Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers
mike1904mj said:
Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers
Click to expand...
Click to collapse
I should add, that it'll view any images that were not originally taken on this phone. (The images I'm trying to put back on the phone have been uploaded to skydrive/google drive and then redownloaded)
Hey all,<br />
<br />
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.<br />
<br />
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!<br />
<br />
Thanks for any pointers
Click to expand...
Click to collapse
I am confused. You said in the first post that you can't view images when you copy them to the phone and in the second post you say that you can view them
Sent from my Nexus 5
---------- Post added at 07:35 PM ---------- Previous post was at 07:34 PM ----------
Edit: that it will view photos not taken on the nexus.
Sent from my Nexus 5
mike1904mj said:
Hey all,
I'm wondering if you can help me with my nexus 5. I've been trying to copy a few photos to the phone from my computer and while the files will copy ok they will not open on the nexus They show up in the gallery as blank images and when you tap the individual image it comes up as a blank screen.
Looking at image properties the resolution is correct, the file size is correct but it just won't open the files! I'm really stuck here as I've never had this problem with an android phone before (haven't had android for the last two years and I always loved the ease of copying stuff to them)!
Thanks for any pointers
Click to expand...
Click to collapse
Wipe Gallery data and reboot phone.
Aerowinder said:
Wipe Gallery data and reboot phone.
Click to expand...
Click to collapse
Sorry guys! Not very clear on my part!
I took some photos on the phone, and uploaded them to skydrive. After wiping the phone I tried to re download them both from skydrive app and from my skydrive downloads on the pc. The phone will not display the images. I can use my computer connected to the phone as a pen drive if you like.... And can load the photos to display on the pc just fine.
Now if I copy an image taken from the internet or one of my slr snaps to the phone it will display them fine on the phone!
I hope this makes more sense?
Update if this helps :
I have a directory of shots from my nexus 5 on the laptop. I can open them on the laptop no problem. Copying them to the phone results in a file that cannot be opened (grey screen where image should be).
If I open the file on my laptop before transfer in photoshop or paint and then re-save it......... then transfer to phone it opens fine on the phone!
I have used microsoft autoplay for years transferring photos and videos to my PC from my camera and my phone. The phone is working fine with one exception.
1) I'm able using autoplay on my PC to set a destination directory on the PC i.e. C:\Users\Mike\Pictures\2015
2) I can also tag them with event details or simply let them the folder be auto named to the date of transfer.
3) Deleting the source is also optional, saying no, simply lets them remain on the phone.
What I have noted since I got my S6, is the S6 will not simply transfer the videos and photos in the /DCIM/Camera folder, but it will transfer TTS files from the navigation software Waze under the Android/Wave folder and other files from assorted game apps also under the android folder.
So I have two questions:
1) Is there anyway to tell the phone to only share the folders under "DCIM" during sync / transfer?
2) Is there any other way to hide folders on the phone other than "private mode", this does not work as the navigation software does not see it's TTS files and simply transfers them again?
This seems to be a pretty simple issue, yet its stumped me and Samsung was no help either, they suggested their smart switch software, which is more for backup than transferring periodically.
Thanks
Mike
I can no longer find the media files that used to be in /storage/emulated/0/WhatsApp until Android 10. I've searched the following locations with no luck:
/storage/emulated/0/Android/data/com.whatsapp
/storage/0BD9-A981/Android/data/com.whatsapp
/data/data/com.whatsapp
/data/user/0/com.whatsapp
/data/user_de/0/com.whatsapp
Any help is welcome. Thank you!
KaMyKaSii said:
I can no longer find the media files that used to be in /storage/emulated/0/WhatsApp until Android 10. I've searched the following locations with no luck:
/storage/emulated/0/Android/data/com.whatsapp
/storage/0BD9-A981/Android/data/com.whatsapp
/data/data/com.whatsapp
/data/user/0/com.whatsapp
/data/user_de/0/com.whatsapp
Any help is welcome. Thank you!
Click to expand...
Click to collapse
Try to locate the folder using the command:
Code:
ls /data/data/com.whatsapp*
VD171 said:
Try to locate the folder using the command:
Code:
ls /data/data/com.whatsapp*
Click to expand...
Click to collapse
I just found the folder. But thanks anyway. Here's the location for those who also need it:
/storage/emulated/0/Android/media/com.whatsapp/WhatsApp
Hi.. In Android 10, Whatsapp folder used to be in root folder (emulated/0), but in Android 11, it has moved to Android/media folder. The big problem it has is - everytime you wipe data to install a ROM, Whatsapp along with media needs to be backed up. Does someone know a workaround here so that WhatsApp has its folder in the root directory? Thanks.
I wouldn't call /sdcard (/storage/emulated/0) the root directory, but ok. Whether the whatsapp folder is placed directly in /sdcard or in /sdcard/Android/media doesn't make a difference as to whether you have to back it up, as it will be on the userdata partition in both cases.
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
I am in the same boat. I can no longer find the dual WhatsApp files, and that version is like a redhead stepchild, cannot add stickers, doesn't recognize file types, etc. All since Android 11 moved the dual app files "somewhere".
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
Same here, it happened this morning. I am having my exams and because of this I can't access my pdf notes anymore. All of this is so frustrating :/
Someone also got trouble with loading the "WhatsApp Images" Folder over a File Explorer?
When i wanna access it from several Apps like File Explorer or Backup Apps, it will load like endless, some minutes at least.
Have mor than 10 000 Pictures in it but before it loaded always immediately.
