Hello guys,
I from Brazil, and um forum threads and sites here, I'm finding lots of people complaining about how I easy is to get your phone touch screen broked... Like happened to me... =(
It's very hard to found someone to replace, and when it's very expensive when you found, like half the price of the phone!
As I like to do thing by myself, anyone knows a online store to buy a replacement? I was told that I'll need a new lcd and touch, because they are attached together.
Tks!
http://www.etradesupply.com/motorola-moto-g-lcd-screen-and-digitizer-assembly-black.html
Enviado desde mi XT1032 mediante Tapatalk
Seems the touch screen issue is pretty much normal lately. Does the touch screen of Moto G has been really easy to get brokened?
It's very easy to get you moto g broken! I read about phone broked after drops from 30cm!
There is a video showing how to disassemble?? Is it easy?
To be honest you might be better off saving yourself the hassle and just buying a new moto g at this point. New screen+digitizer is almost half the price of a new phone.
Sent from my XT1034 using Tapatalk
Yeah, I have a small crack and a 2 cm scratch already. From what, I don't know. I treated it like royalty.
Turns out that unbreakable and unscratchable screen is both breakable and scratchable....
Well I really can't believe it's that easy to break the screen. One thing for sure, it's not "unbreakable and unscratchable", it's scratch resistant (which simply means that it can survive more than "normal" glass, but it's not something magical).
And how come do you notice that it's broken, if you say you "treated it like royalty"? I mean, it's all OK one time, and the next time you take a look, it's broken? Well that's some magic.
theArchitektas said:
Well I really can't believe it's that easy to break the screen. One thing for sure, it's not "unbreakable and unscratchable", it's scratch resistant (which simply means that it can survive more than "normal" glass, but it's not something magical).
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I'm quite aware of that, but the way they hype this crap, it sounds like it can survived a nuclear holocaust. I've cracked my fair share of digitizers, so I have a fair understanding of how much punishment they can take. And this is one of the weaker ones.
And how come do you notice that it's broken, if you say you "treated it like royalty"? I mean, it's all OK one time, and the next time you take a look, it's broken? Well that's some magic.
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Basically that's what happened. I didn't see anything a day earlier when I cleaned off the screen. I have honestly no idea what happened. The only thing I can think of is that I had my pass card in the same pocket for maybe an hour. But is seriously doubt it can scratch, not to mention crack, a digitizer.
As for how I found it. I was soldering and left the phone next to the soldering station. I pushed the magnifier aside and when I looked back at the phone I saw the crack though the lens. Its minimal, a maybe 1-1.5 mm X shaped crack. Can't even see it without looking for it in direct light. But its there.
Related
Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.
Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium
blowing air into the speaker grill lol idk
expertzero1 said:
blowing air into the speaker grill lol idk
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pretty sure the glass is glued to the lcd and stuck there forever!
Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854
designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
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what about blowing hot air into there haha
Dishwasher.
But seriously, exchange it.
Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
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Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.
Since the panel is laminated to the glass (right?), forget it. Exchange.
soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
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Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.
danielhtc said:
This is my 9th.
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Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
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My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
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LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good
He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
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Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium
Hi everybody,
today ain't a good day for me.
My phone just smashed accidentally onto the road, after it had slipped from my hands. I was on the second floor (about 6 meter).
SBAM.
The impact was terrible, as you can see in the photos.
The "SAMSUNG" sign was completely turned into smithereens, and the fragments of glass were arrived up to the mainboard.
Despite that, I am trying to repair it.
I have just disassembled the entire device and I am planning to buy the front panel (+ lcd).
The question is: how can I know if the device still works ? Any idea?
What would you suggest?
I suggest you save money for a new phone..
You post make me sad
I don't believe, that you will find somebody that would be brave to check if this stuff still work. As you have on above post, the cheaper will be to buy new one... :fingers-crossed:
thank you all.
