Weak Glass/Screen on N5 - Nexus 5 Q&A, Help & Troubleshooting

Why is the screen so weak on the N5? I've had mine for 9 days and it got a hairline crack from mid right side to all the way to bottom left. It was never dropped. It has a cruzerlite case on it. Only thing is that I bumped into a desk while the phone was in my pocket with the case on it. It still doesn't make sense for the screen to get hairline crack since the case prevents the screen from being the first thing to touch a surface. Otherwise, I can't think of any other reason for it to crack. Most of the time the phone is kept face up on tables/desks around the house. At work, it's in my pocket.

It's scratch resistant not scratch proof
Sent from my Nexus 5

dicecuber said:
It's scratch resistant not scratch proof
Sent from my Nexus 5
Click to expand...
Click to collapse
Hes talking about a crack
Anyway its a risk reduction not risk proof

I've owned like 8 android phones (all flagship) over the past 4 years. All were dropped few times without breaking/damaging the screen, there weren't any cases or screen protectors on those either. Compared to those others, this nexus is so much more fragile. I've googled this issue and it seems common for the N5 to have screen damage with bare minimum stress.

Ordered my phone the day it was announce... Received it a few days later. Never put a screen protector on any of my phones. And my n5's screen looks the same as the day I got it.
Sent from my Nexus 5 using xda app-developers app

I've dropped mine multiple times and it looks like new. No screen protector. Spigen Slim Armor case

Sounds like you just got unlucky. It happens. Some people have dropped their phone (in general not just the N5) from like 2 feet and it shattered. While other from higher and all it does it dent or chip. This is why I always use glass screen protectors regardless.

Its pretty simple really, the bigger the screen gets, the more unsupported area there is and the more likely it is to break on impact. All you can do is be careful
Sent from my Nexus 5

If you're getting a phone with a large glass front on contract I'd always recommend getting an insurance add-on if your carrier offers it, mine is like €10 a month and I feel like it's worth it for the peace of mind alone. Though my judgement might not be the most sound - I've insured my phone and my dogs but I don't even have my own health insurance...

Yah ! You should better have a case outside to protect the screen. I'm using Zerolemon case

Shanda1 said:
Yah ! You should better have a case outside to protect the screen. I'm using Zerolemon case
Click to expand...
Click to collapse
The phone did have a case on it (Cruzerlite), which doesn't allow the screen to touch surfaces if you lay it face down.
I was surprised since the phone was NOT dropped. It was just bumped into a table (not even the edge) while in my pocket.

Get some tempered glass the thicker the better as it absorbs more shocks try get the 0.30mm or 0.40mm 0.10mm and 0.15mm break easily.
My phone fell and to my shock the tempered glass broke but not the actual screen glass and I think it was the tempered glass that saved it paired with a tpu case
Sent from my Nexus 5 using Tapatalk

dropped mine on faux wood flooring and had it knocked out of my hand. Y someone crowd surfing at a concert. No cracks.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Related

[Q] OK with no screen protector or case?

