Related
I often have issues with my signal being at 1 or 2 bars where friends of mine (Galaxy S3 and iPhone 4, but same operator) have like 4 or 5 bars. Sometimes people cant even call me even though my phone shows 1 bar of signal.
Buts thats not the worst thing. My mobile internet connection seems to not work EVERYTIME I'm in some kind of tunnel, sometimes even in normal houses. It shows that it tries to get information (arrow up and down) but it doesn't (it even switches from H to 3G, which doesnt even make sense). In the end it tells me the networks not working.
Does anybody have similar issues?
Some boost mobile user reported similar behaviour.
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
russellvone said:
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
Click to expand...
Click to collapse
I just got my replacement phone. Let's see if this One SV has the same problems. If so, I'll tell them to give me a different phone, I can't use it like that. I'll tell you guys.
I got a new one. It's a non LTE though. But it works way better now. Driving through tunnels makes my mobile Internet disconnect for a second now, but I guess that's pretty normal. Before it didn't work at all in tunnels. Maybe it had to do something with the LTE variant.
Gotta check if the phone signal got stronger too.
By the way I'm writing this while being in the subway station.
Sent from my HTC One SV using xda app-developers app
My LTE SV has roughly the same reception as my old phone, the Desire, which has always had great reception for me. So in your case it must have been either a defective terminal or maybe some weird software issue.
It's a shame, though, that they've replaced your SV with a non-LTE one. You did pay for the LTE version, that's what they should've replaced it with.
Well, something is still not right with this phone. Even though my mobile internet is working as intended now, I still have big connection issues. Sometimes (at least 5-10 per week) I lose my signal completely, which shouldn't be too much of a problem if it lasted for like 10 seconds or so, but it doesn't reconnect on its own. I have to restart my phone every time. People often can't call me for hours because I don't notice that it lost its signal once again.
I will call them and tell them I want a different phone as I'm still paying for it. I can't use this one anymore or at least not for my job.
Sent from my HTC One SV using xda app-developers app
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
TVTV said:
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
Click to expand...
Click to collapse
I'm from germany and my operator is o2. I contacted them again. They told me they can only send me another replacement phone, which wont change anything for sure.
My problem really isnt that it doesnt have signal for a short time period. My problem is that it stays like that for hours!
Please stop quoting the post you're answering to if said post is right above yours. It clutters up the forum.
Right then. So ask for a LTE replacement - that's what you've paid for, that's what they should give you, and see if the problem persists. If it does, use the phone without an SD card for a few days, try not to install any „toggle” software (like 2g/3g toggle widgets etc.) and replace your SIM card (it should either be free or cost you some 2 EUR - that's what Vodafone charges here in RO). If the problem still persists, it must be a network issue.
If you have a few minutes, try this: Settings -> Mobile Data -> Network Operators -> Search Networks, give the phone a few minutes to look for networks, then when it displays the network list, tap on yours and allow it to register. See if this changes anything.
Sorry sir. I'm just pressing that reply button. Didn't know about the one under it.
I just found out something pretty retarded. I went for the network settings and chose the network mode "GSM/WCDMA" instead of "GSM/WCDMA/LTE" and it instantly jumped to 5 bars from 1. It's the fricking LTE network.
By the way i made a mistake. it was a LTE version replacement from the beginning.
Yupp, thats what i always do: let the phone always work in the best available network (set by me to GSM Only).
This Network is pretty stable at my place and its also battery saving because it don't search/switch for another net.
Well that's quite crappy though. I didn't buy a LTE phone and a contract that allows me to use it, just to find out that it doesnt work as intended.
God I hate it.
I told them that this is the problem and they're just sending me a new sim card. Don't really expect this to help, but let' try out and afterwards I'll just contact them again.
At least the phones stable now...
Well, it's not the phone's fault. It's the operator's fault. Their LTE network is not developed enough. You should be happy, though. Vodafone Romania does advertise LTE, but the coverage is somewhere near 0.01% of the country (mostly near Vodafone shops or by the seaside). So where i live i don't even get LTE. And i live in the capitol. :laugh:
Thats what i think. LTE is far away from stable and everywhere available.
Near to me is a village, where you can't use a mobile phone, because there is NO network at all, lol.
What?! In DE? I thought that only happened in the East!
Yupp, in the middle of "DE"...
Lol, don't wanna live in this village. Many jokes and so, you can imagine
My connection is crazy good. Better than WiFi..... I'm loving it.
russellvone said:
My connection is crazy good. Better than WiFi..... I'm loving it.
Click to expand...
Click to collapse
russellvone, you're lucky.
In the area I'm in a bunch of Boost customers had serious signal strength issues starting last week, and data feels like it's been throttled to 2g/EDGE while we all get "4G" on our status bars.
Service feels like it's been declining, and I've only been with them since June of this year.