ARGH...I know, it's a pity, this wasn't supposed to happen
I'll save money for a new phone, yeah. I believe I don't have other choises (buying a new lcd is too expensive).
Thank you again, fellows!
well damn......that makes me sad and I have to say i dropped mine a lot of times,i have even trown it when i was angry but i can say that a few side scratches and back case scratched is all that's on it...lucky I used my momax case i guess.still i don't recommend it if you guys want to keep your back phone case free of scratches
i think is cheaper to buy a new smartphone than to repair and/or replace the screen
so sad:crying:
Bury him
Sent from my GT-I9000
This is the end for phone, better to save some money and buy something like galaxy nexus.
o_vdx said:
This is the end for phone, better to save some money and buy something like galaxy nexus.
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+1
the screen will cost quite abit if im not mistaken. not worth the trouble as well. just get a new phone
Also, are you sure that the screen is the only thing that's broken? A drop from that height is more than enough to break the motherboard.
Sent from my GT-I9000 using Tapatalk 2
http://dx.com/p/genuine-samsung-i9000-repair-part-replacement-lcd-screen-module-black-151512?item=28
90 dollar for a replacement screen. But I guess that's just the front glass, you also broke the back.
Ye, a galaxy nexus seems fine, or maybe a motorola defy+ if you want something cheaper, it's just 200 now, almost the same specs as the galaxy s and it's meant for heavy use as you still see the screws...Seeing the damage you can cause, it's probably fit for you.
I've been a member for quite a while, but don't think I've ever posted so please take it easy on me . I bought my husband a MyTouch 4g Slide and liked it, so I bought myself one (both used from Ebay). With my husbands, we had the black screen occasionally. I did some research and with a quick fix of the cover blocking something and switching it around - :victory:**** all set.
Mine (still running original software was running fine. Well, my youngest of 5 kids was apparently playing a game and got frustrated because it kept freezing or something and hit or banged the screen from what he told me -----
Anyway, when he gave me the phone it was this kind of white/reddish fuzzy looking color. I turned it off and tried to reboot. (yes, I've pulled the battery) and aside from the tiny little red light (LED) or the small green one in the same corner OCCASIONALLY coming on and an occasional vibration at that time - NOTHING, NADA, ZILCH....
On the good side, I didn't totally lose it and start screeming at him .... on the bad side, I have a phone I just bought (and like) and can't use it. I know that it might be a just toss and rebuy, but before I do, is there something we can replace (digitalizer/screen/etc)??
You guys up here are amazing and it's the first place I think to come for any of the phones we've had (HTC, MyTouch, SideKick) and I'm so thankful for the site. I figured if I was going to get right to the point and get a straight up answer, without getting scammed, this is the place.... sooooo, anything is better than nothing! Thanks!
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
3ndymion218 said:
Hello. Sounds to me like the LCD screen blew out. They blow out easily from being banged around pretty hard, especially on this particular phone. If the light turns on, then the phone is still alive. If it vibrates as well, then it's definitely still good, as the system is obviously still running. You should try replacing the LCD screen. If you've never done this type of thing, then I'll tell you this... it won't be very easy at all. HTC put so much damn adhesive all over this phone, it's ridiculous. They even glued the LCD to the digitizer, & really tight too.
If you try to do it yourself, or have someone do it for you, be very careful. You can get screens for cheap on ebay, but it may be troublesome to get it done. It's also hard to put them together while preventing dust from getting in there as well. Lint-free micro fiber rags, & maybe a hand air pump, will be very helpful to have around. You can see disassembly videos & tutorials online, like from repairsuniverse.
