Not eligible for bootloader unlock? - Moto G Q&A, Help & Troubleshooting

I bought a boost mobile (USA) moto G yesterday. After I followed every step on moto site, it gives the error
Your device does not qualify for bootloader unlocking
What does this mean? Boostmobile device cannot be unlocked, therefore rooted?
please help!
TIA

I got same message but didn't care and pressed the button for unlock code!
My XT1033 is now unlocked and rooted.

That's right...
For now there isn't a way and there are no developers here working on it...
And there's no button on the site after the msg... Your device was probably eligible...
Sent from my XT1032 using xda app-developers app

mailwork said:
I got same message but didn't care and pressed the button for unlock code!
My XT1033 is now unlocked and rooted.
Click to expand...
Click to collapse
I don't understand. I don't even see the unlock button ...

There isn't one if you're not eligible...
Sent from my XT1032 using xda app-developers app

ddyourself said:
I bought a boost mobile (USA) moto G yesterday. After I followed every step on moto site, it gives the error
Your device does not qualify for bootloader unlocking
What does this mean? Boostmobile device cannot be unlocked, therefore rooted?
please help!
TIA
Click to expand...
Click to collapse
hey guys i just bought my indian version of moto g and yeah i too had this problem!! but i resolved it now my bootloader is unlocked. the site is a perfect working unlocker but the thing is u may have signed into motorola device id option under settings menu. go there unlink ur account and try in the site again. the signing in from device disallows this unlocking thing. but if u unlink the account i am sure u can unlock ur bootloader!!

I signed in with the google account on the device and it worked. :fingers-crossed:
That worked.

yeshwanthvshenoy said:
hey guys i just bought my indian version of moto g and yeah i too had this problem!! but i resolved it now my bootloader is unlocked. the site is a perfect working unlocker but the thing is u may have signed into motorola device id option under settings menu. go there unlink ur account and try in the site again. the signing in from device disallows this unlocking thing. but if u unlink the account i am sure u can unlock ur bootloader!!
Click to expand...
Click to collapse
Thank you! this worked for me.

eastdata said:
I signed in with the google account on the device and it worked. :fingers-crossed:
That worked.
Click to expand...
Click to collapse
ddyourself said:
Thank you! this worked for me.
Click to expand...
Click to collapse
click it rather than saying bro !!

Tried it all... It doesn't work, I'm telling you...
Sent from my XT1032 using xda app-developers app

Unlockable Bootloader
Here also fails to more than ten days'm trying to unlock but always says it's not qualifcado not know what else to do. Moto G XT1033.

Still not getting it.
I owe Moto G xt1033. I've unlincked the moto id from my fone n tried to unlock my device again but nothing is happening. I'm getting the same message I was getting earlier saying not qualified for bootloader unlocking. What sahll I do now? Please help.

RohitRamani2312 said:
I owe Moto G xt1033. I've unlincked the moto id from my fone n tried to unlock my device again but nothing is happening. I'm getting the same message I was getting earlier saying not qualified for bootloader unlocking. What sahll I do now? Please help.
Click to expand...
Click to collapse
Nothing!
Just sit and wait... Hopefully a developer will find an exploit allowing us at least to root it (Like they did on the Moto X)... Or not... I am quite

The Motorola support forums has a thread up dealing with the issue.
Maybe try there.

mariolcneto said:
Nothing!
Just sit and wait... Hopefully a developer will find an exploit allowing us at least to root it (Like they did on the Moto X)... Or not... I am quite
Click to expand...
Click to collapse
I don't think any developer is trying to find an exploit...if its easily unlockable....they don't need to find one

Well, I've tried everything... I even disabled the Motorola apps on my device and I keep getting the message that my phone is not eligible...
Tried with different email accounts on the site and still nothing...
It is supposed to be easy if they allowed it... This is my sixth android device and the first which I couldn't unlock the bootloader...
And I know that my case isn't the only one... I'll try the forums to see if I get anything different...
Sent from my XT1032 using xda app-developers app
Update:
After going through their forum, they instructed peaople tto send them an email with the fastboot oem get_unlock_data and the fastboot getvar all, as they are constantly having probles with the system... Just did that and will post if I get anything...

