[Q] Nexus 5 file copy weirdness! - Nexus 5 Q&A, Help & Troubleshooting

Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers

mike1904mj said:
Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers
Click to expand...
Click to collapse
I should add, that it'll view any images that were not originally taken on this phone. (The images I'm trying to put back on the phone have been uploaded to skydrive/google drive and then redownloaded)

Hey all,<br />
<br />
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.<br />
<br />
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!<br />
<br />
Thanks for any pointers
Click to expand...
Click to collapse
I am confused. You said in the first post that you can't view images when you copy them to the phone and in the second post you say that you can view them
Sent from my Nexus 5
---------- Post added at 07:35 PM ---------- Previous post was at 07:34 PM ----------
Edit: that it will view photos not taken on the nexus.
Sent from my Nexus 5

mike1904mj said:
Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers
Click to expand...
Click to collapse
Wipe Gallery data and reboot phone.

Aerowinder said:
Wipe Gallery data and reboot phone.
Click to expand...
Click to collapse
Sorry guys! Not very clear on my part!
I took some photos on the phone, and uploaded them to skydrive. After wiping the phone I tried to re download them both from skydrive app and from my skydrive downloads on the pc. The phone will not display the images. I can use my computer connected to the phone as a pen drive if you like.... And can load the photos to display on the pc just fine.
Now if I copy an image taken from the internet or one of my slr snaps to the phone it will display them fine on the phone!
I hope this makes more sense?

Update if this helps :
I have a directory of shots from my nexus 5 on the laptop. I can open them on the laptop no problem. Copying them to the phone results in a file that cannot be opened (grey screen where image should be).
If I open the file on my laptop before transfer in photoshop or paint and then re-save it......... then transfer to phone it opens fine on the phone!

Related

[Q] How to change the date for video files

Hi, I've just rooted the Nexus 5 and, before doing it, I saved all my photos and videos on my desktop.
Once the process was finished I copied back all the files but now all my videos are on top of the gallery, while the photos are aligned correctly. The date of the photos are correct, the video's ones are not, the copy overwrited the creation date with the actual date.
I tried to modify that in Windows but once I copy them back the date is updated immediately.
Is there a way to fix this?
I tried to edit the info directly on the Nexus but in debug mode I cannot modify anything, I have to copy them on my pc (and if I disable the debug mode I cannot browse the Nexus on Windows)
Help me

