OTA Update Failing on Rooted xt926 - RAZR HD Q&A, Help & Troubleshooting

Hi everyone, new guy here.
I'm rooted and currently running 9.18.79 with Verizon. I'm trying to install the 9.18.94 OTA update, but it fails everytime. After I select "Install Now" it reboots and starts to install, but then I get the Android robot on its back with the red triangle. The phone then reboots again and I get a message that says the software update failed. What's the secret to updating when rooted (while also making sure to still have root access afterward)?
Thanks...

filmfanatic09 said:
Hi everyone, new guy here.
I'm rooted and currently running 9.18.79 with Verizon. I'm trying to install the 9.18.94 OTA update, but it fails everytime. After I select "Install Now" it reboots and starts to install, but then I get the Android robot on its back with the red triangle. The phone then reboots again and I get a message that says the software update failed. What's the secret to updating when rooted (while also making sure to still have root access afterward)?
Thanks...
Click to expand...
Click to collapse
You cannot be rooted or you must hide root w/ voodoo or super su. Also you must use stock recovery.

the update will not actually fail if you are rooted, although it may report failing.
if it actually fails, you can obviously see it doesnt go through the process, then there is some other factor causing it to fail.
some things that would cause it to fail all together are: non stock recovery, freezing any bloat, removing any bloat, pretty much any modifications to the stock software other than rooting will cause it to fail.
once you have any system deficiencies fixed, use voodoo from the market to protect root and temp unroot before taking the update.
if you cant figure out what you did to the system to fix it, you may want to re-flash using the proper utility for your current system, re-root, protect and temp unroot through voodoo, then try the update again.

Thanks for the replies.
The primary reason I rooted in the first place was to remove a ton of unwanted bloatware, so at this point it's not even close to resembling the stock software. What are my options? Do I really have to re-install everything I deleted, or is it possible to flash the whole system back to stock?

filmfanatic09 said:
Thanks for the replies.
The primary reason I rooted in the first place was to remove a ton of unwanted bloatware, so at this point it's not even close to resembling the stock software. What are my options? Do I really have to re-install everything I deleted, or is it possible to flash the whole system back to stock?
Click to expand...
Click to collapse
you can flash the hole system using this http://forum.xda-developers.com/showthread.php?t=2474393 get the 1.33 version to match what you are on or the 1.34 to go right to the version you are trying to upgrade to. either is fine.

Related

[Q] Droid X2 Verizon, can't upgrade, help

How can I bring my Droid X2 from Verizon back to how it was when I got it from the store??
I rooted my phone using MotorolaOneClickRoot.exe "pete's motorolla tools"
I removed bookmarks and I removed two or three verizon stock apk like Blockbuster and Slacker. Also allowed super user permission for apps like barnicle wifi tether and a screenshot program. I have done nothing else.
I recently got the request to upgrade to 1.3.380.MB870.Verizon.en.US but I can not upgrade.
Attempt #1
I factory reset the hard way. Hold power plus volume down... The phone boots back up and I still have Superuser icon showing but everything else is different. I realized at that time I would have to unroot but I could not remember which program I used to root my phone.
Attempt #2
I ended up installing gingerbreak and used the unroot uption on that program to unroot my phone. It said successful. I tried to install the update and it failed. I factory reset the phone and it failed. IDK why but I attempted to root the phone again using gingerbreak after that... but gingerbreak would not root my phone again, it just sat there doing nothing for an hour and 30 minutes.
Attempt #2
I searched more and found the program I originally used. I loaded it up and clicked the unroot option. It unrooted my phone sucessfully. I attempted to upgrade and it failed again!
Attempt #3
I ran the temporary root that came with MotorolaOneClickRoot.exe . Thinking maybe gingerbreak messed up some files and I needed to restore them for the unroot to work properly. The temporary root was not what I had used the first time so I'm thinking maybe I should have done the permanant root... I then unrooted the phone again. After that, I factory reset again and attempted to upgrade the phone. Still fails.
I havn't removed or modified any sytem folders. I simply deleted bookmarks and Blockbuster and other useless stock apps. I've unrooted and factory reset but blockbuster and the stock applications never come back...
I can't upgrade my phone and I need some help. I can't remember what came with the phone by default so IDK how to manually set it back. Please, how can I resolve this? How can I bring my phone back to how it was when I got it from the store??
I want that ugrade.
Notherwise fully aware if we have a forum for your device but if we do....head in over to that place and look fir the "stock ROM" for your device.
First thing is first....you need ti remove root...not familiar with device so don't know is stock Rom will restore root.
Another option is to go to the first thread on this forum and ask Samuel.....he might be able to help.
Cheers and good luck mate
I don't want to restore the root. Honestly I never really used the super user features for anything other than screenshots.
I have no roms or anything. This is just 2.3.3 with the root enabled. I did lurk around and find a link to VRZ_MB870_DTN-14.8.sbf but I'm not sure if that is what I need to do? Will an SBF restore my phone and applications so I can upgrade again?
Update to my previous post. I searched around like I should have in the first place.
I used RSDLite 5.3 to flash my phone to VRZ_MB870_DTN-14.8.sbf. Which was android 2.2.2
I was then able to update the phone to version 2.3.3 and then finally 2.3.4 official OSA over wifi.

