Moto G does not charge with car charger - Moto G Q&A, Help & Troubleshooting

Hello everyone,
Since a google search did not reveal other people having the same problem, decided to ask around here.
Purchased the Moto G a few days ago and only had to charge it once since then. Really happy with the phone as value for money is amazing.
This morning I used it with Navigation and when I got the 14% left of battery notification, connected my old car charger which worked fine with every device until now. To my surprise, the phone did not show any signs of charging and battery kept on discharging.
Got home, tried the cable that came in the box and same results. Connected the phone to a USB port on my PC and it charges. Tested my old phone with car charger and that works just as I knew it would.
Obviously, there's nothing wrong with the car charger which has an output rated at 5V and 500mA (same as USB port).
Asked moto support about this issue and they advised to turn off the phone for at least 5 minutes and try charger again. This time, when connecting the phone, it just turned on as I had left it turned off and after boot still no signs of charging.
The moto support website states that it should work with pretty much any charger.
Any advice besides from testing other car chargers?

mickutz said:
Hello everyone,
Since a google search did not reveal other people having the same problem, decided to ask around here.
Purchased the Moto G a few days ago and only had to charge it once since then. Really happy with the phone as value for money is amazing.
This morning I used it with Navigation and when I got the 14% left of battery notification, connected my old car charger which worked fine with every device until now. To my surprise, the phone did not show any signs of charging and battery kept on discharging.
Got home, tried the cable that came in the box and same results. Connected the phone to a USB port on my PC and it charges. Tested my old phone with car charger and that works just as I knew it would.
Obviously, there's nothing wrong with the car charger which has an output rated at 5V and 500mA (same as USB port).
Asked moto support about this issue and they advised to turn off the phone for at least 5 minutes and try charger again. This time, when connecting the phone, it just turned on as I had left it turned off and after boot still no signs of charging.
The moto support website states that it should work with pretty much any charger.
Any advice besides from testing other car chargers?
Click to expand...
Click to collapse
Hi,
I had the same issue and I ordered a motorola charger from amazon. Now it's working.

JoukeHijlkema said:
Hi,
I had the same issue and I ordered a motorola charger from amazon. Now it's working.
Click to expand...
Click to collapse
Is it Motorola branded or some other brand?

mickutz said:
Is it Motorola branded or some other brand?
Click to expand...
Click to collapse
motorola branded. Around 6€ if I remember correctly

I found an odd youtube clip from an aussie on the road complaining that none of the chergers he kept buying were working, what he eventually did was short out the green and white points in the charger as they apparently are left dead or have resistors on them but you could do the same by splicing a regular cable and twisting the green and white wires to the phone.
tried it earlier and it seems to work, so am adapting a cheapo usb wired charger first then will tinker with some cables.

My Moto G charges on every wall charger except Kobo's, the only 2A one. My generic auto charger has 1A and 2A sockets which both work. I suspect your auto charger is out of spec, 5V +/- 0.25V (USB 1/2). My Walkman didn't like my desktop ports, and support says custom computers may not work.
Wikipedia has a good section on Power (7) in the USB article. Forum won't let me post the link!

sure I have replied to one version of this anyway although a bit late this does come up first in a google.
so the issue is the phone has its floating point thingy locked so it it doesn't work with most in and out chargers even the posh ones only provide power.
so taking a hint from a crazy aussie who was butchering chargers I took a different approach and butchered cables.
the principle is the same the white and green wires in cable or the white and green terminals in the charger need to be bridged or joined together. if you feel the wires are a bit thin to cut into or you like me break them a lot then you can use a USB extension cable and splice that instead.
I chopped off the end off a data cable and patched one directly into a standard micro usb charger where I'd broken the tip and it works a treat as indeed do the other mods.
much easier than hacking the phone IMO.

Related

Mogul not charging with car charger - just wall charger.