I've had my Infuse for 4-5 days and really love the design and all the cool stuff here on xda (as usual). Does Gorilla Glass mean that I don't need a screen protector? I've never been a fan of them. Also, I'm pretty gentle with my phones and would like to keep the stock look with no outer case. What do you guys think, am I flirting with disaster?
EDIT: bought a case-mate pop case in white/gray. Very happy with case and still no screen protector.
seano666 said:
I've had my Infuse for 4-5 days and really love the design and all the cool stuff here on xda (as usual). Does Gorilla Glass mean that I don't need a screen protector? I've never been a fan of them. Also, I'm pretty gentle with my phones and would like to keep the stock look with no outer case. What do you guys think, am I flirting with disaster?
Click to expand...
Click to collapse
The glass is extremely hard. There are videos of people online taking razor blades to it. The plastic on the outside, however, will be more prone to scratches. It's really up to you, but I've had mine for a few weeks, and there are no visible signs of use. I don't baby my phones, but I also am not too tough on them.
There's my 2¢. I hope it helps.
I like using my phone naked because I haven't found any screen protectors that I really like yet, and I like the device without a case. That being said, I bought the moshi screen protector and casemate pop case, mostly for when I am going to be somewhere or doing something that could put my phone in danger...like when I'm drinking and prone to dropping my phone haha. Gorilla glass is scratch resistant, not scratch proof, so it's a good idea to have a screen protector in some situations.
The moshi screen protector is a tad expensive, but I think it's totally worth it for high risk situations. You can take it off and reuse it as many times as you want, and it's really easy to do so. That allows me to put it on quick when I need it, and take it off when I know it's safe. I don't like using it day to day because I love the screen on this phone, and the matte finish on the moshi makes it a bit pixilated. However, it's a life saver in many situations, and I can stand it being on there for the peace of mind while I'm doing something that requires it.
And it's always a good idea to have a case on hand just for rugged situations, and I find the pop to be very nice. It provides a ton of protection in not so huge of a package. While it's not as rugged as an otterbox or ballistic case, my phone has taken quite a few spills from 4+ feet off the ground in my case, and it still fits in my pockets just fine. Another good case that I would recommend is the body glove mirage case. It's a rubbery tpu case that is very pocketable and also provides a lot of protection. All of the accessories I've mentioned can be found at At&t stores, but you can find them cheaper elsewhere, as they mark them up a bit.
Hope I helped!
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
I'll take a look at those cases, thanks! I don't do anything that drops my phone from 4+ feet off the ground, I'd have a freaking heart attack!
What are you doing with your phone up that high?
my plastic is all in perfect shape, but my screen has a couple of scratches on it
i try to keep it nice, but it's not easy with this big of a screen..
I didn't think you could scratch the Gorilla Glass unless under extreme punishment, what did you do to scratch it?
seano666 said:
I'll take a look at those cases, thanks! I don't do anything that drops my phone from 4+ feet off the ground, I'd have a freaking heart attack!
What are you doing with your phone up that high?
Click to expand...
Click to collapse
I'm 6'2", 4 feet off the ground is standard usage height for me while I'm standing. Haha. And gorilla glass can be scratched, I have a micro scratch on my screen from throwing my keys in my pocket.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
welchertc said:
I'm 6'2", 4 feet off the ground is standard usage height for me while I'm standing. Haha. And gorilla glass can be scratched, I have a micro scratch on my screen from throwing my keys in my pocket.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
Click to expand...
Click to collapse
Oh ok, that makes sense. I think I'm still going to go bare for now, I'm pretty anal about treating it right. Thanks for the advice!
seano666 said:
I didn't think you could scratch the Gorilla Glass unless under extreme punishment, what did you do to scratch it?
Click to expand...
Click to collapse
it likely rubbed against the keys in my pocket, doesn't bother me though. just letting you know that gorilla glass is not invulnerable
docodine said:
it likely rubbed against the keys in my pocket, doesn't bother me though. just letting you know that gorilla glass is not invulnerable
Click to expand...
Click to collapse
We must have different glass or something for our screens. I took a razorblade to my old nexus one which was sporting gorilla glass, and there was no visible sign that anything had even happened to it. There are also videos of people online going absolutely nuts on their screens with the same results.
seano666 said:
I didn't think you could scratch the Gorilla Glass unless under extreme punishment, what did you do to scratch it?
Click to expand...
Click to collapse
just need something harder than gorilla glass to scratch it. a diamond or maybe some other jewels will easily scratch as well as concrete and maybe some hard steels. keys or gold aren't likely to scratch but some key rings are made from a hard spring steel and might scrach. there is also a coating of some type on the glass that may show scratches.
the plastic definately needs protection. it is break resistant but it is way soft and the lame shiny coating can scratch off.
Scratched my screen with something. Always in its own pocket. Get a screen protector.
From XDA App on Infused v2.1.0 OCed to 1.6 GHz
For myself I don't use a screen protector (had the phone since it came out). The Infuse's screen behaves just like my ole iphone4, if not better.
As others have said, the side chrome plastic will scratch easily so a case is warranted.
I actually have never dropped my phone or anything and I have two micro scratches. Samsung is willing to fix it for free the problem is you have to send them the phone and be without one for 7 days.
I work in construction, I use the Ballistics case and a screen protector on the phone, I dropped it from 10ft off a ladder onto concrete, no damage to phone or case. Best money I ever spent
No screen protector or case on my Infuse, and it's been that way since I bought it two months ago. I have one tiny, tiny scratch on the far left side of the front, but it's so far over that it isn't actually on the screen. I have no idea how it got there, I think there must have been a tiny rock or something in my pocket at one point the scratched it. Who knows. My phone has unfortunately been dropped maybe 5 times, and this never caused any damage. I think your phone will be just fine naked.
I decided to get the Case-Mate Pop case. It makes my phone look like a stormtrooper! Still no screen protector tho.
Sent from my home phone
I'm using a body glove, no screen protector.
Sent from my SAMSUNG-SGH-I997 using XDA App
Hi guys im debating weather to put a screen protector on this baby or not, just got her yesterday. Has anyone experienced scratches? Also would someone recommend a good screen protector other than Zagg or invisishield. I'm done with those types. Also I got a casemate today but it kinda sucks, gonna return it tomorrow. Any recommendations on cases? Thanks.
I've heard from a few people on here that they've experienced scratches. I think if you are really careful you can get away with it. Some of the better cases have a lip which will protect it from falling flat on the screen.
Sent from my home phone