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Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
it is a pain! and yeah it does sound like the lcd needs to be changed out, careful now because there are multiple lcds that htc used and they arent compatible, i would suggest opening it up first and then seeing which one to order
HERE IS SOME INSIGHT if you look to the third page or so you can see my experience with this phone. if you have someone who likes to tinker give them the project, as much of a pain as it is... its not too bad still i will suggest having them do a little research first though
good luck!
chixwithkidz5 said:
Thanks so much!! My husband and son "TINKER" with things like this....mostly bigger stuff like cars and all ... LOL... but lately a little bit with our laptops/psp type stuff. However, if I could find someone who does this a lot and it wasn't too expensive, that would probably be easier, especially with all the kids around here . Any idea where I could search for a reputable person (ebay, etc???). Also, when you say LCD, that would be like the ones I've seen on ebay that say LCD with digitalizer....right?? I really appreciate the info. I was hoping it might be something like that, something at least "possible". You rock. I'll let you know how it turns out.
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To have someone do it, I think it'd probably be best to search locally for a repair shop. If you live anywhere near a big city, they probably have some cell phone repair shops around that would be able to do it for you. Even check craigslist.
As for the screen itself, there are 2 parts. There is the LCD screen, or the actual TV screen itself, & there is a sheet of glass placed on top of it. That sheet of glass is called the digitizer. It is what senses your touch. The manufacturers seems to love gluing them together nowadays. Not like the myTouch 3G Slide which was not glued together & was so easy to take apart & deal with. But yeah, the LCD is the actual TV screen. That's what you likely need to change.
:crying:
LONG VERSION:
Well when I first got my idol 3 on May 23rd the first thing I did before turning it on was to install a cheap plastic screen protector. I then turned it on, played with it and poured over the outside of the phone. Build seemed good. The only area I genuinely disliked was the design choice laying the glass screen on TOP of the frame/bezels. It looks nice but I thought at the time, 'makes me worry about dropping it, even with a case'. I always use TPU cases with no problems and installed it on the idol. Today my screen shattered. I did not drop the phone (haven't dropped it once in the 3+ weeks I've owned it). I did not bump into anything. The phone was in my side pocket of my work pants (not 'skinny' jeans I wear loose pants/jeans. Side rant: no disrespect to the hipsters but skinny jeans are not in my vocabulary, I don't know anyone that looks good in them ) while I drove from work around the corner to Wegmans (grocery store). Got in the store and pulled out my phone only to see a shattered screen. I thought it was my tempered screen protector ( I put that on a few days after getting the phone once they were in stock) until I noticed I couldn't use the bottom 2/3 of the touchscreen. Digitizer was shot. Ugh. Looking back the only point I can think of where any pressure was applied to the screen would be when I got out of the car and my pants probably tightened when pivoting off the seat. Seriously. That's it. I must have done the same thing 2 dozen times as I almost always go to Wegmans after work and since it's so close I leave the phone in my pocket (loose pockets!!). Afterwards while driving home I always put the phone in it's holster on the dash. I got home and pulled the tempered glass off (incidentally the glass protector is fine..) and took a closer look. Remember "Bendgate" with the 6-plus? Yeah my phone is also ever so slightly bent as well. I baby the hell out of my phone, not a scratch or nick anywhere on the body. I'm so disappointed. I absolutely love this phone and yesterday I would rate alcatel/the phone a 4.5 out of 5 for a stellar product with few issues (obv. the pervasive DT2W issue). But after today I strongly believe they messed up their design by putting the glass on top of the frame and not embedded within the bezels like almost every other phone out there. I'm preparing my email to alcatel now in hopes I get something from them but I know they have no reason to believe my story as to how this happened. I don't believe my actions were a result of misuse by any means as I've owned plenty of smartphones without ever breaking one. I don't expect anything from Alcatel but I seriously hope their next iteration of this phone will be better protected. I'm creating this thread as a warning to all the other owners out there that you need to be very careful handling this phone, If a simple motion such as this can result in a broken screen then I'm sure that a drop will be just as bad even with a tempered glass protector. So everyone PLEASE be careful! Personally I am distrustful of the device's build quality now and will hang on to this until I can buy a replacement screen/digitizer and attempt to replace it myself ( a review on Amazon a few days ago mentioned that screen replacement costs $150, almost the price I paid for the thing) though I will wait to hear back from Alcatel. I'll try to upload a couple pics of the phone, but really all you'll see is an otherwise pristine phone with a broken screen and the leftover residue from my tempered protector (now removed). Ugh, this sucks
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF
I can't believe this phone broke that easy, it was either a defective phone or its just fragile. I'm really thinking of returning this phone since it has so many things to it.
