Google Now not available - Moto G Q&A, Help & Troubleshooting

Got my fiancee a Moto G for xmas (btw now I'm jealous cuz it's much better than my GS3!)
Anyway, it's got the Google Search app, updated to the latest version, but the Google Now option (in settings) is missing. there are no cards etc.
It works fine on my GS3, so I doubt the issue is location related..
Anyway has the same issue or a way to fix it?

suffix642 said:
Got my fiancee a Moto G for xmas (btw now I'm jealous cuz it's much better than my GS3!)
Anyway, it's got the Google Search app, updated to the latest version, but the Google Now option (in settings) is missing. there are no cards etc.
It works fine on my GS3, so I doubt the issue is location related..
Anyway has the same issue or a way to fix it?
Click to expand...
Click to collapse
It's either location or Google Account related, if there is nothing to show, it won't show cards.

Did you add Google account in Accounts and Privacy in Google Now settings?

newuser25 said:
Did you add Google account in Accounts and Privacy in Google Now settings?
Click to expand...
Click to collapse
Yes I have added the Google account but there is no Google Now option in the settings! anyone else with this issue?!

suffix642 said:
Yes I have added the Google account but there is no Google Now option in the settings! anyone else with this issue?!
Click to expand...
Click to collapse
Did you open the "Google Settings" app and click on Search?

I spent ages last night trying to work out why cards wouldn't work, other than the weather. Then i figured out that it thinks in a business account holder.
Anyone know how to fix this? Google now is turned off for your domain
I seem to be on now, still no cards apart from weather :-\

bozzykid said:
Did you open the "Google Settings" app and click on Search?
Click to expand...
Click to collapse
Yes. That is where the "Google Now" option is not available on the Moto G! it is available on my GS3..

Remove then re add the Google account,or try adding a new or alternate Google account

I have tried your suggestions but still have this issue. Also the kit kat update arrived but Google now is still not available! Any other suggestions?