Protected or naked?

Do you have your blaze covered with screen protectors and a case or you like and feel safe enough to use it naked?
Just curious need some opinions I feel like removing my screen protector.
Sent from my SGH-T769 using xda app-developers app
Normally I buy a screen protector and case before even receiving a phone, but in this case I purchased the phone before there were many accessories available for it. After having it for nearly 3 months without a screen protector or case, it has not accumulated any scratches on the screen and only has one tiny scratch near the top of the chrome bezel.
I have yet to find a case I like, one that doesn't have a cutout for the MicroSD card slot.
These are the droids you're looking for:
http://forum.xda-developers.com/showthread.php?t=1621222
I've always wanted to say that.
I would use a screen protector, but I really suck at the installations... so whatever. My phone still hasn't any scratches. As for the case... I just LOVE the feel and grip of the Blazes' own back cover. Can't get enough of it.
I've had several devices that feature Gorilla Glass, just like the Blaze. When I water damaged my Droid 1, I purposely took a pocketknife, keys, etc. to the screen to see if i could scratch it, with essentially no results (very very light scratching with ridiculous amount of pressure). The stuff is EXTREMELY scratch resistant. The only times I've heard of appreciable scratching on a GG screen is if you get sand rubbing against it (say you were careless when you took it to the beach), which is extremely hard. You should be just fine protector-less.
I bought a D3O screen protector for it along with a nice screen protector. It wasn't cheap, but it was well worth he investment.
Sent from my SGH-T769 using xda app-developers app
Blaze does not use Gorilla Glass, although it uses something just as strong.
I would highly recommend a screen protector. It can crack and scratch. Trust Me.
I made sure to purchase an InvisibleShield prior to ordering the phone and then apply it immediately out of the box before initial startup. Whether or not that's necessary I can't say (I can really only imagine it being 'necessary' to customers that admit to being accident-prone), but the added assurance doesn't hurt.
I did the same. I took it off though and the naked feeling with only a case is much worth an accidental scratch or two, which I still have none
Sent from my SGH-T769
I've tried a few different things since I got this phone a couple months ago. I've had a screen protector on it since day one. I don't remember the brand, it was one of those "cut to size"ones. Apparently I had bought it from the T-Mobile store several years ago with my blackberry curve.
I'm currently using the Prozkin case which was discussed and reviewed in the accessories section. Solid case that adds minimum bulk.
Sent from my Samsung Galaxy S Blaze.
I've had my blaze naked since fathers day. Dropped it pretty hard a couple of times and only got minor scratches and chips on the chrome strip. No screen scratches at all either.
Sent from my SGH-T769 using xda app-developers app
Naked
I don't have a screen protector or case on it. I have dropped it several times and it has a few little scratches on the bezel. Normally I have my phones protected to the max, this one not so much..I kinda miss my Vibrant

Why do we need screen protector on gorrila glass nexus 4?