[Q] OTA update Fails to update 2.3.6 firmware

A few months ago, I loaded 2.3.6 firmware on phone. It is stock gingerbread with root from oden file all_in_one_odin_ep4d. Last week I received an OTA update. The update fails to load and leaves me at the screen with the white triangle with yellow exclamation point. I pulled the battery and rebooted. Today, the update came back. Still no go. I think the update is incompatible with the software on the phone.
Can someone tell me:
1. What is in the update? Is it going to remove root and allow Verizon to see that I 3rd party tether? Are they suddenly going to slap a tether package on my bill? Is it even worth installing?
2. If it’s not worth installing, can I tell my phone that I don’t want it by making it think that the update is already installed?
3. If the update is worth installing, should I wait for an oden install that contains the update or do I do something to the phone to allow it to receive the OTA update? If I do opt for the OTA what must I do to allow it to load?
Being somewhat novice when it comes to loading software on phones, is there a good FAQ out there that lists all the different loads, with what they contain and explanations of those components. Right now, voodoo, Peanut butter and jelly… buzzwords.
beavermjr said:
A few months ago, I loaded 2.3.6 firmware on phone. It is stock gingerbread with root from oden file all_in_one_odin_ep4d. Last week I received an OTA update. The update fails to load and leaves me at the screen with the white triangle with yellow exclamation point. I pulled the battery and rebooted. Today, the update came back. Still no go. I think the update is incompatible with the software on the phone.
Can someone tell me:
1. What is in the update? Is it going to remove root and allow Verizon to see that I 3rd party tether? Are they suddenly going to slap a tether package on my bill? Is it even worth installing?
2. If it’s not worth installing, can I tell my phone that I don’t want it by making it think that the update is already installed?
3. If the update is worth installing, should I wait for an oden install that contains the update or do I do something to the phone to allow it to receive the OTA update? If I do opt for the OTA what must I do to allow it to load?
Being somewhat novice when it comes to loading software on phones, is there a good FAQ out there that lists all the different loads, with what they contain and explanations of those components. Right now, voodoo, Peanut butter and jelly… buzzwords.
Click to expand...
Click to collapse
All in one package that you installed came with custom kernel. You need to flash a FP1 debloated/bloated/rooted rom and the FP1 kernel. Since you have the custom rom+kernel you can not use OTA update. Some people (like me) prefer to do it clean by go back to stock EP4d rom, then do the full update to FP1, then flash what ever custom rom out there, like Eclipse or debloated etc...More on how to do it here:
http://forum.xda-developers.com/showthread.php?t=1560117
Sooner or later you should be on the latest version any way specially for support from XDA.
Thanks for setting me straight. Let’s see if I understand your info.
