I haven't been able to find this problem documented anywhere so I thought I'd ask.
It seems that my Nexus 5 has suddenly began turning on when being held at a certain angle. I believe that the proximity sensor has something to do with it. It started to happen after I was on the phone for a couple of hours. I've tried restarting, and switching from Art to Dalvik.
Is anyone else familiar with this problem or a solution? It's driving me nuts!
Thanks
onewaylife4all said:
I haven't been able to find this problem documented anywhere so I thought I'd ask.
It seems that my Nexus 5 has suddenly began turning on when being held at a certain angle. I believe that the proximity sensor has something to do with it. It started to happen after I was on the phone for a couple of hours. I've tried restarting, and switching from Art to Dalvik.
Is anyone else familiar with this problem or a solution? It's driving me nuts!
Thanks
Click to expand...
Click to collapse
Are you using a case? it might be pressing the power button.
I have using a case, but there is an oversized cutout around the power button. I am almost certain that this is related to a bug with the proximity sensor.
Mine, when using stock kernel would sometimes turn on by itself after pulling it from my shirt pocket..
Hasn't happened since I stopped using stock kernel.
Doesn't seem too common another poster, think whozilla saw this behavior as well.
No biggie.just odd.
WR
Sent from my Nexus 5
onewaylife4all said:
I have using a case, but there is an oversized cutout around the power button. I am almost certain that this is related to a bug with the proximity sensor.
Click to expand...
Click to collapse
does it turn ON after you power the phone OFF
or you mean that it wakes up from sleep state randomly?
GUGUITOMTG4 said:
does it turn ON after you power the phone OFF
or you mean that it wakes up from sleep state randomly?
Click to expand...
Click to collapse
No, it won't turn on if the phone if OFF. I'm referring to it "waking up". It will wake up simply by holding the phone at a certain angle and distance away from the body.
onewaylife4all said:
No, it won't turn on if the phone if OFF. I'm referring to it "waking up". It will wake up simply by holding the phone at a certain angle and distance away from the body.
Click to expand...
Click to collapse
Are you using a custom Rom/kernel? if so, try installing a new Rom
If that happens to be a hardware problem, It could be more related to the power button than the P.sensor
Most common issues related to the sensor is that screen stays off. Eventually, a screen protector can produce that, but not in your case.
The proximity sensor won't notice the angle you tilt the phone at (compass sensor does). It needs to detect something in front of it closer than +-1 inch to act up and should
turn off the screen when in a phone call. There's no much reason to turn on screen because it is not its function and much less if not phone call is happening.
Maybe the USB port is dirty and thinks you plugged a charger
or power ribbon/connector is loose inside, if any.
Related
Is anyone having issues with the Tbolt hanging up by shifting the phone around during a call? This is getting frustrating as its happening a lot. I'm using BAMF 1.6.3.
Any suggestions would be appreciated!
Eric
Yes...methinks it has something to do with the proximity sensor?
Under sound settings, try unchecking "flip for speaker". It may be too sensative.
Sent from my TB using XDA Premium App
zander06 said:
Yes...methinks it has something to do with the proximity sensor?
Click to expand...
Click to collapse
My proximity sensor is horrible.
so no solutions?
pnd4pnd said:
so no solutions?
Click to expand...
Click to collapse
None that I know of yet. It is the proximity sensor, as my bolt is also plagued by this issue. Hopefully someone will take the time to adjust the sensitivity of it in a ROM so that it doesn't wake up the phone so easily while on a call.
I have that same issue. I got in the habit of hitting the home button before I put the phone up to my face. By the time I end the call, my browser or something is opened, but at least I don't hang up on the person I'm talking to.
Another solution: after the call comes in and you answer, just hit the power button. The screen will turn off (and won't turn back on until you hit the power button again).
I saw another thread about this. Someone said that lint gets into the speaker grill and messes with the sensor. Just lightly blow onto the grill to get the lint out of the way. I had issues with the screen not turning off when I put the phone to my face. This solved my issue... for now.
Is anyone else having an issues when on a call to someone you take it away from your ear and look at your phone and the screen doesn't come back on. I have to hit the power button to make the screen wake up. I'm all stock (4.4.2) with unlocked bootloader. I m trying to see if this is a hardware problem where I need to RMA or software problem.
Mine works perfectly well. Are you sure you don't have anything that might be affecting the proximity sensor, like smudges or a screen protector?
