[Q] Nexus 5 Microphone Not Working - Nexus 5 Q&A, Help & Troubleshooting

My Nexus 5 microphone does not seem to be working while in calls. What is strange is it seems to work jsut fine when used in Skype, suggesting that this is a software issue. Also strange is that when I turn the microphone mute on/off during a call, I can hear that when the microphone is muted there is less fuzzy white noise. Has anyone encountered this issue? Is this a defective device? I've flashed this device with alternative ROMs, and now I've reflashed it with the factory stock ROM. But nothing changes the behavior that I've described.

I discovered another thread on this that seems related to what I am experiencing: http://forum.xda-developers.com/showthread.php?t=2538979

Have you done anything to the device other than ROM flashing (flashed kernel, MODs, etc)?

RevelationOmega said:
Have you done anything to the device other than ROM flashing (flashed kernel, MODs, etc)?
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I think the answer to that question is no. I mean, I had also installed various apps and the like.

fraxture said:
My Nexus 5 microphone does not seem to be working while in calls. What is strange is it seems to work jsut fine when used in Skype, suggesting that this is a software issue. Also strange is that when I turn the microphone mute on/off during a call, I can hear that when the microphone is muted there is less fuzzy white noise. Has anyone encountered this issue? Is this a defective device? I've flashed this device with alternative ROMs, and now I've reflashed it with the factory stock ROM. But nothing changes the behavior that I've described.
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fraxture said:
I think the answer to that question is no. I mean, I had also installed various apps and the like.
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Yep, you have the problem many people have encountered with their Nexus 5. I occasionally have this issue. It isn't as bad as when I first got the phone, but the microphone does occasionally go wonky during a call (i.e. callers on the other line say I sound really far away from the phone). The first 2-3 weeks I had the phone people would say all they heard was static while using the microphone (not speakerphone). It works better now, but the static/distant sound persists at times.
The consensus suggests it seems to be a software related issue that Google has not addressed yet.

Related

No sound, dialer lag?

So I don't know what's just happened - I don't remember changing anything but as of yesterday, I can't hear anything in my calls, and they can't hear me. edit: There's no sound at all through the headset or speakerphone either.
Also the dialer has massive lag between number inputs.
What is causing it?? The phone is now no longer usable as a phone
I was running InsertCoin 3.3.8 and tried wiping, reflashing, restoring back to 3.3.7, and even tried going to MIUI! Still no luck.
Slight update on the issue:
I noticed that if I put the phone on silent, then the lag in dialer disappears. It's as if the phone is lagging because it can't find an audio output source.