1. I have a custom ROM and need to use the stock one to be able to get the update to install.
2. Once I install the stock ROM and get the update, I could reinstall the same custom ROM I have now.
3. Returning my phone to stock will remove root access so I can get the update
How do I get back to stock everything, update the phone and then add only root access. I don’t know enough about stock ROMs to know why I’d want or need one.
beavermjr said:
Thanks for setting me straight. Let’s see if I understand your info.
1. I have a custom ROM and need to use the stock one to be able to get the update to install.
2. Once I install the stock ROM and get the update, I could reinstall the same custom ROM I have now.
3. Returning my phone to stock will remove root access so I can get the update
How do I get back to stock everything, update the phone and then add only root access. I don’t know enough about stock ROMs to know why I’d want or need one.
Click to expand...
Click to collapse
1. Yes, you need EP4D stock rom to get OTA update.
2. Yes, once you on stock FP1, you can use flash eclipse 2.0 (which build from FP1 rom). Once done you will have FP1 eclipse with FP1 stock kernel.
3. If you have pure stock EP4D and rooted, you can take the OTA, but yours is not.
You have 2 Options to upgrade:
1. Flash back to pure stock EP4D, OTA upgrade to FP1 then flash pre-rooted FP1 eclipse 2.0 rom. Then flash cwm.
2. Flash FP1 pre-rooted eclipse 2.0 rom, flash cwm, flash FP1 kernel, flash FP1 radio.
Hope this help, don't hesitate to ask if you have more questions.
Ok. That makes sense, sort of…
I’m going to give #1 a try since I found the stock EP4D load on the page you recommended. I will then be able to get the OTA update and have a stock phone with FP1.
I will then follow #5 on that page to root my pure stock FP1 and make CWM stick after reboot. Do you know if there is a free program that will let me change the file permissions of “install-recovery.sh” like root explorer?
beavermjr said:
Ok. That makes sense, sort of…
I’m going to give #1 a try since I found the stock EP4D load on the page you recommended. I will then be able to get the OTA update and have a stock phone with FP1.
I will then follow #5 on that page to root my pure stock FP1 and make CWM stick after reboot. Do you know if there is a free program that will let me change the file permissions of “install-recovery.sh” like root explorer?
Click to expand...
Click to collapse
root browser lite or ES file explorer. Both you can get from the Market (google play).
Thanks for the help. I got the phone updated successfully. I ended up having to load eclipse ROM on the phone after the OTA update as the other method with superuser update and superuser fixer failed to deliver root access.
couple of questions:
1. I can no longer set multi-screen wallpaper. How do I restore this functionality?
2. I can't answer my phone using the puzzle pieces. what am I missing?
Mike
PS thanks again for all the help. Sometimes I just need a push in the right direction.
Now that i've had a chance to play with the phone... The market keeps crashing. Anyone know what to do?
Sent from my SCH-I510 using XDA
FIX: settings/applications/market/clear data Reboot

Tab 2 10.1 GT-P5113 WIFI OTA Rooted.....

