone itself and just takes time to evaporate. If you turn it on or leave it on after water gets in you run the risk of shorting something out and killing the phone (which is what sounds like happened). As far as repairing it is concerned, might as well get a new one, it'll cost less.

your phone should survive just give it some time in the rice, my brothers samsung ace went through something similar and he put it in rice and it was fine after a day buried in it, there is videos of the moto g submerged in water for a while and still works fine
good luck

Related

help water damage tilt

maybe.... I did a search and could not find what i was looking for...or found too much.
This is what happened, it rained, my windows were up. When i got in the car it dropped in the middle console were it was a little water. It was there for a second before I grabbed it and put it in my purse.
When I got home i dried it..removing the sim card and battery. the white thing is still white. It will keep popping up with stuff.
I read if you can get the battery to heat up that will help. is that true?
I work for att so i know i am screwed if there is water damage. i can't buy another one cause i purchase at none committment and the last one cost me 410.
I done retrofited my phone so i will be praying all night that it works.
HELP GIVE ME FACTS
if the white thing is still white and if you have warranty go for a replacement coz i think they only check the white thing. or go to a local phone repair shop and they will do it for a cheap price. i had my nokia repaired from water damage for 15 pounds about 6 years ago.
Tips:
1....Dry it with a towel.
2....Take off the battery.
3....Never put the battery back and turn it on, if you are not sure the unit is totally dry.
4....You can wrap it in tissue (both battery and unit) and put it in a sealed plastic bag of rice grains. Why? Because rice grains are natural desicants. It will absorb all the excess moisture you can't dry with the towel. Leave it there for a minimum of 4 days.
5....You can only place the battery back and turn it on if you are really sure the unit and battery are totally dry.
update
every is working fine. I slept with it to under my pillow. I also check my sim card and that was wet. after I dryed that, i put my sim card in my standby phone.
Everything is working good now!
just a general instuction
1.get the battery out (because watter can't harm it if there is no electricity)
2a.dry it with a towel,just to get rid of any water that could float out of it
2b.dry it with a hairdryer or a radiator. (don't expose to fire)
3.instead of ryce you can use ethanol ( C2H5OH ) to get the water out and to clean it...use a brush to do it
4.try not to drop it again
personaly i dismantle the device when drying it...that way i'm sure there is no water left in it
but for inexperienced people or those devices with warranty...i suggest you don't dismantle it
I took the battery out and placed both battery and phone into instant rice. Works great
working fine
my phone is working fine.
It had some problems, it was the keyboard, kept acting up. so open it and let the keyboard dry (i don't use the keyboard...lol) took out the sim card and dried the area where it was, a little bit of water was on it. Dried it, and put it under my pillow for heat..lol.
Took it to work the next morning and it was having trouble with alignment when i used the stylus. so after redoing the alignment it has been working fine.
Thanks for the help.
Close the thead
Can anyone close the thread for me?
Dropped mine in the toilet!
The unthinkable happened. I have insurance on my tilt... but the thought of a whole day re-flashing and installing software made my stomach hurt.
I did the following-
1. Took out the battery within 10 seconds
2. Took out sim card & the microsd
3. Shook out all the water I could
4. Used a whole can of compressed air to blow any moisture out
5. Placed in a bag with silica gel packets for 30 hours
I was amazed when the thing booted right up! EVERYTHING works perfectly- wifi, GPS, camera, speaker, mic, buttons, and touchscreen! This thing is a tank!
Water Damaged, Turning but Stuck at Boot Screen
hi,
i was standing at sea side my prophet was in my pocket, i thought to put it in a plastic bag, while i was putting it in the bag suddenly a wave came up and dropped over the bag and the bag was filled with water , i took it out turned off and took out the battery, after drying it for a long time i turned it on back it booted up with some strange behavior and then after rebooting few times it got stuck on boot screen, now i have tried so many times to flash the new ROM even hard SPL, everything goes fine but when i turn it on after flashing, it always get stuck at boot screen, can anyone help me plz ?

