Battery drain in airplane mode (> 1%/hr) - Moto G Q&A, Help & Troubleshooting
OS: 4.4.2
Several of us have noticed a significant battery drain even in airplane mode, > 1%/hr . Typically, we've seen >10% discharge overnight.
Here is an example. Put it in airplane mode all night and had location services disabled. Here's the result, > 1%/hr drain. This was with Google Play Services 4.1.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This thread is to collect our observations, experiences, and hopefully find a resolution to this annoying issue. The MOTO G should, in theory, have bad-ass battery life.
Here are the further steps I took in determining a root cause.
1. Do a factory reset.
2. Full charge, leave it on charging for an additional 30mins beyond 100%.
3. Allow play store to update all built-in apps.
4. Add google account, and select the usual items for sync (no location!).
5. Disconnect power cable.
6. Discharge down to < 10%.
7. Full charge
8. Activate airplane mode.
9. Disable location services.
11. Lock screen
12. Disconnect charging cable.
OS: 4.4.2
Google Play Services: 4.0.34
So far, 5+hrs and no decrease in reported battery level. It is still showing 'charged' (i.e. it has not dropped to 99% yet).
Next test: Determine the effect of updating Google Play Services to 4.1
1. Update Google Play Services to 4.1 (newest one)
2. Use normally thru the day.
3. Fully charge phone at night.
4. Activate airplane mode.
5. Disable location services.
6. Lock screen.
7. Disconnect charging cable.
Google Play Services 4.1.31 was not available on Google Play for me. Here is the apk:
http://www.androidfilehost.com/?fid=23308990704255022
if0rg0t said:
Here are the further steps I took in determining a root cause.
1. Do a factory reset.
2. Full charge, leave it on charging for an additional 30mins beyond 100%.
3. Allow play store to update all built-in apps.
4. Add google account, and select the usual items for sync (no location!).
5. Disconnect power cable.
6. Discharge down to < 10%.
7. Full charge
8. Activate airplane mode.
9. Disable location services.
11. Lock screen
12. Disconnect charging cable.
OS: 4.4.2
Google Play Services: 4.0.34
So far, 5+hrs and no decrease in reported battery level. It is still showing 'charged' (i.e. it has not dropped to 99% yet).
Next test: Determine the effect of updating Google Play Services to 4.1
1. Update Google Play Services to 4.1 (newest one)
2. Use normally thru the day.
3. Fully charge phone at night.
4. Activate airplane mode.
5. Disable location services.
6. Lock screen.
7. Disconnect charging cable.
Click to expand...
Click to collapse
So when you upgraded to kitkat where you still on goole play services 4.0.34 ??
And if so where did you get google play services 4.1. If it was as an update on the playstore then fair enough but if you have downloaded it from elsewhere then maybe the 4.1 is not supported on moto g running kitkat etc. ie are you creating an issue yourself - of course we dont know yet if google play services is the cluprit anyway.
From your above post it seems your battery issue is fixed with bog standard kitkat, ie you say 5hrs and no drain yet.
scott_doyland said:
So when you upgraded to kitkat where you still on goole play services 4.0.34 ??
And if so where did you get google play services 4.1. If it was as an update on the playstore then fair enough but if you have downloaded it from elsewhere then maybe the 4.1 is not supported on moto g running kitkat etc. ie are you creating an issue yourself - of course we dont know yet if google play services is the cluprit anyway.
From your above post it seems your battery issue is fixed with bog standard kitkat, ie you say 5hrs and no drain yet.
Click to expand...
Click to collapse
Unfortunately, I can't be sure when I noticed the >1%/hr drain - whether before the google play services 4.1 update or after. The update that I installed was signed from Google, and the whole point of it was to decrease battery drain. I find it unlikely that it was the root cause of the battery drain. But, as you can see in my above, I plan to run an experiment to determine the effect of google play services 4.1 update.
