Hi,
I have received the kitkat update notification for my moto G a couple of weeks ago, and postponed the update several times, suddenly the notificaiton stopped showing (since I wanted to develop an app in 4.3). The problem is my phone does not find the update now. When I try to manually look for the OTA, it says I have the latest version, which is still 4.3. I even factoryr reset the phone once but no help. Any Idea how to activate the update again.
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I have bought this Moto G today, and was willing to update it to the last android update. Anyway, whenever I try the "update software" option, it says it's already updated, while it's currently running android 4.4.4 After some reading I found that I needed the Motorola Update App, but when I try to update the app (cause it's already installed), it says that the device is incompatible.
Then I read that if the device has been rooted, it won't update, so installed the Root Checker app, and it said that my Moto G has not been rooted, and this is where I don't know what else to do.
The mobile is an Moto G XT-1040, originally from Movistar Argentina, but I bought it here, in other country. Maybe that's the reason why I can't update it? Any help will be appreciatted, thank you very much for reading.
PD.- I have installed Motorola Device Manager and ran it, it says that there is no update for teh device, and the actual version is 21.31.1.peregrine_tefla.tefla.en.01, don't know if it helps somehow.
Because the last update for moto g is android kitkat 4.4.4 ..lollipop is not rolled out yet
i received OTA Update yesterday. i downloaded the data. In installing process my phone was rebooted and installed the 5.0 data in few seconds and displayed like this "error"
after my phone normally switch on and show your update is unsuccessful.
Have you unlocked bootloader? Or rooted your phone? The sysyem needs to be in PURE stock form. However if you haven't altered your sysyem, do this by stock flashable zips available for your region.....or if your phone is still in warranty, go to moto service centre. They will update it for you for free.
This is an xpost from where i posted originally (Moto G - 2014) since I was in the wrong forum. Please forgive.
I'm running 4.4.4 stock on an XT 1040 (the LTE Canadian Rogers variant of the MotoG). I had unlocked the bootloader and rooted the phone, but other than that kept the stock image. About 2 weeks ago my wife, with the same model, was offered 5.0.1 (or some version of Lollipop) OTA. She upgraded no probs (other than hanging a long time on the download screen). About 3 days later I was offered OTA on my rooted MotoG. After running through the download, it rebooted and tried applying the update and got mid way through and rebooted back to 4.4.4 saying there was an error. I tried again, same problem. So I started reading posts and realized that while my image was stock, because of the way I must have gained root the OTA update wouldn't apply because the kernel must be altered.
So, I followed the instructions here (linky) to go back to the stock image, but now it's been about a week and I have not been offered the OTA again. A couple days ago I talked with Motorola about whether OTA is re-offered in situations like mine if its offered once and the guy said no and to call Google to get them to re-initiate it. I'm not really positive I trust that answer since he seemed kind of, well, "level1tech" and seemed anxious to get off the line.
Anybody know if the OTA is tied to your IMEI or google accounts and whether it's likely it will be offered again?
TIA
Hi I'm on moto G3.
Yesterday I received an update which included
Camera shutter fix
Android security patch
It said I would not able to downgrade the os. I selected no thanks. But there was a pop up saying go to about :
Going to About phone > updates if u want to download it.
I had decided I'll download it later but when I went there it's said Os was Up To Date.
The update was around 300mb .
It was important thb which fixes annoying shutter issue.
So what can I do to get it back. I tried rebooting and charging but it won't help.
Thank you and as for where I live, India.
Hi,
My wifes old phone is a Moto G 4g, she kept it on KitKat and never updated it to Lolipop. I'm looking to root it and put lineage OS on it, but I need to update it first to make sure the radio firmware is correct. When I try and do a system update now it keeps saying its already on the latest version, but its on KitKat so this cant be right. My wife was getting this popup before years ago but ignore it because she wanted to stay on KitKat, just wondering why its not working now ?.
Thanks in advance