Testing out T-Mobile - Nexus 5 Q&A, Help & Troubleshooting

I just got my SIM today and am ready to give T-Mobile a try. I still have my contract with Sprint so I'm a little unsure how to get this set up so that I can really try the network. I assume since my Sprint account is active I cannot port my number to T-Mobile. So how exactly would I go about testing the network for the phone side of things. Data I can test myself anytime. I don't want to have everyone I know change their contact info for me for it only to last a month or less if I don't like T-Mobile. I have Google Voice and have the Google Voice number as my current number. Will I get texts/voicemails through the app for my Sprint number? Can I port the number later if I want or do I have to get another SIM to do that?

When I was testing out T Mobile I set my sprint number as my Google Voice number. Sprint is the only carrier that I know that allows my mobile number to be my Google Voice number. You could test it out this way and then switch back. The only downside that I had was mms. Your sprint phone will be able to handle it but the T Mobile one won't.
Sent from my GT-N5110 using Tapatalk

Activate the t-mobile sim with a new # and use your sprint # as your Google voice number, like the guy above said . When someone calls or texts your sprint # you can have it ring to the t-mobile #. Then if you want to keep t-mobile you can port your # over at any time, just make sure the Sprint line is still active when you port
Sent from my Nexus 5 using xda app-developers app

Okay so I got the SIM in, went online and set up an account, put money on the plan,.... got no signal???? Can't reach anyone through their chat either and this is the only phone in the house :crying:
Edit: Contacted T-Mobile with the Sprint SIM and had them refresh everything on the T-Mobile SIM. Everything works after that.

Related

Sprint integration vs. porting

If you integrate your sprint number to Google voice and then terminate you contract do you keep your number? If not, what if you wait and just leave after contract?
Sent from my Nexus S 4G
Bump... anyone?
Sent from my Nexus S 4G
All integration is doing is replacing the standard vm with gv vm. That is if you're talking about sprint and gv. I don't know for a fact but that sounds logical. If you go to another carrier, and want to keep your phone number from original carrier, you have to go to the new carrier and tell them you want your old number on their service. Once they do what needs to be done, your service with the original company will be shut off. You do not need to do anything to make this happen with the original company. The original company will send you a final bill and you pay it. The porting process just takes a few minutes to go through and it's done. Your old number is on your new service.
Integration does a bit more than just replace VM. You're able to SMS from the GV site, app, chrome extension etc as well as receive calls from your sprint number on gmail.
Yep... I ported my number, but kept my default SMS app on my phone, but can still use GV on the web to text. So I can still get my MMS without hassle of forwarding to my email. Also I was under the impression that since its ported that you can't lose your number since its on google and not to the carrier. Myth? Thought I heard that on TWIT AAA. So even if you change carriers you could just set up your google voice no matter what your new phone number is since you can use your old one in its place. Make sense?
Sent from my Nexus S 4G
mustangboy88 said:
Yep... I ported my number, but kept my default SMS app on my phone, but can still use GV on the web to text. So I can still get my MMS without hassle of forwarding to my email. Also I was under the impression that since its ported that you can't lose your number since its on google and not to the carrier. Myth? Thought I heard that on TWIT AAA. So even if you change carriers you could just set up your google voice no matter what your new phone number is since you can use your old one in its place. Make sense?
Sent from my Nexus S 4G
Click to expand...
Click to collapse
That would be correct
Sent from my Nexus S 4G
Well I understand the benefits of porting the number to GV but my question was is it any different than Sprint integration? Is it permanently ported or do I loose it if I break the contract and have to port that number before I change carriers?
There could be a difference.
Sent from my Nexus S 4G
I would call Sprint and ask them. Remember that you can receive SMS and MMS through the native app and still have your number integrated is a feature that someone "not" on Sprint has the ability to do.
Also you have 90 days to try your number integrated before you lose your old google voice number. So you can always go back.
Sent from my Nexus S 4G
Yeah. I can definitely ask sprint but chances are I'll get some moron who doesn't know anything or will lie to me just to get me off the phone.
I was hoping I can get someone here who has done it and can confirm.
Sent from my Nexus S 4G