Fuze Problem (Help)

My Fuze got a wet.
I shook out the water
I powered it on. It came on and everything.
It reset itself.
Then I played with it for a while.
Everything seemed fine until I hit the power button. The screen turned off.
I pressed it again and it wouldn't turn on.
Nothing gets the phone back on at this stage, except taking the battery out and powering up again.
I then decided to do the bowl of rice thing and let it sit for about 7 hours.
It is still the same. If I press the power button at the top of device, it turns off.
If I press it quickly after, it turns back on but if I wait a while, lets say 3-5 seconds, it doesn't turn back on.
Also, the water damage sticker has turned light pink, like 65% of it.
any suggestions
I'm afraid there is probably no help. Even if the water dried completely before turning it back on the impurities in the water probably will cause problems.
I had one drop in some water. Powered it off, disassembled it and dried completely. I let it sit for 8 hours, reassembled it and powered it on. It worked for a couple of hours.
Luckily I had insurance on it.
oh ok
what about warranty, i am still covered
the little white box is still white but mostly pink
its kinda crazii that it turns on and everything works
its just that if i turn off the phone or it turns off automatically due to the power settings, it can't turn on.
the soft reset doesn't work and the power buttton atop the phone doesnt work either
w0w!!!
i just powered on my waater damaged 8525 from 2 yrs ago (had a tilt & fuze since) & it works!!!
b4 it would turn on but the screen wouldnt work
you would have to position it @ a certain angle in order to make anything out
it works now, besides needing to hooked up to the charger in order to load up
fuze is still sitting in a bowl of rice
any more ideas, suggestions...etc
ok, i just realizedthat the soft reset button @ da bottom doesnt function @ all
any idea on how to go about fixing this??
itsjust the screen doesnt come back on but device isnt off because the scroll wheel lights still show up
but it shouldnt because the device isnt charging
Can you warranty a device if the sticker is partially pink?
You can try the warranty, but when they see the water sticker is colored, you're likely to be charged for the cost of the phone. Water won't be covered by warranty, only insurance.
If you want to avoid replacing the phone at your cost, then about the only thing I can think of doing is pulling the battery out and cleaning it thouroughly with distilled water (in other words, another dunking). Do that 2-3 times with fresh distilled water to get rid of as many impurities from the other water as you can. Then let it dry for 24-48 hours (getting some dessicants wouldn't hurt to suck out as much water as you can). Then put a battery in and see what happens.
Odds aren't good this will improve things, but it's possible. It's more likely you'll need to get your hands on a new phone.
You could also try to find a broken fuze online, maybe eBay, but no water damage, and swap stickers.
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
wutitizshorty said:
thanks guys
do the silica packs count?
how would you go about switching the stickers?
is there a particular part i can switch from a used fuze to fix my problem?
Click to expand...
Click to collapse
For the sticker, just carefully take it off a different Fuze, hell maybe even a different phone as long as the sticker fits. Take off the pink one on your Fuze and glue on the new one. Should be good as new.
As for swapping parts, it would probably be too much money and trouble to do that, that'll void your warranty right there anyways and there's a chance you'll never assemble the phone back perfectly. Trust me, it has happened to me a lot when I thought I could swap parts.
I've seen a friend of mine do something with one he got wet that actually worked ... he dipped his entire phone in a bowl of rubbing alochol for a few seconds - the pulled it back out & let it dry out for about 24 hours and it's worked. Obviously take the battery out when you do that....
kinda scared about the rubbing alcohol because the phone works for the most part, just not the reset button
i have other devices so im gonna try the sticker swap for now
well the concepton the alcohol dunk is that you need alcohol that is as close to pure alcohol as possible. rubbing is great as previously mentioned. what it does is that it takes the water and vaporizes with the water. the same concept as adding wine or spirits into a soup. it makes the soup thicker and creamier because there is less water in it.. and it also can be used to fix a situation where you use too much water or something....