Why do we need screen protector on gorrila glass nexus 4?
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Good question. The way Gorilla Glass 2 is advertised would make it seem like it's not easily scratch or damaged. Due to the countless people reporting how easy the front and back of the Nexus 4 is to scratch (sometimes randomly), the Gorilla Glass isn't really doing what it claims lol...
either way, better safe than sorry >_>
It's scratch resistant, not scratch proof
Scratch resistant doesn't mean scratch proof. Any type of sand or non-skin dust in your pocket will severely scratch the device.
Ironically I was watching this Youtube Vid just before I saw this thread.
FirelordAzula said:
Scratch resistant doesn't mean scratch proof. Any type of sand or non-skin dust in your pocket will severely scratch the device.
Click to expand...
Click to collapse
Lol...
If "non skin dust" in your pocket severely scratches your phone you must be furiously rubbing the front of your pants.
I bought an XO skin for mine but never applied it as I have found the screen to still be in wonderful condition after all of these months. I did baby the phone for a bit but after a while it didn't matter... I have accidentally dropped it twice two from my desk onto hard floor and it hasn't suffered.
Maybe if I drop it a third time I might not be so lucky =P.
Either way, the glass has remained intact with no scratches so I am happy.
After the first day of my 2nd nexus 4 I saw a bunch of scratches on the bottom of the screen. Not happy. Got a bumper the day after.
Sent from my Nexus 4
You will need one because, stuff happens =[. Mine has 3 scratches. I'm guessing it happened in a random pocket in a random jacket of mine. They bother me when I'm using my phone under a good amount of light, but usually I don't notice them. I just love how the screen feels without a screen protector. If you don't mind potentially getting scratches, then you won't need a screen protector.
anjuice said:
I just love how the screen feels without a screen protector. If you don't mind potentially getting scratches, then you won't need a screen protector.
Click to expand...
Click to collapse
^this. i rather have a few scratches then having to bother with a screen protector.
neotekz said:
^this. i rather have a few scratches then having to bother with a screen protector.
Click to expand...
Click to collapse
Amen to that.
I swap and sell and change phones often, so the resale value is quite important to me. Therefore I always use a screen protector as scratches lessen the value of the device
No screen protectors here and no scratches. I am careful with my phones though
I haven't had a screen protector on my Nexus 4 since day 1 in November. No scratches.
Sent from my Nexus 4 using xda app-developers app
evanisvinks14 said:
After the first day of my 2nd nexus 4 I saw a bunch of scratches on the bottom of the screen. Not happy. Got a bumper the day after.
Sent from my Nexus 4
Click to expand...
Click to collapse
cause a bumper will protect your screen from scratches..... D'uh!
Can any one confirm that the back of the phone is Gorilla glass?
I've had my phone since December and the front glass is still scratch free but the back has a couple of 1cm scratches on it and seemed a lot more prone to getting marked than the front. So, I've stuck a dbrand skin on it which protects the back and makes my phone look pretty cool!
Sent from my Nexus 4.
I've only had my Nexus 4 for a week, and I took it with me to the beach for spring break - sand scratched the s**t out of my screen on the first day. Ordered some wet screen protectors, hopefully that'll help!
rjunraj said:
Why do we need screen protector on gorrila glass nexus 4?
Click to expand...
Click to collapse
Because its scratch resistant not scratch proof..
because it's better to be safe than sorry.
There are a few screen protectors that feel the same as the glass so why not...

Exactly how scratch resistant are our screens?