help with locker app files

Ok, so my buddy had an app downloaded from the google play store. back when the S4 Mini was newish. He had some kind of photo/file locker app which all i can tell you is it made a folder on the internal storage simply called "Locker" and all the encrypted files that were locked with that app were in there but of course un-readable because that are apparently actually encrypted to some extent. the phone went overboard in the salt water, couldnt be repaired but i managed to get it running enough to pull the "locker" folder with all the locked data off the storage. He doesnt remember the name of the app used and no longer has the google account to look at his download history to find it. but the icon was blue-ish and it created a folder called "locker" on the storage. he entered his passcode on a dialpad looking menu and boom, his locked files showed up. but thats all i know about it. hes trying to get that data readable again, and changing the extension to jpeg or jpg or png didnt work. just wondering if anyone here may have some sugguestions of apps to try to get these files readable again, if i could find the exact program used my plan was to install it on his new phone. set a password and lock a random picture so this way the program would created all the directories or whatever it needed, and i can copy the recovered files from the old phone and copy them into the new phone in the appropriate directory, and hopefully unlock those files. sorry if im jumping around alot. so im trying to find a way to make these files readable again is the end goal. ive tried for days to get them unlocked. and if anyone can help me they are on these forums. Any help ideas would be greatly appreciated.
jaxfljustin said:
Ok, so my buddy had an app downloaded from the google play store. back when the S4 Mini was newish. He had some kind of photo/file locker app which all i can tell you is it made a folder on the internal storage simply called "Locker" and all the encrypted files that were locked with that app were in there but of course un-readable because that are apparently actually encrypted to some extent. the phone went overboard in the salt water, couldnt be repaired but i managed to get it running enough to pull the "locker" folder with all the locked data off the storage. He doesnt remember the name of the app used and no longer has the google account to look at his download history to find it. but the icon was blue-ish and it created a folder called "locker" on the storage. he entered his passcode on a dialpad looking menu and boom, his locked files showed up. but thats all i know about it. hes trying to get that data readable again, and changing the extension to jpeg or jpg or png didnt work. just wondering if anyone here may have some sugguestions of apps to try to get these files readable again, if i could find the exact program used my plan was to install it on his new phone. set a password and lock a random picture so this way the program would created all the directories or whatever it needed, and i can copy the recovered files from the old phone and copy them into the new phone in the appropriate directory, and hopefully unlock those files. sorry if im jumping around alot. so im trying to find a way to make these files readable again is the end goal. ive tried for days to get them unlocked. and if anyone can help me they are on these forums. Any help ideas would be greatly appreciated.
Click to expand...
Click to collapse
Have you tried to open that images on Adobe Photoshop ?
saarav242 said:
Have you tried to open that images on Adobe Photoshop ?
Click to expand...
Click to collapse
I did not. I will definitely try that. ill have to guess which ones are pictures. i know there are videos in there too. Thank you for the suggestion.
jaxfljustin said:
I did not. I will definitely try that. ill have to guess which ones are pictures. i know there are videos in there too. Thank you for the suggestion.
Click to expand...
Click to collapse
Anytime with pleasure mate !! And for video file, You should try Xilisoft Video Editing software and convert video file to another format.
It should be also working fine.
saarav242 said:
Anytime with pleasure mate !! And for video file, You should try Xilisoft Video Editing software and convert video file to another format.
It should be also working fine.
Click to expand...
Click to collapse
I'm not sure which one is the video because there is no file extension or anything. But I will try Photoshop here shortly and see if I can at least open the pictures. I'll post s snapshot of the files
Download
Es file explorer
And press on the picture and choose open as image
And it will work
This screen shot may help you
I have tried both photoshop and es file explorer. no luck with either. i tried every single file as image and even tried video on each. neither worked. any other ideas? i appreciate all the help so far :fingers-crossed:
jaxfljustin said:
I have tried both photoshop and es file explorer. no luck with either. i tried every single file as image and even tried video on each. neither worked. any other ideas? i appreciate all the help so far :fingers-crossed:
Click to expand...
Click to collapse
Okay, try to upload image and video on your Google Account and open. Let see what will you see.
saarav242 said:
Okay, try to upload image and video on your Google Account and open. Let see what will you see.
Click to expand...
Click to collapse
I uploaded one of the smaller files which should be the image and one of the larger ones which should be the video. both just say there are no previews available when i try and open either of them.
If the files were encrypted then no matter which app you use, you won't be able to open them. You need to decrypt them first. To decrypt them you need the password they were encrypted with and the encrypting/decrypting algorithm (provided by the locker app). I would try to find the app (and copy the files to its folder), or try to decrypt it using various decrypting algorithms, provided the app uses a standard well-known one.
jaxfljustin said:
I uploaded one of the smaller files which should be the image and one of the larger ones which should be the video. both just say there are no previews available when i try and open either of them.
Click to expand...
Click to collapse
We will not defeat
Try to fix image and video from below link :
https://online.officerecovery.com/pixrecovery/ and for video : https://online.officerecovery.com/

whats app

Hello
I am an whats app user on the nexus 5 running on 5.1.1. Yesterday all of a sudden, i could not view most of whatsapp pics on my nexus 5. When i tried viewing it, it said media not found on SD card. I DID NOT DELETE THEM IN MY PHONE. When i tried viewing it in my phone, it said the image cannot be viewed as it is too large or corrupted. Today, i check my phone and they have been completely deleted. I am not happy
Please help
Connect to a laptop and confirm if you see any pics in the whasapp media folder...