I couldn't find a Mogul-specific forum - I hope this is in the right place! If not, I apologize in advance.
Just posting here to see if anyone has any ideas on this one..
The Mogul USED to charge with the car charger, then one day, just stopped working. It still gets charged by using the wall outlet charger.
I tried in another car thinking it may be my car - no dice.
I bought another charger off ebay thinking it was the charger, and that one does not work either.
I then had my buddy who also has a mogul try the car chargers, and both chargers charge his phone fine. I think the only thing I did not try is to put his battery in my phone, and see if it charges my phone.
I'm guessing though somehow it's the connector? But why would the wall plug work?!
My buddy's on his way over now - I'll test it with his battery. If it's still not charging I have no idea what to do. Could it be software related? Something I recently installed? It seems more hardware related to me..
Any ideas are helpful - thanks!!
Just a guess, but maybe the car charger uses different pins to charge with than the AC charger, and one of those pins in your phone might be bent out of place.
hmm, possibly.. I guess I'll call Sprint today. I tried another battery in it and it's still not charging - so it's definitely the phone
It must be a hardware issue.
I had the same issue with my car charger. It is a verizon universal one with a mini-usb connector. It is made for the Razr, Q, etc. I found that if i plug it into the splitter thing that came with the mogul, and then plug that into the mogul, it seems to work better. It also makes it easier to use the headset in the car while charging it too.
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
PlaneCrazy said:
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
Click to expand...
Click to collapse
My problem is quite opposite to the above. I bought a samsung gt i5503 3days ago. Till yesterday my wall charger worked perfect. Today morning when i connected the wall charger my mobile was switched of with a warning " Android S.....! ( I can't even see the warning) and the battery icon gone red before it was switched off. I tried a few times but the problem is same. Then connected the USB data cable and it worked fine. But i have done a search in google and found a tip in XDA forum link. That is to switch of the mobile and remove the battery for few seconds and replace the battery. That's worked fine for once only. The second time the phone switched off again. Then i repeated previous step "removed and replaced the battery" and it worked again for once only. Now I have a doubt on the charger that from the first day some times it took too long to charge and some times while charging the battery level gone down quickly when i received a call. Suggest me if any other tips can help me..! or should i replace the charger.
Doesn't put out enough amperage, or different pins.
My Samsung gt i5503 switches off when charger connected... Plz need help...!
I'm scared to go to service center. All the mobile service centers are not so good at servicing in Hyderabad. i had the experience with nokia, micromax, sony service centers. They might fix the problem. But the other problems may rise after servicing. Help me how to fix this ?