A lot of people use screen protectors and some don't....
I bought two but both got dust underneath them while installing them....and then they started peeling because of my case......
I do baby my phone to some extent and use it sensibly..
To people who use the phone naked how scratch resistant is the screen? Is it as good as an iPhone 4/4S (just a reference because my mom's has no screen guard from almost a year and there are no scratches at all....)?
Sent from my Nexus 4 using xda premium
Its pretty good tbh, I've never had any scratch or any sort of screen protection on any of my phones, to be fair Ive dropped quite a few times and it has one minor scratch at bottom of screen, but its very minimal, other than that its pretty solid I've had in pocket with coins keys, dropped it and feel out pocket a couple of times. I'd say it matches the iPhone 4s screen resistance my gf got that and she is just as clumsy as me.
Nexus 4 PACman + Franco
tiru.adi13 said:
A lot of people use screen protectors and some don't....
I bought two but both got dust underneath them while installing them....and then they started peeling because of my case......
I do baby my phone to some extent and use it sensibly..
To people who use the phone naked how scratch resistant is the screen? Is it as good as an iPhone 4/4S (just a reference because my mom's has no screen guard from almost a year and there are no scratches at all....)?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Keep in mind that EVERY phone is susceptible to micro scratches. Scratches happen when an object that is harder than the screen comes in contact with it. Since our screens are gorilla glass, it is harder than keys, coins, knives, etc. These objects won't scratch the screen.
But dust and sand have particles in them that are as hard as diamond so any phone (including iphones) will get micro scratches after a while. If you hold your mom's phone up to the light you'll see them.
I put a very small (almost invisible) scratch in mine shortly after getting it. I think it came from dropping it in the local golf course pro shop (commercial carpet on concrete slab), where I am guessing some embedded sand was the culprit. Sand has no problem scratching glass - even Gorilla Glass. Since then, no other scratches have surfaced on either the front or back. I make sure my pockets are free from sand and dirt.
I do not like screen protectors. IMHO, the ruin the look and feel of a nice phone.
Mine was dropped from my pant's pocket and I have one visible scratch in the front glass near top.
Tough I have also tested nailing the front with T5 Torx screw driver without a single scratch but this fall from pocket was not that major fall but the scratch is there. :crying:
I have a rev_11 Nexus manufactured in May 2013. Its Indian version.
---------- Post added at 05:51 AM ---------- Previous post was at 05:50 AM ----------
I have never put any scratch guard or covers on any of my phones but this time it seems I will have to get some slim cover for the back atleast.
I didn't use screen protectors for a long time until I noticed the micro scratches all over in certain lighting. the good ones are very scratch resistant and hardly feel any different from the glass. Ive tried more than a few between my iphone and nexus, and the SGP ultra crystal are my favorite by far. I like them even better than the expensive tempered glass screen protectors.
you can get a dust free installation pretty easily with the dry install protectors. The secret is using tape to remove any dust that gets trapped under it. I've only ever had one dust free install that didn't require the use of tape. The steamy shower trick makes it even easier. Then, on the oleophobic surfaces you can even actually very slowly massage the protector around the glass after installation, which means it's very easy to get perfect placement.
Sent from my Nexus 4 using Tapatalk 2
I have a very light scratch on my screen. I wanted to play with it before covering it. Of course, with my luck, I got one within 24 hours. I think it was when my little maltese walked over it. Unless it was just my dry fingers cutting it up.
Off the bat I used my N4 without a screen protector for the front (one for the back though) and I had not a single scratch on the front for ~4 months.
I have screen protectors on the front now and it doesn't really matter to me, but I did drop it in the washroom where it dented the screen. Besides that, no micro scratches or anything, so I say the Nexus 4 is solid.
how does the screen get dented? you mean the chrome around the screen right?!
Ive had the phone for a few months and never used a case however there are some micro scratches which are barely visible, more on the back than the front. I got a diztronik slim case to use when i will be working in a dirty environment which helps, but 90% of the time NO CASE NAKED IS THE WAY TO GO. (I have dropped it twice luckily only a small mark on the edge/border ring)
I would highly recommend a case or a screen protector. When I first got the phone I decided not to use a case and within a few days had several scratches on the back and one on the front side without ever dropping it.
I got a case that lasted me a few months then fell apart and got ugly so i took it off and now I got 2 NEW scratch on the top right by the camera
Now I'm trying to find whats the best screen protector then might add the bumper.
funky_snowman said:
I didn't use screen protectors for a long time until I noticed the micro scratches all over in certain lighting. the good ones are very scratch resistant and hardly feel any different from the glass. Ive tried more than a few between my iphone and nexus, and the SGP ultra crystal are my favorite by far. I like them even better than the expensive tempered glass screen protectors.
you can get a dust free installation pretty easily with the dry install protectors. The secret is using tape to remove any dust that gets trapped under it. I've only ever had one dust free install that didn't require the use of tape. The steamy shower trick makes it even easier. Then, on the oleophobic surfaces you can even actually very slowly massage the protector around the glass after installation, which means it's very easy to get perfect placement.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Another tip is to take a hot shower and do the application immediately afterward so that the dust settles and no more falls on the screen during application. Worked perfectly for me
Sent from my Nexus 4 using Tapatalk 4 Beta
My first Nexus 4 got a lot of small scratches at the corners on the screen, I took great care of it but I guess my pockets scratched it? I got a replacement and it is a lot better. I have about a 1mm scratch in the center only from having my keys in the same pocket. I have a bumper and I only have one screen protector on the back now because I heard it's not gorilla glass and it's more pron to scratches.
I use a tempered glass screen protector regardless of durability. I hate having scratches at all and my last nexus 4 before I rma'd had scratches visible and annoying in sunlight.
Sent from my Nexus 4 using xda app-developers app
I got 2 scratches on the back
I got a front screen guard but no back screen guard
I never kept my phone on its back (rarely do)
I guess I scratched it using my own fingernails which I am too lazy to cut
These 2 scratches make me feel so bad that I just ordered a ballistic case