Related

Google Calendar post 4.4 Kit Kat Update

Is anyone having trouble with the Google Calendar (from the Play Store, updated on 11/20) since upgrading to 4.4? Whenever I install the Google Calendar from the Play Store it stops the default Moto X calendar from working and neither the Google Calendar or the Stock Calendar work when it is installed.
Rahshaka said:
Is anyone having trouble with the Google Calendar (from the Play Store, updated on 11/20) since upgrading to 4.4? Whenever I install the Google Calendar from the Play Store it stops the default Moto X calendar from working and neither the Google Calendar or the Stock Calendar work when it is installed.
Click to expand...
Click to collapse
the "stock" moto X calendar is the "old" Android calendar. why they don't merge when you install the google calendar is beyond me. i had both operational (at the same time) in 4.2.2 and ended up disabling the android calendar. they functionally identical, but only one is updated in the market.
I been wondering about this also. Hopefully this has been fixed in 4.4. It's amazing how Motorola missed this.
Sent from my XT1056 using xda app-developers app
EVOSerb said:
I been wondering about this also. Hopefully this has been fixed in 4.4. It's amazing how Motorola missed this.
Sent from my XT1056 using xda app-developers app
Click to expand...
Click to collapse
its not. they both exist.
640k said:
its not. they both exist.
Click to expand...
Click to collapse
With 4.2.2 I was able to successfully "disable" the AOSP calendar under the App settings (unrooted, stock) and the Play Store Calendar would still function fine. After the Kit Kat update, when I disable AOSP calendar, it breaks the Play Store version. This is really annoying because if I leave them both installed, besides the clumsy look of having 2 calendars in the app drawer, I get 2 separate notifications. I suppose I could try disabling notifications on the AOSP version... but anyone have other suggestions or similar experience?
This is odd, on my Verizon moto x DE I just have one calendar app and always have, both on 4.2.2 and the new 4.4. This must only be a problem for other carriers?
Sent from my XT1060 using xda app-developers app
hazenberger said:
With 4.2.2 I was able to successfully "disable" the AOSP calendar under the App settings (unrooted, stock) and the Play Store Calendar would still function fine. After the Kit Kat update, when I disable AOSP calendar, it breaks the Play Store version. This is really annoying because if I leave them both installed, besides the clumsy look of having 2 calendars in the app drawer, I get 2 separate notifications. I suppose I could try disabling notifications on the AOSP version... but anyone have other suggestions or similar experience?
Click to expand...
Click to collapse
Are you sure you've disabled android calendar and NOT calendar storage? I had the android calendar disabled prior to 4.4 and it remained disabled after the update and my Google calendar works fine.
---------- Post added at 09:13 PM ---------- Previous post was at 09:11 PM ----------
Jexx11 said:
This is odd, on my Verizon moto x DE I just have one calendar app and always have, both on 4.2.2 and the new 4.4. This must only be a problem for other carriers?
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
I have a vzw retail version. If you check the market for Google Calendar, you will find that it is not installed. The Moto X comes with the Android calendar and not the Google calendar which is what is odd to me.
640k said:
Are you sure you've disabled android calendar and NOT calendar storage? I had the android calendar disabled prior to 4.4 and it remained disabled after the update and my Google calendar works fine.
---------- Post added at 09:13 PM ---------- Previous post was at 09:11 PM ----------
I have a vzw retail version. If you check the market for Google Calendar, you will find that it is not installed. The Moto X comes with the Android calendar and not the Google calendar which is what is odd to me.
Click to expand...
Click to collapse
I definitely only disabled the android calendar. I have no idea what's up with it. I also wish they had merged (i.e. deleted) the old calendar when they sent the OTA.
hazenberger said:
I definitely only disabled the android calendar. I have no idea what's up with it. I also wish they had merged (i.e. deleted) the old calendar when they sent the OTA.
Click to expand...
Click to collapse
I disabled the Android calendar and installed the Google Calendar app on my stock/unrooted Moto X (VZW). Google Calendar doesn't work and now I can't even find the stock calendar in apps to enable it.
Yep, having the same problem... seems like I can only use the stock calendar app. Pretty annoying.
funkbucket007 said:
I disabled the Android calendar and installed the Google Calendar app on my stock/unrooted Moto X (VZW). Google Calendar doesn't work and now I can't even find the stock calendar in apps to enable it.
Click to expand...
Click to collapse
You can re-enable in under Settings->Apps->Disabled tab (far right)
Yes this is very strange, why would they leave the lesser of 2 still hanging around....especially in Kitkat.
Also, make sure under settings, Google, that calender sync is still check marked.
I've had this problem on multiple builds and it drove me crazy. To fix it go to Settings > Apps > All and select Calendar Storage, then clear data. Either calendar should work without issue after doing this.
Here is how I got it to work. Disable Calender in settings>apps>all. Next go to Calender Storage in settings>apps>all. Force stop Calender Storage and clear data. After that install the Google Calender from the play store if you haven't already. Finally, reboot and it should sync with your Google accounts.
Dark9781 said:
Here is how I got it to work. Disable Calender in settings>apps>all. Next go to Calender Storage in settings>apps>all. Force stop Calender Storage and clear data. After that install the Google Calender from the play store if you haven't already. Finally, reboot and it should sync with your Google accounts.
Click to expand...
Click to collapse
So basically exactly what I said in the post above with some extra steps thrown in for bad measure?
publicanimal said:
So basically exactly what I said in the post above with some extra steps thrown in for bad measure?
Click to expand...
Click to collapse
Pretty much, except when I just cleared data it still didn't work properly. That's why I had to go through a few extra steps.
Dark9781 said:
Pretty much, except when I just cleared data it still didn't work properly. That's why I had to go through a few extra steps.
Click to expand...
Click to collapse
When I did it I already had Google Calendar installed from the Play Store and I hadn't disabled the stock Calendar. I've also done it with the stock Calendar removed and only the Google Calendar from the Play Store installed and it worked.
I don't think that disabling the stock Calendar before clearing Calendar Storage data or rebooting afterwards is necessary - at least it wasn't for me, but I never tried it with only the stock calendar installed (I hate the stock calendar!). You might need to go to your account sync settings and uncheck + recheck the Calendar sync to force a sync, but this should happen on its own regardless.
Dark9781 said:
Here is how I got it to work. Disable Calender in settings>apps>all. Next go to Calender Storage in settings>apps>all. Force stop Calender Storage and clear data. After that install the Google Calender from the play store if you haven't already. Finally, reboot and it should sync with your Google accounts.
Click to expand...
Click to collapse
Had to look for an answer to this, since my S3 with the new KitKat wouldn't work. This did the trick, thanks.

