[Q] Lost network connection - Nexus 5 Q&A, Help & Troubleshooting

I have a strange issue, i lost mobile operator network connection
- aeroplane mode on/off does not help
- manual network search finds all mobile operators in range.
- manual selecting my network operator does nothing, it try to connect but finally display “try again latter”
- Change from 4G to 3G does not help
- Eminency call 112 works fine.
- Phone reset solve the problem.
Do You think that was a mobile network operator problem or my brand new galaxy 5 ?

porlock said:
I have a strange issue, i lost mobile operator network connection
- aeroplane mode on/off does not help
- manual network search finds all mobile operators in range.
- manual selecting my network operator does nothing, it try to connect but finally display “try again latter”
- Change from 4G to 3G does not help
- Eminency call 112 works fine.
- Phone reset solve the problem.
Do You think that was a mobile network operator problem or my brand new galaxy 5 ?
Click to expand...
Click to collapse
That new Galaxy 5? That's probably the issue then, since it's not supposed to be out till April or so. But seriously though, have you made any changes to the system? Custom rom? New radio? Etc? Have you tried your SIM in another phone?

es0tericcha0s said:
That new Galaxy 5? That's probably the issue then, since it's not supposed to be out till April or so. But seriously though, have you made any changes to the system? Custom rom? New radio? Etc? Have you tried your SIM in another phone?
Click to expand...
Click to collapse
Nope, 100% stock. SIM was fine in my old phone.

porlock said:
Nope, 100% stock. SIM was fine in my old phone.
Click to expand...
Click to collapse
Ok, WAS fine, but what about now?

The problem i write about occures only once on nexus 5.
I have this phone only one day. So it hard to say that sim be all right in ohter phone.

I am on AT&T and have this issue too. My SIM was used fine in Nexus 4 for about 10 months. Never had a loss of network issue, but on Nexus 5 randomly, I seem to lose all network connectivity. Tuning airplane mode on-off, Wi-Fi on-off, 2G-3G- 4G toggle, data on-off, all have no effect. The phone acts like it is on a network, but none of the apps can connect. A reboot fixes it.
I am on stock ROM with Franco kernel.

rajendra82 said:
I am on AT&T and have this issue too. .....[cut].........I seem to lose all network connectivity. ....[cut]...The phone acts like it is on a network, but none of the apps can connect. ......
Click to expand...
Click to collapse
It is not the same problem, because in my case phone log out from network.

Related

Official ICS Atrix 2 4G/Internet Issue

I just updated my Atrix 2 to the official OTA ICS 4.0.4 and after it took all day for my system to catch up with the new OS, My data is not working. No internet connective, UNless I'm on wifi. I have never had a problem before until I updated. I use Easy Batter Saver (app) and I reset the mobile network. That didn't work. I tried enabling data through the settings. That DID NOT WORK. I went to the settings --> about phone --> status and the only irregularities I noticed were
Mobile Network State- Disconnected
Sim ID- Not Available
- idk how to take the screenshot.
Any Ideas?
--- Found the answer!
It took a while to figure it out but this was the answer if anyone else is having the problem, It seems that the APN were deleted and the one that remained on mine after the update did not work for data connectivity. This is it. http://forum.xda-developers.com/showthread.php?t=1576199
I used the ATT phone and it worked fine and if you cannot receive MMS make sure to use both of them.
ALSO heres another link for more APNs
http://forum.xda-developers.com/showthread.php?t=1149523
ICS data Lost
i lost the data connecion suddendly one day ago, this was working good. i restarted in recovery mode and did a wipe data/cache then add the apn's and now is workng again.
same here,i can not connect to 3G mobile data unless i change to airplane mode (after enabling mobile data and change to 3G network) and then to air plane mode to off.
or to restarting mobile after enabling mobile data and change to 3G network.
i tried 4 ICS radio images,but the same issue !!
i tried stock GB rom, same issue,but i tried another provider SIM with no issues, so , this was related to my provider network.