Screen protector necessary?

Hullo,
I just ordered my Nexus 4 :victory:and I'm wondering if I will need a screen protector for it, or if I should be safe.
Currently, I have a Samsung Galaxy S 4G (NOT S4) and the glass on it (Gorilla Glass, I believe?) is perfect. I have not gotten a single scratch on it without a protector of any kind, and I work in a machine shop with metal chips and dust all over the place. My old Galaxy SII got scratched before I even brought it to work, however, so I know some of these are super fragile.
I'd love to know peoples' opinions on the matter because I don't like putting a protector on if I don't have to!
Well I have had my phone about 7 months with just a bumper on and both the body and screen like its brand new
Saying that I work in an office, so its less likely to get as scratched as your place of work!
Not necessary but highly suggested. Why risk it? Small scratches won't affect usability but will affect resale value.
Sent from my Nexus 4 using xda app-developers app
I usually just throw on a clear screen protector, SGP is only brand I buy for screen protectors now.
Highly recommended.
At first I thought only 1 screen protector would suffice, but when I went out a lot and stuff just came in to my pocket like sand, dirt, etc, my screen got scratched (because of the sand, went to the beach), so I removed it, thank god the scratch is only on the screen protector. Now I bought 3. When I remove my screen protector, my N4 looks like it's brand new.
I agree with ibarra .. Buy it to be safe
sent from my .... still waiting for my nexus..
Every phone needs a protector and the rear needs one too to avert future damage or collisions with surfaces. Resale value is better maintained in pristine condition, this is why I hate seeing used devices looking as if they just returned from war.
Ace42 said:
Every phone needs a protector and the rear needs one too to avert future damage or collisions with surfaces. Resale value is better maintained in pristine condition, this is why I hate seeing used devices looking as if they just returned from war.
Click to expand...
Click to collapse
for a couple of bucks you protect the screen on the $300+ device .Absolutely, yes, sir.
Not worth it if you're a very safe person. Theres gorilla glass for a reason, but if you're not a careful person.... sure why not.
Mine has been naked since December and the glass is fine. I do have a dent in my bezel, but I fell asleep with the phone in my hand and it dropped. A bumper would have prevented that, but no issues with the glass even with the drop.
Sent from my Nexus 4 using xda premium
If you have ever kept them with other things in your pocket, etc, then yes, it is highly recommended. If you have ever dropped any of you phones, then get a bumper or full body case as well.
I always use screen protectors and cases and I highly recommend others to do the same. It isn't worth scratching or damaging your phone in any way. Better safe than sorry, and honestly, any cheap old screen protector will do.
keep factory screen protector for the back or buy a case, the front is fine if u take care of your phone and not put it in the same pocket as ys and everything else
Nope. Ruins the feel of the device honestly.
Sent from my Nexus 4 using Tapatalk 4 Beta
So, just a quick follow up..
I ended up purchasing a Skinomi screen protector to be safe, but after having it on for a day, I hastily removed it based solely on the look and feel.
I have been running my phone with either the official bumper or my Ringke Fusion case and no protector and everything is still beautiful!
Sent from my Nexus 4 using xda premium

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