I got the google play services 4.1 .apk from here:
http://www.androidpolice.com/2014/0...player-new-google-drive-api-preview-and-more/
Btw, 7hrs, and it is still indicating 'charged', and has not gone down to 99%!
if0rg0t said:
Unfortunately, I can't be sure when I noticed the >1%/hr drain - whether before the google play services 4.1 update or after.
Click to expand...
Click to collapse
I noticed this issue last night, and that was with Google Play Services: 4.0.34 installed.
if0rg0t said:
Unfortunately, I can't be sure when I noticed the >1%/hr drain - whether before the google play services 4.1 update or after. The update that I installed was signed from Google, and the whole point of it was to decrease battery drain. I find it unlikely that it was the root cause of the battery drain. But, as you can see in my above, I plan to run an experiment to determine the effect of google play services 4.1 update.
I got the google play services 4.1 .apk from here:
http://www.androidpolice.com/2014/0...player-new-google-drive-api-preview-and-more/
Btw, 7hrs, and it is still indicating 'charged', and has not gone down to 99%!
Click to expand...
Click to collapse
In installed Google Play Services 4.1. After going thru the same procedure, I am down to 97% after 3hrs using airplane mode and location services off the whole time. Perhaps Google Play Services is the culprit. However one of you mentioned that you observed the drain even with 4.0.3x ... strange. Maybe there are two difference phenomenon in effect? Will let it run some more to confirm the drain rate - then will revert to 4.0.3x to complete the A-B-A test .
if0rg0t said:
In installed Google Play Services 4.1. After going thru the same procedure, I am down to 97% after 3hrs using airplane mode and location services off the whole time. Perhaps Google Play Services is the culprit. However one of you mentioned that you observed the drain even with 4.0.3x ... strange. Maybe there are two difference phenomenon in effect? Will let it run some more to confirm the drain rate - then will revert to 4.0.3x to complete the A-B-A test .
Click to expand...
Click to collapse
Did a factory reset and the usual basic setup. This time around, my phone was automatically upgraded to google play services 4.1. I found the .apk for 4.0.34 and reverted to that. Then charged to full, and enabled airplane mode and disabled location services. After 2+ hrs, it is still at 100%!
I'll let it run all night to confirm. However, from the looks of it, it seems that google play services 4.1 is causing a ~1%/hr discharge in airplane mode with location services disabled. WTH google? I thought 4.1 was supposed to deliver *better* batt life.
Anywhoo ... will report in the morning.
if0rg0t said:
Did a factory reset and the usual basic setup. This time around, my phone was automatically upgraded to google play services 4.1. I found the .apk for 4.0.34 and reverted to that. Then charged to full, and enabled airplane mode and disabled location services. After 2+ hrs, it is still at 100%!
I'll let it run all night to confirm. However, from the looks of it, it seems that google play services 4.1 is causing a ~1%/hr discharge in airplane mode with location services disabled. WTH google? I thought 4.1 was supposed to deliver *better* batt life.
Anywhoo ... will report in the morning.
Click to expand...
Click to collapse
I'm getting a 0.8% drain with everything disabled but 2G. Strange as this doesn't normally happen with me. Can't find a way to reduce it...
I had the same issue. With Google Play Service 4.1 I have 1% in 8 hours at airplane mode now. For me the manual upgrade did the trick. Battery seems to be better over all.
regards
if0rg0t said:
Did a factory reset and the usual basic setup. This time around, my phone was automatically upgraded to google play services 4.1. I found the .apk for 4.0.34 and reverted to that. Then charged to full, and enabled airplane mode and disabled location services. After 2+ hrs, it is still at 100%!
I'll let it run all night to confirm. However, from the looks of it, it seems that google play services 4.1 is causing a ~1%/hr discharge in airplane mode with location services disabled. WTH google? I thought 4.1 was supposed to deliver *better* batt life.
Anywhoo ... will report in the morning.
Click to expand...
Click to collapse
Okay, here's the morning report. With Google Play Services 4.0.34: 9+hrs in airplane mode and location services disabled and still at 100%!