It took about 2 days after I got my Moto G for it to let me unlock it. Then, without me doing anything different it worked
Sent from my XT1034 using Tapatalk

Bootloader unlock works on boost Mobile running aosb now
Sent from my XT1032 using xda app-developers app

There really was a problem with my device...
They are replacing it and I'll let you know when I get it...
Sent from my XT1033 using xda app-developers app

any luck
Has anyone had any luck with this issue?

Related

[Q] Failed unlocking bootloader

hey guys
i tried to unlock bootloader via motorola web site but it says my device does not qualify for unlocking
tried flashing recoveries, root zips and updated to official kitkat, but still does not work
phoned motorola support and they said motorola doesn't guarantee bootloaded getting unlocked, it depends on luck
any suggestion?
Moto XT1033 Dual 16gb BR
I had this problem too, but I checked all individuals characters of my code and deleted some spaces between them... After that check up everything worked like a charm !
Marco_nx said:
I had this problem too, but I checked all individuals characters of my code and deleted some spaces between them... After that check up everything worked like a charm !
Click to expand...
Click to collapse
already did it like 5 times
pedrofortunato said:
hey guys
i tried to unlock bootloader via motorola web site but it says my device does not qualify for unlocking
tried flashing recoveries, root zips and updated to official kitkat, but still does not work
phoned motorola support and they said motorola doesn't guarantee bootloaded getting unlocked, it depends on luck
any suggestion?
Moto XT1033 Dual 16gb BR
Click to expand...
Click to collapse
Do you have an Moto x ?
Sent from my XT1028 using Tapatalk
raymond4 said:
Do you have an Moto x ?
Sent from my XT1028 using Tapatalk
Click to expand...
Click to collapse
no that's a moto g
pedrofortunato said:
no that's a moto g
Click to expand...
Click to collapse
Do u have a Verizon model or gsm model.
Sent from my XT1028 using Tapatalk
raymond4 said:
Do u have a Verizon model or gsm model.
Sent from my XT1028 using Tapatalk
Click to expand...
Click to collapse
gsm
If problem persists go to Motorola Customer Forum.
Read this.

XT1031 Unlock

After following all the proper steps for unlock of my XT1031 I am still met with the "Your device isn't eligible for unlock" message. Anyone else have this problem?
Yes scroll down the page and u will see a disclaimer box underneath tick I agree then request unlock code. It will arrive in ur promotion's box g mail. The use that code in the terminal. And ur good to go unlocked boot loader.
Sent from my Nexus 5 using XDA Premium 4 mobile app
tintin1892 said:
Yes scroll down the page and u will see a disclaimer box underneath tick I agree then request unlock code. It will arrive in ur promotion's box g mail. The use that code in the terminal. And ur good to go unlocked boot loader.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The accept box was checked.I checked pormotions and spam. Nothing.
Just as a quick add in case some didn't know the XT1031 is the Boost Mobile Moto G.
Sent from my XT1031 using XDA Premium 4 mobile app
I got the same message until I double checked the code I typed in. Make sure there is no spaces and everything is pretty correct. It helps to take your unlock code and paste it in note pad. Then try that.
Sent from my XT1031 using Tapatalk
vitokes said:
I got the same message until I double checked the code I typed in. Make sure there is no spaces and everything is pretty correct. It helps to take your unlock code and paste it in note pad. Then try that.
Sent from my XT1031 using Tapatalk
Click to expand...
Click to collapse
That is one of the first things I tried. I saw someone in a different Motorola forum having a similar problem. I went to the Moto customer support chat and they told me that the device isnt supported for unlock yet and might be in the future. I told him that other have been able to unlock and he pretty much said that he wouldn't condone using an unofficial unlock method. I told him everyone I've seen with with an unlock had done it using their website. He pretty much called me a liar.
Haha that's messed up. Dang I can't think of what else. I'm boost mobile too. It only took my two tries after I checked the second time.
Sent from my XT1031 using Tapatalk
Where can I find away to unlock and root the boost mobile Moto G?
Sent from my Nexus5™. On PA™.
" Nothing's ever locked..."
I'll triple check it again. Hopefully this is the issue.
Galaxysm said:
Where can I find away to unlock and root the boost mobile Moto G?
Sent from my Nexus5™. On PA™.
" Nothing's ever locked..."
Click to expand...
Click to collapse
Go here for bootloader unlock: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Follow the instructions carefully.
johnlikeplaydrums said:
Go here for bootloader unlock: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Follow the instructions carefully.
Click to expand...
Click to collapse
Thanks...what happens if I don't follow it carefully?;o
Sent from my Nexus5™. On PA™.
" Nothing's ever locked..."
Galaxysm said:
Thanks...what happens if I don't follow it carefully?;o
Sent from my Nexus5™. On PA™.
" Nothing's ever locked..."
Click to expand...
Click to collapse
Thermonuclear war... just kidding. I am at the point were I followed the instructions but cant unlock. Due to an error on my part or something else I'm not sure.
johnlikeplaydrums said:
Thermonuclear war... just kidding. I am at the point were I followed the instructions but cant unlock. Due to an error on my part or something else I'm not sure.
Click to expand...
Click to collapse
Oh man. I wanted the nuclear war :/....lol. Well I'll give it a look lol. Not my phone its the moms thanks .
Sent from my Nexus5™. On PA™.
" Nothing's ever locked..."
I was able to finally get it. It was an error on my part. Either delete this thread or leave it for someone having the same issue as I was. Thank you XDA!