[Q] Mobile data disconnects frequently, does not reconnect on toggling

I'm surprised no one else has faced this problem. Mine and 2 other Explorers I have seen have it.
The mobile data gets disconnected on its own. The 'E' symbol from the network icon goes away. But mobile data is marked as enabled in the settings.
Sometimes, toggling mobile data a couple of times does the trick. Sometimes I have to toggle airplane mode then toggle data. Sometimes even this doesn't work and I have to reboot the phone to get data to work.
This disconnection happens every couple of hours, so it is a real pain.
I am using cm9, I had the problem on stock too and on every ROM I have tried.
I have tried marking the network type to 'GSM only' in the 'Testing' menu (from 'GSM/WCDMA auto') as I read somewhere that this solves the problem. Still no luck.
Any help or suggestions would be appreciated. Thank you.
maynihc said:
I'm surprised no one else has faced this problem. Mine and 2 other Explorers I have seen have it.
The mobile data gets disconnected on its own. The 'E' symbol from the network icon goes away. But mobile data is marked as enabled in the settings.
Sometimes, toggling mobile data a couple of times does the trick. Sometimes I have to toggle airplane mode then toggle data. Sometimes even this doesn't work and I have to reboot the phone to get data to work.
This disconnection happens every couple of hours, so it is a real pain.
I am using cm9, I had the problem on stock too and on every ROM I have tried.
I have tried marking the network type to 'GSM only' in the 'Testing' menu (from 'GSM/WCDMA auto') as I read somewhere that this solves the problem. Still no luck.
Any help or suggestions would be appreciated. Thank you.
Click to expand...
Click to collapse
check if your apn is correct or not,
or try to use another sim card
are you facing this problem when you lock your screen?
nit_in said:
check if your apn is correct or not,
or try to use another sim card
Click to expand...
Click to collapse
I guess my apn is correct, since net does work normally (ie. when I'm able to connect). I have tried two sim cards, and know 2 other people who have the same problem, one of them uses a different operator.
nit_in said:
are you facing this problem when you lock your screen?
Click to expand...
Click to collapse
Not necessarily, sometimes it goes off while I'm browsing etc, and then just won't come back on. And keep data always on is enabled in settings, and I don't use any battery saving app.
Any idea what the problem is?
Which rom you are using now?
Check if you have data connection or not.
Did you try to connect internet using the same sim card with another mobile
If another mobile connects to internet then reflash your ROM or try another ROM
hit thanks if helped
sent from my htc pico
maynihc said:
I'm surprised no one else has faced this problem. Mine and 2 other Explorers I have seen have it.
The mobile data gets disconnected on its own. The 'E' symbol from the network icon goes away. But mobile data is marked as enabled in the settings.
Sometimes, toggling mobile data a couple of times does the trick. Sometimes I have to toggle airplane mode then toggle data. Sometimes even this doesn't work and I have to reboot the phone to get data to work.
This disconnection happens every couple of hours, so it is a real pain.
I am using cm9, I had the problem on stock too and on every ROM I have tried.
I have tried marking the network type to 'GSM only' in the 'Testing' menu (from 'GSM/WCDMA auto') as I read somewhere that this solves the problem. Still no luck.
Any help or suggestions would be appreciated. Thank you.
Click to expand...
Click to collapse
Most probably its the problem from your network operator.. i face same problem everyday with BSNL.. there is nothing much you can do.:crying:
nit_in said:
Which rom you are using now?
Check if you have data connection or not.
Did you try to connect internet using the same sim card with another mobile
/QUOTE]
I am using the unofficial cm9.
I have data connection right now. I have used this same sim with my Nokia phone before I got my Explorer without any issues.
Maybe it IS an operator issue, but then there should be many complaints from India about the same thing right?
Click to expand...
Click to collapse
I am from india and having the same problem.
APN is correct and same sim card mobile data is working fine in other phone. Also, in the time of connection establishment and disconnection I cant receive or send any call
hmm
rdagar said:
I am from india and having the same problem.
APN is correct and same sim card mobile data is working fine in other phone. Also, in the time of connection establishment and disconnection I cant receive or send any call
Click to expand...
Click to collapse
whenever i flash new rom
data wrks fine
bt persinally i hv seen that wen i install twitter
it behaves like ur prob n dsnt mtter if i uninstall it
it kps on dscnncting randomly until i flash new rom
it's a network problem, I had the same issue once so I called the network service centre & they told me that they were upgrading the system & recommended me to use the data plan after few hours.. so after few hours I called again & they confirmed that the problem was solved..after that till now I have no disconnection issues.
With BSNL sim card, I have helped so many friends connect to internet properly by creating an APN "bsnlnet". By default HTC and all use the old APN (gprssouth.cellone.in). That connects for a while and disconnects.
And Nokia phones automatically receive a configuration setting message from BSNL but Android doesn't.
Sent from my HTC Explorer A310e using Tapatalk
provider
maynihc said:
I'm surprised no one else has faced this problem. Mine and 2 other Explorers I have seen have it.
The mobile data gets disconnected on its own. The 'E' symbol from the network icon goes away. But mobile data is marked as enabled in the settings.
Sometimes, toggling mobile data a couple of times does the trick. Sometimes I have to toggle airplane mode then toggle data. Sometimes even this doesn't work and I have to reboot the phone to get data to work.
This disconnection happens every couple of hours, so it is a real pain.
I am using cm9, I had the problem on stock too and on every ROM I have tried.
I have tried marking the network type to 'GSM only' in the 'Testing' menu (from 'GSM/WCDMA auto') as I read somewhere that this solves the problem. Still no luck.
Any help or suggestions would be appreciated. Thank you.
Click to expand...
Click to collapse
I've used cm9, cm10, cm10.1, aosp, aokp, jaggy, cm10.2 weekly. It's the same with my TATA DOCOMO sim. I ported to vodafone and with the correctly configured apn settings, its working great. It's definitely a provider problem and has been for the last 2 years.