Sent from my Nexus 5 using Tapatalk
No, I don't have any screen protector not any smudges. I saw similar issues on other phones and someone said to clear data and cache on the phone app so I don't know if that will work or not.
ProBird79 said:
Is anyone else having an issues when on a call to someone you take it away from your ear and look at your phone and the screen doesn't come back on. I have to hit the power button to make the screen wake up. I'm all stock (4.4.2) with unlocked bootloader. I m trying to see if this is a hardware problem where I need to RMA or software problem.
Click to expand...
Click to collapse
What time out do you have your screen set to? Sounds like it's simply locking after the designated time.
I've noticed the screen turning on and off occasionally when talking. Almost like the sensor isn't sure if I'm holding it to my head or not but then I do hold it away from my face.
I have the same issue...
I can't hang a call because the screen simply don't turn on when I remove my phone from the ear.
In add at this issue, seems like the proximity sensor turn off the backlight screen only.
When I finish a call, I found the clock screen opened, in my case the settings screen of advanced clock widget...
It's really annoying...
Sent from my Nexus 5 using XDA Premium 4 mobile app
Do you guys have a screen protector applied by any chance? Everyone had this issue with the nexus 4 because the sensor is really sensitive and picks the protector up, not letting it turn the screen on. Try removing a section of the protector where the sensor sits, this will fix your issue.
Surprisingly, I don't have this problem
Team Nexus 5 sucks. Underpowered battery for a 5inch 1080p screen that is non-removable. Weak generic antenna that drops signal. Worst speaker of any device on the market. Cheap plastic build.
dalton8 said:
Do you guys have a screen protector applied by any chance? Everyone had this issue with the nexus 4 because the sensor is really sensitive and picks the protector up, not letting it turn the screen on. Try removing a section of the protector where the sensor sits, this will fix your issue.
Click to expand...
Click to collapse
My phone is naked... No screen protector, no cover...
Sent from my Nexus 5 using XDA Premium 4 mobile app
bblzd said:
What time out do you have your screen set to? Sounds like it's simply locking after the designated time.
I've noticed the screen turning on and off occasionally when talking. Almost like the sensor isn't sure if I'm holding it to my head or not but then I do hold it away from my face.
Click to expand...
Click to collapse
I have it on 15 seconds. Shouldn't that feature be bypassed when a call is in progress so that the proximity sensor is usable. This is the first phone that I've had that has done this to me. On all others the proximity sensor stays live even after the predetermined sleep time.
After 15 seconds you're screen is simply turning off as you have set. Mine does so after 1 minute, which is my screen time out setting.
Sent from my Nexus 5 using Tapatalk
I have 30 minutes of inactivity...
The proximity sensor is broken...
Sent from my Nexus 5 using XDA Premium 4 mobile app
bblzd said:
After 15 seconds you're screen is simply turning off as you have set. Mine does so after 1 minute, which is my screen time out setting.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
During a call shouldn't the screen timeout be bypassed then go back to the default setting once the call has ended? That makes much more sense to me.
ProBird79 said:
During a call shouldn't the screen timeout be bypassed then go back to the default setting once the call has ended? That makes much more sense to me.
Click to expand...
Click to collapse
This seems to be the built in functionality of the phone and not a bug. I can't really say if one way is better then the other but I just turn the screen off during calls now.
This is the bug...
really annoying
same problem
ProBird79 said:
Is anyone else having an issues when on a call to someone you take it away from your ear and look at your phone and the screen doesn't come back on. I have to hit the power button to make the screen wake up. I'm all stock (4.4.2) with unlocked bootloader. I m trying to see if this is a hardware problem where I need to RMA or software problem.
Click to expand...
Click to collapse
Same problem here do any one have solution for this..
Hello,
My Nexus 5 has been driving me insane since I got it (bought it used). When the screen turns back on, I get ghost presses anywhere on the screen. This happens sporadically.
I was able to pinpoint the problem by disabling the screen lock and running "multitouch Test". When turning the screen back on sometimes you can clearly see 5-10 ghost presses. The phone does not have a case, and there does not seem to be any pressure on the screen (else I would still see the press after turning it on).
This happens on AOSP or CAF based roms.
Am I the only one with this issue??
Is there a way to lock touchscreen input for 500/1000ms after waking up the screen (this would be a great workaround)?
Thanks
Is your phone charging when you notice this?
PsychDrummer said:
Is your phone charging when you notice this?
Click to expand...
Click to collapse
I tested this without charging.
I see. It happens sometimes when it's charging. I feel like it might also happen if your phone gets too hot.