PRL updates did nothing.
I used Tmobile prepaid for my personal phone since the Nexus S launched, then a Galaxy Nexus.
The only reason why I didn't get a Nexus 4 was that I thought I was missing out on something without LTE.
I got the SV for free, so I didn't exactly choose Boost.
I just needed something to hold me over a few months.
Now, I won't care if the Nexus 5 has LTE or not, I'm buying one and going back to Tmo.
The SV is fine, the service.....that makes it or breaks it for me.
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.
I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Video: https://www.youtube.com/watch?v=NLUqguZS1Q8
Never had this issue. Tried reflashing the old radio back?
This should be in q&a by the way
Sent from my Nexus 5 using Tapatalk
no issues here as well.
Both nexus 4 and 5 suffer from signal drops.
LG and Samsung made devices in general have weaker antennas than Motorola/Apple for example.
Sent from my Nexus 7 using XDA Premium 4 mobile app
My nexus is much better than my S3
Sent from my Nexus 5 using Tapatalk
markdapimp said:
I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Click to expand...
Click to collapse
Not the same issues but I have seen litle quirks with the latest modem. Flash the .15 modem.. I get the best results with it
I'm on sprint BTW so no hspa but with the .23,radio my phone is less eager to connect from 3g to lte unless I airplane mode it
This happens connected to your cel-fi?
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
This happens connected to your cel-fi?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes this happens with normal towers and my Cel-fi
markdapimp said:
I'm sitting at home nice good HSPA+ Signal then all of a sudden it just drops the EDGE
my other phone (iPhone is still on HSPA+ no issues) great so I toggle airplane mode on and off boom still edge, so I reboot and boom STILL EDGE
After a while it reconnect to HSPA+ or until it picks up LTE
Does this happen to you? It seems the radio got even crappier with 4.4.2
Im fully stock 100% I have 2 Nexus 5 units in hand one is from T-Mobile one is from play store both experience the same problem
Does anyone know if this is software or hardware Antenna or qFE1100 and does this happen to you?
Click to expand...
Click to collapse
Didn't you just post this exact thread yesterday? You said Google wanted you to get a new device, so do that first.
aooga said:
Didn't you just post this exact thread yesterday? You said Google wanted you to get a new device, so do that first.
Click to expand...
Click to collapse
Yes but it seems new or not they all have the issue I tested 5 of my friends with nexus 5's all of them report exact same issue
I also managed to catch my 2 units on video
Where i live i even have H+ indoors, couldn`t get that with a samsung or htc. So nothing wrong with the radio for me.
gee2012 said:
Where i live i even have H+ indoors, couldn`t get that with a samsung or htc. So nothing wrong with the radio for me.
Click to expand...
Click to collapse
The radio is great sometimes but there are these few certain time where it just craps out compared to other devices I caught this in video uploading now..
markdapimp said:
The radio is great sometimes but there are these few certain time where it just craps out compared to other devices I caught this in video uploading now..
Click to expand...
Click to collapse
Could it be bad coverage by the provider (blind spot)?
gee2012 said:
Could it be bad coverage by the provider (blind spot)?
Click to expand...
Click to collapse
Not at all I have an HTC One X Unlocked and a iPhone 5c and both seem to get the signal while the 2 nexus 5 sit with EDGE
5 of my friends also get edge
markdapimp said:
Not at all I have an HTC One X Unlocked and a iPhone 5c and both seem to get the signal while the 2 nexus 5 sit with EDGE
5 of my friends also get edge
Click to expand...
Click to collapse
Oke,does flashing another radio improve reception?
gee2012 said:
Oke,does flashing another radio improve reception?
Click to expand...
Click to collapse
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.
I think I'm having the same issue, my data has been bad(between .5mbps-1mbps) since I got this phone. First I thought it was the APN settings, then I thought maybe the towers, right now I'm thinking I might be throttled by at&t. I call them one person says yes, call again another person says no, wtf!
I came from a galaxy s 3 with no build problems, just slow updates. Damn I guess there's no winning with Android.
Sent from my Nexus 5 using XDA Premium 4 mobile app
markdapimp said:
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.
Click to expand...
Click to collapse
No i think you misunderstood me, i meant flashing only a different radio.modem and not an older rom.
markdapimp said:
Why would i flash back to 4.4. The Point is google ffffed up somewhere and I hope this gains momentum as right now Google does not see it as an issue and is blaming it on the carrier.
Click to expand...
Click to collapse
Not the point at all. Either you want a solution or you want to blame. This isn't an issue for the 3 N5's I administer so it sounds like a localised problem.
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
Not the point at all. Either you want a solution or you want to blame. This isn't an issue for the 3 N5's I administer so it sounds like a localised problem.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Take your Nexus 5's to an area where you don't get HSPA+ for example your basement then take it out and bring it to an area with HSPA+
Let it sit and see if it will switch to HSPA+ if not toggle airplane mode on then off then see if it will switch.