WET fuze! help

Hi guys, I really need your help
I was on a BBQ with my friends, when they have just made a slutty with me...
They threw me on the pool with my fuze into shorts pocket, when I got up the pool my fuze was turned off, and I didn't try to turn it on, until pass the time and dry the wather.
So, I keept it in the sun around the place, and when I arrived home, I made around 5 sections of using hairdryer, and 3 days later I turned it on, and yes! IT WORKED!
I have heard about decreasing life cycle of the eletronics when wather gets around it, so, I am terrify about it, Would anybody be able to inform me if it is real? I like my fuze, and I would not like break down it. What sould I do?
Regards
Henrique
BAD NEWS!!! you need to remove all moisture from that phone!
Get RICE (several kinds if possible) and put them in a bowl or better yet a tupperware container. keep that phone in that container whenver you are not using it to keep it dry. The rice will absorb the moisture in the phone and prevent or slow the corrosion. Consider yourself lucky
Thank you Casseti.
I will follow your steps, I have another cell phone to use, How much time do you think I would have to do it?
Because I can do it right now, and leave it into the container until necessary.
Or did you say to use my fuze and do it everyday when I am not using it(sleeping for example)?
I'd like to solve it as soon as possible, I cannot beak down my fuze
Thanks
...you did get some good advice about using the rice.
The real trick is to indeed do what you can to get ALL of the mosture out of the unit. If you don't, then in a couple of weeks parts will start to corrode and the thing will start to fail.
took a dive 2 times in a lake on the way home from an xmas party
with my x1 and my ipod touch in the pocket
when I got up I tried to turn on my x1 and all it did was to turn on the "flash"
took out the batt and put them in the most dry place which was not all that dry
when I got home I put them on the radiator for 12hours and
the ipod was dead apart from showing the apple logo for a few sec
when connecting it to usb
and the x1 was flickery and the screen didn't respond to touch
so I put them both under rice on the radiator for 24hours
and then they both came to life
as good as before as part from the keys on x1 need a bit more pressure then before
Thank you all for advices...
I will leave it buried for 24hs into a tupperware full of rice, It is working very well, but I will do it to avoid corroding my fuze
thanks
Ive had this happen to me alot actually and my fuze comes back everytime. take the battery out and do as they instructed you to do, me... i have a room that stays at over 120 degree's. i just wipe it down with alchohol and let it dry out for an hour or two.. usually my screen needs to be realigned. and i have a seidio case and screen protectors.. trust me these phones are pretty well built.
Make sure you use uncooked rice.
My Fuze spent over an hour submerged in a ziploc bag filled with ice water at a Marilyn Manson concert. I had my phone/wallet/etc. in a separate ziploc bag to keep them dry in one of those soft bag coolers, with two ziploc bags of ice in it and some dickhead fell on the bag and the icewater burst from the two bags and managed to more or less flood the then broken bag with my phone in it.
When I noticed, the LED flash was blinking and the phone was otherwise off. I got really pissed and when I got home, I took the battery & micro SDHC card out and slid the keypad out and dried it as best I could, then let it sit for 36 hours in a dry environment, put the battery & micro SDHC card back in, tried turning it on, and BAM! Worked like a charm. That incident pretty much made me an HTC for life person. I am impressed with the build quality of this device. I love you, HTC!

[Q] moto g fell in water

my moto g fell in water. it is not working. will it come under warranty . if not how much it costs for repair..........................................
I believe that all manufacturers state in their standard warranty that water damage is not covered. If you take the rear cover off and take a look towards the bottom, you'll see there's a small red mark that indicates water damage. If this is present, you're out of luck with regards to an in-warranty repair.
My suggestion would be to store the phone in a container with dried, brown rice, for two days. Perhaps place the container on top of a radiator or similar heat source, to speed up the evaporation process. You don't want to induce too much heat to further damage the device.
Also possible is a bag of silica gel crystals that you usually get in pairs of shoes - place this in an airtight container with the phone and they'll soak up some moisture.
My girlfriend recently dropped the Moto G in water and within two days it was fully repaired, now works perfectly. Don't give up on it yet!
Got similar problem, my daughter drop her Motorola into bath. Left to dry for more than day next to boiler. Now not turning on, when plug charger LED flash white and goes off. After few seconds again and again just flashes and no more.
Thinking that battery gone as manage to turn on phone after incident and spotted that battery was on 0%.
bartmw said:
Got similar problem, my daughter drop her Motorola into bath. Left to dry for more than day next to boiler. Now not turning on, when plug charger LED flash white and goes off. After few seconds again and again just flashes and no more.
Thinking that battery gone as manage to turn on phone after incident and spotted that battery was on 0%.
Click to expand...
Click to collapse
plug it into the charger and hold the power button for 2-3minutes. then leave it charging for an hour and than try to turn it on.
Put it in a bowl of uncooked rice and cover it, leave it there for 2 days. It's serious, check YouTube if you don't believe it. It works, it dries the water out!
Sent from my XT1032 using xda app-developers app
This is the easiest way
Just get some dried rice and put your moto g/any phone dropped in water in a container and close it.Let it in there for overnight and tupp your pgone is alright
Moto Go falls into closet.
This happened yesterday noon. It was submerged for around 6-8 secs b4 I pulled it out. It looked like it was working fine. Nevertheless I took off the cover and tried drying it with a towel before I switched it off. (Total time till here 30-40 secs). Being quite an impatient guy, I turned it on after a few mins. (Let's say under 10 mins so far). It turned on with no problem. As calls were to be made, I dialed a number. As I heard the ringing on the other side, I assumed all was fine. But tht was not yet to be. Notice me saying yet?! Yes, this one has a happy ending.
Moving on. The person on the other end of the line could not hear me other than in short bursts, like having a 1 sec break/pause in between conversations. I tried calls with the speaker phone switched on. But it kept turning off and on again between the ringing. I switched it off and took out the sim. I did not do that the first time (Very foolish of me). It was clearly damp. I went on to dry it with a towel. I turned the phone bck on. Calls were made but the same issues persisted. I tried playing some music but it would stop right after it started. This was where I started to get a bit worried. I took off the cover and vigorously swung/waved the phone about trying to force out any excess water. The effort was not futile. The song continued playing. I immediately make a call but the break was still very much there. This went on till late evening.
Before the day was over, everything was working fine. There were lags but tht was there when I bought the phone (28/05/14). I used a 4S before this, so forgive if I seem a bit harsh. Tht too was dropped in a river, drenched with curd milk and submerged in beer. It still worked fine till a guy snatched it from me.
Cheers!
PS: I did not have access to a blower/dryer or any rice but that is the way it should be done. I'm just posting here so those who don't have tht around might get a confidence boost. Hope this helps.
Adam Outler had a pretty good video about this. It basically said to remove power ASAP (i.e. open up the phone and disconnect the battery) and submerge everything in high purity ethyl or isopropyl alcohol to displace the water and dry it out much faster.
Moto g Accedentally dropped in water
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Hi , I dropped my moto g2 in to water tub ...It took a few seconds before I took it out ... Then i dried it for about an hour in sun light and kept it switched off for about almost a day .... Now it works fine but some time it gives sound like water in a hot pan..... Any suggestion would b much appreciated... Thanks in advancr