Sent from my 6045I
I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.
Dang I have a tpu case and tempered glass but I'm scared now lol thinking of returning and getting a OPO
Sent from my 6045I
I seriously considered the opo but for me band support was paramount. I wonder if a hard case would be better for this phone, I know they're harder on the body but would presumably give a bit more structure for the phone. OT, I finally have a use for the reversible feature as it allows me to type on the phone and open most apps flipping the thing upside down over and over :/
Hopefully its not a defect to all phones. I only have till Monday to figure out if I want to return it
Sent from my 6045I
psu2fan said:
I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.
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Click to collapse
Have you approached Alcatel to see if they will replace the device/display under warranty? Clearly you did not do anything out of the ordinary - drop it to knock it against something - so they *should* replace it, and if not, you should be able to take it up with your credit card company. I feel sorry for your situation. I got my phone for $200, have no problems except the lag ( and more recently more frequent d2w issues ) - and I am waiting for something like you to happen to me. At that time I will have to take it up with Alcatel , because I certainly want to keep the device, for its bright screen and loud speakers alone, for the $200 I paid.
Electronics are not flawless articles - but my suggestion would be give Alcatel support a chance. This will also tell all of us, how good their support really is. Abt 4 years back, I was one of the lucky ones that got in on the $99 HP Touchpad sweepstakes - and right after I got it, the display panel started malfunctioning. So I took it up with HP and they sent me a prepaid box - and had me ship the tablet back to them - and returned it to me after replacing the display. Since that day, that device has been a workhorse for me - Best $90 I ever spent on a piece of electronics. So my point is - sometimes - your immediate experience will be negative - but it is worth give it another chance. And these days, usually your CC company will come to your rescue in such matters.
Oh absolutely. I guess I wasn't very clear about that but I'm retelling my story with them. I certainly hope they do something about it, I just have my doubts.I'll have to read through the terms on my credit card, can't remember if I used Amex or Discover for it.. but I thought you just got an extended warranty through them, no?
Ok I sent out my lengthy email to Alcatel just now, so I'll update this thread when I hear back from them. Also I looked into my purchase and I did use Discover which includes 90-days device coverage including broken screens so I'm covered in case Alcatel doesn't come through. Thanks stl1859, I would not have remembered that if you didn't mention it.
psu2fan said:
:crying:
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF
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many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?
DallasCZ said:
many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?
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Click to collapse
I know it's hard to believe, I have a hard time believing it. Which is precisely why I posted about this. And yes it was minimal to moderate pressure. I did not drop the device, it was in my pocket and I didn't bump into anything. The only pressure exerted was from my pants as I shifted to the left to get out of the car. I've certainly been fortunate over the years to have never broken a screen; I've dropped my previous phones a handful of times, even rolled over one while it was in my pocket. If any of those things would have happened and resulted in a broken screen/bent phone I wouldn't be posting here.. I expect that outcome in those situations. Also no I don't expect Alcatel to believe me, which is why I was so worried about spending my money on a device only to have it fail in this manner. Thankfully due to the suggestion of another member I will be covered thanks to my CC company.
You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.
stl1859 said:
You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.
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Yes, I'm currently waiting on them. Since I submitted the support email going into the weekend I'm giving them through Monday to reply before I start calling them.