[Q] Nexus 5 will not automatically connect to cell network

Hi All,
I've been having an issue after upgrading from a Nexus 4 to Nexus 5 where the phone will not re-connect to the home network (or will only reconnect to GSM with no data) after losing connection. This happens for example when going into an elevator or parking garage; I'll lose signal and when I get back into a signal area it won't reconnect unless I go to the "Mobile networks" -> "Network operators" menu and select "HOME" or "Automatic Registration". I'm using Straight Talk wireless with an older T-Mobile SIM (before they switched to only AT&T). I've called Straight Talk a few times to try and debug this, but the only instruction they've given me is to reset the APN and set it up again, which I've done a couple times to no avail. They claim that the SIM card is good on their end. Any ideas what might be causing this?
Thanks!
jkenny23 said:
Hi All,
I've been having an issue after upgrading from a Nexus 4 to Nexus 5 where the phone will not re-connect to the home network (or will only reconnect to GSM with no data) after losing connection. This happens for example when going into an elevator or parking garage; I'll lose signal and when I get back into a signal area it won't reconnect unless I go to the "Mobile networks" -> "Network operators" menu and select "HOME" or "Automatic Registration". I'm using Straight Talk wireless with an older T-Mobile SIM (before they switched to only AT&T). I've called Straight Talk a few times to try and debug this, but the only instruction they've given me is to reset the APN and set it up again, which I've done a couple times to no avail. They claim that the SIM card is good on their end. Any ideas what might be causing this?
Thanks!
Click to expand...
Click to collapse
It sounds like the Baseband/RIL problems I had with my old LG OP2X with non-stock roms. For me, it was fixed switching to aeroplane mode and back, it could also get stuck there, I remember it once took me half a day to get it out for I didn't want it to wipe it.
Any way, may be it's not the same but it could be fixed flashing a baseband, I think I saw a thread about it somewhere around... Also, flashing the full firmware should —if it's not a hardware issue— solve the problem without doing much research.
HI
jkenny23 said:
Hi All,
I've been having an issue after upgrading from a Nexus 4 to Nexus 5 where the phone will not re-connect to the home network (or will only reconnect to GSM with no data) after losing connection. This happens for example when going into an elevator or parking garage; I'll lose signal and when I get back into a signal area it won't reconnect unless I go to the "Mobile networks" -> "Network operators" menu and select "HOME" or "Automatic Registration". I'm using Straight Talk wireless with an older T-Mobile SIM (before they switched to only AT&T). I've called Straight Talk a few times to try and debug this, but the only instruction they've given me is to reset the APN and set it up again, which I've done a couple times to no avail. They claim that the SIM card is good on their end. Any ideas what might be causing this?
Thanks!
Click to expand...
Click to collapse
Hi Were you able to get a solution for this, My nexus 5 does not connect automatically to the network, it works only for manual search.
Please help...
Same problem here. Any solution?
I'm stuck with out any connection for the las two days. Tried removing battery, airplane mode. manual search. nothing.
Tried my line in other phone and it worked, other line in my phone and it didn't.
S4 I9500. Paranoid 4 Beta 4.
I don't have a really good solution, i reflashed my phone to stock and it did not fix the issue. I ended up switching carriers to T-mobile and haven't seen the problem since. It seems it was a SIM or network problem like i suspected
jkenny23 said:
I don't have a really good solution, i reflashed my phone to stock and it did not fix the issue. I ended up switching carriers to T-mobile and haven't seen the problem since. It seems it was a SIM or network problem like i suspected
Click to expand...
Click to collapse
I restored original Samsung ROM (I9505) and the same thing... i'm going to change sim tomorrow. and see what happends
ElCucoArg said:
I restored original Samsung ROM (I9505) and the same thing... i'm going to change sim tomorrow. and see what happends
Click to expand...
Click to collapse
I still couldn't make this work I'm this close to buying a new phone... any idea?