Then, did a factory reset, and the usual updating of factory apps - which also updated Google Play Services to 4.1. Full charged. Now, I'm down to 98% after < 2hrs.
In summary:
Factory reset and Google Play Services 4.0.34. 0% discharge after 9+ hrs.
Factory reset and Google Play Services 4.1. > 1%/hr discharge.
Sigh, any ideas .. ?
Interesting. May have to downgrade my Moto x and try this as well. I'm getting 1 percent per hour loss with airplane mode or not. No real difference either way...which isn't right.
Sent from my Moto X cellular telephone...
Mr.Scrooby said:
I had the same issue. With Google Play Service 4.1 I have 1% in 8 hours at airplane mode now. For me the manual upgrade did the trick. Battery seems to be better over all.
regards
Click to expand...
Click to collapse
Just to be clear:
With Google Play Services 4.0.34 you had > 1%/hr drain in airplane mode.
And now with Google Play Services 4.1 you have 1% in 8 hrs in airplane mode.
Questions:
1. Was the previous Google Play Services 4.0.34 for sure, or was it 4.0.33? Because the phone initially comes with 4.0.33.
2. Did you do a factory reset each time? If not, did you have other apps installed?
kj2112 said:
Interesting. May have to downgrade my Moto x and try this as well. I'm getting 1 percent per hour loss with airplane mode or not. No real difference either way...which isn't right.
Sent from my Moto X cellular telephone...
Click to expand...
Click to collapse
Make sure you try 4.0.34, and not 4.0.33.
Please do report your findings back to this thread.
Regards.
theoneofgod said:
I'm getting a 0.8% drain with everything disabled but 2G. Strange as this doesn't normally happen with me. Can't find a way to reduce it...
Click to expand...
Click to collapse
What version of Google Play Services did you observe the 0.8%/hr battery drain with?
if0rg0t said:
Just to be clear:
With Google Play Services 4.0.34 you had > 1%/hr drain in airplane mode.
And now with Google Play Services 4.1 you have 1% in 8 hrs in airplane mode.
Click to expand...
Click to collapse
That is correct! And I have way better battery in normal day use.
if0rg0t said:
What version of Google Play Services did you observe the 0.8%/hr battery drain with?
Click to expand...
Click to collapse
JB 4.3, Google Play Services 4.0.34, I uninstalled the updates so it's 3. something, still draining around 0.9% I'm tempted to get my bootloader unlocked and do some real digging, like change governors, etc.
Btw I also had the drain on 4.4.2 with everything updated.
Using Google Play Services 4.1
Just noticed that my wifi was set to always available for scanning. Even though wifi was off, phone in airplane mode, and location disabled - the battery screen still showed 25% drain due to wifi. However, the battery was discharged down to 96% in < 4hrs. 25% of that only accounts for 1% ... the rest of the 3% still discharged in some other manner ..
Recharging back to 100%, and disabled always available for scanning. Will see if it makes a difference. If it doesn't, I think I have grounds to replace the phone. Can't think of anything else to do .. battery drain with a factory reset and airplane mode ... sheesh.
theoneofgod said:
JB 4.3, Google Play Services 4.0.34, I uninstalled the updates so it's 3. something, still draining around 0.9% I'm tempted to get my bootloader unlocked and do some real digging, like change governors, etc.
Btw I also had the drain on 4.4.2 with everything updated.
Click to expand...
Click to collapse
Have you tried this specific combination: KitKat 4.4.2 with Google Play Services 4.0.34?
if0rg0t said:
Have you tried this specific combination: KitKat 4.4.2 with Google Play Services 4.0.34?
Click to expand...
Click to collapse
I haven't. I've just updated to 4.4.2 and did a factory reset. Going to start from scratch with no extra apps, and add slowly to debug it.