So it look like the JB OTA update is here for the USA. Mine is rooted, and has already download the update, but I haven't applied it yet, as I'm rooted and I don't know if I have to do something special first.....
Any one have any info on this?
Same Boat !!
Me too in same boat with P3113.See the post below yours :crying: Hope experts replies soon.
I went ahead and installed it on my daughters tab. CWM protected itself, and root. I'm still poking around, but thus far no issues beyond it says "update failed" but clearly didn't.
I'm wondering if I should remove CWM and unroot it first...
Run a nandroid real quick, back it up to your computer, and let 'er rip. Like I said, it's working perfectly for me. Then again my daughter is 7, so losing all her data isn't really a problem.
Updated with Root ?
sheepdog elite said:
Run a nandroid real quick, back it up to your computer, and let 'er rip. Like I said, it's working perfectly for me. Then again my daughter is 7, so losing all her data isn't really a problem.
Click to expand...
Click to collapse
So if i understand correctly , you allowed the OTA with root and it wiped data ? I am suprised it installed with Custom recovery !!!
I have over 200 user apps. Will i retain those Apps (dont mind data being wiped)
No, it didn't wipe data. I wasn't worried about it "if" it did, because it's my daughters, and I have TIBU for all her games from like last week.
Just to be perfectly clear. NOTHING went wrong. It installed the new O.S., booted fine, said the update failed, but the update didn't fail. Probably because CWM preserved root, and bootloader, so verification failed.
I ran it..... It updated thru CWM... Once done said update failed, but I had a new agreement to agree too. Sys info says its running 4.1.1.
If I have and issue, ill update here.
Failed for P3113
Based on your experience thought I would try too... Unfortunately failed miserably... I have Cwm 6.0.2.3 and attached is the crash log... Maybe some experts can give their views..
I guess I'll post my successful config just for the sake of comparison.
I'm currently running CWM 6.0.1.1. The tab was rooted with a file called gtab2_jellybean_rooter (think I got it from XDA, but i'm not positive) and had no other modifications/roms/etc.
If you're running any sort of ROM you're definitely boned, gotta wait for a ROM update. Beyond that, I'm not really sure what to say
To do the proper update, you should un-root and then re-root once done. That way you get the full support with your update if needed.
I am rooted, running CWM 6.0.2.3. I accepted the update and hit the install thinking that it would fail just as it does on a rooted SIII. The notification said the install had failed, but as others here have indicated, it appears as though the install was successful. I retained root and all seems to be normal; with one exception: It appears that the Tab no longer "sleeps" but shuts down completely. Regardless of whether I turn it off with the power button (short press) or if the screen simply goes to sleep, I have to long press the power button and it goes through a full boot.
Is anyone else experiencing this? Is there a setting I am missing? I am not a noob at rooting, etc. as I have been doing it since my OG Droid on Verizon, but it surprised me when the update seemed to install (even Google Now is working), and I am stumped about this "shut down" that seems to happen.
I experienced the same thing. I was rooted and had installed CM10, went back to original backup, using latest CWM. I hit system update and it downloaded the update, asked me to continue. CWM asked me if I wanted to install unsigned zip, I accepted, and it went through. At first boot it said update failed, but like everyone else, it went through. I have had no issues at all. My tab goes to sleep correctly.
Have peace in mind.
I finished updating (unfortunately, the battery was 9%, so I had to wait for an hour to charge before doing anything) and I got "failed" error like everybody got, but the system shows 4.1.1 and the performance is improved, and I applied root again.

[Q] Rooted, unlocked,VRBMB1 to VRBMF1

I am on stock 4.1.2, VRBMB1. I am rooted, unlocked and with TWRP recovery. I have used Titanium to freeze SDM 1.0.
I am considering going to VRBMF1. I don't know how to safely get there. I also don't know what improvements might come with the OTA to MF1. Should I just hang out with VRBMB1 until the rumored update to 4.3 arrives? I would like to be in the position to return to what I have now (just in case), or be able to move to 4.3 if, and when, it come out. How do I proceed? Thanks
I have the same question... subscribed!
Is there a rooted/unlocked update file, or do I just run the VZ update and use Voodoo rootkeeper to restore root (or Casual unlock again, if needed)? Or dirty-flash one of the rooted/unlocked stock ROMs (and then the firmwares)?
So many ways to get there, just looking for the safest... I figure the VZ update might be best.
So, I finally bit the bullet. I backed up all kinds of things before running, but it seems I didn't need to. I unfroze SDM, and then checked for updates. It downloaded and then rebooted to install. Since CWM was installed, it tried to perform the update, gave a few errors, but I let it go anyway. After the main install was done, CWM asked me if I want to let the updater install a new (stock) recovery - I said no. Then it said that I may have lost root, so do I want CWM to fix it - I said yes. Then I cleared the cache (just in case) and rebooted. The phone booted up, said it completed the upgrade, and then dropped me back into the rooted OS. Pretty cool.
SDM did complain to say that the updated "didn't happen" but the phone shows the new MF1 version, and a few new apps as well. So, obviously, the update happened... and I didn't lose root or recovery. Damn nice...
I wonder if TWRP does the same things (disable the stock recovery and restoring root)...?
EDIT: Reading the TWRP page says that they don't support nor recommend applying a stock ROM update.
Secondly, I found that while my phone was working fine, when I tried to get into recovery, it popped up the unauthorized software error. Meh. I used the Casual rooting tool to reroot, apply the insecure aboot, and then reapply CWM... and I'm back to normal now. Not a big deal, but still more steps than I thought I needed above!

