Nexus 5 touchscreen stopped working. - Nexus 5 Q&A, Help & Troubleshooting

Hello,
My Xperia Z broke and I sold it. Last week I bought a Nexus 5 (white) and yesterday the touchscreen suddenly stopped working while browsing twitter. I rebooted and the touchscreen worked for 1 sec and then it stopped working again. It keeps working for 1 - 5 sec and then stops.
Is there a way I can fix this? The phone is rooted because I wanted to copy WhatsApp over from another phone because I lost my sim bound to whatsapp.
I can go to the shop I bought it and get it fixed under warranty because I did not do anything weird with the phone nor dropped it. but first I want to see if it can be fixed from home or if it is a software problem because the shop is a hour drive and I don't want to do without my phone for another 2 weeks.
Here is a video how it looks: youtube(dot)com/watch?v=EsSyC50Dksw
Thanks in advance!

Have you tried flashing the factory image?
Sent from my Nexus 5 using Tapatalk

tangosierra_ said:
Have you tried flashing the factory image?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Can you send me a link to a tutorial?
Thanks!

http://forum.xda-developers.com/showthread.php?t=2513701

mistahseller said:
http://forum.xda-developers.com/showthread.php?t=2513701
Click to expand...
Click to collapse
Thanks! Will try now

tangosierra_ said:
Have you tried flashing the factory image?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Done. The touchscreen is still doing the same thing.

teunnk said:
Done. The touchscreen is still doing the same thing.
Click to expand...
Click to collapse
I guess it's just broken then, I'll get it fixed.
Thanks for the help!

teunnk said:
I guess it's just broken then, I'll get it fixed.
Thanks for the help!
Click to expand...
Click to collapse
Make sure you lock boot loader unroot etc reset tamper flag
Sent from The Deathstar

mistahseller said:
Make sure you lock boot loader unroot etc reset tamper flag
Sent from The Deathstar
Click to expand...
Click to collapse
I tried to lock the bootloader whilst in fastboot mode but cmd doesn't recognize the command?

teunnk said:
I tried to lock the bootloader whilst in fastboot mode but cmd doesn't recognize the command?
Click to expand...
Click to collapse
Ah, went to the directory in cmd and then did the command, locked now. thanks again!
almost forgot to lock it ;3

Related

So i am completely

So i tried to put a factory image on my Nexus because my phone kept on boot looping. Putting a factory image and restoring everything and unrooting was my last resort. I literally tried everything. So now as I'm in terminal about to be finish the process, my computer freezes and crashes. Now my phone sits on the boot loader screen. Not doing . I tried turning it off and turning it on and it only goes back to the boot loader screen. Anything I do it goes back to the boot loader screen. Doesn't even show the google logo anymore. NOthing at all. Only the boot loader screen. So anyone have any advice?
ANYONE????!?!?!?!?!?!?!?!!?!?!
If you were flashing via fastboot and your computer crashed you may be totally effed.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 11:08 PM ---------- Previous post was at 11:07 PM ----------
Hold both the volume buttons + the power button down for 20 seconds and see if the phone powers off.
Sent from my Nexus 5 using Tapatalk
If you can get to the bootloader you should be able to flash the factory image. Have you tried running that again?
raptir said:
If you can get to the bootloader you should be able to flash the factory image. Have you tried running that again?
Click to expand...
Click to collapse
What he said. If you can boot into the bootloader, you have hope.
Sent from my Nexus 5 using Tapatalk
raptir said:
If you can get to the bootloader you should be able to flash the factory image. Have you tried running that again?
Click to expand...
Click to collapse
I tried, but terminal isn't listing any devices attached. I think its because I have to enable debugging
choboii said:
I tried, but terminal isn't listing any devices attached. I think its because I have to enable debugging
Click to expand...
Click to collapse
Nope, debugging isn't required in bootloader. You on Windows or Mac?
Sent from my Nexus 5 using Tapatalk
0dBu said:
Nope, debugging isn't required in bootloader. You on Windows or Mac?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Mac
Okay, I'm assuming you have ADB/Fastboot set up. Do you have the factory image components in the same folder as fastboot?
Sent from my Nexus 5 using Tapatalk
0dBu said:
Okay, I'm assuming you have ADB/Fastboot set up. Do you have the factory image components in the same folder as fastboot?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes. Do you have an email or something where we can communicate quicker?
choboii said:
Yes. Do you have an email or something where we can communicate quicker?
Click to expand...
Click to collapse
I sent you a PM
0dBu said:
I sent you a PM
Click to expand...
Click to collapse
Sent you an email
choboii said:
Sent you an email
Click to expand...
Click to collapse
OP please calm yourself and I have Edited your posts.....it is understandable about your frustration but the profanity is not needed....as per the Forum Rules and good luck & thanks.
Judge Joseph Dredd said:
OP please calm yourself and I have Edited your posts.....it is understandable about your frustration but the profanity is not needed....as per the Forum Rules and good luck & thanks.
Click to expand...
Click to collapse
Good editing skills lol. It looked really bad before. Thanks