[Q] Very strange mobile data issue

Myself and my partner have recently purchased an Xperia Z3 each running Android 4.4.4 and love it but experiencing a very strange issue with mobile data.
Periodically on both our devices we lose mobile data (no 4G, H/H+ symbol) despite have a good connection. A phone restart fixes the problem but this happens all time and usually when reception is lost and then rejoined. Turning airport mode on does not fix the issue.
We are both on the UK Three Mobile network and have entered the correct APN settings.
Very strangely I have discovered the if I change just the "APN" entry to any random text then go back to mobile network settings the data instantly appears and works again for a period of time! This saves a reboot but the issue returns again once reception is lost The official setting for apn is "three.co.uk" but the issue still happens. Very strange that changing just the apn name to anything random fixes it for a bit.
I'm hoping the lollipop update fixes this issue but not holding up hope, any suggestions, or has anyone seen this issue? I suspect this a network issue but have already changed sim cards with no luck.
Also this issue occurs regardless of location and on both our identical devices. Have carried out factory resets too but no joy.
thedude56 said:
Myself and my partner have recently purchased an Xperia Z3 each running Android 4.4.4 and love it but experiencing a very strange issue with mobile data.
Periodically on both our devices we lose mobile data (no 4G, H/H+ symbol) despite have a good connection. A phone restart fixes the problem but this happens all time and usually when reception is lost and then rejoined. Turning airport mode on does not fix the issue.
We are both on the UK Three Mobile network and have entered the correct APN settings.
Very strangely I have discovered the if I change just the "APN" entry to any random text then go back to mobile network settings the data instantly appears and works again for a period of time! This saves a reboot but the issue returns again once reception is lost The official setting for apn is "three.co.uk" but the issue still happens. Very strange that changing just the apn name to anything random fixes it for a bit.
I'm hoping the lollipop update fixes this issue but not holding up hope, any suggestions, or has anyone seen this issue? I suspect this a network issue but have already changed sim cards with no luck.
Also this issue occurs regardless of location and on both our identical devices. Have carried out factory resets too but no joy.
Click to expand...
Click to collapse
I dont think device has any fault..if ur device is unlocked u can try another sim card and see if issue persists..
U can try deleting all apns and download via settings menu...amd try..
Thanks for the reply, have tried removing all apn settings and re-adding but no luck
Our phones are factory unlocked so will try and test with another network sim, if I can find one...
Wish the lollipop update would come out already so I can test with that.
Cheers

Mobile data disappeared

As of yesterday, my mobile data has stopped working. I can still make calls, and according to Net Analyzer the network type was LTE.
I flashed to 930U from 930VL a few weeks ago, but mobile data seemed to have been working fine in the interim. Any idea what could be causing this?
I do have mobile data on and did try toggling it, I have tried rebooting the phone, and I cannot edit my APN settings, but it's using "Tracfone - Verizon / VZWINTERNET".
Any ideas/similar problems/solutions are appreciated!
You haven't got anything like battery / network data saver turned on?
Changed anything in the developer settings?
Got another phone you can put the SIM in and make sure it's not a SIM issue?
Beanvee7 said:
You haven't got anything like battery / network data saver turned on?
Changed anything in the developer settings?
Got another phone you can put the SIM in and make sure it's not a SIM issue?
Click to expand...
Click to collapse
Data saver is off, and I don't think I've changed anything in the developer settings.
I'll have to borrow someone's phone to check the SIM. What does it mean if it does or doesn't have mobile data in theirs?
If it works in theirs then you know it's probably your phone, if it doesn't work in theirs then you know your phone is probably okay (assuming their phone isn't carrier locked).
Surprising (& confusing) updates
Service in my area got a little loopy today during a large storm. We lost power, and so WiFi, at which point I looked at my phone and it had working 3G. Later, it showed LTE, but no mobile data. Then working 3G again, which I took a screenshot of. Since then I've had LTE & EVDO-A, both non-functional. What the heck is going on here?
Now back to working EVDO-A 3G, for some reason...
https://imgur.com/a/5FXviuV
---------
Edit: 3G is working reliably, and LTE is down.

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