If i am in TWRP i can access the Folder but don't scroll down with the bar, just around 1/3 of the Page. Only if i scroll over the Display every File it will show me someting, otherwise it shows just Empty over some Files, like there would be a File Limitation?
Chrypsisilon said:
Someone also got trouble with loading the "WhatsApp Images" Folder over a File Explorer?
When i wanna access it from several Apps like File Explorer or Backup Apps, it will load like endless, some minutes at least.
Have mor than 10 000 Pictures in it but before it loaded always immediately.
If i am in TWRP i can access the Folder but don't scroll down with the bar, just around 1/3 of the Page. Only if i scroll over the Display every File it will show me someting, otherwise it shows just Empty over some Files, like there would be a File Limitation?
Click to expand...
Click to collapse
Exactly the same here. Switched to Samsung android 11 3 weeks ago and since a few days Whatapp app backup (80mb) took an hour instead of less than 2 minutes. Quickly found out that WA folder had been moved and that it now takes 10-60 seconds to open WA images folder (9400 pics) instead of < 1sec at previous location. Yesterday I reinstalled WA and everything was placed back in the original folder (0/WhatsApp) and everything was fast again. But tonight (00:00) everything has been moved to Android/media/com.whatsapp and the backup of whatapp is already running for 50 minutes now. The status for a very long time is: "Prepairing google drive backup".
This is very frustrating and I don't understand how they can ruin this for so many people (see google store reviews).
I don't understand why one location is so much slower than another directory. Is exactly the same storage. Does it have to do with indexes? Who is going to offer a solution for this, Samsung or Whatsapp?
Google or WhatsApp have had to get a solution, but if the wan't?
Because i am using OnePlus, so we know that it shouldn't be a Mobile Phone Manufacturer issue.
Crazy that even the built in Backup won't work because i just use other ways like "FolderSync" or "Synology DS Cloud" Backup.
Even Built in File Explorer or such as "X-Plore" and whatever, won't load the Folder until there are gone some Minutes.
Can also just guess why, but Indexing should be done if it is.
Did also some other trys with a Folder which has just 5130 Pictures (copy of some Pictures).
Used "X-plore" to easy Move the Folder around.
- Move Picture Folder in "Android" Folder will work well but every of the 3 subfolder "data", "media", "obb" will get in trouble.
- Move Picture Folder into "data", it will take a longer Time, also "obb" Folder which is a kind faster.
- Move Picture into "media", it will moved immeaditly like usual at the Phone.
Access Picture Folder just under "Android" Folder it will work fine, but if you wanna Access this Folder under "data", "media" or "obb" you have to wait and enjoy the running circle symbol.
So is the question, what is different with all the subfolder under "Android", like they would have a Speed limit or additional encryption?
First you need to do a whole backup of your chat so that you can migrate the chat information from respectable whatsapp to Fouad Whatsapp.
I am also facing this problem yesterday when I upgrade my smartphone from android 10 to android 11. But after some research, I found the solution. Here are the complete details:
Whatsapp folder in android 11
For images
Android\media\com.whatsapp\WhatsApp\Media\WhatsApp Images
Guys, I'm using Samsung phone too and my WhatsApp media files is in a mess too since the location change a couple of months ago. Now I have media stores in these 2 folders, just like you guys:
1) Whatsapp/Media
2) Android/media/com.whatsapp/Whatsapp/Media (new location)
Now my issue is, I have photos back from year 2016. I can view it in Whatsapp chat (some of them can't locate anymore) but i can't find it in both the directories mentioned above. When I select 'view in gallery', and then i use MiXplorer to check the image location, it says: (refer to attached screenshots)
Path: content://com.whatsapp.provider.media/item (which i guess it is in obb folder)
How is this even possible? The image is not lost but it is not accessible by me anymore and I cant back it up. Due to this mess, I really want to tidy up my media files and move them into single location, presumably the new location but the missing files stop me from doing it. It's bugging me for a few months now
maleforwork said:
how about my case, im using samsung android 11, and i clone whatsapp with the built-in app = dualapp, but the problem is i can't received a media file from other people like document, images, videos, etc. and cannot sending any files too from my device, i've checked the dualapp\android\media and there is no com.whatsapp folder inside. anyone can help me with this case?
thanks before.
Click to expand...
Click to collapse
I had installed beta APK and it has some bugs. Today I've decided tou reinstall the sable APK when i uninstalled the beta App the whole folder form android/media also deletd and I've lost everything thing. I had backed up to google drive a few days ago now i could not found the backup. The backup i got is of Dec 2020.
Guys, try this path: <SD-CARD>/Android/media/com.whatsapp/WhatsApp
I found all my whatsapp media there since android 11 upgrade (Samsung M31)
All my files keep on /sdcard/WhatsApp/Media even on Android 11.
Some solution here about the Access Time from the Images Folder?
When i Access (does not matter which File Explorer or Backup Tool) then i have to wait over 10 Minutes and most of them still won't show any pictures. Of Coursee i have over 10'000 Files in it but at the old Location it took me just a few seconds.
Chrypsisilon said:
Some solution here about the Access Time from the Images Folder?
When i Access (does not matter which File Explorer or Backup Tool) then i have to wait over 10 Minutes and most of them still won't show any pictures. Of Coursee i have over 10'000 Files in it but at the old Location it took me just a few seconds.
Click to expand...
Click to collapse
Any OS has problems to deal with folders that contains millions of files.
Certainly, you need to clean the folder.