Unlocking bootloader

Whenever I try to use the Asus unlocked tool to unlock my device it just says" an unknown error happend" i''ve been searching on this and couldn't find any thing helpful, I tried a tons of times over some weeks, haven't had any luck. Tried to factory reset it for then trying again. Tried to write to Asus ans they said they didn't offer support on this topic. Tried on different networks. So my question is now... Are there any other way than using the Asus tool?
Sent from my LG-E975 using xda app-developers app
Persistence and making yourself a PIA pays off.
Read this:
http://forum.xda-developers.com/showthread.php?t=2685941
Sent from my ASUS Transformer Pad TF700T using Tapatalk
Thanks for the link contacted Asus, it appears the place I brought my tablet from had used it as a demo device and they had actually sent it in to repair before I brought it, and Asus forgot to change the device Id after changing the motherboard... So have to send it in one of the coming days
Sent from my LG-E975 using xda app-developers app
Unlocking Bootloader
Does anybody know of a work around the device unlock tool? Does Odin work? Downgrade to ICS then unlocking the bootloader?
Jerm801 said:
Does anybody know of a work around the device unlock tool? Does Odin work? Downgrade to ICS then unlocking the bootloader?
Click to expand...
Click to collapse
No - you have to use the Asus Unlock tool, there is nothing els (Odin is for Samsung) - what is your objection to it?
sbdags said:
No - you have to use the Asus Unlock tool, there is nothing els (Odin is for Samsung) - what is your objection to it?
Click to expand...
Click to collapse
My objection is that it doesn't work, for me and many others. I wouldn't have an issue if it worked. Just trying to get my device unlocked.
Jerm801 said:
My objection is that it doesn't work, for me and many others. I wouldn't have an issue if it worked. Just trying to get my device unlocked.
Click to expand...
Click to collapse
There are 2 reasons I'm aware of for it to fail:
1. Your firewall/router doesn't allow the port. I have seen people fix it by tethering to their phone, etc
2. Your Mac address is not registered to the mother board serial number in the Asus database. Call them, get on their VIP site and tell them to fix it. Lots of people have had success.
sbdags said:
There are 2 reasons I'm aware of for it to fail:
1. Your firewall/router doesn't allow the port. I have seen people fix it by tethering to their phone, etc
2. Your Mac address is not registered to the mother board serial number in the Asus database. Call them, get on their VIP site and tell them to fix it. Lots of people have had success.
Click to expand...
Click to collapse
Those are great suggestions. I will try them. what is there VIP site? I registered it through the device tracker site, but not sure if thats the same thing. Thank you
Jerm801 said:
Those are great suggestions. I will try them. what is there VIP site? I registered it through the device tracker site, but not sure if thats the same thing. Thank you
Click to expand...
Click to collapse
http://vip.asus.com/onlineregister/memberonreg.aspx
If you contact them, I would not tell them that you want to unlock. Some users have been successful anyway, but some ran into a wall of: We do not support unlocking. Seems to depend on which rep you talk to.