Related
Google Play Services Eating Battery
Just been at my desk in the office all day, no maps use, nothing at all that calls for location. Google Play Services 39% of battery use 2 hours and 1 minutes of GPS use Dunno what to do, but clearly Play services has hit up location services for almost 1/3 the time my phones been off the charger today.
sluflyer06 said: Just been at my desk in the office all day, no maps use, nothing at all that calls for location. Google Play Services 39% of battery use 2 hours and 1 minutes of GPS use Dunno what to do, but clearly Play services has hit up location services for almost 1/3 the time my phones been off the charger today. Click to expand... Click to collapse some report that this might be an issue with GNow. You might wanna turn that off/reboot and see if it helps. So far I didnt encounter that.
My google play services has been on for 22% . Keep awake time 8 hours 20 mins! I have now turned google now off. Also note my location is set to battery saving mode too.
Disable Google location reporting and history. Saves a bundle.
Google now has never been enabled on my phone and location reporting has always been off as well. Since I've totally disabled location services its used another 2 hours of GPS. Sent from my Nexus 5 using xda app-developers app
How do you disable Google Now?
I think Google is doing something on the back end with google play services. I noticed it eating my battery and keeping my phone awake yesterday. I believe there is a google play services update that was pushed out as well. I hope this gets sorted out soon.
[Q] Google Services/Google Play Services running constantly
I've looked around a bunch and it seems like a lot of people are having a problem with terrible battery drain after the last two android updates. I'm on Verizon, unrooted, stock GS3. Ever since the update to 4.4 I've been hit with Google Services or Google Play Services running non-stop. My phone battery will discharge from 100% to critical in less the 4 hours without any use. The usual tricks of killing the process, restarting the phone and factory resetting have not worked. This has gotten ridiculous. Has anyone come up with any way to fix the sticking processes? Any kind of update at all? I'm extremely frustrated. I've had this phone for 2 years with no battery drain problems. Then I took the first 4.4 update and I started getting problems. Now with the newest update its much worse. Nothing will stop Google Services from running constantly. I can't wait to get an upgrade at this point.
bbuck002 said: I've looked around a bunch and it seems like a lot of people are having a problem with terrible battery drain after the last two android updates. I'm on Verizon, unrooted, stock GS3. Ever since the update to 4.4 I've been hit with Google Services or Google Play Services running non-stop. My phone battery will discharge from 100% to critical in less the 4 hours without any use. The usual tricks of killing the process, restarting the phone and factory resetting have not worked. This has gotten ridiculous. Has anyone come up with any way to fix the sticking processes? Any kind of update at all? I'm extremely frustrated. I've had this phone for 2 years with no battery drain problems. Then I took the first 4.4 update and I started getting problems. Now with the newest update its much worse. Nothing will stop Google Services from running constantly. I can't wait to get an upgrade at this point. Click to expand... Click to collapse From what I've read on not just here, but for other phones...the usual culprit is location services via google now. The best way to test this is to turn off google now (which will just give you the standard pre jb google search) and see if that calms things down. If you want google now...try turning off location reporting in google''s location settings. Additionally, turn off syncing to things under the google account that you don't necessary need to sync constantly.
dvschnk said: From what I've read on not just here, but for other phones...the usual culprit is location services via google now. The best way to test this is to turn off google now (which will just give you the standard pre jb google search) and see if that calms things down. If you want google now...try turning off location reporting in google''s location settings. Additionally, turn off syncing to things under the google account that you don't necessary need to sync constantly. Click to expand... Click to collapse I kept reading more forum posts yesterday, and I am fairly confident that I found the correct answer for my phone. I've never had a problem before with the location services draining my battery. The culprit is the "OK Google" voice detection constantly listening. Ever since I turned that off, my battery usage has returned to normal. Immediately I noticed a difference in the phone's performance and the battery percentage didn't drain while I was watching it. This makes sense too with the timing of the update and my battery drain. KitKat brought this feature to the GS3 and that is precisely when my battery started to be sucked dry. Whereas before, Google services was listed as 40-60% of my battery usage, it's now down to 15%. The good thing with turning this off is I never used the feature, unlike location services that are baked into everything and actually useful to me. Thanks for the help.