Well, As expected.. BTW the phone number listed is not valid. Had to initiate claims online at alcatel.finetw.com Customer care didn't care (haha) how the phone broke, though I wouldn't expect them to. I'll include a copy of my original email with the phone so that hopefully the tech at least takes a look at the strength of the phone.
Dear xxxxxx,
Thank you for getting in touch with us. We understand your concern and we will be happy to assist you. Unfortunately with physical damaged the warranty gets void, so you can contact the repair center and ask how much they will charge you to fix device, the phone number is 496-484-6610..
Best regards,
ALCATEL ONETOUCH
First, that is a pathetic response. With that kind of attitude, they are not going to gain many customers. Second, I don't think that is a valid statement at all. Defects can cause 'physical damage'. It is a piece of electronics after all . If they are not covering 'physical damage' - what are they covering - emotional damage !!!
They probably meant physical *abuse* - which in your case - there was none. So I do not think they have grounds to decline warranty. It appears that they are simply assuming there was 'physical abuse' . Let me ask you - did you explain the incident - to the level of detail that you did over here ? ( meaning how it was in your pant's pocket - and how there might have been some pressure when you tried to get out of your vehicle , etc etc. ) - Or did you simply tell them that you discovered the screen to be shattered one fine day when you took it out of your pocket ?
Are you still engaging with them, or are you going to go to your CC company now ? I am disappointed with their support. Clearly, the only way they can sell anything if they keep pricing their products dirt cheap. Even then, I would think twice before buying from them.
I'm just thinking that this is going to be my last Alcatel product if I even decide to keep it. This support is pretty bad.
Sent from my 6045I
I keep mine in jeans, including skinny jeans and don't have these issues. It doesn't have much give so I have to position it in the pocket with the least pressure points. I would expect screen separation before screen cracking since it is plastic. I have had issue when its hot the double tap to wake will turn on the lock screen and dial contacts if the pocket is big enough for it to move around. So far I am impressed with dragontrail being less prone to fingerprints, but I do everything to avoid scratches and cracks short of a screen protector so take that into consideration.
i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app
This is really the crux of it. And why I said I did not expect them to do anything. The only way to uncover a design flaw IMO is if this starts happening a lot (like bendgate.. well maybe not a lot in that case but some people showing on video how easily it bent). Also yes I went into great detail about the when/where/how the device broke. I also included the details with the phone, imploring the tech to at least look at the device to determine if there's a structural weak point or something. Sorry I took so long to reply, I've been getting my backup device (LG Leon.. ok phone for price but slooooow) setup and haven't been to the site in a few days.
gavolo said:
i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app
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Yeah I'm going through the CC company now. Interestingly I had to pay $40 to send the device back listing the screen as broken, so maybe (knock on wood) it won't be as expensive after all
I am looking to replace my battery on my Nexus 6P, I've abused it in the form of basically charging it all the time, all 8 hours at work, it sat on the charger all day, since I use it heavily. I now know the erro of my ways and I want to repalce the battery.
I've watched videos on how to do it, I know it's not easy, but it is possible. Has anyone here changed it, also where did you get the battery, I've found them anywhere form $10 to $50, I ahve no problem paying more if I know it's an OEM battery.
Thanks in advance.
Maybe someone, but I've not heard of anybody doing it....
Not here either....seems like a terrible time haha Best of luck to you if you try but when my battery life degrades to that point I will be parting with this phone and either buying another one of some sort. Even working with electronics for years there no way I'd personally succeed the first time lol
I have dissassembled my phone to replace random components after falling on it. its not that hard to get apart in my opinion, and its super simple to replace the battery if you can source the battery
rjskalet said:
I have dissassembled my phone to replace random components after falling on it. its not that hard to get apart in my opinion, and its super simple to replace the battery if you can source the battery
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Right! The teardown video I saw made it look not that bad, and I toar apart my Galaxy Nexus to replace the USB port on it back in the fday, and that was actually fun, granted it had a removable back with easier access to screws, but still.
ohlin5 said:
Not here either....seems like a terrible time haha Best of luck to you if you try but when my battery life degrades to that point I will be parting with this phone and either buying another one of some sort. Even working with electronics for years there no way I'd personally succeed the first time lol
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I have been eyeing the oneplu3 and oogling over the supposed specs on the oneplus4, so I'll probably go there as soon as it's released, but my battery is bad, I get 2 hour SOT if I'm lucky, this phone used to give me 4+ easy.
