Iv had the AT&T One X since the 4th and so far I love it! I haven't had any wifi issues or bootloops or anything, the only problem I'm having is the phone will randomly lose signal completely (0 bars, little x next to the signal) and wont get it back unless I put it into airplane mode and turn it back off, or reboot the phone. In the 6 days Iv had it it's lost signal 3 times, once on the road where I normally get at least 3-4 bars, and the other 2 happened at some point over night while I was asleep. Has anyone else been having this problem? Also do you think it's a software/radio problem that can be fixed in a update, or would it be hardware in which case I should take it to the store and exchange for a new one.
I've had this problem myself. Had the phone for 19 days now and I think it's happened to me 3 or 4 times.
I can guarantee it's fixable with a software update, even if the problem is hardware-related. At the very least, the software could detect the lack of signal and automatically cycle in and out of airplane mode to fix the problem without user interaction. But I'm sure whatever fix we get will be much more reliable than that.
WHEN we get the fix is another question...
Thanks for the reply. I figured it might be a software issue since you can cycle airplane mode and get it back and I don't really want to take it down to the AT&T store for an exchange in fear I wined up not able to set up gvoice or start getting wifi issues and the like lol. so far the signal drops are far and few in between making it an annoying issue rather than a critical one, and I read we've got root now so even if HTC/AT&T twiddle their thumbs and pretend nothings wrong I'm sure the community can save the day lol
I would swap it out Azure. My first HOX did exactly this, and I saw it reported elsewhere on a number of other devices. To me that says it's most likely a bad radio flash on some handsets. I suppose you could try and flash the RUU that was posted, as it most likely includes the radio as well.
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts. My replacement works much better (or rather, how it should've from the beginning).
agentdr8 said:
I got tired of all my calls going directly to VM without ringing. And not being able to send out texts.
Click to expand...
Click to collapse
Was this problem intermittent?
My phone has been doing this randomly, except it never went to voicemails, just hung up after like 30 seconds.
Wondering if I should switch it out also.
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
usfslacker said:
Had this problem for a day. Took my phone to the at&t store and they changed out the sim card and I haven't had a problem since.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I never thought about the sim card being a possible problem...might run up to the store when I get the chance and swap my sim out and see if that fixes it, if not I'll just swap the device out and hope all's well
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Yeah it's only happened to me twice since I got it on the 4th... it'll be very hard for me to convince them that there's an issue haha... maybe I'll head down there if it happens at a time when I'm not in class or something. I'm sure if I mention returning it/their policy I'll get a swap.
agentdr8 said:
The CSR actually swapped a new micro sim first, since the one provided via online sales was an older one (most likely from the iphone 4/4s batch). It didn't seem to fix the problem though.
And yeah, the problem was very intermittent. One second it would be working fine, and the next it would show the "x". Sometimes the bars would come back immediately, other times it wouldn't until I rebooted or cycled airplane mode. Luckily it happened while I was at the store; it's much easier to convince a sales rep to swap a phone when they can witness the issue(s).
Click to expand...
Click to collapse
next time my phone drops signal I'll take it into the store and see about a sim swap in hopes that'll fix the issue if not then I'll reluctantly swap the unit out (I've grown rather attached to this one xD)
**EDIT**
strange...woke up today and my phone completely lost signal again, normally there's a few days between each event but this is the first time it's happened twice in a row =\
So it happened again, I'm going to go get it switched... but it says on the Mobile network section of settings, "Disconnected because service is unavailable."
There is clearly almost full signal strength, and I have never been without service where I live.
I was expereincing constant network drops all of yesterday due to an outage. However, it's back to normal for me today. So it may be possible there's an outage near you as well.
I think it is more AT&T than your phone. I was in down town buffalo at a swim meet with 5 bars of hspa+ on my blackberry bold that has a great radio. I had data but it was slow dial up slow. There were maybe 100-200 people at the meet and it was at a community college. The only other time I had this was when I was in a car that was driving by the buffalo bills stadium. Voice worked but I had no data. I guess too many people using their cell phones.
Definitely not AT&T, my SE Xperia x10 worked perfectly fine, never had any trouble with signals.
I also encounter the intermittent signal drops on my 4 days old AT&T one x.
It seems to me that the One x doesn't hold signal as good as the iphone, my 4 and 4s usually get around 2 bars in some really remote locations of the building I work. But the One X just drops signal completely. I'll see if I can do a sim swap like some others suggested.
I'm starting to think it could be an issue with lte phones because the same thing was happening to me on my galaxy note with 2 different sim cards and 2 different devices and now it's happening on my hox
Sent from my HTC One X using Tapatalk 2
it has happened to me 3 times in 5 days. All 3 times I was either:
1. in a poor reception area and it came back on its own, i did not have to use airplane mode.
2. was using BT streaming in car and using car charger, once car charger was unplugged, signal came back.
One X has issues
Definitively problems with the phone.
I have three.
They just drop signal completely. One will work, the other will not. Only way the signal will come back is if you turn the phone on and off again. I love everything about this phone....except it isn't a very good phone.
Also, typically when I turn the phone back on, that is when I get my text messages. Nice.
Yeah I figured out it happens when I lose signal (a couple buildings on my schools campus don't get reception), and then the signal won't come back until I reboot or airplane mode.. this is after a sim swap.
Oh and do I need the box my phone came in to swap it?
Sent from my HTC One X using XDA
I have had this issue as well being on the Rogers (Canada) network. I started a thread as well and my theory is there may be a hardware issue reading the SIM cards.
Every now and then I get a "preparing SIM" message pop up on my screen. Also, I lost signal once and in frustration I slapped the phone into my palm VOILA! signal came back full.