Water resistance question

Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
speedyink said:
Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
Click to expand...
Click to collapse
Looks like it is not ginger resistant only water.
Sent from my SM-G930F using Tapatalk
speedyink said:
Hey all, new owner here. So I spilled some ginger ale on my phone, not a lot, but I thought well hey, this phone is water resistant, I'll rinse it off. So I rinsed it off in cold water, and put it under and inch or so for cool factor for a minute or so. I then dried it off, and shook it to get the water out of the ports. All seemed fine, but an hour or so later I went to use it, and the screen wouldn't turn on. The back/recent lights came on, and the blue notification light came on for a bit too with more prodding, also the screenshot combo seemed to work, and seems to have taken a picture of the lock screen. I let it sit for another half hour or so, at which point I tried power/volume down or up, can't remember, either way it rebooted. Finally it's on now, I use it for a bit, and it does the same thing. I let it sit another 10 mins, and do the button combo again. This time it seems to stay on. I charge it that night, and unplug it once it's charged and turn it off. the next morning I turn it on, 92% battery left. Weird. Using it through the day today it doesn't seem to be draining extra fast or anything. Is this anything anyone else has encountered? Should I be worried?
Needless to say I'm a little scared to test water resistance any further right now...
Click to expand...
Click to collapse
Have to say that in my opinion the phone is really water resistant. Tried it in normal and salt water couple of times exceeding the recommended 30 min. Even use it underwater to take pics and videos. Probably you should dry it very well. After every water situation i noticed that it wont charge until the connector is completely dry. Sometimes the phone says that 3.5 mm jack is in use (can assume that water is fooling the software) Just try to dry it really well and maybe is just a coincidence and your firmware is faulty. Than reinstall using odin and if the problem persist - claim waranty. Good luck
kirilorius said:
Have to say that in my opinion the phone is really water resistant. Tried it in normal and salt water couple of times exceeding the recommended 30 min. Even use it underwater to take pics and videos. Probably you should dry it very well. After every water situation i noticed that it wont charge until the connector is completely dry. Sometimes the phone says that 3.5 mm jack is in use (can assume that water is fooling the software) Just try to dry it really well and maybe is just a coincidence and your firmware is faulty. Than reinstall using odin and if the problem persist - claim waranty. Good luck
Click to expand...
Click to collapse
Thanks for the input
kirilorius said:
Tried it in normal and salt water couple of times exceeding the recommended 30 min
Click to expand...
Click to collapse
*facepalmus enormus*
You can make this test.
How to test if your smartphone is waterproof or not, without putting it in the water?

Categories

Resources