Keeping my existing number

I'm currently on sprint and the new phone is supposed to arrive tomorrow. I planned on trying out T-Mobile $30 prepaid plan and I want to port my number to it. The question I have though is what if hat service doesn't work out for me. And then I need to go to att or sprint or whatever other network this phone will work on. Do I just keep porting my number?
I would port the number to Google voice since it is currently integrated with sprint but the main reason I do not is then I will no longer receive MMS messages to my main number.
Sent from my SPH-D710 using Tapatalk 2
Any input on this? Or how GV is integrating SMS and MMS into hangouts.
Sent from my SPH-D710 using Tapatalk 2
Google Voice does not integrate into Hangouts at all right now.
If you port your number to Google Voice, keep in mind you will need a new number issued to your phone, and any service you currently have on the phone will be cancelled (since carriers assume porting a number = cancelling service). I would seriously consider not using Google Voice right now, especially since T-Mobile offers unlimited text messaging anyway. If you need to use it, I recommend getting a new number for Google Voice, not porting your current number to it. Don't lock yourself into Google Voice, it's a mess right now and its future is murky.
i would highly recommend against pulling the trigger and porting your number right away. since you still have a working sprint line keep it. throw the tmobile sim card and activate. carry around the 2 phones for a month and see if tmobile is the way u want to go. If so, at the end of the month then contact tmobile and ask them to port your number over to the SIM you've been using if they can do it. if not, grab a new sim card and then port your number