If you have to open up.
Buy extra camera glass pieces. Thats literally the only thing that normally goes wrong if you dont have a real heat gun. Dont thing hair dryers will do the trick unless your extremely patient. I plan on replacing the housing soon.
Big Cam said:
I have been eyeing the oneplu3 and oogling over the supposed specs on the oneplus4, so I'll probably go there as soon as it's released, but my battery is bad, I get 2 hour SOT if I'm lucky, this phone used to give me 4+ easy.
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Gotcha...yeah I'm unfortunately stuck w/ Verizon which severely limits my unlocked options lol, but I'd seriously consider the one+ series if I could!
ohlin5 said:
Gotcha...yeah I'm unfortunately stuck w/ Verizon which severely limits my unlocked options lol, but I'd seriously consider the one+ series if I could!
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You just made me sad, I hadn't really looke dinto the oneplus all that much and dind't realize VZW data didn't work. I'm on an unlimited VZW plan, crap.
Hopefully the oneplus 4 has the ZVW radios. Now I really need to change this battery.
Big Cam said:
You just made me sad, I hadn't really looke dinto the oneplus all that much and dind't realize VZW data didn't work. I'm on an unlimited VZW plan, crap.
Hopefully the oneplus 4 has the ZVW radios. Now I really need to change this battery.
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Haha yeeeeaaah all that GSM crap and all their "nice" phones Good luck if ya try man, you're more adventurous than I!
I've successfully done an internal component swap. Swapped the motherboard and battery from a very beat up N6P into one that was in excellent condition but was basically a paperweight.
The most difficult thing about this project was not getting into the phone, but getting into the phone without leaving any noticeable scratches. Removing the camera glass and the plastic strip at the bottom took at least half an hour of heating and gentle prying. Getting the screen out without a suction cup tool was a bit tricky too, i had to wedge in a chisel x-acto blade and pry it up, lucky no damage was done.
My advice would be to have on hand as many of the tools suggested in the youtube videos and to be patient while do it.
intruda119 said:
If you have to open up.
Buy extra camera glass pieces. Thats literally the only thing that normally goes wrong if you dont have a real heat gun. Dont thing hair dryers will do the trick unless your extremely patient. I plan on replacing the housing soon.
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Been there done that with a hairdyer. Rear camera covering glass came off in one piece
Sent from my Pixel using Tapatalk
moochinazz said:
Been there done that with a hairdyer. Rear camera covering glass came off in one piece
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Good to know
Thinking about doing mine
I've never taken mine apart but if I plan on replacing my battery I will buy the replacement glass piece and bottom plastic piece at the same time. Those are the only pieces that can get damaged in the process.
I just watched that video. from the looks of it, so long as you take your time. and have that suction cup tool, it should be fairly straight forward. at least you are not having to separate the screen itself from the guts to get inside.
Looks like my battery is on its way as well.
Anyone sourced genuine replacement yet?
Have you considered getting a battery case for it?
willisjm193 said:
Have you considered getting a battery case for it?
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I threw up a little while reading this.
intruda119 said:
I threw up a little while reading this.
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Why?
I understand the 2 out of 10 rating on iFixit after replacing the back cover on my phone. 90% of the pain is getting to the 6 screws. I don't think it is possible without scratching up the old cover. Funny thing is that I just wanted to change it from silver to black. A heat gun is a definite requirement. Not for the faint at heart for sure.
Sent from my Nexus 6P using Tapatalk