In-call volume reset after every call

Hello buddies, I own a 64gb One bought directly from OnePlus.
But I'm facing a serious issue. When I speak on a call I have the call volume set to max. But many times when receiving calls the call volume has been reset two clicks down. It's like it can't "save" the setting for the in-call volume.
Any thoughts?
I'm on 33R, and already did a hard reset but the problem insist.
When i was in 33r, i faced this too. Switched to cm nightly and Mahdi. once i reinstalled 33r and the issue was gone. So i think a simple reflash could do it, not reset. Or wait for the 38 update. This could overwrite the culprit too...
My volume stayed at max then, so it is not a "feature" i think.
Thanks for the answer kondroid.
My device is completely stock and even though after a hard reset the issue is there.
I don't have the time to install everything from scratch so I'll wait for the 38R OTA update.
But if the problem insist after the update how can I reflash the device to a completely factory stock 38R or 33R?
Sent from my A0001 using Tapatalk
bill_viper said:
Hello buddies, I own a 64gb One bought directly from OnePlus.
But I'm facing a serious issue. When I speak on a call I have the call volume set to max. But many times when receiving calls the call volume has been reset two clicks down. It's like it can't "save" the setting for the in-call volume.
Any thoughts?
I'm on 33R, and already did a hard reset but the problem insist.
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Does this happen only when you use earphones or all the time?
CravingMender9 said:
Does this happen only when you use earphones or all the time?
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I'm not using earphones at all.
bill_viper said:
I'm not using earphones at all.
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Hmm, weird. Only time I get this is when using earphones.
There is a setting:
Settings-> Sound -> Volumes.
Uncheck safe headset volume.
But that is for headsets. You already said you dont use it.
Cant think of anything else. Meanwhile, try Volume+ and see if it helps. I've not use it, but just read about it.
I'm experiencing the same issue, have yet to find a solution other then manually cranking the in-call volume up to max every time. Not a biggy for me though.
CravingMender9 said:
Hmm, weird. Only time I get this is when using earphones.
There is a setting:
Settings-> Sound -> Volumes.
Uncheck safe headset volume.
But that is for headsets. You already said you dont use it.
Cant think of anything else. Meanwhile, try Volume+ and see if it helps. I've not use it, but just read about it.
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Yup, I have unchecked it but it's for the headset that I'm not using.
Unfortunately Volume+ doesn't help, it's CM11 issue.
S M G said:
I'm experiencing the same issue, have yet to find a solution other then manually cranking the in-call volume up to max every time. Not a biggy for me though.
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I'm talking numerous times a day on the phone because of my work, and it's pretty annoying 50 times a day to crank up the volume.
bill_viper said:
Yup, I have unchecked it but it's for the headset that I'm not using.
Unfortunately Volume+ doesn't help, it's CM11 issue.
I'm talking numerous times a day on the phone because of my work, and it's pretty annoying 50 times a day to crank up the volume.
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Mine is with every 2nd/3rd call or so, not EVERY single call, but i do agree with you, its pretty annoying, but since i haven't found a solution yet, and haven't heard of anyone else complaining about it (except now for you) i figured id just live with it. If its solvable then by all means i would like to have it solved.
Same issue here, still no solution. Posting a Q&A post here, to gain more attention. http://forum.xda-developers.com/oneplus-one/help/call-volume-automatically-reset-to-low-t3273699
Did anyone find a solution or got this solved?? I have the same problem as bill_viper
I am on CM11 44s, I set the volume to 2 notches and it resets back to full when on another call. The setting is not getting saved or something.
This problem has cropped up a couple of days back, previously it was working fine.
Anyone having any idea?
what is you use the volume rocker and only "priority notifications" are shown and reboot the device.

My new z3 d6603 sounds like a tornado to people receiving my call.

So basically to everyone who receives my call it sounds like rushing wind. I've tested multiple different things and it sounds the same. I even went into the phone configuration menu and ran a test recording on the primary mic and still the same tornado. For a short while, turning off the WiFi fixed the issue, but now it is on going thing. I have read around other Z forums and have read that recent android updates have caused over sensitive mic and audio issues.
Does anyone else have this issue?
Is this software or faulty hardware issue?
Does anyone have any fixes for this?
Is there some sort of setting I missed? (I have turned mic sensitivity down in settings but no change.
chillaxnphilx said:
So basically to everyone who receives my call it sounds like rushing wind. I've tested multiple different things and it sounds the same. I even went into the phone configuration menu and ran a test recording on the primary mic and still the same tornado. For a short while, turning off the WiFi fixed the issue, but now it is on going thing. I have read around other Z forums and have read that recent android updates have caused over sensitive mic and audio issues.
Does anyone else have this issue?
Is this software or faulty hardware issue?
Does anyone have any fixes for this?
Is there some sort of setting I missed? (I have turned mic sensitivity down in settings but no change.
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Disable noise cancelling option for call and see if that helps, I have not encountered this.
abhinav.tella said:
Disable noise cancelling option for call and see if that helps, I have not encountered this.
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I appreciate the suggestion, but I already tried that and it didn't work. Thanks though.
chillaxnphilx said:
I appreciate the suggestion, but I already tried that and it didn't work. Thanks though.
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Get a new one, because, I just got a replacement (due to light bleed), and even my old one never had any audio problems.

Whatsapp Voice Calls Too Loud!!!

