Database Info

[Q] Your device does not support software upgrading via Kies

Service-centre installed firmware I9003DDKp1 (india) - no root/deodex/nothing - absolute stock, absolutely no custom stuff
did the *#272*IMEI thing - CSC shown is INU (im from india)
when i connect the phone to Kies, it shows "your device does not support software upgrading via Kies" as per attached file
any ideas or thoughts to resolve would be appreciated

to which version u wany to upgrade???

vishal24387 said:
to which version u wany to upgrade???
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i9003DDKP4
pls advise regarding non-Odin solutions

its not ddkp4. Its actually ddkp2. U can upgrade it via odin. Kies update software is most stupid software.

spm123123 said:
"your device does not support software upgrading via Kies"
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I got the same message some days before the update was avaible in my country. You'll probably be able to upgrade your phone soon, just wait.

loSconosciuto said:
I got the same message some days before the update was avaible in my country. You'll probably be able to upgrade your phone soon, just wait.
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that cant be it ... the update has already been released and others have already updated

If you know how to flash...just flash DDKP2 using odin twice

I got the same problem. After waiting for months, I reflashed it with odin. So no other way except odin or samsung service center for us.

update through odin ... sammykies the most ever stupid flash program
odin is very easy

[Q] How to downgrade to official GS2 firmware so I can upgrade using Kies?

Hi,
I flashed my phone to the latest ICS firmware at the time, which was lp6 i think. I want to downgrade it to another official one, like the unbranded UK version so when it is released in UK I can upgrade it using kies.
I tried many firmwares but only 1 was had the ability to be upgraded via kies according to the firmware listo on sammobile.com, I tried it but Kies states Your Device Does Not Support Updating Via Kies.
So just to test, I downloaded the latest o2 ICS firmware, I still get the same message.
Anyone know what I can do so kies recognises it?
All help will be appreciated, and thanks.

maybe trying to download last original gingerbread rom with 4 files and try to update from kies

hamadazh said:
maybe trying to download last original gingerbread rom with 4 files and try to update from kies
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Do you know which one it is? I can't seem to figure out which one it is.

if you know odin you can use a rom to flash back to gingerbread like 2.3.5 official frimware : )

[Q] how to turn back to KIES

I am here from Sweden and I couldn't wait for Kies to upgrade my phone to Jelly bean with Kies, so I upgraded my phone to Jelly bean with Odin OTA which is released for Poland and its working perfectly, but now the problem is that if i connect my phone to KIES on my laptop so it gives me a message that "Your device does not support software upgrading via Kies". So please let me know if there is any solution so that I can still connect my phone with KIES software. thanks

Moved to General Q&A.

I had the same problem! Here in Brazil the update didn't come either, so I updated by Odin. I believe the only way to use kies again is going back to the original firmware(you can get it in sammobile if you need, by the way). I'm not entirely sure it's the only solution, though.

Can't update

I've acquired a note 10.1 (GT-N8010) on 4.1.2 and when I try to do software update is says "your device has been modified"
I'm guessing that it's been rooted but it's not rooted now. Can i get this to update at all?
TIA
David

David1973 said:
I've acquired a note 10.1 (GT-N8010) on 4.1.2 and when I try to do software update is says "your device has been modified"
I'm guessing that it's been rooted but it's not rooted now. Can i get this to update at all?
TIA
David
Click to expand...
Click to collapse
If you are trying to do the update via OTA, this might be your problem. Hook it up to your pc and use Kies and it should update it up to lollipop 5.1.1 for you. If this doesn't work, you might do a search on here on how to download the firmware and use an app called Odin to manually update it.

SM-915FY (5.0.1) Can't Update

Hey XDA Forum,
I've got a big problem with my Samsung Galaxy Note EDGE (915FY) running on 5.0.1. I can't update to a newer version.
I tried it via the system updates but it failed, it recomendet to use Kies so i did that but it also failed and rebooted into 5.0.1 again.
I also tried updating the firmware via Odin but guess what it failed, I got somekind of file size error.
Is there anyone out there who can help me ?
If you need more information about that just let me know !
Thank you so much !