Tell them you can't register for device tracker and can't get OTA updates. And please report back if and how you were successful - or not....
can't unlock the tf700t bootloader
hi, ... sorry for asking again ... i'm not able to unlock my tf700t. i really tried every method i found in this forum ... there should be a method without that unlock tool?! what is asus doing with that unlock tool?! do they send a new bootloader to install?! would it be possible to install an already unlocked and copied bootloader from one tf700t to another?!
here my little history, i was getting my device from amazon 2 years ago, there was also trouble to register this device with asus, but with help of the support i could do the registration. after that i installed all the official updates till 10.6.1.14.10, but getting pissed by the behaviour of the tablet with some pauses and sudden freezes and working again after thinking about whatoever ... so i wanted to try another rom with a hopefully better and smoother behaviour of the tablet. found that nice thing called unlock tool what i should need for unlocking the bootloader. running that tool since half year daily without success! i also opend a lot of support issues by asus, with the last answer "... it should work now, if not please send in the tablet". i can't believe that this should be the only way ...
so tried a lot: downgraded to v10.4.4.18 including full wipe of all data from two years and my little one is not happy about that ... tried v7 of unlock tool, no success! (with no other apps installed) upgraded again to v10.6.14.8, tried with v8 of unlock tool. not working! currently that's my status, plus additionally i rooted the device with motochopper and throw away some of the asus preinstalled crap ... i'm able to find my device via the asus device tracker, the device is registered with asus, but the unlock is impossible ... it freaks me out ...
so is there an option to have the locked bottloader overwritten with root permissions with an unlocked one?! and second where to get that unlocked one?! ...
thanks for an answer!
Welcome to the club!
flhthemi said:
Welcome to the club!
Click to expand...
Click to collapse
Send it into Asus, all good now
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
steffenbakke said:
Send it into Asus, all good now
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What did they do?
berndblb said:
What did they do?
Click to expand...
Click to collapse
Swapped out the motherboard, it appears. It was properly just wrong serial, don't know why they swapped it out completely... Anyways its working
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
I am not alone!
steffenbakke said:
Swapped out the motherboard, it appears. It was properly just wrong serial, don't know why they swapped it out completely... Anyways its working
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Guess I am not alone.
I need help to unlock my Asus t700
I download the unlock app v8
But wen I get to put my gmail password it says wrong password I did the registered device tracker
Sent from my HTC One X using XDA Free mobile app
max1099 said:
I need help to unlock my Asus t700
I download the unlock app v8
But wen I get to put my gmail password it says wrong password I did the registered device tracker
Sent from my HTC One X using XDA Free mobile app
Click to expand...
Click to collapse
I'll take a wild guess and say your password is wrong.....
Sorry.

Best pay method to unlock xt1080 (ULTRA)