This is the second One-X I've gotten from Rogers so there may be a design flaw somewhere. The problem is this behavior only pops up intermittently and cannot be recreated at will. This makes troubleshooting very difficult and practically unprovable in the eyes of providers.
Hopefully there are more reports of this problem and the carriers push back on HTC to resolve the problem.
Hello,
I'm asking for some help to diagnose my call problems on UMTS.
First of all, three things happened recently, and let's assume that they happened roughly at the same time:
I dropped my Nexus 5 on concrete shattering the screen completely;
Google released Lollipop which some people believe has problems with 3G and LTE;
I'm using a rather old SIM card manually cut to fit micro-SIM dimensions.
About two days after receiving my Nexus 5 back from guys servicing it (new LCD screen) I had a telephone conversation that was disconnecting once every minute or two. There was no problem recalling though. The same day later I noticed that dialer app says "Emergency calls only" which was pretty weird. I was on Cyanogenmod 11, some recent nightly back then.
My first guess - revert to earlier nightly via TWRP. It didn't help - I was still on emergency calls only and nobody was able to call me. However, I could browse Internet without any problems on 3G.
Second guess - clean flash stock 5.0.1. It didn't help too, however calling went back on for some time (several minutes) before breaking back to "Emergency calls only".
Third guess - buy a starter SIM and check if it works. It did at first but stopped after an hour or so.
Fourth guess - bring the phone back to guys servicing the LCD to check antennas. I've left it for two days. It was opened and antennas checked. Everything was fine, not even a bent flex.
For all this time when on 3G/LTE data transmission worked flawlessly. I could download Google Maps, browse the Internet, whatever. It's just the very basic phone function that acts weird - as if I wasn't registered to a network. Everything seems to work fine on 2G, except for very rare disconnects (once per two, or three days).
So, considering it's pretty weird I'm seeking for help - could it be possible that after hitting concrete something broke down on the motherboard that results in such weird behavior? Or is, perhaps, my retro-SIM dying? Any ideas? Maybe flashing a well-tested radio ROM? Diagnostic apps?
I got my Nexus 5 a few weeks ago and I'm really loving it, but about 5 or 6 days ago it started to randomly be unable to connect to my network for the first few minutes after rbooting my phone, and then just random intervals of 5 or 10 minutes of being unable to connect to my mobile network at a time (my telecom is Rogers, I dunno if that's relevant). and it appears to be getting worse as time goes on (that admittedly could just be in my head). I use MultiRom, so first I tried using my secondary ROM more often to see if it worke without issue or differed in the severity, scope or conditions of the problem, but I experienced the issue exactly the same. Next I swapped my primary and Secondary thinking that would somehow help... still no dice. Today I flashed a third ROM and it's still an issue. From this I take it that the issue isn't ROM one, so I'm stumped. I'm almost positive that my bootloader and radio are up to date so I'm up against a brick wall. Has anyone else had this issue? Or have any clue what I should try next? I know without a LogCat this isn't something easily diagnosable, but it's late and whatnot, so in the time being I'm mostly curious if this is a regular or known problem that I'm unaware of/ my searching somehow failed to turn up? Anyway, any help wou;d be much appreciated, but thanks to those who even so much as take the time to glance at this. Cheers!
I am currently on my 3rd Samsung s6 active in less then 2 months. My problem is the phones work fine for about 2-3 weeks then just out of the blue it drops the network. The only way I know to get the network back is to restart the phone. The problem occurs nearly every 12 hours and progresses an hour later each day. I don't have hardly any apps installed and I didn't do anything prior to the problem happening. I did notice this last time it happened the signal strength on the sim card under Sim Status was reading -51dbm when it's usually reading around -100dbm or so. My carrier is AT&T and they had me replace the sim card once with the first phone. We've been with AT&T for nearly 20 years with no problems. I have 4 other phones on my plan with 2 of them being smart phones & both Samsungs but different models and they have no problems. The way it's acting makes me think it's more of a software issue then a hardware problem. Does anyone have any ideas or suggestions? Is there any type of "event log" I can look at to see if something changed when this began?
Thank you in advance for any help.
Received my 4th PHONE yesterday and tonight it has already dropped the network!! AT&T says they can only replace the problem phone with the same model so according to the last guy I talked to a different model is out of the question. I call BS on that, I am totally fed up with this crappy phone and after nearly 20years of being at&t's customer I am getting fed up with this runaround as well. Perhaps it's time to switch carriers. For all of you that actually read my post, thank you for at least looking at it. Since no one had any suggestions I'm done. Considered this post closed, thanks.
@MikeChannon OP considers this thread closed.
I have my S22 Ultra (Exynos) for more than half a year. After an update couple of months ago i have problem receiving calls.
Sometimes i receive them okay sometimes i get missed call messages after a while(sometimes some minutes sometimes after hours).
I found on a forum that is a signal problem and if i set the signal to 2G&3G only the problem is gone. But this is not a good solution.
Does anyone have the same problem with me and have a proper solution?(btw everyone in my home have the same provider and only i have this problem. I tried replacing my sim too)
with all the devices I have had, I have experienced it ocassionally, and I reached at the conclusion hat the carrier is always the culprit, as you mention, by switching to 2 or 3 G the problem is gone, my daughter has had the same issue with the iphones she loves to use, but worse indeed
winoles said:
with all the devices I have had, I have experienced it ocassionally, and I reached at the concludion 6hat the carrier is always the culprit, as you mention, switching to 2 or 3 G the problem is gone, my daughter has had the same issue with the iphones she loves to use, but worse indeed
Click to expand...
Click to collapse
The issue is that only mine does that there are 4 other people in my house on the same carrier (one of those has the same phone as me). Why only mine do this? And only sometimes?
well, I have asked the same question, and, ofc, I don't know, it is really annoying…