[Q] Serieus problem with the Nexus 5

Hello XDA developers!
I hope you can help me with a serieus problem on my Nexus5 Device!
Let's tell you my little adventure with my Nexus5 :
First my Nexus5 Device worked perfectly, but then the radiobaseband and the sensors magically dissapeared!
https://db.tt/cdZiSukZ i've tooked some screenshots of it on dropbox.
Then I Flashed the factory image for my device by following this guide: http://forum.xda-developers.com/showthread.php?t=2513701
And it started to work perfectly, till now........
after about a week i watched a unspecified video on Google Chrome and the screen freezed ( not literally )
So I hold the power button and turn it off, turn it back on and i got a infinity bootloop.
So I flash again the official factory image and it can't flash my system?
its look like this;
trying to flash system.img....
FAILED
the rest of the process flash succesfull until it reach system.img
and a friend of mine therinsem tried to add a custom recovery and it didn't work, so we flashed again the factory image and it still FAILED,
to flash system.img the rest of the process work until it reach system.img.
now it doesn't even boot? it's only going straight into fastboot-mode
and if i press in fastboot-mode recoverymode than it shows nothing? ( i think because we tried to flash a custom recovery )
- iv'e tried on a bunch of diffrent windows laptop's
- i can't access the internal storage of the device
- i can still '' side-load'' I think
so this is my problem with the nexus5, does anyone have a solution?:crying:
Download the factory image again and make sure the md5 checks. Then try again
There's another thread around here somewhere with pretty much the same issue. Sounds like bad memory. From fastboot try:
Code:
fasboot format system
If that succeeds reflash the factory image. If that fails your most likely looking at RMA.
I wouldn't really since google will charge you twice for tampering with the imei
Sent from my Nexus 5
dicecuber said:
I wouldn't really since google will charge you twice for tampering with the imei
Sent from my Nexus 5
Click to expand...
Click to collapse
What? Who's taking about imei?
jd1639 said:
Download the factory image again and make sure the md5 checks. Then try again
Click to expand...
Click to collapse
Thank you for a answer! i will try it and will give a update status soon.
jd1639 said:
What? Who's taking about imei?
Click to expand...
Click to collapse
Judging from pictures, the stock imei is unknown. I'd refrain from rmaing it just yet
Sent from my Nexus 5
dicecuber said:
Judging from pictures, the stock imei is unknown. I'd refrain from rmaing it just yet
Sent from my Nexus 5
Click to expand...
Click to collapse
Sometimes it happens that you lose your imei. Flashing the factor image can bring it back. Nothing nefarious going on
dicecuber said:
Judging from pictures, the stock imei is unknown. I'd refrain from rmaing it just yet
Click to expand...
Click to collapse
Ummmmm? That's why where trying to help the OP recover. lol OP you can also run this and see what the output is:
Code:
fasboot getvar all
^someone suggested Op rma it. I suggested he refrain from doing that
Sent from my Nexus 5
theesotericone said:
Ummmmm? That's why where trying to help the OP recover. lol OP you can also run this and see what the output is:
Code:
fasboot getvar all
Click to expand...
Click to collapse
theesotericone said:
There's another thread around here somewhere with pretty much the same issue. Sounds like bad memory. From fastboot try:
Code:
fasboot format system
If that succeeds reflash the factory image. If that fails your most likely looking at RMA.
Click to expand...
Click to collapse
Thank you very much for the answers! i will setup my laptop again and will use your advice, to recover my device! ( that rhymes! )
Tomorrow i will give a update, i am going to sleep! good night folk!
tomaszcs said:
Thank you very much for the answers! i will setup my laptop again and will use your advice, to recover my device! ( that rhymes! )
Tomorrow i will give a update, i am going to sleep! good night folk!
Click to expand...
Click to collapse
Formatting system did not work.
I helped Tomasz doing this