THE AT&T DATA THREAD: The Answer to getting LTE working on your N5

IF YOU HAVE ACCESS TO LTE ON AN AT&T PHONE, YOU DONT HAVE TO DO ANYTHING!!!!!!!!
IF YOU ALREADY HAVE A SIM CARD THAT WILL FIT IN THE N5, YOUR SIM IS LTE CAPABLE AND ALL YOU HAVE TO DO IS GET THE RIGHT DATA PROVISION. YOU DO NOT NEED TO GET A NEW SIM!!!!!!!
This happened when the N4 came out and I came to the rescue far too many times to count...and I've already started to read threads about it so here we go!
You just bought an N5 and are either worried about getting LTE or can't get LTE connectivity on your N5. It's a really big issue with a really simple solution. You need to make sure of a few things.
1. You have a SIM that can receive LTE frequency
2. Your data plan is a LTE provisioned plan
3. Your APNs include an LTE ANP
1 & 2 can be solved at the same time and 3 should solve itself in most cases.
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number. Tell them you tried to go into the store and they were unhelpful so you're calling. The person will immediately become helpful and generate an IMEI number. They will provision your data using said serial number and you'll be good to go.
BEFORE inserting your SIM, start up your N5. Go through the setup process that you have to go through and then turn it back off. Plug in your SIM and reboot.
Go to Settings > Wireless & Networks > more > Mobile Networks > Access point Names. In there you should see an AT&T LTE APN and it should be already selected. If not, select it. This should be all you need to do. It really is that simple.
NOTES:
- All SIMs that fit in the N4 and N5 are LTE capable
- Here is what your AT&T APN should look like
- If you have any issues, post and I'll do my best to help
As always, Thanks are appreciated.
So even if the rep in store "can't help" I'll still walk out with the SIM card I need? Also, If I don't have my N5/IMEI in hand when I go in can I still setup a plan and get a SIM card? Thanks for the post!
EDIT: Going in with no phone I don't know rather to tell them I have a N5 coming or try to find a friends that will give me their IMEI that I can give them...
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
spitefulcheerio said:
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
Click to expand...
Click to collapse
Ok, I will wait until Wednesday to go in then...one last thing, if it gets to the point I have to call ATT, when I say I can't find the IMEI won't they just tell me to flip the phone over or look in the settings, etc.. instead of generating one?
No.
They will ask you if there is a barcode / serial thing on the back of your device. You say no. Boom, done.
edit: don't forget to hit the thanks button!
So just going in and asking to exchange your sim for a micro sim isn't enough?
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
GldRush98 said:
So just going in and asking to exchange your sim for a micro sim isn't enough?
Click to expand...
Click to collapse
No. The SIM must be activated and an IMEI is required to activate.
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I'll make this even easier!
Do you have a SIM that will fit in the N5? If not, follow my steps. If so, skip ahead to calling AT&T customer support because ALL MICRO SIMS ARE LTE CAPABLE.
What do you mean by an IMEI card? All phones come with an IMEI.
great. AT&T why are you so terrible.
Im sim is in the note 3 rught now. Sending it back to att. Getting the n5 tomorrow. New to the Sim card thing. Coming from sprint. Just had to ask.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Hey guys I'm going to switching to straight talk att am I ordered the lte micro sim from them and plan to activate tomorrow should I expect to jump through hoops to get lte or expect the same issues as att users...not sure this is my first try at prepaid
same things will happen. You'll need to get an LTE data provision but will be unable to using your N5 IMEI
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
If you have 4g on your note 3 it means you already have a LTE data plan. All you need to do is take the sim out of your note 3 and pop it into your n5, no need to call anyone or make an unnecessary trip to the store.