I just wanted to know if anybody knew exactly where I can pay to get an unlock code for my Motorola Droid Ultra (XT1080). I already read the methods, but that taobao thing or whatever, I tried searching all over the internet and I just can't seem to find anything. Could someone please help because I have the money to do it and i would like to do it now.
-Regards
Go to Motorola's site and order a Developer Edition phone (Maxx or X).
Right now that is the only way to get an unlock, in any form.
Sorry, I know that is not the answer you were looking for...
ken
Sent from my XT1080 using XDA Free mobile app
Is there progression out there trying to find a new exploit to root or unlock?
Sorry to say, sir you are late to the party...
Is there progression out there trying to find a new exploit to root or unlock?
Click to expand...
Click to collapse
Again No sir...
I'm frome china, the code spl has a error, so no way to solve
kanagadeepan said:
Sorry to say, sir you are late to the party...Again No sir...
Click to expand...
Click to collapse
Okay. Well, someone (I forget who), told me that jcase would have a new exploit released in the summer... I mean... SOMEONE out there has to figure it out sooner or later.
Don't get too excited. Jcase method is not persistent and doesn't set WP off. Simply a temp root, not an unlock.
Sent from my XT1080 using Tapatalk
There is no need for an unlock code... All of Vzw's newer 4G LTE phones are factory unlocked, due to a requirement by the FCC
Sent from my XT1030 using XDA Free mobile app
Milton515 said:
There is no need for an unlock code... All of Vzw's newer 4G LTE phones are factory unlocked, due to a requirement by the FCC
Sent from my XT1030 using XDA Free mobile app
Click to expand...
Click to collapse
They are talking about bootloader unlock not SIM unlock
akellar said:
They are talking about bootloader unlock not SIM unlock
Click to expand...
Click to collapse
Oh ok
Sent from my XT1030 using XDA Free mobile app
Lazybox said:
I'm frome china, the code spl has a error, so no way to solve
Click to expand...
Click to collapse
What do you mean the code spl? The codes seemed to just stop being shipped out and lots of people ended up not getting them in time, but there was never really a clear story of what happened to the guy who had been selling them that explained why he stopped. If you know any more about it, please share!
---------- Post added at 08:06 PM ---------- Previous post was at 08:03 PM ----------
xjack said:
Don't get too excited. Jcase method is not persistent and doesn't set WP off. Simply a temp root, not an unlock.
Sent from my XT1080 using Tapatalk
Click to expand...
Click to collapse
jcase himself has come out saying that the exploit his method used would be pretty inaccessible for the layman anyhow--like there's no way to automate it and make it more dummy-proof, so I doubt we'll ever even get root at all, WP or no. Seeing how many people manage to screw up even the simpler root methods already... yeah, I don't see it happening.
The phone can STILL be unlocked by the Chinese Moto guy for $45 but it has to have been built in 2014. He no longer has the 2013 build codes.
Dreadlord12p said:
I just wanted to know if anybody knew exactly where I can pay to get an unlock code for my Motorola Droid Ultra (XT1080). I already read the methods, but that taobao thing or whatever, I tried searching all over the internet and I just can't seem to find anything. Could someone please help because I have the money to do it and i would like to do it now.
-Regards
Click to expand...
Click to collapse
send me a pm
i will tell u something
it works
porkweasel said:
The phone can STILL be unlocked by the Chinese Moto guy for $45 but it has to have been built in 2014. He no longer has the 2013 build codes.
Click to expand...
Click to collapse
just got my code today for my phone assembled on 2/20/14
i am now unlocked
porkweasel said:
The phone can STILL be unlocked by the Chinese Moto guy for $45 but it has to have been built in 2014. He no longer has the 2013 build codes.
Click to expand...
Click to collapse
On another thread, there was some discussion about the dates for which the unlock codes are available. Turns out 1/10/2014 is also not good enough.
So, all phones assembled in 2014 do not qualify then, it seems.
gbrooke said:
just got my code today for my phone assembled on 2/20/14
i am now unlocked
Click to expand...
Click to collapse
Great work!
s_u_n said:
So, all phones assembled in 2014 do not qualify then, it seems.
Click to expand...
Click to collapse
The way the sentence above is constructed, it project that ALL phones built in 2014 do not qualify for an unlock code. That's not correct.
The proper way to state that not all 2014 phones have codes would be: most, but not all, phones assembled in 2014 might be unlocked by purchasing the unlock code.