Just recently I've noticed that I drop calls when I'm on a LTE signal. It is very annoying. Is anyone else having this problem. Does anybody have any idea what is going on here. I notice if I have a HSPA/HSPA+ signal I don't drop calls.
Actually I noticed if I turn LTE off I don't drop calls at all. I am on the AT&T network if that matters.
tdamocles said:
Just recently I've noticed that I drop calls when there is a week LTE signal. It is very annoying. Is anyone else having this problem. Does anybody have any idea what is going on here. I notice if I have a strong HSPA plus signal I don't drop calls.
Actually I noticed if I turn LTE off I don't drop calls at all. I am on the AT&T network if that matters.
Click to expand...
Click to collapse
Same network, similar but different issue. Within the last couple of days my phone now hangs up the call after a few seconds. Sitting at my desk, signal strength is in the -70's, a call comes in and the LTE symbol drops to HSPA or HSPA+, (good so far) then no icon shows then the signal indicator goes completely blank, the call hangs up then after a brief pause the phone reconnects to LTE. I'm completely stock, running the latest CM 11S and I've tried everything I can think of to figure out the problem. I've wiped the phone, stopped using Google Voice, I have not added new apps lately, swapped out my SIM card into my OPPO Find 7A and it works flawlessly...I'm at a loss. At this point pre-ordering the N6 can't come soon enough for me.
That is actually what happens to me but I couldn't explain it as well. I'm on a cm11 rom.
I'm wondering if it has something to do with AT&T.
Have you updated to 38r?
tdamocles said:
Have you updated to 38r?
Click to expand...
Click to collapse
Yup, updated as soon as it came out so it's been a few week now for me. Had the phone since early June, this has been my real first issue I can't overcome....pissed
Have you tried to turn off lte and just run it on 3g?
tdamocles said:
Have you tried to turn off l t e n just run it on 3_g?
Click to expand...
Click to collapse
No and at this point I kind of don't care since I'm getting the N6 as soon as it launches. I can make due with my Find 7A for a few more weeks. In some regards it's actually better as a phone than my OPO. Probably going up on Swappa soon!
I was just wondering if yours is acting the same way with the lte deactivated.
Yep had this since i got the phone, sometimes on lte it just wont let me call and say " mobile network unavailable ", been on 3g for a long time and haven't had any problems.
probably because lte coverage where i live is meh.
Yeah but WTF, this is bull**** to have an LTE phone and force it on 3G. I'll put the SIM card back in and try on 3G for a bit but if I get frustrated and throw the thing out the window its on you : -)
---------- Post added at 05:48 PM ---------- Previous post was at 05:19 PM ----------
So far so good when selecting 3G the phone holds the HSPA or HSPA+ signal.
Looks like on the 1 + forums there's a lot of people having the same problem. Someone said it's going to get fixed in the next ota. Looks like the last update 38r boogered something up.
I just want to say that for those who are not aware if your phone shows low LTE signal, that has absolutely nothing to do with voice services and the quality of voice services you might get. As soon as you type in a number and hit call the phone automatically hands off connection from LTE to HSPA or 3g to make the call. This is 100% normal. VoLTE is not available on our phone nor is it activated on Tmobile yet I dont think but likely soon.
I expect that once we get official Lollipop and tmobile works out their nexus wifi calling dealio they got going on then we will also be getting the same wifi calling and texting magic. No need to get freaked out people.
tonu42 said:
I just want to say that for those who are not aware if your phone shows low LTE signal, that has absolutely nothing to do with voice services and the quality of voice services you might get. As soon as you type in a number and hit call the phone automatically hands off connection from LTE to HSPA or 3g to make the call. This is 100% normal. VoLTE is not available on our phone nor is it activated on Tmobile yet I dont think but likely soon.
I expect that once we get official Lollipop and tmobile works out their nexus wifi calling dealio they got going on then we will also be getting the same wifi calling and texting magic. No need to get freaked out people.
Click to expand...
Click to collapse
I was aware that there was no Volte. I know that it is normal to go to 3g but it never dropped a call doing that before. I must disable lte so the call doesn't drop. I know this only because I have an att microcell and it forces my phone to 3g for full 5 bar voice service.
Yea microcells do weird things, the hand offs are messed up in general in android I think with them. Sorry thought you were on tmobile. Still not use to being in a forum with an unlocked phone
Birdsfan said:
Yeah but WTF, this is bull**** to have an LTE phone and force it on 3G. I'll put the SIM card back in and try on 3G for a bit but if I get frustrated and throw the thing out the window its on you : -)
---------- Post added at 05:48 PM ---------- Previous post was at 05:19 PM ----------
So far so good when selecting 3G the phone holds the HSPA or HSPA+ signal.