4g =/= LTE in AT&Ts case. 4g can mean HSPA+ 4g!
If you have access to LTE currently YOU DO NOT NEED TO DO ANYTHING.
spitefulcheerio said:
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number.
Click to expand...
Click to collapse
If you have a device and you can't find the IMEI, just go to the settings and about device to view it.. Wouldn't they ask you to do that?
Look, I know you want to dumb down stuff and give advise but some of it is just incorrect, not dumbed down.
Dial *#06# on any Android smartphone and it'll display the IMEI.
spitefulcheerio said:
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Click to expand...
Click to collapse
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
I'm already using a note 3 on at&t with LTE already enabled on my plan. Also,my note 3 already uses a micro-SIM. I should be good to just swap my SIM into the n5 right? I have written down the default AT&T APN just in case it gets list on the n5.
Sent from my SM-N900T using xda app-developers app
misfit0r said:
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
Click to expand...
Click to collapse
This is good to know, I am going to do this today as my nexus 5 should be arriving sometime today. So have the rep scan and should be good to go, at least I have a game plan if I run into some problems.
Thanks
Great thread. Could you please take a look at my issue with LTE being slower than 3G here? http://forum.xda-developers.com/showthread.php?t=2513844
I've tried adding a new APN but the phone keeps deleting it!
Sent from my Nexus 5 using Tapatalk

Google voice and sprint integration with $30 t-mobile plan

Hi there,
I currently have Sprint service. I have a google voice number as well.
I did not integrate my sprint number to Google voice. I simply use my Google voice number as a "spam" number. I give it out to strangers and companies so when I get a call on my cell phone it sites Google voice number and I know it's technically spam.
I understand I can replace my Google voice number with my sprint number AND if I pay $20... I can keep both numbers (so people could still call either number and it would come to me).
My question is... What is the correct way to port over to T-Mobile?
I was reading about people who's Google vice numbers died because of how they tried to port.
Any help would be greatly appreciated.
Thanks,
Rob
Sent from my Nexus 5 using XDA Premium 4 mobile app
Just sign up with tmobile and have them port the number. Your GV number won't be affected.
Sent from my Nexus 5 using Tapatalk
afazel said:
Just sign up with tmobile and have them port the number. Your GV number won't be affected.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Have them port which number?
As the first step do i port my sprint number to google voice and then port my sprint number to tmobile?
I don't think it's as easy as you broke it down (but i could be wrong)
h20wakebum said:
Have them port which number?
As the first step do i port my sprint number to google voice and then port my sprint number to tmobile?
I don't think it's as easy as you broke it down (but i could be wrong)
Click to expand...
Click to collapse
Right now you have two phone numbers. One for Sprint, one for Voice.
Sprint # has to be used with Sprint service.
Voice # goes with you to any device you want to setup with it.
DO NOT port your Sprint # to Voice. Just have T-Mobile port over your Sprint #.
You will then have a T-Mo # and a Voice # and be in the same boat as before, just with T-Mo providing the service.
creator2456 said:
Right now you have two phone numbers. One for Sprint, one for Voice.
Sprint # has to be used with Sprint service.
Voice # goes with you to any device you want to setup with it.
DO NOT port your Sprint # to Voice. Just have T-Mobile port over your Sprint #.
You will then have a T-Mo # and a Voice # and be in the same boat as before, just with T-Mo providing the service.
Click to expand...
Click to collapse
Exactly this. Porting is a simple process. You'll need to provice your Sprint account number and account PIN to T-Mobile. Porting your Sprint number out to T-Mobile will immediately disconnect your Sprint service, so be prepared for that.

