Can't download and install any apps..error 927 - Moto G Q&A, Help & Troubleshooting

Ok...I have US Variant Non Global Moto.Which i got about a week ago. The problem Im having is that I cannot download or install any apps. I have searched low and high cannot find a fix. I spoke with Motorola Tech support earlier. They had me wipe the cache of the downlaod manager, google framework and the play store itself. And I still have the problem.
Any help would be highly appreciated.

Related

[Q] Nexus 7 2013 (Wi-Fi only) Google play store not working

I'm sorry if this is long (or even repeated thread) but I should explain everything so that you guys can know the situation better.
I've tried clearing cache, clearing data and force stopping the play store app. Restarted my tab but the issue continues. I've tried almost all known troubleshooting methods to fix this issue, but no luck so far. I also tried clearing cache and data wipe on Google framework services but that did not help either. Please note m using Play store v4.6.17 if I remember it correct. This didn't work so updated it to the latest version 5.1.11 from Aptoide. This helped a bit. I was able to download one or two apps from it then the same problem continued. I've checked the background data is not restricted, I also did a full factory reset but no luck there either. Note: This same version of play store is installed in my android phone with Jelly bean 4.2 and the play store there works just fine.
Previously, the play store was working just fine but I upgraded my tab to Lollipop through OTA update, which I didn't like at all. So had to downgrade back to Kitkat 4.4.4 using the official stock image from Google developers site with the help of SDK tools. Since then m facing this problem. Any help to solve this issue is much appreciated.
UPDATE: I kept searching the net for a solution and finally got one. I just had to clear the Download manager's cache and data. And for some reason its working again and I'm able to download apps but some for apps m unable to update. For eg. Google play books. Otherwise working fine so far.

Troubles with Google playstore

Hi guys,
I definetley Need your help. After i Upgraded to the newest version through ota my Google play Store isnt working correctly anymore.
But it is only when i want to hit the buy Button, the App is stopping and showing the error Message.
I already tried to reinstall the play store apk, I cleared cache and data and I re updated the last one plus version. Error is still here.
Please tell me what yo do.
Thanks
No one?

Cannot install YouTube update

Hello everyone! So a few days ago I disabled the YouTube app because it was extremely slow. I also cleared the data and cache and uninstalled all of the previous updates. And when I enabled it back on and tried to update the app over the Play Store it gave me this weird error telling me that it cannot install the update. So I went to the troubleshooting site and tried evrything that was suggested but none of it worked. I cannot seem to find a solution to this problem so any help would be appreciated. My phone is not rooted. I'm relatively new to this forum so please excuse me if this thread already exists. Cheers!
Same problem here :/

Unfortunately Google Play Store has stopped

My problem is that this is happening on a very old HTC Sensation, running Android 4.0.3 and that all the help I find online refers to more modern versions.
In Apps / Google Play Store, I forced stop, cleared data and cache, rebooted but it didn't cure the problem
I also performed a factory reset without success.
Someone in the Google Play Help Forum advised me to call the Play support team which I did. They sent me an email, I followed the procedure but it didn't fix anything so they told me to contact HTC if the bug still persisted, which I did a while ago but no reply, so far.
cham0is said:
My problem is that this is happening on a very old HTC Sensation, running Android 4.0.3 and that all the help I find online refers to more modern versions.
In Apps / Google Play Store, I forced stop, cleared data and cache, rebooted but it didn't cure the problem
I also performed a factory reset without success.
Someone in the Google Play Help Forum advised me to call the Play support team which I did. They sent me an email, I followed the procedure but it didn't fix anything so they told me to contact HTC if the bug still persisted, which I did a while ago but no reply, so far.
Click to expand...
Click to collapse
I have solved this problem and I am posting the solution here in case someone else would have the same problem.
I downloaded, installed and ran Lucky Patcher apk file V6.4, for Android 4.0.3,4.0.4 from here https://goo.gl/UqPEDS and it did the trick.