Hey All,
I have a problem with Whatsapp voice calls, the volume of the conversation on the earpiece is too loud even on the lowest setting, I have to put the phone away from my ear in order to hear.
This is only on Whatsapp Calls. In regular phone calls and Viber calls it is normal and I can lower the earpiece volume normally.
Anything I can do to fix this? I tried uninstalling and reinstalling a different version of Whatsapp but it didn't fix the problem.
Any app that can lower the volume even more?
Thank you kindly in advance.
I think it's not a Whatsapp problem. I just noticed that Viber calls are also loud!! It seems that's a problem affecting data calls only.
If i restart my phone the problem goes away for a few minutes and then comes back.
Very frustrating...
mine does the same. I don't use viber, but whatsapp sure is loud. I actually noticed call volume doesn't affect whatsapp call actual volume. As you say it's too loud at the minimum, but it's exactly the same even at the max. It's like it's stuck at max volume, and lowering call volume in the phone doesn't actually affect real whatsapp call volume. is this your case too?
The volume in Whatsapp might be based on 'Media' volume setting instead of call volume setting -- of course, this would be a bug as well. Try reducing the Media volume level before or during a call and see if that helps. Settings -> Sounds and vibration -> Volume -> Media. Hope it resolves your issue.
android_8 said:
The volume in Whatsapp might be based on 'Media' volume setting instead of call volume setting -- of course, this would be a bug as well. Try reducing the Media volume level before or during a call and see if that helps. Settings -> Sounds and vibration -> Volume -> Media. Hope it resolves your issue.
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That was my first thought too, unfortunately none of the volumes have effect on the whatsapp call volume..
Yes it's exactly the same thing. I also tried lowering all the volumes like media and call and ringtones... i even performed a restore to factory settings to no avail. Very annoying!
you can change that in settings
angelo27093 said:
you can change that in settings
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Change what in settings?
We mentioned that we tried lowering all the volumes from the settings. Is there any other setting to change?
Furthermore i noticed that sometimes if i make the Whatsapp call, there is no problem. But if i receive the call and answer it, the volume will be stuck on loud.
Please someone help.
Thank you.
I'm having this problem too. Extremely frustrating and I'm considering returning the handset and getting something non-Samsung because of it.
---------- Post added at 12:38 AM ---------- Previous post was at 12:27 AM ----------
Tom_qwerty said:
I'm having this problem too. Extremely frustrating and I'm considering returning the handset and getting something non-Samsung because of it.
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PS I have contacted WhatsApp customer support and they don't seem to be able to help - it appears to be a Samsung bug.
What can we do? Wait for a software update from Samsung?
no hints?
Well it seems that the recent Samsung Firmware update released this week around 300MB solved the issue, fingers crossed.
I'll keep testing though... and will report back.
Same issue here but with S4 and this thing started with lolipop update and persists.
Have you tried resetting it to factory settings after the update?
Tried two different roms and it was a clean install every time, I'm not using ota. This is a problem with lolipop TW roms on S4 and seems lke S7. Maybe android 6 fixing this bug? I can't try cause there are no 6 for s4.
I have a LG v30 and same problem .. cannot change call volume no matter what
same issue on my kenzo using custom rom
Heins said:
same issue on my kenzo using custom rom
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Hello, It was a firmware issue which was fixed in Stock ROM's, it won't be fixed in custom ROM's. You need to buy a pair of headphones with inline volume control.

Media Volume Mutes on Playback with Headset

Hi,
I've got a strange problem which no amount of searching and experimentation has fixed...
Whenever I start playing audio the media volume reduces to zero / mute by itself. I can then turn it back up and all is well, until the end of that song / video at which point the problem repeats. This occurs in all my media playing apps.
This only happens when using my wired headphones that have a builtin microphone. I don't get the issue on speakers, with a non-microphone headphone / external speaker, or with a bluetooth device.
I've tried the headphones on another phone (not OPO) running the same version of cm13 nightly, and the problem doesn't occur.
So I'm fairly sure that its a software bug/setting issue, but I don't know what.
I've tried making sure all other possible audio players are not started at boot and force stopped to make sure its not some weird app/clash.
Would appreciate any suggestions!
Thanks...
+1 for that issue I thought it as due to faulty buttons .......
therohanchawla said:
+1 for that issue I thought it as due to faulty buttons .......
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Glad to hear its not just me! It even does it in safe mode.
I guess the only thing to try is a different ROM...
The best thread I've found that describes this problem is:
https://www.reddit.com/r/oneplus/comments/3jkilb/oneplus_one_volume_automatically_decreases_to/
Sultanxda's comments describe whats happening nicely.
So in a last and final attempt to fix this I tried some different ROMs. I tried the latest cm13 stable, sultanxda's latest and even went back to good old kitkat! But all had the same problem....
It would seem this is a hardware issue that is only getting worse. I've had instances now where the volume will mute whilst playing a song). Sometimes it mutes and then turns on Do Not Disturb!
Oh well.... time for some bluetooth headphones.

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