[Q] VZW m8 to stright-talk

Hey everyone let me start off by saying if this has been reposed I did a search but could not get a "how-to" on the process
So i recently got a new phone and i have my old HTC one m8, my best friend is stuck in the stone age with a very old smart phone so i said "lets make his day". Before i do though i have some questions he uses straight talk as a carrier and since the VZW htc one m8's are primary CDMA but also have a SIM card and can run off of GSM towers (yes they can only use 3g). Is it possible to run this phone off of straight talks network if so where would i start?
I guess my main questions are:
Do i need to flash a AT&T rom?
even though its a vzw phone do i need to flash new radios?
do i need to alter my CID?
The phone is S-offed and rooted!
My bad if this is a poorly constructed thread, just needed to ask!
It is possible to run through straight-talk (i did a lot of dev work on st earliest androids) you need to have unlocked devices and get the byop SIM card for att. Not sure what size SIM these phones take.
Also... St has no network they just lease tower usage.
Not sure about the Rom though... Never done a Verizon to att switch.
Last edit... Your data cap is far from unlimited and they're not cool with tethering. They claim unlimited but at 2gb I believe they start throttling bad and are known to cut data and service for habitual offenders *I've read but not seen*(iirc)
I've been off st/net10 for a long time so their practices could have changed. I would advise you not to go st but that's just my opinion.
Sent from my HTC6525LVW using XDA Free mobile app
TheGameDNA said:
Hey everyone let me start off by saying if this has been reposed I did a search but could not get a "how-to" on the process
So i recently got a new phone and i have my old HTC one m8, my best friend is stuck in the stone age with a very old smart phone so i said "lets make his day". Before i do though i have some questions he uses straight talk as a carrier and since the VZW htc one m8's are primary CDMA but also have a SIM card and can run off of GSM towers (yes they can only use 3g). Is it possible to run this phone off of straight talks network if so where would i start?
I guess my main questions are:
Do i need to flash a AT&T rom?
even though its a vzw phone do i need to flash new radios?
do i need to alter my CID?
The phone is S-offed and rooted!
My bad if this is a poorly constructed thread, just needed to ask!
Click to expand...
Click to collapse
You can get the straight talk verizon sim kit and pop it in your verizon m8 and your up and running, it will use verizon towers everything the same just you will have a 5mb cap on your data speed but you will get verizon LTE data and with st verizon you will get 3 full gb's of LTE data for $45 a month unl talk & text.
If you try to use at&t you will not get LTE data only hspa which hspa can go from I believe 4mb's to 12 mb's download speed. Your better off getting the st verizon sim kit and run verizon through st.
M9guy said:
You can get the straight talk verizon sim kit and pop it in your verizon m8 and your up and running, it will use verizon towers everything the same just you will have a 5mb cap on your data speed but you will get verizon LTE data and with st verizon you will get 3 full gb's of LTE data for $45 a month unl talk & text.
If you try to use at&t you will not get LTE data only hspa which hspa can go from I believe 4mb's to 12 mb's download speed. Your better off getting the st verizon sim kit and run verizon through st.
Click to expand...
Click to collapse
He wants to run on at&t. He was talking about the boosted att service at his work.
Edit: or maybe I've lost my mind
Sent from my HTC6525LVW using XDA Free mobile app
Thanks
Thanks for everyone who answered, i bought the sim card pack. i put in the verizon sim card i did get signal but no data and couldnt make a call. anyone know why that might be?
jcole20 said:
He wants to run on at&t. He was talking about the boosted att service at his work.
Edit: or maybe I've lost my mind
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
He mentioned that yes but I also mentioned that he would not get at&t LTE data on his verizon m8 that he would most likely only get hspa data speeds using at&t. People have worked hard getting a verizon m8 to get LTE data on tmobile some with success but most say they have to keep toggling air plane mode to keep the tmobile LTE data working, and there are very little far fewer success stories of people even getting that far with at&t LTE data on a verizon m8.
Basically the best thing is either run the straight talk verizon LTE sim card in the verizon m8 or sell off the verizon m8 and get an at&t one or a tmobile one and even then you can convert it to a dev edition and get updates faster directly from htc.
No one has figured out a way to convert a verizon m8 to a dev edition even though the verizon m8 is a world phone with cdma and gsm both, for some reason you cant because of the cdma side.
---------- Post added at 12:56 AM ---------- Previous post was at 12:49 AM ----------
TheGameDNA said:
Thanks for everyone who answered, i bought the sim card pack. i put in the verizon sim card i did get signal but no data and couldnt make a call. anyone know why that might be?
Click to expand...
Click to collapse
I"am running my verizon m8 on straight talk verizon service and mine works great. Does your verizon m8's imei show clean for activation with verizon ? Because if your imei is blacklisted with verizon it wont work or may for a while until their system picks it up and locks out your sim card because of it.
Its really just as simple as popping the st verizon sim in and run with it, unless your not fully activated with straight talk ? If you ported your number in it can take a day or so even and if the port has issues it may not finish until you call straight talk about it.
Any questions just ask as I have experience with straight talk and my m8 works great on it.
The whole 1-7 days on a port is a claim by them they generally stick to. Though 95% of carriers do it in 24-48hrs tops.. twice with net10 I had to finally just get a new number to get service (which included buying another unlimited card). I'm not against st/net10/AmericanMovil I just have had too many experiences like the above trying to work with their customer service.
Sent from my HTC6525LVW using XDA Free mobile app
well the full story is i got a nexus 6 still had my htc one m8 thought i would give it to my friend, i popped the verizon sim card in and tried to register it but on straight talks website it informs me that it is not a compatible device, so before my friend proceeds in adding minutes to this new sim card he wants to make sure it will work.
jcole20 said:
The whole 1-7 days on a port is a claim by them they generally stick to. Though 95% of carriers do it in 24-48hrs tops.. twice with net10 I had to finally just get a new number to get service (which included buying another unlimited card). I'm not against st/net10/AmericanMovil I just have had too many experiences like the above trying to work with their customer service.
