[Q] Question on warranty..Help - Nexus 5 Q&A, Help & Troubleshooting

Will I get my warranty back when I unroot my phone after unlocking the boot loader and rooting ..can we relock the boot loader ..i'm new to rooting ..pls help

Lakshya said:
Will I get my warranty back when I unroot my phone after unlocking the boot loader and rooting ..can we relock the boot loader ..i'm new to rooting ..pls help
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Click to collapse
Yes. You'll also want to 'untamper' it.
https://play.google.com/store/apps/details?id=net.segv11.bootunlocker

Lakshya said:
Will I get my warranty back when I unroot my phone after unlocking the boot loader and rooting ..can we relock the boot loader ..i'm new to rooting ..pls help
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Click to collapse
That's a philosophical question. Unlocking the bootloader may have voided your warranty. Just because you re-lock it doesn't magically bring with it a new warranty.

jd1639 said:
That's a philosophical question. Unlocking the bootloader may have voided your warranty. Just because you re-lock it doesn't magically bring with it a new warranty.
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Click to collapse
Not new warranty.. I'm asking can I take my phone back to the lg store for repairs when it is in warranty ?or will they not accept it saying your warranty is void ..I want to put cm11 and that would require both unlocking boot loader rooting the device ..so ..noob here ..help ..thanks

If a bootloader in the forest is unlocked and then relocked, and nobody sees, was it really ever unlocked?
________________________
Sent from my Nexus 5

wideasleep1 said:
Yes. You'll also want to 'untamper' it.
https://play.google.com/store/apps/details?id=net.segv11.bootunlocker
Click to expand...
Click to collapse
I knew there was script/binary for resetting the tamper flag, but I didn't realize there was an actual app for it. I'm surprised Google allows such an app on the Play Store.
Lakshya said:
Not new warranty.. I'm asking can I take my phone back to the lg store for repairs when it is in warranty ?or will they not accept it saying your warranty is void ..I want to put cm11 and that would require both unlocking boot loader rooting the device ..so ..noob here ..help ..thanks
Click to expand...
Click to collapse
We can argue semantics all day long. The bottom line is, if you're having a problem with your phone, as long as it's not caused by your third-party modifications, they should honor your warranty. Now should you damage your phone or render it inoperable in the process of modding, they absolutely won't cover that under the warranty, as they shouldn't. This is a risk you take when you choose to mod your phone, so absolutely do your due dilligence and proceed with utmost caution when using third-party modifications.

Related

[Q] Unlock bootloader? yes or no?

Hi,
I bought a Xperia Arc S two weeks ago,
Which are the main advantages of unlocking the bootloader?
Should I do it now or wait till the warranty ends?
Thanks a lot
jfgi
https://www.google.com/search?q=Unlock+bootloader+advantages
I just want an opinion if it is to soon to unlock it or not!
How should we know if it to soon?
To soon till what???
Is there something you want to do that requires an unlocked bootloader, do it.
If not why would you want to do it?
If you just want to have an unlocked bootloader for having an unlocked bootloader, do it.
Your choice.
Dark3n said:
How should we know if it to soon?
To soon till what???
Is there something you want to do that requires an unlocked bootloader, do it.
If not why would you want to do it?
If you just want to have an unlocked bootloader for having an unlocked bootloader, do it.
Your choice.
Click to expand...
Click to collapse
Yeap! I wanted to install some themes because I think its to soon to install a ROM!
But to install themes I also need the bootloaded unlocked!
The phone has 2 weeks! I think its too soon
unlock the bootloader... its not a big deal... just make sure you correctly follow any and all directions
The only thing Im worried about is the warranty!
I dont know if Im gonna need it! xD
im not familiar with your device, so researching this is on you... but you may be able to re-lock the bootloater... if you can, i say go for it
Thanks Probably will!
best of luck to ya! im sure youve found it... but if not, i believe the link below is the correct one for your device
http://forum.xda-developers.com/forumdisplay.php?f=962
You can screw your phone up the same amount by changing theme, as changing the ROM.
Unlocking the bootloader will void your warranty, you can't unvoid warranty, once gone its gone. You can hope to restore it to a state where they won't notice, but the warranty is nothing physical you can handle, but something legal.

[Q] Will rooting void my warranty even if it doesnt cover software defects?

In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
Click to expand...
Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Click to expand...
Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita

is there any way to root honor 6x without unlocking bootloader in official way

I dont want to loose warranty....xiaomi is so liberal in rooting & encourages it where as huawei does completely opposite
whats d use of partnership with xda when just unlocking boot loaders voids u'r warranty
anyways is there any other way to root without loosing warranty ??
sreekantt said:
I dont want to loose warranty....xiaomi is so liberal in rooting & encourages it where as huawei does completely opposite
whats d use of partnership with xda when just unlocking boot loaders voids u'r warranty
anyways is there any other way to root without loosing warranty ??
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Click to collapse
It depends cause in my region (SEA) unlocking the bootloader does not void warranty.
darKz22 said:
It depends cause in my region (SEA) unlocking the bootloader does not void warranty.
Click to expand...
Click to collapse
sorry....my bad....in my region also ...it wont void warranty- contacted support
btw...can we re lock boot loader ourselves ?
sreekantt said:
sorry....my bad....in my region also ...it wont void warranty- contacted support
btw...can we re lock boot loader ourselves ?
Click to expand...
Click to collapse
If you know how then yes. I dont know any ways to relock bootloader completely and someone on other threads says it is tricky

I want to relock the boot loader. How?