Phillis said:
Hello,
My Nexus 5 has been driving me insane since I got it (bought it used). When the screen turns back on, I get ghost presses anywhere on the screen. This happens sporadically.
I was able to pinpoint the problem by disabling the screen lock and running "multitouch Test". When turning the screen back on sometimes you can clearly see 5-10 ghost presses. The phone does not have a case, and there does not seem to be any pressure on the screen (else I would still see the press after turning it on).
This happens on AOSP or CAF based roms.
Am I the only one with this issue??
Is there a way to lock touchscreen input for 500/1000ms after waking up the screen (this would be a great workaround)?
Thanks
Click to expand...
Click to collapse
Sounds like somebody sold you a lemon. I hope they transferred their warranty over to you.
My Nexus 5 is showing the same behaviour but only when I enable DT2W via any kernel. Can you confirm?
Sounds like water damage. Owned!
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
I have experienced this several times. I can't pinpoint what's causing it. I'm just glad someone else is seeing this happen as well. Hopefully someone gets to the bottom of it.
I use an app "Always On" which has a "timeout" feature.
The app uses AMOLED ambient display to put a clock and notifications on the screen.
I use it when going to bed or at night. The timeout feature uses Device Administrator access and causes the screen to go fully off after a while. Sometimes the app causes the Devices Administrator requires password "error," definitely.
I will test more and report, but earlier in week I noticed screen go off as you describe, as I've noticed now and again too, and I realized it was maybe exactly 3 hours since I freshly set a 3 hr timeout in Always On. At that point I was using my phone when the device locked.
Hmm.
Sent from my sailfish using XDA Labs
wilsonic said:
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
Click to expand...
Click to collapse
Maybe a magnet causing interference? http://www.androidheadlines.com/2016/11/the-google-pixel-and-pixel-xls-screens-react-to-magnets.html
tejasm1 said:
Maybe a magnet causing interference?
Click to expand...
Click to collapse
OMG you just blew my mind. This is definitely what it is. When I'm sitting on the train I have my satchel on my lap which has magnetic clasps. I'll remember to keep it away from there in future. THANK YOU SO MUCH! :good:
I know this is an old thready but this blew my mind too! I think my juul is causing it, as it has a magnet on the end to snap to the charger. Never would've put two and two together. Thank you!
P4xl - Same random screen locking symptoms, NOT MAGNET related.
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
djdole said:
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
Click to expand...
Click to collapse
Yes I have the same issue where the phone locks itself randomly on 4XL. No idea what's going on I have a fabric case... Very annoying it happens all the time
I also have the same issue on the Pixel 4. No case, I'm sitting on my couch, no magnet within 6 feet, no electronics other than a remote control, yet my phone just sometimes locks.
Yes I'm facing this issue on my Pixel 2 as well, and no magnets near me!! Can someone Please help?
Hey guys make sure your buttons arent stuck to the frame
It's happening to me too on my pixel 4 xl. Did anyone determine a cause?
Same issue, no case on it or any magnet nearby. It's super annoying.
I had the same issue on my Pixel XL. Didn't think twice about it since it was an older phone, probably a bug with new os/old phone. But i just upgraded to the Pixel 4a and the same thing is happening! Is it related to smart unlock? The weather? Mars in retrograde?
djared704 said:
Hey guys make sure your buttons arent stuck to the frame
Click to expand...
Click to collapse
Definitely not the cause for me.
In my Otterbox case, when pressed, the volume buttons cause the volume interface to appear (which isn't happening),
and the power button has a distinct click when pressed (and when held, activates the nfc card payment interface).
A good guess, but unfortunately isn't the cause, in my situation. ??
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor.
Click to expand...
Click to collapse
No, mine isn't doing that. You might have a dud.
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
Click to expand...
Click to collapse
I've had that happen on my Pixel 2 XL. Only once or twice and restart fixed it every time.
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
fury683 said:
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
Click to expand...
Click to collapse
I had a case with a built-in screen protector on it and I thought that might be what was causing it but after taking it off it still did it. Weird thing though once I put it on the wireless charger it stop doing it. Hasn’t done it all day even with case on. Weird. Still thinking about taking it back to Best Buy and swapping it out.
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
tonic1080 said:
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
Click to expand...
Click to collapse
Had this very issue with my pixel XL and blowing on the top speaker grille of dust with compressed air solved it.
But if this is out of the box that sucks. It should not be like that. My pixel was approaching two years when that happened.