warranty void - Moto G Q&A, Help & Troubleshooting

i have bought moto g in india
i wanna root my phone
is there any way to get warranty back after once we have rooted?

Of course not. When you unlock your boot loader, after agreeing with Motorola that your warranty is then void. Period.
That's the way it is with any warranty for any product... Unless you live in Europe
Sent from my Moto G

mrcorey said:
Unless you live in Europe
Sent from my Moto G
Click to expand...
Click to collapse
Why?in europe we can root phones without void warranty?
Inviato dal mio XT1032 utilizzando Tapatalk

Astroke67 said:
Why?in europe we can root phones without void warranty?
Inviato dal mio XT1032 utilizzando Tapatalk
Click to expand...
Click to collapse
I think its something to do with consumer protection laws hear in the EU, there was a debate regarding it in this thread
http://www.modaco.com/topic/367207-...o-warranty-advice-needed-please/#entry2183312
Nobody is perfect, I am nobody, therefore I am perfect.

plewis1981 said:
I think its something to do with consumer protection laws hear in the EU, there was a debate regarding it in this thread
http://www.modaco.com/topic/367207-...o-warranty-advice-needed-please/#entry2183312
Nobody is perfect, I am nobody, therefore I am perfect.
Click to expand...
Click to collapse
I found this: http://forum.xda-developers.com/showthread.php?t=1998801 and this http://www.bitdefender.com/security...nty-in-eu-but-opens-new-ways-for-malware.html .
Here,they're talking about Directive 1999/44/CE ,who "protects consummers even if they have rooted and flashed their system in order to use custom ROMs". I don't know why on italian forums everyone says who root their phone, void warranty...
I tried to read this Directive, http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31999L0044:EN:NOT but I am very ignorant on this subject (i "studied" law and economics for only 2 years,3 years ago :silly: )