Click to expand...
Click to collapse
Birdsfan or others,
By chance did you have wifi off? I just been doing some testing and noticed this:
wifi on/lte on = no dropped calls
wifi off/lte on = dropped calls
wifi off/lte off(3g only) = no dropped calls
If you want lte activated and make phone calls without it dropping calls then turn on wifi?
Check it out, see if it works.
I found the exact same results as tdamocles
Left the house and learned that there needs to be wifi in connected state for calls not to drop.
I just started having the same issue, exactly as described.
WiFi + LTE, no prob.
H/H+, no prob.
LTE without WiFi, phone switches to H/H+ and connects for about 2 seconds then hangs up while the signal icon goes blank, then back to LTE.
I tried reflashing stock 11S with a clean wipe, 38R.
I tried the latest nightly with a clean wipe.
Really at a loss here.
I really like the phone and CM but I need my phone to work as a phone....I'm done I'm pre-ordering the Nexus 6 Wednesday.
I dunno, I just tried reverting, via clean install, to 33r and the issue persists (did NOT go away).
Makes me worried it's a hardware thing.
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Mrdoit1st said:
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
Click to expand...
Click to collapse
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
jooniloh said:
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
Click to expand...
Click to collapse
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Mrdoit1st said:
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Click to expand...
Click to collapse
Like I said, try the SIM in your old s5 if you still have it. If it works fine on there, it's probably a hardware problem with your note. Get it replaced.
---------- Post added at 04:53 PM ---------- Previous post was at 04:50 PM ----------
joedirt2346 said:
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
Do you actually lose signal or does it just appear to be very weak? You cannot compare to an s3 as the edge runs on the Sprint Spark network. Spark works well with even one bar of signal in most places (I've gotten up to 5Mbps) and with full signal you can get 20Mbps +.
smh!!!
Ok i bought both the nexus 6 and note edge with sprint....got both in hand right now and neither phone will connect to the sprint network....after talking to tech support for a hr i was told to go to the store which im NOT doing bcuz the store reps have no clue and dont even have the phones in the store yet DUh sprint!.....so im assuming phones to new may have to wait weeks for minor software updates...... C'mon
I was having the same issue since I bought the device at the sprint store. I just kept removing and putting back the sim card till it finally stop. Anybody knows what this software update on my notifications brings?
Sent from my SM-N915P using XDA Free mobile app
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
joedirt2346 said:
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
In many, more developed areas, spark will work fine even with 1 bar. In some areas though, you may get connectivity issues due to this. I believe you can call customer support and they can switch you over to LTE if you wish (this will also give you back the ability to use internet while on a call). At least the guy I talked to offered it.
me too
so I have had my Sprint Edge for one day. The signal fluxuates constantly and the data works maybe 20% of the time. Called sprint and working on a replacement as we speak. Went into the store and there was a repair tech there saying he has seen 5 other Edges with same issue and thinks its not the phone but the network profiles and that sprint will release and OTA to fix it. But am returning mine for exchange just to rule out hardware issues
I ended up getting hit with it again but after installing the software update no more signal issues. Funny thing though is I cant find any info on it and it seems I'm the only person who received it.
Sent from my SM-N915P using XDA Free mobile app
---------- Post added at 09:32 PM ---------- Previous post was at 09:23 PM ----------
I was on N915PVPU0ANJL initial release build but now I'm on N916PVPU1ANK1
Sent from my SM-N915P using XDA Free mobile app
It seems like i only have this problem at night. Theough the day everything ssems to work but with a low signal. I suspect sprint is doing something to the network late at night and thats why im having this problem.
Billy
Sent from my SM-N915P using XDA Free mobile app
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
icexige said:
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
Click to expand...
Click to collapse
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app
RayTrue04 said:
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
How did you get the update?
icexige said:
How did you get the update?
Click to expand...
Click to collapse
Popped up on its own. My friend got the update too but he's still experiencing the signal loss so now I'm not sure what did it for me. The only thing else I recall doing is switching lte/cdma mode to automatic and turning on all the roaming options plus the roaming guards.
Sent from my SM-N915P using XDA Free mobile app
Just out of curiosity, has anyone tried ##72786#?
Same problem here day night random, Washington DC
Sent from my SM-N915P using Tapatalk
---------- Post added at 01:59 PM ---------- Previous post was at 01:59 PM ----------
What update came out
Sent from my SM-N915P using Tapatalk
---------- Post added at 02:00 PM ---------- Previous post was at 01:59 PM ----------
Am on NK1 already
Sent from my SM-N915P using Tapatalk
jooniloh said:
Just out of curiosity, has anyone tried ##72786#?
Click to expand...
Click to collapse
tried that on mine with customer service on the phone. Still having issue and am curentyl waiting on a replacement phone.
Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map).
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan