A few days ago they had commented on some bugs I found in my MOTO G on the graphics errors that were happening during the transition, not ever knowing me lately that this has happened again, but anyway, if it were a problem bad firmware installation thanks to that these problems happen.
How should I proceed to reinstall phone software and thus "solve" the problem I'm having without warranty void if the problem persists and so can claim for a new phone?
No if you just Factory Reset option to restore from the phone that is in settings, some wipe data / cache or download the firmware on the PC and reinstall by PC.
Someone can tell me the steps to well proceed to reinstall my Android?...
By the way, thanks for all!!
Related
I have occasional reboots while the phone is sleeping (you have to re-enter your pin after it happened).
Reboot were occuring ~2 times a week.
I had root installed and I am thinking of sending it to warranty, so I re-flashed the original firmware and made a factory reset. I am not thinking that root or Ad-Block is causing this, but I don't want to have root installed when I send it.
I also read in a german forum that I am not alone with this. My firmware is I9103XWLA4_I9103DRELA1_I9103NELA1 (android 2.3.6 with Drei branding). (original Drei branded phone in Austria)
http://www.android-hilfe.de/samsung-galaxy-r-forum/208721-hilfe-galaxy-r-schaltet-sich-aus-ein.html
Does anybody else have any reboot issues? Pls also name firmware and if root is installed.
Thanks!
Yes some of our users (mostly indian as far as I remember) experienced random reboots. It usually ended up in service with motherboard's or device's replacement. That has nothing to do with root. Root is just an application located in system/app that gives you permission to perform operations in system partition....etc. Of course it's possible to induce such behavior if you use some let us call them "dangerous" applications that requires superuser's permission, but su-application doesn't do anything by itself.
I also use this rom XWLA4 with my regional CSC. My device is rooted and have never experienced such issues (I own it since october 2011).
Thanks for the info, so I think more and more that this could be a hardware issue.
I am kind of preparing of giving it back to samsung to exchange it, this is the real reason I removed root and root apps.
I am just not really sure if this is a software or hardware issue, so this is why i posted.
I completely understand. To unroot, restore stock fw and send it to service is the best u can do in such situation.
I've done it now, but it did not happen, since I unrooted it and did a factory reset.
Lets see if it will happen again (then I will send it in) and how long I can survive without root.
alx07999 said:
I've done it now, but it did not happen, since I unrooted it and did a factory reset.
Lets see if it will happen again (then I will send it in) and how long I can survive without root.
Click to expand...
Click to collapse
i was also facing similar kind of issue, I've done factory reset and cleared the cache. now i am not facing that problem..
IMO sending it to the service center should be a last ditch effort.. Coz those guys take so much time plus they always go after the motherboard... I have a feeling its the cache issue or battery calibration issue. Coz even i faced the prob and like mj.vikram suggested - I did a wipe cache and calibrated battery and it seems to have worked.
Cheers.
Factory Reset and Cache Clear did not work, so i've given it to the service center. They've exchange a part of the motherboard, I did not have any reboots since.
If I get reboots again I will write here.
alx07999 said:
Factory Reset and Cache Clear did not work, so i've given it to the service center. They've exchange a part of the motherboard, I did not have any reboots since.
If I get reboots again I will write here.
Click to expand...
Click to collapse
My bad - I shud have updated the post. Even I faced the issue again and have given it to the service center.
Glad to hear ur issue is resolved. Enjoy the machine!
So I have a Motorola Droid Ultra, rooted, running 4.4 Kit Kat, on Obake 12.5.3, with SafeStrap installed. I have recently started to get random UI reboots and I have no idea what could possibly be causing these random UI reboots. Can someone please tell me, if I want to factory reset, should I use SafeStrap recovery to factory reset? and would I lose root? Or do I have to reflash my phone? (I'd prefer an easy fix while, at the same time, not have to reflash). Can someone help me troubleshoot my issue here? It would be much appreciated
Edit: In addition to the reboots, I also have another problem that has never happened before, when I go to storage settings in the settings menu, everything is stuck on "calculating"...
Here's a screenshot:
https://www.dropbox.com/s/sol9b13o3zkywil/Screenshot_2014-06-26-10-12-47.png
This is often caused by the cache being broken. I don't know how to rebuild the cache if you're just rooted and not unlocked. If you can find a way to clear it, then try that.
Factory reset can do this, but you might lose root (not sure).
Okay, so I am about to perform a Factory Reset through SafeStrap right now. I will give an update post after I do the reset.
Problem solved!
I did the factory reset with SafeStrap, I am still rooted, and the problem is solved!
Hi ~
- Be kind with me, it's my first post! -
I'm facing a very bad problem with my Galaxy S6. A week ago I received an OTA from Samsung and I installed it. My phone rebooted and showed the bugdroid, meaning that the update was progressing. After that, the device keep rebooting over and over just after I entered my encryption password. I said to myself that I can try to wipe the cache because maybe an application was causing this problem. But now, the device is only showing the Samsung logo then just shut himself off.
Now I need your help to get my data. The hard part is that my device is encrypted. After many hour of search I see two solutions:
Flash the rom via ODIN
Install TWRP which can read encrypted volumes
The first solution seems easy and I keep the warranty. The problem is that I'm not 100% sure that flashing the rom again will not touch the /data and /sdext partitions (and the header/footer where master key are to decrypt the volume).
The second solution seems safer and should not touch any other partitions. But knox counter will be incremented and I will loose my warranty.
So, does anyone could test if flashing the rom via ODIN do not absolutely touch encrypted volumes and certificate that I will be able to get my data again?
Thank you a lot
Have a leap of faith. Go ahead and flash. Otherwise bring it to Samsung for warranty repair. They may be able to recover your data for you.
roydok said:
Have a leap of faith. Go ahead and flash. Otherwise bring it to Samsung for warranty repair. They may be able to recover your data for you.
Click to expand...
Click to collapse
I want to be sure and I don't want to loose any photos if possible, so no
I already tried to go in a Samsung repair store (Allo PSM), but they just don't care about my data, their job is just to make the phone working again.
So Anyone is able to confirm to me that flashing stock Galaxy S6 ROM (AP Via Odin) doesn't touch the /data and /sdext partition that are encrypted?
After many hours of search, I was able to make my phone working again!
For anyone concerned by the problem in the future, here's some informations:
You can flash a stock rom, your encrypted /data will not be erased and you will be prompt to enter your password on the next boot
In my case flashing a newer rom didn't solve my problem (bootloop after entering the password of the encrypted partition). I had to flash the rom that was in the phone before the OTA.
Now everything seems to working again. No data were lost, all my configuration was saved. Android showed a message that a problem occurred during the upgrade process and I sent logs to Samsung, hoping that it will help them!
Hello all,
I've read that when people factory reset within twrp they end up in a bootloop (going back to twrp). So my question is how do i factory reset without facing the same issue?
Reason i want to factory reset is that my oneplus 6 is brand new, latest OOS and the wifi/data is broken whereas when i have either of those enabled they stop working within minutes. I've read about people having the same issue but most of them got it solved via software update. But yet mine exists for some reason.
I would appreciate the help :angel:
Hi. i have an issue with my tablet and samsung support wants me to do a factory reset.
My question is then if i flash a firmware from samfrew.com will that remove as much data as a factory reset? or is the data stored in another partition or something similar to that?
A Factory Reset - as it name implies - only restores Android phone to the state it was brought into the market, it does NOT alter phone's Android as flashing a firmware does.
ok? so are you saying that doing the factory reset will rollback all the software updates samsung has rolled out?
Masterkong said:
ok? so are you saying that doing the factory reset will rollback all the software updates samsung has rolled out?
Click to expand...
Click to collapse
No, but factory reset, will wipe your internal drive completely. If you have a sd card store all your photos/music etc on sd card.
Only real time, you want to flash stock firmware
etc, is if you eg... want to upgrade your firmware to newer versions, or come back from root.etc.. etc.
Chances are... if you don't know what you doing... you can soft brick your device etc.!
Factory reset, seems like the better options.?
Even though once or twice (in the past) , a factory reset, did not help, where flashing correct, Official firmware version, actually help solved my issue.
So it's your choice.!
Good luck.
to
Masterkong said:
Hi. i have an issue with my tablet and samsung support wants me to do a factory reset.
Click to expand...
Click to collapse
What's the issue?
Try clearing the system cache; it never hurts, it's easy and can cure erratic behavior.
Old loads will probably benefit with a clean load but for minor issues it's a shotgun overkill approach to troubleshooting.
Techs like because it works and makes things real easy... for them, not you!
Worse the issue can easily reoccur if it was caused by an app, setting, etc. Normally it's best to find the root cause rather than do a factory reset.
Exceptions are old loads and if you did a OS upgrade, in which case a factory reload fully warranted.
A reflash should only be done to upgrade or if the original factory load image has been corrupted (very unlikely).
ok.
i have an samsung galaxy tab S6 and since the upgrade to Android 11/OneUI3.1 international key on any hardware keyboard stopped working. regardless of layout set. Dvorak etc. does work though.
so i think it is a software bug and not some lingering configuration.
support asked me first to clear the cache on samsung keyboard app and when that didnt work they asked me to reset all settings in general management. no bueno there either. next thing they want me to do is facory data reset.
so my thinking is if this is a software bug that won't do any good. but reflashing the tablet with android 10 should work if the faulty software is in android 11, or rather in samsungs OneUI i guess.
does this make sense?
but i digressed. what i wanted to learn was what data is affected in a factory reset compared to a firmware flashing.
Masterkong said:
but i digressed. what i wanted to learn was what data is affected in a factory reset compared to a firmware flashing.
Click to expand...
Click to collapse
I basically answered your questionin above post..!
Factory reset will wipe your internal data.!
Where as flashing correct Official Firmware depends...... .!
eg If you do a dirty flash... you keep your data..! Data stays intact, but chances are "anything" (system apps) can get corrupted.?
Resulting eg, in excessive battery drain or an app not working properly.
(In Samsung devices when flashing you use /if you flash... eg Home_CSC etc with the other relevant files)
Otherwise/alternative, if you flash
(.. with the correct Official Firmware using)
eg CSC_XXX file, your device will automatically factory reset..!
Bottom line is, it depends how you flash your device.
example.....
HOME_CSC_xxx -> data will stay intact.
CSC_xxx-> device will factory reset.
Note,
If you knew the basics, about flashing official firmware......
you should have known, above information.?
So i suggest that either you do some reading /research, regarding flashing correct official
Firmware etc or you stand risk of soft
bricking you device..
Good luck
Masterkong said:
but i digressed. what i wanted to learn was what data is affected in a factory reset compared to a firmware flashing.
Click to expand...
Click to collapse
All critical data photos, contacts, music, vids, etc should already fully backed up, redundantly.
The whole idea of a reload or flash is a fresh start from issues that are present.
OS's are 100% expendable, critical data is not.
It's a little game to see how long you can keep a OS copy running well, but that's all it is.
Erratic behavior could indicate a virus or rootkit.
A benign instability could end up corrupting important data, even backups.
I'm ready to reload -now- should be how you roll; keep your data organized and backed up.
If you have a SD card slot, use it as a data drive. OS/programs/download folder on the internal memory or primary drive, and all critical data on the the data drive. You can nuke the OS but your data is safely (hopefully) still on the data drive, you backup that drive at least twice.