[Q] Google Play app "Share" button default issue

I have a dumb question and I'm ashamed of myself for not being able to figure out the solution nor can I find a way to fix this by searching for a solution online.
Whenever I click on the "share" button in Google Play app, it default to Gmail directly. It used to ask me which app I would like to use when I click on the "share" button with all my previous phones. Does anyone else have this issue?
jimbotron said:
I have a dumb question and I'm ashamed of myself for not being able to figure out the solution nor can I find a way to fix this by searching for a solution online.
Whenever I click on the "share" button in Google Play app, it default to Gmail directly. It used to ask me which app I would like to use when I click on the "share" button with all my previous phones. Does anyone else have this issue?
Click to expand...
Click to collapse
Try clearing your Data for play store in your app preferences. You won't lose anything but it will reset play store to default everything(including hopefully this setting). Settings/Apps/All tab click Google Play Store and click Clear Data.
Landara said:
Try clearing your Data for play store in your app preferences. You won't lose anything but it will reset play store to default everything(including hopefully this setting). Settings/Apps/All tab click Google Play Store and click Clear Data.
Click to expand...
Click to collapse
Thanks but that didn't work. It has never asked me to set a default action before. Today was the first time I tried to use the share link in the Google Play app and it is already default to Gmail.
I did clear the data and default action for the Gmail app as well. That didn't solve the problem either.
jimbotron said:
Thanks but that didn't work. It has never asked me to set a default action before. Today was the first time I tried to use the share link in the Google Play app and it is already default to Gmail.
I did clear the data and default action for the Gmail app as well. That didn't solve the problem either.
Click to expand...
Click to collapse
Having exactly the same issue myself. Anyone figure it out? It's only happening on my nexus 5 on 4.4, not on gnex on 4.3
This is a known 4.4 bug. Go to Settings>Apps then on the dropdown menu press 'Reset app preferences'. That will fix it.
skttrbrain said:
This is a known 4.4 bug. Go to Settings>Apps then on the dropdown menu press 'Reset app preferences'. That will fix it.
Click to expand...
Click to collapse
Thanks. I downloaded the app andmade share. Not the most beautiful UI but it gets the job done
Sent from my Nexus 5 using xda app-developers app

Google Now is not available on the Nexus 5. How i can fix it?

Hello everyone, i'm trying to solve a problem that I'm having with the Google now on the new nexus 5. The slide from left to right option on the home page to open the google now is not available on the nexus 5. I have uninstalled the updates, reinstalled the updates, cleaned the data, removed and re-add the account in the Google Settings - Search - Account & privacy - Google Account, but still i'm not having the option of google now and google cards to enable it. How i can fix this issue and enable the google now? Have in mind that the location services inside the location-settings says not available in Cyprus. is it this the reason or takes time to enable the google now from google because the gmail that is on the nexus 5 was on gingerbread phone before?
thank you
Have you tried long pressing on the home screen for the options and selecting Settings and enabling through there? I'm not sure about your location settings but this should enable Google Now.
zombicidal maniac said:
Have you tried long pressing on the home screen for the options and selecting Settings and enabling through there? I'm not sure about your location settings but this should enable Google Now.
Click to expand...
Click to collapse
yes and also is the same to go from google settings-search etc
Are you a Google apps user? If so you need to enable Google now in the Google apps administration.
Have you changed your launcher? Google Now (slide from left) is only available on the stock launcher. (I don't think anyone has created a launcher with this option yet. (If so please share the info)
fergie_uk said:
Are you a Google apps user? If so you need to enable Google now in the Google apps administration.
Click to expand...
Click to collapse
the email is not. can i enable it without to be google apps user?
hoopsdavis said:
Have you changed your launcher? Google Now (slide from left) is only available on the stock launcher. (I don't think anyone has created a launcher with this option yet. (If so please share the info)
Click to expand...
Click to collapse
no im not
giwrgos said:
the email is not. can i enable it without to be google apps user?
Click to expand...
Click to collapse
It's a Google service - you need a Google account. Create a Gmail account and log in to phone with that (or play store at least) and it should work - otherwise I would try the Google support forums.
alacrify said:
It's a Google service - you need a Google account. Create a Gmail account and log in to phone with that (or play store at least) and it should work - otherwise I would try the Google support forums.
Click to expand...
Click to collapse
im using a gmail on the nexus 5
From the home screen, tap the google search icon (or aka the google now bar)
you should see something that says get google now
tap it and follow the steps and select your account
i had to do that on my nexus 5
I think people are trying to give you options to enable it from it's defaulted disabled state. It first needs to be activated (available) and since it isn't in your country then you can't do it via the normal methods. Your IP address is what enables or disables it based on country laws.
shotta35 said:
I think people are trying to give you options to enable it from it's defaulted disabled state. It first needs to be activated (available) and since it isn't in your country then you can't do it via the normal methods. Your IP address is what enables or disables it based on country laws.
Click to expand...
Click to collapse
when i had the galaxy nexus and i was in Cyprus it was working fine. also on my nexus 5 is working fine as well
Did you also have the latest Google Search on your phone then too? Are they side by side? It might have been disabled since an older update especially being built into the phone now vs something you manually download and install.
Have you tried removing your Google account and setting it up again? It happened to me once (when I was setting up the phone without logging in to my Google account), and that was the only way to get Google Now back.
http://forum.xda-developers.com/showthread.php?t=2585018
rames said:
http://forum.xda-developers.com/showthread.php?t=2585018
Click to expand...
Click to collapse
thanks you all . i have tried everything that you said, before i create the post. i will try to try what rames said. thanks anyway to all!!