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Oh they tried that crap with me and I didnt take no for an answer I got through to a supervisor and I explained either they restore my 30 days of unlimited service or I file a charge back with my credit card company and they changed their tune and credited my account.
They get away with doing that too many times you can also tell them you will file a complaint with the better business bureau, or even talk about turning them in for internet fraud because it is a pure case of fraud when they wont give you the service that you paid for pure and simple.
I have ported numbers to straight talk 4 or 5 times over the years and it usually took mine less than a day to go through. Many times the problem can be the wrong account number as most people think their phone number is their account number when porting to another carrier and 98% of the time its not your account number you always have to call your cell provider and ask for your account number they like it that way because when you ask for your account number they know why your asking for it and they can try to talk you out of switching to another carrier.
---------- Post added at 01:57 AM ---------- Previous post was at 01:46 AM ----------
TheGameDNA said:
well the full story is i got a nexus 6 still had my htc one m8 thought i would give it to my friend, i popped the verizon sim card in and tried to register it but on straight talks website it informs me that it is not a compatible device, so before my friend proceeds in adding minutes to this new sim card he wants to make sure it will work.
Click to expand...
Click to collapse
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
M9guy said:
Oh they tried that crap with me and I didnt take no for an answer I got through to a supervisor and I explained either they restore my 30 days of unlimited service or I file a charge back with my credit card company and they changed their tune and credited my account.
They get away with doing that too many times you can also tell them you will file a complaint with the better business bureau, or even talk about turning them in for internet fraud because it is a pure case of fraud when they wont give you the service that you paid for pure and simple.
I have ported numbers to straight talk 4 or 5 times over the years and it usually took mine less than a day to go through. Many times the problem can be the wrong account number as most people think their phone number is their account number when porting to another carrier and 98% of the time its not your account number you always have to call your cell provider and ask for your account number they like it that way because when you ask for your account number they know why your asking for it and they can try to talk you out of switching to another carrier.
---------- Post added at 01:57 AM ---------- Previous post was at 01:46 AM ----------
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
Click to expand...
Click to collapse
Yeah... I spent 9 days and probably 30 phone calls talking to everyone I could get to including supervisors before I finally gave up out of frustration and just bought a new card (2 different occasions 9 days total). What I've found is their biggest issue is with Sprint numbers. At&t and tmobile seem to port easier. I've never worked with Verizon through st/net10.
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Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.[/QUOTE]
I did and my IMEI is clean and not blacklsited, when i go to straight talks website it says "Unfortunately, your phone is not eligible for the Bring Your Own Phone program. The good news is that Straight Talk has a large selection of phones from leading manufacturers. Find a phone in-store or online that best fits your needs." the steps i went though is. 1: clicked check your phones compatibility 2: picked the red other carrier option 3: when a pop up says " is your phone a unlocked GSM phone" i picked no, and thus got this message.
Thanks everyone for helping me out again =D
jcole20 said:
Yeah... I spent 9 days and probably 30 phone calls talking to everyone I could get to including supervisors before I finally gave up out of frustration and just bought a new card (2 different occasions 9 days total). What I've found is their biggest issue is with Sprint numbers. At&t and tmobile seem to port easier. I've never worked with Verizon through st/net10.
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You can also activate your sim in another verizon phone then put it in the m8 or just use another clean verizon imei to order the service with. Actually straight talk is easy to port to, now porting out of them now that is a real pain and takes longer. Straight talk is not a lot of fun to deal with but if you get it set up your free and clear and shouldnt have any further issues.
---------- Post added at 04:11 AM ---------- Previous post was at 04:06 AM ----------
TheGameDNA said:
Did you put the imei number in on the straight talk web site ? Because their web site will tell you if its ready for activation or if its elgible for activation. You can also check your imei on one of the free imei checker web sites and it will show the status of your imei number as far as being ready for activation.
Click to expand...
Click to collapse
I did and my IMEI is clean and not blacklsited, when i go to straight talks website it says "Unfortunately, your phone is not eligible for the Bring Your Own Phone program. The good news is that Straight Talk has a large selection of phones from leading manufacturers. Find a phone in-store or online that best fits your needs." the steps i went though is. 1: clicked check your phones compatibility 2: picked the red other carrier option 3: when a pop up says " is your phone a unlocked GSM phone" i picked no, and thus got this message.
Thanks everyone for helping me out again =D[/QUOTE]
Do you have a friend that has a verizon phone that takes a nano sim ? If so just use their imei number to order the sim kit from straight talk it wont matter because that is just a verification to make sure your phone will work but I assure you the verizon m8 will work with the straight talk verizon sim cards.
Another thing you could do is just buy the st verizon sim card kit off ebay or amazon then just open the account on the st web site and activate your sim card number adding it to your new st account.
I appreciate the response but I wasnt the one having issues I was simply explaining my experience and putting the SIM in a different device won't help port a number. St May have gotten better but ime over two years of their android service it's best to just change your number. Outside of porting I've never had issues with them.
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