I couldn't find a Mogul-specific forum - I hope this is in the right place! If not, I apologize in advance.
Just posting here to see if anyone has any ideas on this one..
The Mogul USED to charge with the car charger, then one day, just stopped working. It still gets charged by using the wall outlet charger.
I tried in another car thinking it may be my car - no dice.
I bought another charger off ebay thinking it was the charger, and that one does not work either.
I then had my buddy who also has a mogul try the car chargers, and both chargers charge his phone fine. I think the only thing I did not try is to put his battery in my phone, and see if it charges my phone.
I'm guessing though somehow it's the connector? But why would the wall plug work?!
My buddy's on his way over now - I'll test it with his battery. If it's still not charging I have no idea what to do. Could it be software related? Something I recently installed? It seems more hardware related to me..
Any ideas are helpful - thanks!!
Just a guess, but maybe the car charger uses different pins to charge with than the AC charger, and one of those pins in your phone might be bent out of place.
hmm, possibly.. I guess I'll call Sprint today. I tried another battery in it and it's still not charging - so it's definitely the phone
It must be a hardware issue.
I had the same issue with my car charger. It is a verizon universal one with a mini-usb connector. It is made for the Razr, Q, etc. I found that if i plug it into the splitter thing that came with the mogul, and then plug that into the mogul, it seems to work better. It also makes it easier to use the headset in the car while charging it too.
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
PlaneCrazy said:
I tried that too - using the splitter and plugging the charger into that - still no worky
I called Sprint and they basically told me I need to bring it in to a service location, pay the $50 deductible, and get a new one.
I guess that's cool. haha
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My problem is quite opposite to the above. I bought a samsung gt i5503 3days ago. Till yesterday my wall charger worked perfect. Today morning when i connected the wall charger my mobile was switched of with a warning " Android S.....! ( I can't even see the warning) and the battery icon gone red before it was switched off. I tried a few times but the problem is same. Then connected the USB data cable and it worked fine. But i have done a search in google and found a tip in XDA forum link. That is to switch of the mobile and remove the battery for few seconds and replace the battery. That's worked fine for once only. The second time the phone switched off again. Then i repeated previous step "removed and replaced the battery" and it worked again for once only. Now I have a doubt on the charger that from the first day some times it took too long to charge and some times while charging the battery level gone down quickly when i received a call. Suggest me if any other tips can help me..! or should i replace the charger.
Doesn't put out enough amperage, or different pins.
My Samsung gt i5503 switches off when charger connected... Plz need help...!
I'm scared to go to service center. All the mobile service centers are not so good at servicing in Hyderabad. i had the experience with nokia, micromax, sony service centers. They might fix the problem. But the other problems may rise after servicing. Help me how to fix this ?
Related
Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
I'm really sure the socket isn't supposed to have any give whatsoever.
artisticcheese said:
Anybody has any idea if it's known issue. My phone just shuts down as soon as I connect USB cable to it. Be it charger or car charger. It shuts down regardless what condition phone is in (i.e. booting, fully booted, at ATT logo screen during boot). It just immediately shuts down as soon as detect USB current.
After 15 or so tries so far it accepted USB charge finally and does not show this symptoms anymore. But this happens couple of times a month to me.
I noticed that USB socket is loose on a phone, that is it can rotate along axis about 15% both ways. Is it normal for Captivate or it's possible loose contacts on motherboard?
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Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
zombie.raised said:
Did you find a solution to this, I am seeing this now and I have 3 chargers home/car/work and all show same behavior. So if this is socket issue I am assuming it is my phone....
Please let me know if you found any solution...
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My phone was replaced but issue still remains. It appears have something to do with battery and battery connector to the phone. Remove and reinsert battery couple of times and issue will go away.
On my Captivate, the USB (mini B) socket is absolutely firm relative to the outer shell of the phone. If that puppy has got any movement, I'd bet a buck or two there's a loose connection at the main board.
Captivate dies when plugged in
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
cooldog27 said:
I just bought a captivate from ebay and it will not charge or sync either instantly dies ive tried two different chargers and even looked and soilder joints for usb anyone know what to do???
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Contact the seller and return it.