{super easy bootloader unlocker}{all moto series}

Hello Xda this is my second Windows Tool to Unlock boot loader..........
pre-required:
1. Moto boot loader key.(sent by Motorola)
2. Any Motorola device.
Procedure​1. connect your device in usb debugging mode.(No need to reboot into bootloader ,It will automatically reboot it)
2. Just paste your key in text box and click on unlock button,thats it............
3. Hit thanks button if it works and post your comments.
WARNING: UNLOCKING YOUR BOOTLOADER VOIDS YOUR WARRANTY.PROCEED AT YOUR OWN RISK.
NOTE: Unlocking the bootloader will Wipe/ factory reset your device, and will delete all personal data from your device such as apps, photos, messages, and settings.
code used to unlock
fastboot oem unlock UNIQUE_KEY
XDA:DevDB Information
Moto Bootunlocker, Tool/Utility for all devices (see above for details)
Contributors
hard91, Falcon G
Version Information
Status: Beta
Stable Release Date: 2014-11-29
Beta Release Date: 2014-11-19
Created 2014-11-19
Last Updated 2014-11-19
Downloads
Xda
Mediafire
#2 says "any Motorola device". I am hoping that also includes the new "droid turbo"?
The Verizon version.
frankeegee said:
#2 says "any Motorola device". I am hoping that also includes the new "droid turbo"?
Click to expand...
Click to collapse
As far as i know it should work if it using same code as defined above
Try it.....
Hit thanks if it works....
Haven't bought it, yet. But, I am seriously thinking about getting it (a new phone) by the end of the week.
frankeegee said:
Haven't bought it, yet. But, I am seriously thinking about getting it (a new phone) by the end of the week.
Click to expand...
Click to collapse
Looks powerful device......
Also have a look on lenovo viber x2
It is having 4g
Hit thanks if i helped you......
OK, I got ahead of myself. Let me explain. I am getting a new phone. I have been seriously considering the droid turbo (Verizon upgrade). I am coming from a rooted stand would like to get a phone that can be rooted. I was hoping that the phone being unlocked would quickly lead to root. If you think that is likely, I will order the phone today.
I really would like a rootable phone. But, figuring out the process is way beyond me. ?
Not working for me, dev.
Any chance a new version to lock, re-lock and unlock?
renatohm said:
Not working for me, dev.
Any chance a new version to lock, re-lock and unlock?
Click to expand...
Click to collapse
Which device you own ???
If it unlock bootloader using above code then this tool might work for you....
hard91 said:
Which device you own ???
If it unlock bootloader using above code then this tool might work for you....
Click to expand...
Click to collapse
Sorry, forgot to mention that.
Brazilian XT1033 Retail 16 GB.
renatohm said:
Sorry, forgot to mention that.
Brazilian XT1033 Retail 16 GB.
Click to expand...
Click to collapse
Oky will you plz tell me if you know how to unlock bootloader if it uses code other than specified above
Nope, unlocked via fastboot following default Motorola instructions.
renatohm said:
Nope, unlocked via fastboot following default Motorola instructions.
Click to expand...
Click to collapse
Which one???
I think there is a miss understanding here guys. This doesn't unlock your device unless you have a code. All it does is make it easier if you don't know the fastboot commands. This won't unlock a turbo unless you have a unique code.
sent from "my kungfu is stronger then yours" XT1080
bigv5150 said:
I think there is a miss understanding here guys. This doesn't unlock your device unless you have a code. All it does is make it easier if you don't know the fastboot commands. This won't unlock a turbo unless you have a unique code.
sent from "my kungfu is stronger then yours" XT1080
Click to expand...
Click to collapse
Already defined in the 1st point of pre-required
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
thank you this worked for me
Lovely.. working like a charm.. easiest so far
Sent from my SM-T231 using XDA Free mobile app
Will this work for the Motorola Droid RAZR Maxx HD? (xt926). Where do I get this unique key?
edit: Motorola Droid RAZR Maxx HD doesn't qualify for bootloader unlock
Mau669 said:
thank you this worked for me
Click to expand...
Click to collapse
Hit thanks button
Sent from my CP8298_I00 using XDA-Developers mobile app
busbybabes said:
Lovely.. working like a charm.. easiest so far
Sent from my SM-T231 using XDA Free mobile app
Click to expand...
Click to collapse
Hit tanks button to support .my work
Sent from my CP8298_I00 using XDA-Developers mobile app

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