Pixel 2 XL - Android P beta - Photos Issue

Hi All,
I was unable to post in the dev area so thought i would post here and see what we come up with.
I have updated to the Android P beta and since then my DCIM Folder is empty. I am able to see the photos in the "Photos" app but when using a file explorer they are not visible. Also when attempting to upload to Google Photos i have a whole bunch that are unable to be uploaded with error " Not backed Up. Too big or unknown type". I though i would connect the phone to a pc to test and the DCIM folder is also empty here. I know i can roll back but rolling back mean a full device wipe. Looking around for answers the only thing i could find on on iOS devices with iOS 11.??? and users had the same error on their phones when trying to upload due to a file compression change. Don't really care about the upload just want to be able to access my photos again in the file explorer. Any help woud be greatly appreciated.
Cheers!

Where are the WhatsApp files on Android 11?

I can no longer find the media files that used to be in /storage/emulated/0/WhatsApp until Android 10. I've searched the following locations with no luck:
/storage/emulated/0/Android/data/com.whatsapp
/storage/0BD9-A981/Android/data/com.whatsapp
/data/data/com.whatsapp
/data/user/0/com.whatsapp
/data/user_de/0/com.whatsapp
Any help is welcome. Thank you!
KaMyKaSii said:
I can no longer find the media files that used to be in /storage/emulated/0/WhatsApp until Android 10. I've searched the following locations with no luck:
/storage/emulated/0/Android/data/com.whatsapp
/storage/0BD9-A981/Android/data/com.whatsapp
/data/data/com.whatsapp
/data/user/0/com.whatsapp
/data/user_de/0/com.whatsapp
Any help is welcome. Thank you!
Click to expand...
Click to collapse
Try to locate the folder using the command:
Code:
ls /data/data/com.whatsapp*
VD171 said:
Try to locate the folder using the command:
Code:
ls /data/data/com.whatsapp*
Click to expand...
Click to collapse
I just found the folder. But thanks anyway. Here's the location for those who also need it:
/storage/emulated/0/Android/media/com.whatsapp/WhatsApp
Hi.. In Android 10, Whatsapp folder used to be in root folder (emulated/0), but in Android 11, it has moved to Android/media folder. The big problem it has is - everytime you wipe data to install a ROM, Whatsapp along with media needs to be backed up. Does someone know a workaround here so that WhatsApp has its folder in the root directory? Thanks.
I wouldn't call /sdcard (/storage/emulated/0) the root directory, but ok. Whether the whatsapp folder is placed directly in /sdcard or in /sdcard/Android/media doesn't make a difference as to whether you have to back it up, as it will be on the userdata partition in both cases.
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
I am in the same boat. I can no longer find the dual WhatsApp files, and that version is like a redhead stepchild, cannot add stickers, doesn't recognize file types, etc. All since Android 11 moved the dual app files "somewhere".
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
Same here, it happened this morning. I am having my exams and because of this I can't access my pdf notes anymore. All of this is so frustrating :/
Someone also got trouble with loading the "WhatsApp Images" Folder over a File Explorer?
When i wanna access it from several Apps like File Explorer or Backup Apps, it will load like endless, some minutes at least.
Have mor than 10 000 Pictures in it but before it loaded always immediately.
If i am in TWRP i can access the Folder but don't scroll down with the bar, just around 1/3 of the Page. Only if i scroll over the Display every File it will show me someting, otherwise it shows just Empty over some Files, like there would be a File Limitation?
Chrypsisilon said:
Someone also got trouble with loading the "WhatsApp Images" Folder over a File Explorer?
When i wanna access it from several Apps like File Explorer or Backup Apps, it will load like endless, some minutes at least.
Have mor than 10 000 Pictures in it but before it loaded always immediately.
If i am in TWRP i can access the Folder but don't scroll down with the bar, just around 1/3 of the Page. Only if i scroll over the Display every File it will show me someting, otherwise it shows just Empty over some Files, like there would be a File Limitation?
Click to expand...
Click to collapse