Was stock, rooted on 8.0, restarted phone, now unrooted on 10...WTH?

Need some answers/help...
I was stock, rooted on 8.0....saw a pop-up box yesterday about OTA, didn't think much about since I thought being rooted wouldn't allow the OTA. Have seen the occasional pop-up over maybe the last couple weeks, but I don't normally restart my phone unless it starts to lag or freeze up/run slow. A restart usually fixed that. Was perfectly happy staying on 8.0. I did a shutdown on my phone this evening, and when I restarted it, bam, I'm unrooted on 10 now, specifically, QP1A.190711.020
The phone was bought from Google, unlocked in Oct 2017. I immediately unlocked bootloader and rooted at that time and have been running stock 8.0 since. TWRP and Magisk were used following instructions from the thread here on the forum.
No data was lost after the restart today and 10 seems to be running ok. I did download some data and pictures through my USB-c onto a flashdrive and it did seem to drain my battery FAST while doing it.
What I'd like to know now is how to get root back. I wouldn't mind staying on 10, but if I re-root, will another OTA break my root again? I haven't tried to do a shutdown and a restart again to see what would happen because I'm afraid my phone will brick.
I'm kind of a noob at this, and I don't always understand when you all get technical, but I can follow step-by-step instructions.
First off, how did an OTA actually get through, update and unroot my phone?
And second, can someone point me to step-by-step instructions to re-root my phone on 10, and how do I keep it from happening again?
Thanks for looking and I'd be very appreciative if someone could help me out.
Thank you.
Jim
same here
Same here.
I've got a retail (NON-Verizon) rooted, stock OG Pixel with 8.1 and I've been ignoring the nag to update to 10.
My wife has a retail (NON-Verizon) Pixel 2 that was also stock, rooted 8.1 except she just took the update and asked me about it later.
Both were done with TWRP and Magisk, albeit differing versions.
She's now unrooted at QP1A.191005.007.A1
TWRP v3.2.1-0-walleye is installed.
EDIT: TWRP seems to have been nuked by the OTA upgrade.
I just tried to reboot into TWRP recovery and it's gone.
Magisk Manager app version 5.4.0 (57) + "Latest Magisk Version: v16.0" (I'm pretty sure I rooted via v14.5(1456) though) are present.
"Update Magisk Manager" is nagging about updating /installing MagiskManager-v5.8.2
Root Checker Basic v6.4.6 is also installed.
I'm scared to death to update Magisk or attempt root without some guidance from you fine folks here.
Until then, I'll start having her backup everything she wants to keep in case things go sideways.
I didn't think I was the only one this happened to.
Ok...noticed another issue.
I had Titanium Backup Pro installed. I had several apps frozen before the forced upgrade to 10. Guess what? Those apps are listed as disabled in the app list with no button for re-enabling them. Titanium Backup Pro no longer works because I lost root with the forced update to 10, so I can't unfreeze with Titanium Backup.
Is there any way to unfreeze those apps without re-rooting? Not too sure I even want to attempt to root again.
Also, I haven't shutdown or restarted since the forced update. S3NTYN3L, so you're saying you didn't have any issues restarting/rebooting? Other than TWRP being gone, no other issues?
fjm568 said:
S3NTYN3L, so you're saying you didn't have any issues restarting/rebooting? Other than TWRP being gone, no other issues?
Click to expand...
Click to collapse
Correct.
As for "other issues", none that I, or she, have noticed.
Still breathlessly waiting to hear about how I go about re-rooting without data loss.

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