Related

Unlock Bootloader Guide

Its easier for Motorala to tell you how, and why you shouldn't.
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
Sent from my XT1032 using Tapatalk 2
I don't see the moto g and it says the the warranty will be gone. Is it true? I heard something different those days...
Inviato dal mio Xperia U utilizzando Tapatalk
Hi fella. Yes. You void your warranty. But you can unroot and its good again.
A guy on Modaco said he followed a guide there and unlocked in 5 mins. Not had time to go through it yet as am just got to work. I will ask for confirmation how later.
At least when the official version is up there'll be a link to where.
Sent from my XT1032 using Tapatalk 2
alematt said:
I don't see the moto g and it says the the warranty will be gone. Is it true? I heard something different those days..
Click to expand...
Click to collapse
Yes your warranty will be gone, even if you later re-lock the bootloader and install a stock ROM. You still retain your consumer rights but getting a defective unit repaired or replaced will not be easy. I works fine for unlocking the Moto G.
I tought to hear something but maybe i was wrong
Btw i unlocked all my devices so no problems
Inviato dal mio Xperia U utilizzando Tapatalk
Is it somehow possible to root the Moto G without unlocking the bootloader ? (Thus loosing warranty ?)
Kisswert said:
Is it somehow possible to root the Moto G without unlocking the bootloader ? (Thus loosing warranty ?)
Click to expand...
Click to collapse
Well it's like for any other device then: Waiting for some exploit which the unlocking/rooting tools will then use to do it. That's what I'm waiting for since I don't want to loose my warranty.
You could try that Kingo root app
Rusty! said:
You could try that Kingo root app
Click to expand...
Click to collapse
Tried it => FAIL! No root
But moto said that zhe warranty stays when unlocking the bootloader.
You can read this here: http://motorola-blog.blogspot.de/2013/11/you-asked-we-listened-announcing.html?m=1
Blablabla Tapatalk 4 blablabla Desire C
Only for developer edition devices.
Rusty! said:
Only for developer edition devices.
Click to expand...
Click to collapse
Hey Rusty. If we go settings/About Phone and tap 4 times we are all developers
#justSayin
Sent from my XT1032 using Tapatalk 2
RestlessScreams said:
But moto said that zhe warranty stays when unlocking the bootloader.
You can read this here: http://motorola-blog.blogspot.de/2013/11/you-asked-we-listened-announcing.html?m=1
Blablabla Tapatalk 4 blablabla Desire C
Click to expand...
Click to collapse
It's for the developer edition, isn't it?
Sent from my Xperia Neo V using Tapatalk
spikey68 said:
Hey Rusty. If we go settings/About Phone and tap 4 times we are all developers
#justSayin
Sent from my XT1032 using Tapatalk 2
Click to expand...
Click to collapse
Well I also thought that since I couldn't find any "developer edition".
Call me silly if it isn't.
Blablabla Tapatalk 4 blablabla Desire C
It's 7 times
Rusty! said:
It's 7 times
Click to expand...
Click to collapse
That's what they say, but I never reached 5
Maybe it knows we coming!
Sent from my XT1032 using Tapatalk 2
Tip: If you live in the EU you won't loose your statuary warranty for rooting or unlocking the bootloader. You might loose the manufacturers (voluntary) warranty (the "Motorola Warranty"), but the statuary one should cover you for at least two years and for most faults not caused by you. You can't waive the statuary warranty, any manufacturer that tells you otherwise is breaking the law.
I'm not a lawyer, but that is generally how it works. I've had manufacturers (aka HTC) refuse to fix a phone because I've unlocked the bootloader, I stated the EU directive which said I had a warranty and they then repaired it. This only works if you are located in the EU (I don't believe it applies to the EEA) and the seller is also in the EU.
https://fsfe.org/freesoftware/legal/flashingdevices.en.html
Nice to see that the bootloader is unlockable.
Just wait for cwm. (I dont have time to compile it myself.. )
exebreez said:
Nice to see that the bootloader is unlockable.
Just wait for cwm. (I dont have time to compile it myself.. )
Click to expand...
Click to collapse
We need kernelsource first, then it ll be pretty easy
Sent from my LG-P760 using xda app-developers app
Mr P OB himself gave solution friends. Happy hacking
http://www.modaco.com/index.php?/topic/366771-Superboot---Moto-G-root-solution
Sent from my XT1032 using Tapatalk 2