Sent from my SAMSUNG-SGH-I897 using XDA App
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
foxbat121 said:
A wrong battery can cause this. I bought a battery for Verizon Facinate. Although it is the same exact shape and size, the model # of the battery is slightly different in last two letters. And it will shut down the phone whenever I try to charge it. Switched to a Sprint Epic battery and all works fine. Obviously, Facinate belong to a familiy of Galaxy S i5xx, not i9000.
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Well you solved my issue im using a facinate battery thanks a million.
hello everyone i have same problem with sgs vibrant t959 after going to stock rom 2.1. Plz help Me
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
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What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
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I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
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Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
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Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.
Hello everyone,
Since a google search did not reveal other people having the same problem, decided to ask around here.
Purchased the Moto G a few days ago and only had to charge it once since then. Really happy with the phone as value for money is amazing.
This morning I used it with Navigation and when I got the 14% left of battery notification, connected my old car charger which worked fine with every device until now. To my surprise, the phone did not show any signs of charging and battery kept on discharging.
Got home, tried the cable that came in the box and same results. Connected the phone to a USB port on my PC and it charges. Tested my old phone with car charger and that works just as I knew it would.
Obviously, there's nothing wrong with the car charger which has an output rated at 5V and 500mA (same as USB port).
Asked moto support about this issue and they advised to turn off the phone for at least 5 minutes and try charger again. This time, when connecting the phone, it just turned on as I had left it turned off and after boot still no signs of charging.
The moto support website states that it should work with pretty much any charger.
Any advice besides from testing other car chargers?
mickutz said:
Hello everyone,
Since a google search did not reveal other people having the same problem, decided to ask around here.
Purchased the Moto G a few days ago and only had to charge it once since then. Really happy with the phone as value for money is amazing.
This morning I used it with Navigation and when I got the 14% left of battery notification, connected my old car charger which worked fine with every device until now. To my surprise, the phone did not show any signs of charging and battery kept on discharging.
Got home, tried the cable that came in the box and same results. Connected the phone to a USB port on my PC and it charges. Tested my old phone with car charger and that works just as I knew it would.
Obviously, there's nothing wrong with the car charger which has an output rated at 5V and 500mA (same as USB port).
Asked moto support about this issue and they advised to turn off the phone for at least 5 minutes and try charger again. This time, when connecting the phone, it just turned on as I had left it turned off and after boot still no signs of charging.
The moto support website states that it should work with pretty much any charger.
Any advice besides from testing other car chargers?
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Hi,
I had the same issue and I ordered a motorola charger from amazon. Now it's working.
JoukeHijlkema said:
Hi,
I had the same issue and I ordered a motorola charger from amazon. Now it's working.
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Is it Motorola branded or some other brand?
mickutz said:
Is it Motorola branded or some other brand?
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motorola branded. Around 6€ if I remember correctly
I found an odd youtube clip from an aussie on the road complaining that none of the chergers he kept buying were working, what he eventually did was short out the green and white points in the charger as they apparently are left dead or have resistors on them but you could do the same by splicing a regular cable and twisting the green and white wires to the phone.
tried it earlier and it seems to work, so am adapting a cheapo usb wired charger first then will tinker with some cables.
My Moto G charges on every wall charger except Kobo's, the only 2A one. My generic auto charger has 1A and 2A sockets which both work. I suspect your auto charger is out of spec, 5V +/- 0.25V (USB 1/2). My Walkman didn't like my desktop ports, and support says custom computers may not work.
Wikipedia has a good section on Power (7) in the USB article. Forum won't let me post the link!
sure I have replied to one version of this anyway although a bit late this does come up first in a google.
so the issue is the phone has its floating point thingy locked so it it doesn't work with most in and out chargers even the posh ones only provide power.
so taking a hint from a crazy aussie who was butchering chargers I took a different approach and butchered cables.
the principle is the same the white and green wires in cable or the white and green terminals in the charger need to be bridged or joined together. if you feel the wires are a bit thin to cut into or you like me break them a lot then you can use a USB extension cable and splice that instead.