Google Play Services draining my battery
I have a Pixel 2 64 GB, and I've been seeing astounding battery drain by Google Play Services lately (I believe it started with the November OTA update, but I can't be 100% sure). Some days are worse than others, and on those days Play Services will be responsible for 30% or more of the battery usage. I haven't been able to pin down when it happens, other than that disabling location services doesn't seem to affect it. Deleting data for Google Play Services as well as the Google app, and rebooting the phone, seems to fix the issue for a day or two (during which I'll get fantastic battery life), but then it comes back. Are there any other fixes I could try? Anyone experiencing similar issues?
Try turning off wifi and Bluetooth scanning.
gm007 said: Try turning off wifi and Bluetooth scanning. Click to expand... Click to collapse Thanks! Bluetooth is off, but wifi scanning was turned on. I'll report back here if I see any effect at all.
I'm having the same issue. Factory reset didn't resolve the issue. Giving the scanning off a try.
Same here... does not have a pixel phone but latest oneplus. google play service goes to nearly 30 % in GSAM monitor. I have searched in web and someone says that google updates play service in the background in the last days. and many, many users are talking about massive battery drain because of google play service. What can we do? PS: Wifi seraching is off, bluetooth, too... no difference!!
Same here - 50 % battery drain.
Same here, tried a factory reset twice and still got the same thing.
Hi, OP here again. So, yesterday, with Wi-Fi Scanning turned off, Play Services seemed to behave well on my phone—ended up with about 3% of total battery usage at the end of the day (~ 15 hours). Hopefully it goes just as well today.
Is turning off WiFi scanning the Settings > WiFi > WiFi Preferences and the three options.. -Turn on WiFi automatically -Connect to Open Networks -Open Network Notifications Or is that something else?
Today my Google Play Services ballooned back up to > 20% usage
foghorn67 said: Is turning off WiFi scanning the Settings > WiFi > WiFi Preferences and the three options.. -Turn on WiFi automatically -Connect to Open Networks -Open Network Notifications Or is that something else? Click to expand... Click to collapse It's in location settings.
Dropping by to say that I am experiencing the same thing, only when I have wifi turned on. I'm fairly confident that it's caused by wifi.
junkimchi said: Dropping by to say that I am experiencing the same thing, only when I have wifi turned on. I'm fairly confident that it's caused by wifi. Click to expand... Click to collapse It's not wifi, it's all sync activity that happen when connected to wifi,like Google backup and photo backup...
Whats funny is that while having problems with Play Services on my Pixel 2, my Pixel XL 2016 has been a champ. Until I re-activated it as a phone on Project Fi, now Play Services is starting to go beserk. Not sure if it just needed a few moments, or if this is an all day thing that will just follow me around no matter what phone I use.
...
Dropping by AGAIN to confirm that its happening with these conditions: - The drain never happens when I'm off wifi - Drain stops when I reboot the phone - After I reboot the phone I can get on wifi without drain - When I connect the charger to the phone while on wifi it starts the Google Play Services drain again I've tested this sequence for almost a whole week now and I'm fairly confident in my findings, I do this type of **** for a living. Try it yourselves.
junkimchi said: Dropping by AGAIN to confirm that its happening with these conditions: - The drain never happens when I'm off wifi - Drain stops when I reboot the phone - After I reboot the phone I can get on wifi without drain - When I connect the charger to the phone while on wifi it starts the Google Play Services drain again I've tested this sequence for almost a whole week now and I'm fairly confident in my findings, I do this type of **** for a living. Try it yourselves. Click to expand... Click to collapse Are you on Project Fi? I am, so I called them and asked for escalation and told them it follows me on my 2016 Pixel XL and factory resets don't do anything. They asked for a bug report so they could send it to the engineers. Hopefully they will get back to me.