Exactly the same here. Switched to Samsung android 11 3 weeks ago and since a few days Whatapp app backup (80mb) took an hour instead of less than 2 minutes. Quickly found out that WA folder had been moved and that it now takes 10-60 seconds to open WA images folder (9400 pics) instead of < 1sec at previous location. Yesterday I reinstalled WA and everything was placed back in the original folder (0/WhatsApp) and everything was fast again. But tonight (00:00) everything has been moved to Android/media/com.whatsapp and the backup of whatapp is already running for 50 minutes now. The status for a very long time is: "Prepairing google drive backup".
This is very frustrating and I don't understand how they can ruin this for so many people (see google store reviews).
I don't understand why one location is so much slower than another directory. Is exactly the same storage. Does it have to do with indexes? Who is going to offer a solution for this, Samsung or Whatsapp?
Google or WhatsApp have had to get a solution, but if the wan't?
Because i am using OnePlus, so we know that it shouldn't be a Mobile Phone Manufacturer issue.
Crazy that even the built in Backup won't work because i just use other ways like "FolderSync" or "Synology DS Cloud" Backup.
Even Built in File Explorer or such as "X-Plore" and whatever, won't load the Folder until there are gone some Minutes.
Can also just guess why, but Indexing should be done if it is.
Did also some other trys with a Folder which has just 5130 Pictures (copy of some Pictures).
Used "X-plore" to easy Move the Folder around.
- Move Picture Folder in "Android" Folder will work well but every of the 3 subfolder "data", "media", "obb" will get in trouble.
- Move Picture Folder into "data", it will take a longer Time, also "obb" Folder which is a kind faster.
- Move Picture into "media", it will moved immeaditly like usual at the Phone.
Access Picture Folder just under "Android" Folder it will work fine, but if you wanna Access this Folder under "data", "media" or "obb" you have to wait and enjoy the running circle symbol.
So is the question, what is different with all the subfolder under "Android", like they would have a Speed limit or additional encryption?
First you need to do a whole backup of your chat so that you can migrate the chat information from respectable whatsapp to Fouad Whatsapp.
I am also facing this problem yesterday when I upgrade my smartphone from android 10 to android 11. But after some research, I found the solution. Here are the complete details:
Whatsapp folder in android 11
For images
Android\media\com.whatsapp\WhatsApp\Media\WhatsApp Images
Guys, I'm using Samsung phone too and my WhatsApp media files is in a mess too since the location change a couple of months ago. Now I have media stores in these 2 folders, just like you guys:
1) Whatsapp/Media
2) Android/media/com.whatsapp/Whatsapp/Media (new location)
Now my issue is, I have photos back from year 2016. I can view it in Whatsapp chat (some of them can't locate anymore) but i can't find it in both the directories mentioned above. When I select 'view in gallery', and then i use MiXplorer to check the image location, it says: (refer to attached screenshots)
Path: content://com.whatsapp.provider.media/item (which i guess it is in obb folder)
How is this even possible? The image is not lost but it is not accessible by me anymore and I cant back it up. Due to this mess, I really want to tidy up my media files and move them into single location, presumably the new location but the missing files stop me from doing it. It's bugging me for a few months now
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
I had installed beta APK and it has some bugs. Today I've decided tou reinstall the sable APK when i uninstalled the beta App the whole folder form android/media also deletd and I've lost everything thing. I had backed up to google drive a few days ago now i could not found the backup. The backup i got is of Dec 2020.
Guys, try this path: <SD-CARD>/Android/media/com.whatsapp/WhatsApp
I found all my whatsapp media there since android 11 upgrade (Samsung M31)
All my files keep on /sdcard/WhatsApp/Media even on Android 11.
Some solution here about the Access Time from the Images Folder?
When i Access (does not matter which File Explorer or Backup Tool) then i have to wait over 10 Minutes and most of them still won't show any pictures. Of Coursee i have over 10'000 Files in it but at the old Location it took me just a few seconds.
Chrypsisilon said:
Some solution here about the Access Time from the Images Folder?
When i Access (does not matter which File Explorer or Backup Tool) then i have to wait over 10 Minutes and most of them still won't show any pictures. Of Coursee i have over 10'000 Files in it but at the old Location it took me just a few seconds.
Click to expand...
Click to collapse
Any OS has problems to deal with folders that contains millions of files.
Certainly, you need to clean the folder.

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