I chopped off the end off a data cable and patched one directly into a standard micro usb charger where I'd broken the tip and it works a treat as indeed do the other mods.
much easier than hacking the phone IMO.
My nexus 5 went to 0% battery one night and died. I tried charging it with 4 different chargers, some with usb some outlet and a wireless charger to no avail. I then purchased 2 new batteries and the phone was able to turn on with the replacement ones. However they would not charge. On the battery status screen it would go from saying Charging (on AC or USB depending on how i was trying to charge it) for 5~ seconds to saying Not Charging. The charging icon was still on the little toolbar battery icon but it would not charge. So those two new batteries are dead :good:. So I thought maybe software issue, I had enough juice to get in the bootloader and flash back to 4.4.4 which would still not allow it to charge. Then I started flashing to other versions and eventually back to 5.1.1 to no avail. I replaced the charging port with one from my brothers nexus 5 and it still would not work. My battery and charging port worked in his phone however.
Now I don't know what to do! This is the first phone I've really had to research about bootloaders and roms and stuff so I'm fresh.
TL;DR: Phone goes from charging for 5 sec to not charge with different software versions (4.4.4, 5.1.1 +more), with many different chargers (including one that came with phone), with new battery and new charging port.
Thanks.
Mine did that with a new battery also. The new battery was a dud--I contacted the seller, who sent me another battery, and that one does charge.
Telyx said:
Mine did that with a new battery also. The new battery was a dud--I contacted the seller, who sent me another battery, and that one does charge.
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I've tried 3 different batteries including my brothers nexus 5 battery which charges in his phone so I am confident its not a battery issue now.
bump
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if the actual USB port is working on ur brother's and so is the battery, i am afraid then u have a bad Motherboard...
theres a Texas Instruments BQ24192 I2C controller chip, that is what regulates charging, such as voltage, etc...
if it doesnt even respond to wireless charging, that may be bad https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016#s53734
that would be my guess....
Well technically it responds to it but it only lasts for a few seconds. Wireless charging and wired charging get a response from the phone by changing it to say charging on ac or usb or whatever but it just goes back to saying not charging after ~5 seconds. Is this still a bad mother board you think? Is it worth it to try and purchase a motherboard or just get a new phone?
Any solution for this? Came later but did come to this problem.
So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
Same here @xxxmarienxxx . Just started with this issue this morning. It was all good until last night. Any solutions yet?
xxxmarienxxx said:
So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
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I had this problem with my Moto Z Play. Have you checked to see if there is any debris/lint in the usb C port on the phone?
Sorry for stupid question/proposal, but could it depend on what phone case you use or rather combo of phone case and USB cable. I use the standard case supplied with the phone and have no problem with standard USB cable nor the standard headphones, but I have similar issue with a non standard car charger. When I remove my case it works just fine, ie it is not loose.
I've had my phone for 7 months and I would say I charge at least 2 times per day (to work and home from work) and I use headphones at least ones a day.
Yep. Same problem here . Already using a new cable for a few months ?
Was there ever a solution to this issue as mine is doing the same but will only go half way in, no debris and nothing is bent out of place in either cable or phone charging port.
Same issue, contact Huawei support.
Visited the three shop today and the girl told me this was a common problem. She showed me her phone and the cable goes all the way in, mine only goes about 3/4's of the way in and had been fine up until this week. She told me there is a 2yr warranty that they will/should honour. (Huawei). Going to contact them later and will let you know how I get on.
Charly.
Charging pin issues
Hi guys, if you're battling to charge your p20 cos plug cannot go right in.. Just use a sewing needle put it into the port and scrape off, u will be surprised as to how much muck u will pull out.. Give it a try
Cleaning with a needle
Thank you @Veejag. Using a needle worked perfectly for me. You were so right. I was surprised and shocked at how much dust and crumbs came out of the port. If you have this problem give the needle a go.
Mine also does that. One day supercharging wasn't working anymore, moving the plug, it alternated between fast and slow. Cleaned the usb port, supercharging started working, but the headphones keep disconnecting...
Scratch that, tried another pair of headphones, with the adaptor, they don't disconnect. It's most probably the cheap Huawei headphones' fault (they came with my p20 Pro)