[Q] Nexus 5 most likely hardbricked what do I do? Please help

I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.
michaelsplus said:
I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.
Click to expand...
Click to collapse
Have you tried powering it on again mine sometimes won't bit straight away after long pressing power button but works after 5-10 mins
Sent from my Nexus 5 using Tapatalk
kevtrysmoddin said:
Have you tried powering it on again mine sometimes won't bit straight away after long pressing power button but works after 5-10 mins
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes I've tried it a few times already the last 45 minutes
michaelsplus said:
Yes I've tried it a few times already the last 45 minutes
Click to expand...
Click to collapse
I take it that it doesn't respond in any way to the charger or p.c.
Sent from my Nexus 5 using Tapatalk
kevtrysmoddin said:
I take it that it doesn't respond in any way to the charger or p.c.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Indeed it doesn't . The pc only recognizes it's an unknown usb device
michaelsplus said:
Indeed it doesn't . The pc only recognizes it's an unknown usb device
Click to expand...
Click to collapse
You could have a faulty memory issue
Sent from my Nexus 5 using Tapatalk
So, at this point it doesn't boot at all? Do you have a link to the gapps you flashed?
Sent from my Nexus 5 using XDA Free mobile app
michaelsplus said:
Indeed it doesn't . The pc only recognizes it's an unknown usb device
Click to expand...
Click to collapse
If you plug the N5 when he's off, do you see any led?
jd1639 said:
So, at this point it doesn't boot at all? Do you have a link to the gapps you flashed?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
It doesn't boot at all no.
It was downloaded through the paranoid android OTA app. It was the 20140531 version: http://goo.im/devs/paranoidandroid/roms/gapps
OverSpeed301 said:
If you plug the N5 when he's off, do you see any led?
Click to expand...
Click to collapse
No. No activity whatsoever.
michaelsplus said:
It doesn't boot at all no.
It was downloaded through the paranoid android OTA app. It was the 20140531 version: http://goo.im/devs/paranoidandroid/roms/gapps
No. No activity whatsoever.
Click to expand...
Click to collapse
I think it was just a coincidence that it failed after flashing gapps. I'd RMA it. Sounds like the emmc went bad. It's happened on a few n5's.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
I think it was just a coincidence that it failed after flashing gapps. I'd RMA it. Sounds like the emmc went bad. It's happened on a few n5's.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Will they help me out when the bootloader was unlocked and a custom rom and kernel installed?
michaelsplus said:
Will they help me out when the bootloader was unlocked and a custom rom and kernel installed?
Click to expand...
Click to collapse
If it doesn't boot who will know? Google's pretty cool about RMA's
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
If it doesn't boot who will know? Google's pretty cool about RMA's
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
That's a bit good news . Thank you
As i mentioned I managed to boot once into the (not working) rom after the (corrupted I think) gapps package had been installed, does that mean that the gapps file cannot have messed up the bootloader since I already managed to boot once after installing the package?
michaelsplus said:
That's a bit good news . Thank you
As i mentioned I managed to boot once into the (not working) rom after the (corrupted I think) gapps package had been installed, does that mean that the gapps file cannot have messed up the bootloader since I already managed to boot once after installing the package?
Click to expand...
Click to collapse
I just think it was a coincidence that your memory went bad after you flashed. Out would have happened even of you didn't flash the gapps. That's my theory anyway
Sent from my Nexus 5 using XDA Free mobile app
michaelsplus said:
I think my nexus 5 is hardbricked doing a paanodandroid ota update
This happened on latest paranoid android + latest franco kernel + TWRP
I wanted to update pa gapps (first 2 downloads md5 checksum failed, third time it worked) and when the phone booted afterwards, systemui failed and I couldn't do anything. I Thought this wasn't a big problem since the phone managed to boot. I long pressed the power button to shut it down so I could boot into recovery to restore my backup I had recently made. When I tried to boot into recovery it wouldn't do anything. Not boot into recovery and not into fastboot. How is this even possible by simply flashing gapps?
What should I do?
I've tried all the button combinations for more than 15 seconds.
Click to expand...
Click to collapse
Don't send it to an RMA follow this guide. BSOD/NoBootloader
This is a guide I created following the exact same issue you had. If THIS doesn't work then send it in to RMA
wolfirotisha said:
Don't send it to an RMA follow this guide. BSOD/NoBootloader
This is a guide I created following the exact same issue you had. If THIS doesn't work then send it in to RMA
Click to expand...
Click to collapse
Saw your guide, and thanks for it. But if the device doesn't boot it won't get into the alternate bootloader
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Saw your guide, and thanks for it. But if the device doesn't boot it won't get into the alternate bootloader
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Does the PC detect it when plugged in? If so then its not hardbricked.
If you have hangouts I can try to help better.
---------- Post added at 02:14 AM ---------- Previous post was at 02:02 AM ----------
And should my guide fail there is always this one. LG FlashTool
wolfirotisha said:
Does the PC detect it when plugged in? If so then its not hardbricked.
If you have hangouts I can try to help better.
---------- Post added at 02:14 AM ---------- Previous post was at 02:02 AM ----------
And should my guide fail there is always this one. LG FlashTool
Click to expand...
Click to collapse
Thank you. I tried both these guides but none of them worked. I can't get any life in the device.
The PC ony recognizes it as 'unknown usb device'