Why should i root my moto g

Hello dear friends and Moto g user. Since i own the G i feel so less tempted to root my phone.
Am i the only one who thinks that the G has a great firmeware and outstanding akku life?
I'm afraid that rooting and flashing a custom rom would effect the battery life.
So what do you think rooting and flashing a custom jay or ney?
Sent from my XT1032 using xda app-developers app
Moto G is still unrooted over here. Think this is the longest ive gone without touching a phone. Think it will still this way and Stock G is more than enough for me.
I have rooted my phone, but i only did this to provide a backup method, I like Titanium. I have been following a couple of the custom ROM threads for weeks and I just read of too many problems. The Moto G factory firmware is fine but if you want to tweak it some, just install xposed and whatever modules you need. I have done just this and I have got a sweet system that includes most of the tweaks we look for in custom ROMs.
Sent from my Nexus 7 using Tapatalk
I rooted my Moto G to take full benefit of having full access to my device as I need it. More specifically, I did it to use Xposed modules like App Setting and the graphic card spoofer app GLTools. These are not necessary of course, but I feel like having custom DPI on an app to app basis should be a normal Android feature everyone should have access to without root.
djscopesofm said:
I rooted my Moto G to take full benefit of having full access to my device as I need it. More specifically, I did it to use Xposed modules like App Setting and the graphic card spoofer app GLTools. These are not necessary of course, but I feel like having custom DPI on an app to app basis should be a normal Android feature everyone should have access to without root.
Click to expand...
Click to collapse
Besides the posibility to have full access to the phone I also rooted it to be able to block ads.
I ran the g stock until cm11 was stable enough for daily use. Now I am running PAC and loving the fact that this phone still has it great battery life as it did stock with my heavy usage. One thing I will say is if you have to ask to root then I don't think you need to.
Sent from my Moto G using XDA Premium 4 mobile app
Is it possible to root the phone without unlocking the bootloader?
Inviato dal mio XT1032 utilizzando Tapatalk
No
If you root your moto g you can delete system apk, install xposed frameworks and its modules like gravity box, modify the governors of the cpu, the performance of the phone, etc.
Xposed! <3
If you need to ask this question then you shouldn't be rooting your phone.
Sent from my Google Nexus G -
@Carlos_EVH You mention delete system apk, is this one entity, or do you mean items such as Assist, Motorola migrate?
Sent from my Nexus 7 using Tapatalk
I rooted my phone to use Titanium as backup app (and to uninstall and freeze apps like Google+, Google movies, Google games and Google music).
And if you are root is easy to hide the carrier label, change the battery icon and the statusbar quicksettings (Xposed + gravity + motoguide).
For me stock is perfect at the moment (with customization) and Motorola has good updates at least until now
Sent from my Moto G
grahamgo said:
@Carlos_EVH You mention delete system apk, is this one entity, or do you mean items such as Assist, Motorola migrate?
Sent from my Nexus 7 using Tapatalk
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Click to collapse
All apks, for example, I deleted google +, google play books, play games, play músic and maps, I also deleted motorola migrate. And everithing works fine after I deleted all those apks.
But if I were you, just after unlock the bootloader or before root, I'd do a backup of all the system apk using the all in1 motorola moto tool because, if you delete system apk you won't be able to flash the future OTAs even if you reflash the stock recovery.
Sorry for the mistake, English isn't my first language
Enviado desde mi Moto G mediante Tapatalk
Two reasons to root:
1. You can make decent backups with Titanium Backup.
2. You can install a firewall that prevents selected (i.e., most) tools from sending your precious data to wherever they want.
But if you unlock the bootloader for rooting, the warranty will be void... In Europe also (I've just asked to amazon)
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Sammy854 said:
But if you unlock the bootloader for rooting, the warranty will be void... In Europe also (I've just asked to amazon)
Inviato dal mio GT-P5110 utilizzando Tapatalk
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Click to collapse
Uhm... Could you please comment a bit more on this?
Directly from the answer:
Further to your query about Motorola Moto G 16 GB - Smartphone libre Android, I can confirm that all items sold by Amazon.it come with a 30-day returns guarantee that allows you to return your purchase to us if for any reason you are unhappy with it.*
Also, you are provided with a 2-year legal warranty from the date of delivery in accordance with the Consumers Protection Regulations, however the warranty only is applied on the product if it is damaged or if the product that you received has an issue, if the product is modified (Software or parts of the product) during the warranty time, this one will be void.*
Inviato dal mio GT-P5110 utilizzando Tapatalk
Sammy854 said:
Directly from the answer:
Further to your query about Motorola Moto G 16 GB - Smartphone libre Android, I can confirm that all items sold by Amazon.it come with a 30-day returns guarantee that allows you to return your purchase to us if for any reason you are unhappy with it.*
Also, you are provided with a 2-year legal warranty from the date of delivery in accordance with the Consumers Protection Regulations, however the warranty only is applied on the product if it is damaged or if the product that you received has an issue, if the product is modified (Software or parts of the product) during the warranty time, this one will be void.*
Inviato dal mio GT-P5110 utilizzando Tapatalk
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Click to collapse
A 2-year warranty? I thought it was 1 year. That's a nice surprise.
I think if you have to ask why, then rooting is not for you since you will probably not fully utilize it.