Ordered 3 chargers off of ebay, none work

Ordered a universal one with wall attachment and car attachment and when I connect the USB to microUSB cord the phone doesn't charge. Ordered another stand alone car charger and it, also, doesn't charge. If I attach the USB cord that came with the phone to the wall/car charger it charges fine. Both, specifically said for the "Nexus One". Is it an amp issue? Most microUSB charger in the mall cell phone kiosks won't charge it either. Is it a proprietary microUSB cord that I need or a matter of amps or something?
Why not buy from Monoprice.com?!
I ordered 8 USB cords (2/each of 4 different lengths), 2 Car Chargers, and 2 Wall chargers. All work perfectly fine, and I paid under $25. (Wife has a CLIQ, so we got plenty to work for both of us.)
So, I don't know what your issue is... Other than just not going to Monoprice
JJackson9995 said:
Why not buy from Monoprice.com?!
I ordered 8 USB cords (2/each of 4 different lengths), 2 Car Chargers, and 2 Wall chargers. All work perfectly fine, and I paid under $25. (Wife has a CLIQ, so we got plenty to work for both of us.)
So, I don't know what your issue is... Other than just not going to Monoprice
Click to expand...
Click to collapse
well I havent ordered from monoprice since customers got slammed with bogus charges... i guess i could give them another try though, but still... kinda weary
Why? I had over $1300 attempted to be spent at Newegg, and my CC company called me and stopped the charges. Got a new CC in the mail the following day. Some random amount at Apple as well. LOL. Fun times.
(Yes, it happened to me. I'm fairly confident it was from the same issue as others..) But, that doesn't stop me from using a company that makes good products, expecially when they just made such a big mistake. Odds are, it won't be happening again for a long while
Either way... Those are risks with online shopping. You just have to make sure that your method of purchase has fail-safes.
I have a CRAP load of mini USB chargers (all HTC stock) and didn't want to buy more. I bought a bunch of Motorola mini to micro adapters off Overstock.com for $2 a piece and couldn't be happier. I also bought the official Google cradle to avoid additional wear and tear on the microUSB port.
-Mc
I bought a car/home charger from eBay when I had my Motorola Cliq, and my home charger would keep going on/off charging. I later found out that it was the voltage issue, where the charger was giving a maximum of 5 amps and the Motorola Cliq needed 5.1V or something like that.
But most chargers I've bought don't power the Nexus One. What specific voltage or amps should I look for it to have? The two I bought off of eBay specifically said they were for the Nexus One. Neither worked. Sellers are putting any micro SD chargers up for sale assuming they will change the phone. They will not. What technical spec will tell me if it really will charge it?
Could someone post a link to a USB charger that absolutely works? I just bought another one from Best Buy that doesn't charge the Nexus. Made by Rocketfish and is suppose to be universal.
Thats really wierd. Every charger i've tried works fine.
You're charger should be outputting 5V and anywhere from 300mA upwards. There is no max mA limit because the phone will only draw what it needs.
This might sound patronising, and I really dont mean it to, but when you say doesnt charge how do you know?
Do you mean from totally flat it won't turn the phone on and start charging it, or do you mean when the phone is on the battery indicator doesnt show a charging, and the LED doesnt go orange/green?
Or do you mean it never charges to full?
When I plug it in it's as if nothing happens. No light, no thunderbolt symbol on the battery, no screen wake-up, nothing. Nada. Now, the HTC wall charger and usb charger work fine. But if a MicroUSB charger calls itself "universal" it does not mean it will charge the Nexus. The HTC HD2 charger my wife has works fine on the Nexus though.
Hmm strange.
The charge process works like this:
- Charger plugged in causes voltage change on +ve USB line - potential charger detected.
- Phone draws minimal current (50 to 100mA) and tries to negotiate USB power
-- If that suceeds it tries to increase power to 500mA if the USB port supports it. If yes charging starts at 500mA, if not charging starts at 100mA
- If USB negotiation fails, it checks if D+/D- are bridged.
-- If D+/D- are bridged, the phone draws as much current as it can/needs
-- If D+/D- are not bridged, the phone draws a max of 500mA
There's nothing special about the chargers unless they have been wired in some special way for a specific phone. Thats why I'm very surprised these chargers dont work.
I know that if I chop a USB extention cable and cut out D+/D-, my nexus charges at 500mA. I've tried this myself for a totally different purpose. Thats no different to ground and power being wired to a 5v source.
Odd, I have three car USB adaptors and two AC USB adaptors.. All charged the phone, although only the AC charger shipped with the Nexus would do a fast charge, and none of my car chargers would. I found one that was rated 1Ah and soldered the two middle pins, now it works as a fast charger too.
The Motorola P513 car charger (OEM designed for a Droid) gives out 950mA, is super cheap (~$3+shipping), and works great for a fast charge with the Nexus One.
http://www.amazon.com/gp/product/B000Y8IH2Q/ref=oss_product
pakraider said:
The Motorola P513 car charger (OEM designed for a Droid) gives out 950mA, is super cheap (~$3+shipping), and works great for a fast charge with the Nexus One.
Click to expand...
Click to collapse
Thank you sir. I've been trying to find a car charger that guarantees a fast charge.
Just ordered one from Play.com for £3.99 w/ free shipping.
Maybe now I can use GPS for more than an hour...
I dunno.
My motorola charger for my old bluetooth (H780?) works fine, as well as the original google charger. I also have a car charger for my old bluetooth as well.
My suggestion, is to only buy name brand chargers?
b0dge said:
Thank you sir. I've been trying to find a car charger that guarantees a fast charge.
Just ordered one from Play.com for £3.99 w/ free shipping.
Maybe now I can use GPS for more than an hour...
Click to expand...
Click to collapse
This P513 has also been the best fast charger for me...