Google Pay Issues

​
I'm having Google Pay issues since I have updated to the lastest update on my UK device. Google Pay app claims the software is modded.
This is unacceptable.
I was also having issues with Snapchat so I logged out but unable to log back in.
I downloaded safety net check and my phone is failing.
My phone is fully stock with locked bootloader and I've only used adb to debloat!
Sounds like your Google Play Store isn't certified
Try clearing the data & cache for Google Play Store & for Google Play, should work, I also had the same issue when I first got my device
:good:
Hi,
same Problem here! After the Rollback from Beta Android 11 (Play Store/ Pay ok) don't work anymore! Play Store not Certified!?!?
Any Solution Guys?
Toni
hifi_toni said:
Hi,
same Problem here! After the Rollback from Beta Android 11 (Play Store/ Pay ok) don't work anymore! Play Store not Certified!?!?
Any Solution Guys?
Toni
Click to expand...
Click to collapse
Go in to Settings < App List < Play Store < Clear Data & Cache
hassan_1000 said:
​
I'm having Google Pay issues since I have updated to the lastest update on my UK device. Google Pay app claims the software is modded.
This is unacceptable.
Click to expand...
Click to collapse
TheInfiniteAndroid said:
Go in to Settings < App List < Play Store < Clear Data & Cache
Click to expand...
Click to collapse
Same issue just noticed and above does not help i.e clear data cache
Only had phone few weeks and never rooted or flashed a11 , was loving phone untill now .
TheInfiniteAndroid said:
Go in to Settings < App List < Play Store < Clear Data & Cache
Click to expand...
Click to collapse
Thanks, but it don't work! ?
This is a beta problem (that's why it's beta). You have to wait for the Android 11 update (even after installing Android 10 again). The only thing you could do is to refresh it now to its original state, how it was before you installed the beta. I think there are beta files, that doesn't erase themselves.
GermanPunisher said:
This is a beta problem (that's why it's beta). You have to wait for the Android 11 update (even after installing Android 10 again). The only thing you could do is to refresh it now to its original state, how it was before you installed the beta. I think there are beta files, that doesn't erase themselves.
Click to expand...
Click to collapse
Have you another solution as the Rollback File!? I can't find a Original FW to bring it in Original state!?
Is here maybe someone who has flashed Oppo devices via MSN Tool ?
Haven't flashed phone with anything just ota updates via we clearly a issue with latest update if no news later return phone as within 30 day window.
Get real idea of how good company is when issues like this appear and waiting for response .
---------- Post added at 08:20 AM ---------- Previous post was at 08:18 AM ----------
hassan_1000 said:
I was also having issues with Snapchat so I logged out but unable to log back in.
I downloaded safety net check and my phone is failing.
Click to expand...
Click to collapse
Also same after downloading safety net check.
I've had this a couple of times, more specifically after an OTA, but then it just disappeared randomly and Google Pay worked again.
Google pay update today play store , updated cleared cache data etc still not working phone rma now with shop.
Was really loving this phone but does not bode well that Google pay isent working and no word from oppo.
Sorted mine , as last resort performed factory wipe installed apps again just been in shop tested and happy to report it's working ??
New phone same problems
Has anyone found a solution to this?
I've got a stock Oppo Find X2 Pro yesterday, brand new. Installed and cloned my google accounts across from my old phone. Hadnt set up google pay yet. The update to colour os 7.1 arrived today and then went to set up google pay. Informed the phone is rooted or modified and i can't use google pay... Clearing cache and data, reinstall app doesn't work.
Is this something we just need to wait for oppo to fix?
borntoroll said:
Has anyone found a solution to this?
I've got a stock Oppo Find X2 Pro yesterday, brand new. Installed and cloned my google accounts across from my old phone. Hadnt set up google pay yet. The update to colour os 7.1 arrived today and then went to set up google pay. Informed the phone is rooted or modified and i can't use google pay... Clearing cache and data, reinstall app doesn't work.
Is this something we just need to wait for oppo to fix?
Click to expand...
Click to collapse
Have you tried clearing the cache & data for the Play Store & not Google Pay, normally this'll re-certify the Play Store which affects many if not all apps, then you should be able to use Google Pay
I solved removing and adding again the credit cards.
Safety net Test report me "PASSED” now.
What worked for me.
Go to settings security Google play update and check there, I had an update available for Android 10 that I installed, I could then finish setting up my card and it's happily working now.
Sent from my CPH2025 using Tapatalk
I had issues with my brand new phone after migrating all the settings from a Google Pixel 3. What fixed it for me was removing all my credit cards and then scanning them in again using the Oppo Find X2.
Fixed seemingly
I've cleared the cache on Play Store and Google Pay and it seems to have fixed the issue for me :laugh:

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