Knox and warranty

I want to root and flash some custom ROM on my phone but I'm afraid of losing year and half warranty.
Can someone from EU and other countries share experience with warranty and tripped knox, somebody say that warranty is still valid. Is it true?
Thanks!
Poslano sa mog SM-G920F koristeći Tapatalk
Edge330 said:
I want to root and flash some custom ROM on my phone but I'm afraid of losing year and half warranty.
Can someone from EU and other countries share experience with warranty and tripped knox, somebody say that warranty is still valid. Is it true?
Thanks!
Poslano sa mog SM-G920F koristeći Tapatalk
Click to expand...
Click to collapse
if they will check, then no warranty, but they do not check always. In beginning of user manual you can find this information.
Edge330 said:
I want to root and flash some custom ROM on my phone but I'm afraid of losing year and half warranty.
Can someone from EU and other countries share experience with warranty and tripped knox, somebody say that warranty is still valid. Is it true?
Thanks!
Poslano sa mog SM-G920F koristeći Tapatalk
Click to expand...
Click to collapse
Once knox is tripped your warranty is voided. No saying that, it all depends on if Samsung check this if they carry out a repair, they may or may not depending on what type of fault it is. If it's a software issue that cannot be fixed by yourself, then most likely they will see knox is tripped. But for say a broken screen maybe not so much. It's risky though.

warranty options?

i bought a unlock USA model from bestbuy. 2 days ago. i have tmobile but i know tmobile wont cover a phone that was purchase outside of their network. i know i have a few third party warranty options. which one would u recommend
i know theres
geeksquad
samsung protection
squaretrade
and others.
im keepin
Square trade, that's where I buy almost all my warranties from.
Sent from my SM-G955F using Tapatalk
Flash the TMO firmware?
Sent from my HTC U11 using Tapatalk
markwebb said:
Flash the TMO firmware?
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
That still won't give him the T-Mo warranty.
markwebb said:
Flash the TMO firmware?
Sent from my HTC U11 using Tapatalk
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Click to collapse
they base their warranty on imei. not firmware. they already know base on the imei or serial. that this is samsung unlock version which they dont sell
htc fan89 said:
Square trade, that's where I buy almost all my warranties from.
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
i have use squaretrade before just not on phone. scare about the turn around. how does it work? u ship the phone for repair and have to wait days/weeks to get it back?
eduardmc said:
they base their warranty on imei. not firmware. they already know base on the imei or serial. that this is samsung unlock version which they dont sell
Click to expand...
Click to collapse
Yes I know. I wasn't awake this morning and misread the request.
Sent from my SM-G955U1 using Tapatalk

Global Version vs CN w/ Global Rom

Hi guys, I have a question. I'm planning to buy an op7, what is the difference between the Global Version and CN w/ Global Rom?
Is there any, other than the charger/plug?
Thanks in advance!
Warranty and maybe network? You might need to perform minor tweak in order to have VoLTE & VoWIFI.
Sent from my GM1900 using Tapatalk
danialzaidi said:
Warranty and maybe network? You might need to perform minor tweak in order to have VoLTE & VoWIFI.
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Click to collapse
I really don't care about warranty, I void it on the first day anyway. If there is really no major difference, then there's no need for me to get the more expensive global version with eu plug that doesn't work without an adoptor in my country. ???
Jus flash the EU ROM on the phone when you get it
teddy0209 said:
I really don't care about warranty, I void it on the first day anyway. If there is really no major difference, then there's no need for me to get the more expensive global version with eu plug that doesn't work without an adoptor in my country. [emoji28][emoji28][emoji28]
Click to expand...
Click to collapse
Just get it then. I'm also using CN version at the moment, no problem so far except for I need to enable the VoLTE manually. In conclusion, I dont think there's major difference between the two.
Sent from my GM1900 using Tapatalk
I use the CN version as well and have no problem with it. It came with oxygen on it.
teddy0209 said:
I really don't care about warranty, I void it on the first day anyway.
Click to expand...
Click to collapse
AFAIK Oneplus is one of the few smartphone manufacturers that do not void warranty if you unlock the bootloader. That's one of the reasons I'm purchasing one every year
Joan Tur (OP7)
reaper7881 said:
Jus flash the EU ROM on the phone when you get it
Click to expand...
Click to collapse
What benefits does it have?
alese13 said:
What benefits does it have?
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Click to collapse
The EU/World versions have google play on them.

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