Cheap wireless charging plate

Anybody else tried this charging plate ? I just bought one from eBay and it works 100% with my lumia 820 just by putting it on the mat!
http://www.ebay.co.uk/itm/171026676132?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Wireless Charger
Could you tell me what the benefits are when using this wireless charger compared to the regular charger? I've seen some videos about it and, to me, it looks pointless having a wireless charger, which is in fact, wired. The only difference that there is, or so I think, is that you don't have your phone directly connected with the charger via micro usb cable - you put it on the "plate", which is wired to the charger itself and you charge your phone. What I'm trying to say is that either of the chargers limit you by the cable and I don't see the "wireless" in the wireless charger. All it does is save you a second to unplug your phone. Again, that's what I think. Your opinion may be different and that's why I'm asking you to tell me the benefits
a) You can place your phone down and charge it without searching for a cable that's slipped down the back of furniture
2) say you run a café - put these on the tables to allow customers to charge and stop them plugging random ass chargers into your sockets
III) It's a fad, but freaking cool - WIRE LESS charging. Sit and think about that.
Also, it's on a mobile phone, so saying it's pointless is slightly hypocritical as it's attached to a device that's USP was not needing to be plugged into the wall
Thanks just ordered one of the Qi Mats. Pemda obviously hasn't had any failed leads or charger ports. Im on my 5th or 6th lead with my M9, all fail after a while.
On my m7 i have had 3 new charger ports fitted by HTC, no worrying about the charger port on my lumia