Google Play Services is still API 23 here. It should be updated to API 26 for Oreo users and API 27 for Oreo 8.1 DP users....... Sent from my Pixel 2
thesebastian said: Google Play Services is still API 23 here. It should be updated to API 26 for Oreo users and API 27 for Oreo 8.1 DP users....... Sent from my Pixel 2 Click to expand... Click to collapse I don't know what this means..... Anyway, my issues seemed to have vanished. I'm finally experiencing all that excellent battery life people have been talking about. I don't know if it's something Google did on their end that is now changed, or if it's the following: -On my Google Now feed, there was a ton of stuff checked in the "you showed interest" section. Every NFL team, several political figures, a few movie franchises, and it kept going. It was like 5 minutes of unchecking stuff. -I uninstalled Pandora. Even without firing up the app after a boot, it was causing issues.
I've had play services randomly draining battery with no real understanding why. I did toggle off its background activity and haven't had it since
Huge CPU usage after update Google play services 12.7.x
Hi. I got these problems these days: 1. My phone looses wifi signal and cannot reconnect again. 2. I activated cpu monitor from developer option and see huge CPU usage some time and fast battery draining. 3. Some time (when my phone cannot connect to the WiFi) I tried to soft rest the mate 8 then the phone hang and I have to use hard reset to reset the phone. After that I checked my apps to find the problem and I saw the Google play service is updated to v 12.6.73 then I uninstalled the update in installed Google play services v 12.5.29 The problem is solved now but unfortunately the Google play services update automatically and then the problem begin again. I cannot find any solution to disable Google play services automatically update . (I have disabled automatic update from goolge play store but problem exist)
afromoh said: Hi. I got these problems these days: 1. My phone looses wifi signal and cannot reconnect again. 2. I activated cpu monitor from developer option and see huge CPU usage some time and fast battery draining. 3. Some time (when my phone cannot connect to the WiFi) I tried to soft rest the mate 8 then the phone hang and I have to use hard reset to reset the phone. After that I checked my apps to find the problem and I saw the Google play service is updated to v 12.6.73 then I uninstalled the update in installed Google play services v 12.5.29 The problem is solved now but unfortunately the Google play services update automatically and then the problem begin again. I cannot find any solution to disable Google play services automatically update . (I have disabled automatic update from goolge play store but problem exist) Click to expand... Click to collapse The problem is solved by updating my Google play services to beta version 12.6.85.
Google Play Services Drain
I was looking at my girlfriends phone to compare some battery stats and was astounded to see that Google play services was draining 45% of the battery. As it's not my phone don't really have the time to do any serious diagnostics at the moment, and wanted to know if anyone had/had solved a similar issue? Appreciate the help
Welcome to Android
b1337 said: Welcome to Android Click to expand... Click to collapse Haha I am a lifelong android user, just haven't had a Google phone since my 6p. Just wondering if there are any known issues as I wont have the opportunity to do the gsam/betterbatterystats debug that I would otherwise do as it's my girlfriends phone Also the fact its draining 2% a minute when in use is insane :silly:
Try the beta and see if that helps.
Usually, google play services drains are related to sync. The account/google play/other google service is trying to sync but not connecting, so it just continually tries to reconnect. Try turning off sync and see if the problem goes away. It might be syncing in areas with weak signal is causing the problem.
I just checked my Pixel 3 and Google Play Services does not show up on my battery usage chart. Only Nova Launcher (3%), Google Play Store (2%), Outlook (2%) and BlueMail (1%). I have been trying out different email programs for the last couple of hours and just ran the current security upgrade.
whbrittain said: I just checked my Pixel 3 and Google Play Services does not show up on my battery usage chart. Only Nova Launcher (3%), Google Play Store (2%), Outlook (2%) and BlueMail (1%). I have been trying out different email programs for the last couple of hours and just ran the current security upgrade. Click to expand... Click to collapse You have show system apps by hitting the 3 dots, although the problem hasn't come back since playing with some settings and a reboot