[Q] LOCKED OUT!! Help please

Hello,
My screen is not responding in a certain area. This happens to be the area where my pass code numbers are located so i am locked out of my phone!
Any ideas???
Press the power button for 10s and the phone should reboot.
Try flashing the latest OTA after this
Send from OnePlus One using Tapatalk
Satras said:
Press the power button for 10s and the phone should reboot.
Try flashing the latest OTA after this
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
Sorry i am new just got this yesterday.. After i reboot it takes me to the lock screen again.. How do i flash??
Did you try to enter the code after the reboot?
Send from OnePlus One using Tapatalk
Satras said:
Did you try to enter the code after the reboot?
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
Yes but that is the spot where the screen is not respinding... So i cant click the right numbers for the code..
I hope you got a Backup.
You can boot into recovery and delete cache and dalvik.
If this does not help, try a factory reset. If this still does not work you might need to flash the latest image using Fastboot.
There is a tut here in the forum
Send from OnePlus One using Tapatalk
Satras said:
I hope you got a Backup.
You can boot into recovery and delete cache and dalvik.
If this does not help, try a factory reset. If this still does not work you might need to flash the latest image using Fastboot.
There is a tut here in the forum
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
If he has a hardware problem (which it looks like he does) none of that is going to help.
Transmitted via Bacon
Looks like you really like me, ha!
Anyway, he should at least try to fix it. The above won't take longer then 40 minutes. If it still does not work there is still the option of RMA
Send from OnePlus One using Tapatalk
Satras said:
Looks like you really like me, ha!
Anyway, he should at least try to fix it. The above won't take longer then 40 minutes. If it still does not work there is still the option of RMA
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
Yeah, it's worth a try, but we can almost positively say it's a hardware fault.
Do I know you?
Transmitted via Bacon

[Q] Booting problem!

Hello,
I have Google Nexus 5 ,
suddently rebooted and never start again.....
it tried to load android but cant't .
i tried to flash factory img but every time i run the flash all script and the phone reeboot the bootloader locks and the opperation failes.
Any suggestion for my problem????
p.s the phone isn't rooted
panakeki said:
Hello,
I have Google Nexus 5 ,
suddently rebooted and never start again.....
it tried to load android but cant't .
i tried to flash factory img but every time i run the flash all script and the phone reeboot the bootloader locks and the opperation failes.
Any suggestion for my problem????
p.s the phone isn't rooted
Click to expand...
Click to collapse
What do you mean with bootloader locks?
zagorteney said:
What do you mean with bootloader locks?
Click to expand...
Click to collapse
when i unlock the bootloader (fastboot oem unlock) and try to flash the new images , the phone restarts and it is locked again
panakeki said:
when i unlock the bootloader (fastboot oem unlock) and try to flash the new images , the phone restarts and it is locked again
Click to expand...
Click to collapse
That's a sign your emmc is bad unfortunately. If you're still under warranty you'll have to use it.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
That's a sign your emmc is bad unfortunately. If you're still under warranty you'll have to use it.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks
Just missed it by a month (phone is 13 months in use)
So nothing I can do?
jd1639 said:
That's a sign your emmc is bad unfortunately. If you're still under warranty you'll have to use it.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for your reply.
Do you know how many monts is the warranty from google play (I bought it from England but i am in Greece now)
If the emmc is bad, why i can flash the boot.img and i can't flash the radio.img and the recovery.img.???
panakeki said:
Thanks for your reply.
Do you know how many monts is the warranty from google play (I bought it from England but i am in Greece now)
If the emmc is bad, why i can flash the boot.img and i can't flash the radio.img and the recovery.img.???
Click to expand...
Click to collapse
http://www.datalight.com/solutions/technologies/emmc/what-is-emmc That's why. Welcome to forum. Please start using search engines.

Categories

Resources