[Q] List of Nexus 5 car chargers that charging in AC mode

Hi,
I would like to create list of car chargers that are able to charge N5 in AC mode.
Till now I have found only one review on Amazon on: "PowerGen Dual USB 3.1A Car charger".
Sorry, but I still can't post links.
I want to buy something that works for sure.
So, please share your real life experience...
armourer1 said:
Hi,
I would like to create list of car chargers that are able to charge N5 in AC mode.
Till now I have found only one review on Amazon on: "PowerGen Dual USB 3.1A Car charger".
Sorry, but I still can't post links.
I want to buy something that works for sure.
So, please share your real life experience...
Click to expand...
Click to collapse
I got this one http://www.amazon.co.uk/Anker-Dual-...5839252&sr=8-1&keywords=anker+usb+car+charger is working fine, it has 2 ports one of which says it is for apple but works just fine on any device both ports charge over 2 Amps.
Ady1976
Thanks for replay,
Can you please Goto Settings -> About -> Status -> Battery Status: and verify that you see Charging (AC) ?
I am also able to charge with old Griffin charger, but it only works with "Charging (USB)" - 0.5A.
Thanks...
armourer1 said:
Ady1976
Thanks for replay,
Can you please Goto Settings -> About -> Status -> Battery Status: and verify that you see Charging (AC) ?
I am also able to charge with old Griffin charger, but it only works with "Charging (USB)" - 0.5A.
Thanks...
Click to expand...
Click to collapse
Hi, yes it does say charging by (AC)
Ady1976
Thanks a lot !
Now I have one more charger to choose from -
0.5A is USB level so that's why that one doesn't work, anything that charges at 1A or over should be fine.
b1g1an said:
0.5A is USB level so that's why that one doesn't work, anything that charges at 1A or over should be fine.
Click to expand...
Click to collapse
My charger is capable of driving more than 0.5A, but the phone don't "understand' it.
Android determines that a charger is a wall charger (as opposed to a computer) by the fact that the data ports are shorted together. Apple chargers don't do this, so most chargers made for Apple products will only charge Android devices at 0.5A. Heck, almost no car chargers do, unless they were made specifically for an Android device. Here's what I did:
I ordered this Griffin car charger, mainly because of the size. It just BARELY sticks out of the car's charging plug. Then, I ordered the Nexus Wireless Charger, and used the cable it came with (minus the wall plug). Presto... Qi wireless charging in my car. The magnets hold the N5 in place nicely so it doesn't slide off the charger in my center console, and the charger I linked easily supplies the 1.8A that the Nexus Charger expects.
The catch is that this charger was designed for an Apple product, so I had to carefully pry it apart and short the center two USB pins with solder using a soldering iron (those are the data pins).
EDIT: I should point out here that the Nexus charger may work fine without shorting the pins. I didn't test it. I wanted the ability to quick charge via cable if necessary, since Qi charging is a bit slower, so I shorted the pins, but if all you're interested in is Qi charging, you may be able to get by without modifying the charger. If someone wants to test this, please let us know.
jt3
Thanks for the info. I have some kind of Griffin charger with 2 USB ports.
So, I will try to do the same - shorten data pins inside the charger.
I will post it works
Just an FYI, I was charging with a charger that listed AC mode last weekend yet it wasn't charging faster than the power was draining.
Not all the AC modes officially charge at a faster pace unfortunately. My Galaxy Nexus car dock charger though did charge it at a proper AC pace.
What took me a little while to figure out is that this issue may not be as related to the charger as it is to the cable. I tried 3 different car chargers and none of them would keep up with GPS battery drain in the car. I figured out that common to all 3 chargers that I was trying was the cable. So I bought this cable and now all 3 of the same chargers work great. I am finding that even at 1.0A you can keep up with the gps battery drain. At 1.5 amps or greater you can charge the battery in the car while using GPS full time.
http://www.amazon.com/gp/aw/d/B0088HTYUE/ref=ya_aw_oh_pit
jalanjkcarp said:
What took me a little while to figure out is that this issue may not be as related to the charger as it is to the cable. I tried 3 different car chargers and none of them would keep up with GPS battery drain in the car. I figured out that common to all 3 chargers that I was trying was the cable. So I bought this cable and now all 3 of the same chargers work great.
Click to expand...
Click to collapse
This is because some "charge only" cables don't have data pins at all (usually, because they came with a charging dock of some sort, or were designed for devices other than Android). Remember, I said earlier that Android notices that it's on a charger when the data pins are shorted. If they're missing completely, then it will only charge at 0.5A.
My rule of thumb is to stay far - far away from charge-only cables.
I bought a "2.1A Car Charger" with a single USB port (made by PNY....Amazon for about $6 shipped)... opened it up and soldered a bridge between the middle 2 USB pins.
Previously it reported Charging (USB), now I get Charging (AC). Confirmed with a widget that showed charging amps, the number went way way up.
Presumably any of these chargers claiming high-amp output will only work with iDevices, I guess they ignore the USB standard that if the two middle pins are bridged, its a power-only connection and full power can flow.
I did test this on an HTC One X running 4.2 and it reports Charging USB though, so there is a dependency on one of the newer Android kernels (my N5 runs 4.4.2)
Edit: oh yea... with my newly modded charger, I tested turning on Bluetooth streaming audio to my car, GPS on, navigation running, screen on, 100% bright, and wifi tethering enabled, and i STILL had a net charge going.
I've just bought a Blackberry Premium In-Vehicle Charger and my N5 recognizes it as an AC charger. The phone pulls around 1A from it (it's good for up to 1.8A). This is it, though I purchased mine from a local store.

Slow charging... Anyone else?