I want to do this. Is there a way to do so and retain data?
gunnyman said:
I want to do this. Is there a way to do so and retain data?
Click to expand...
Click to collapse
via fastboot...
fastboot oem lock
I don't recall if it factory defaults, as I rarely lock
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
Download appropriate RUU from https://forum.xda-developers.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048 place it on SD card, rename to 2PZCIMG.zip, put SD card into phone, press & hold vol down and power button to boot into download mode and confirm RUU flashing (battery should be over 30 or something %)
[Edited for better description.]
I have twrp still installed recovery won't start and it doesn't boot
gunnyman said:
I have twrp still installed recovery won't start and it doesn't boot
Click to expand...
Click to collapse
I edited my post for better description. You should do what it says there (you need to boot to download mode).
Also relocking bootloader with twrp still installed is a no no
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
gunnyman said:
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
Click to expand...
Click to collapse
Np.. Hope you get it sorted.
(the steps I described I described are for sd card method, if there is ruu exe for your variant you should just follow instructions once you start ruu exe on your computer)
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
gunnyman said:
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
Click to expand...
Click to collapse
Good to hear :good:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
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Click to collapse
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
velimircek said:
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
Click to expand...
Click to collapse
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
tokenbest said:
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
Click to expand...
Click to collapse
I got the same response from HTC Czech Republic: unlocking the bootloader would instantly void my warranty, plus they said that warranty-keeping bootloader unlock is possible only in that one special case for US customers, the rest of the world voids their warranty by doing so :/
Rant on the side: I truly despise not being allowed to get root privileges without voiding the warranty - it is MY device, yet I can't control the system. I want to do MY own backups, control (or inspect) the data apps save to MY phone, and control the configuration of MY system. I really hate being locked out from even such basic configurations as the hosts file is - I'm effectively barred from some aspects of web development so that advertisements can be shoved down my throat
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
How did you get it to relock? i keep getting a failed messaged with the command above.
C:\adb>fastboot oem lock
...
FAILED (remote: unknown command)
finished. total time: 0.004s
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
Click to expand...
Click to collapse
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Hell no, I have no interest in dropping another 175 bucks, I think it's ridiculous but it is currently the only way to do a number of things with the device. I'd consider it if being able to unlock and relock the phone without HTC ever having a clue was a big deal or there was a Google edition and I needed to change the CID and MID or other things but honestly, I still have my 10 if I really need to get at something that was on that phone but not on this one (for example my Battle.net authenticator). I suppose I could always try Helium though with my desktop but I imagine that's a protected app like Google Authenticator which required root to backup and why I switched to Authy.
I mentioned the XTC2Clip because it is the only way to get S-OFF of any kind right now and to point out that even with its temp S-OFF, it still can't restore the bootloader to factory locked status. It's an important thing to point out, not everyone knows that HTC has two different locked statuses, one that proves the phone has been tampered with, and one that is factory locked. A lot of people ask to go back to stock so they can send it in for a warranty claim or a refund to go buy another device. The relocked bootloader obviously kills one or both options depending on the situation.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Galactus said:
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Click to expand...
Click to collapse
Yeah, a lot of people are claiming unlocked bootloader voids warranty now, however US is more relaxed. Every single HTC phone I had was returned with Unlocked Bootloader and S-off, never had a problem. Other countries are more strict I guess. I can understand not knowing the return policy and people relock for that reason(for returns) but I see many relocking for flashing RUU or firmware. This is not needed or even should be done. I'm a RUU flasher with each update, so I know no problems arise. This has been the case for the last 8,9 or 10 phones lol.

Motorola Edge unlock bootloader warranty void?

Hi at all
I have my edge from 2 months and i a wanna root the device to install magisk ect ect...
But in the rules of motorola unlock bootloader website , i read that the unlock the device , void the warranty ...
It's real? Reflash and lock the bootloader to stock , warranty return?
Thanks
bmw320cd said:
Hi at all
I have my edge from 2 months and i a wanna root the device to install magisk ect ect...
But in the rules of motorola unlock bootloader website , i read that the unlock the device , void the warranty ...
It's real? Reflash and lock the bootloader to stock , warranty return?
Thanks
Click to expand...
Click to collapse
Yes unlocking the bootloader does void warranty.
Motorola rarely enforces it, and will fix or replace if there was a manufacturer problem.
sd_shadow said:
Yes unlocking the bootloader does void warranty.
Motorola rarely enforces it, and will fix or replace if there was a manufacturer problem.
Click to expand...
Click to collapse
I have the screen that already tends to green on greyish colors so I'm afraid that by unlocking the BL then maybe when I decide to send it to assistance, they won't recognize the damage

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