I've seen a few things online with no charging problems. Mine will charge but super slow. Overnight it will only charge to about 73%. Tried battery calibration and still nothing. Any tricks or fixes I don't know about?
Are you using the original charger and cable? You need at least a 2amp charger and the original cable to charge properly.
Transmitted via Bacon
timmaaa said:
Are you using the original charger and cable? You need at least a 2amp charger and the original cable to charge properly.
Transmitted via Bacon
Click to expand...
Click to collapse
He is right. Older chargers are not 2 amp, and so they will charge, but very slowly. You don't have to necessarily use the original cable, or the stock charger. Really any cable will get you fast charging as long as the block that plugs into the wall is a 2 amp. Chargers that will charge tablets usually work. My wife has an LG G3 and the charger for that works as well.
bradleyw801 said:
He is right. Older chargers are not 2 amp, and so they will charge, but very slowly. You don't have to necessarily use the original cable, or the stock charger. Really any cable will get you fast charging as long as the block that plugs into the wall is a 2 amp. Chargers that will charge tablets usually work. My wife has an LG G3 and the charger for that works as well.
Click to expand...
Click to collapse
Totally untrue and very bad, maybe even dangerous, advice...
Use a sub-standard cable with a 2 amp charger and you run a very serious risk of overheating, damaging the phone or charger, and even the risk of an electrical fire.
Always use good quality cables and chargers, and read other people's recommendations as to what are good. Buying a cheap set just to save a few quid could cost you your phone, or much more.
SimonTS said:
Totally untrue and very bad, maybe even dangerous, advice...
Use a sub-standard cable with a 2 amp charger and you run a very serious risk of overheating, damaging the phone or charger, and even the risk of an electrical fire.
Always use good quality cables and chargers, and read other people's recommendations as to what are good. Buying a cheap set just to save a few quid could cost you your phone, or much more.
Click to expand...
Click to collapse
I agree if you buy a cable that ignores safety standards you could cause a fire, but that to me just has to do with being a cheap cable. Here is some information that supports what I am saying:
http://www.extremetech.com/computin...ks-or-how-to-avoid-blowing-up-your-smartphone
To quote that article "USB 1.0 and 2.0 specs, a standard downstream port is capable of delivering up to 500mA (0.5A); in USB 3.0, it moves up to 900mA (0.9A). The charging downstream and dedicated charging ports provide up to 1500mA (1.5A)"
Also, "You can plug any USB device into any USB cable and into any USB port, and nothing will blow up — and in fact, using a more powerful charger should speed up battery charging."
So perhaps I should explain to the person that asked the question, if your cable is more than a few years old, it may still charge slowly. You need it to be at least USB 3.0. But most cables sold in the last few years are USB 3.0.
Using a cheap quality cable, sure, that's always a bad idea no matter what. Using an older cable, the worst that could happen (assuming it's not in poor condition) is that it will only let .5amps through.
I charged mine last night for 7 hours and it only has 22% battery.
I originally bought a One Plus One in February 2015. It broke and I had to go through the extensive RMA process. Since they shipped the replacement phone to me, I have been noticing more and more problems. The latest being the charging. I cannot get it to charge correctly. Since the RMA process took a month (Feb 22 - March 22), I'm very reluctant to do it again. Considering selling this and going back to AT&T. Or at least some company that has phone support/any support.
I plugged it in 5 minutes ago at 7% battery and now its dead.
Jess650 said:
I charged mine last night for 7 hours and it only has 22% battery.
I originally bought a One Plus One in February 2015. It broke and I had to go through the extensive RMA process. Since they shipped the replacement phone to me, I have been noticing more and more problems. The latest being the charging. I cannot get it to charge correctly. Since the RMA process took a month (Feb 22 - March 22), I'm very reluctant to do it again. Considering selling this and going back to AT&T. Or at least some company that has phone support/any support.
I plugged it in 5 minutes ago at 7% battery and now its dead.
Click to expand...
Click to collapse
Are you using the original charger and cable?
Thanks for input guys. I do not have my original charger anymore. My wife's new kitten has made quick work if several chargers. I purchased one yesterday at local Verizon store. 2amp chargers are actually hard to find. So this is what I got. It charges fast again. Charged my phone from 5% to 71% in about 40 minutes. This model actually States 2.1 amp.
A great replacement is the original Blackberry Playbook charger with the non-removeable cable. Almost as fast as my original charger and a sensible price as well.
Install any ROM except the ones based on Omni.. (like the SlimROMs) and flash boeffla kernel. Keep the AC Charging Current up to 2200A. It says it may damage the USB Cable or charger but nothing ever happened to my Galaxy S3 (on the same kernel) or OPO. It charges extremely fast with the original USB cable and charger. Try it! Worked for all my friends!

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