no google phone contacts

Sorry if this was mentioned before.
I'd like to have saved contacts to phone call, but not to store it on
google or any other account. To be in my phone and nowhere else.
Not to synchronize in any way. Possible?
Best regards.
Manually add them to Sim card / Phone and disable any syncing.
radicalisto said:
Manually add them to Sim card / Phone and disable any syncing.
Click to expand...
Click to collapse
Would you tell me how to do that, please?
I tried to find proper app or device, but to no avail.
Best regards.
fooboo said:
Would you tell me how to do that, please?
I tried to find proper app or device, but to no avail.
Best regards.
Click to expand...
Click to collapse
Contacts > add contact and choose contact storage that you wanna use (in your case local/sim/phone rather than Google Account)
OR
Contacts > settings > export > SIM/Phone and then unsync your Google account. --- This will copy them from your Google account to your device/sim
radicalisto said:
Contacts > add contact and choose contact storage that you wanna use (in your case local/sim/phone rather than Google Account)
OR
Contacts > settings > export > SIM/Phone and then unsync your Google account. --- This will copy them from your Google account to your device/sim
Click to expand...
Click to collapse
Well, no local/sim/phone option in my case. That is the very problem.
Nexus 5, 4.4.2.
Best regards.
If you take them off Google and store them on the phone....not sure you can save to sim these days, only phone....they will be gone every time you flash a ROM.
Storing them to Google means they will always be there as soon as you sign in to Google.
You probably know this....just not sure why anyone wouldn't like it. ?
Sent from my N5, N7, Moto X, G Tab 3 or S2.....
kj2112 said:
If you take them off Google and store them on the phone....not sure you can save to sim these days, only phone....they will be gone every time you flash a ROM.
Storing them to Google means they will always be there as soon as you sign in to Google.
Click to expand...
Click to collapse
I dislike to sync, for whatever reason. That is the way I like, with no
offend for other people opinion.
You probably know this....just not sure why anyone wouldn't like it. ?
Click to expand...
Click to collapse
Why would they know my data? It is the part of the game, but I do not care
about that option. My problem is that you all have a mode to choose local/phone,
but I have it not. That, in fact, bothers me.
Best regards.

Google Contacts and Calendar not syncing

So all other google services seem to be working fine, app store is good.
Contacts and calender refuse to update.
I go into User&Accounts>Google>Sync sync now and it syncs Fi/Fit data/People but not Contacts. returns 'sync is currently experiencing problmes, it will be back shortly"
It did work as it says it synced 2 days ago. when I first got everything side loaded and working.
anyone else having issues or known fix?
sandbagger21 said:
So all other google services seem to be working fine, app store is good.
Contacts and calender refuse to update.
I go into User&Accounts>Google>Sync sync now and it syncs Fi/Fit data/People but not Contacts. returns 'sync is currently experiencing problmes, it will be back shortly"
It did work as it says it synced 2 days ago. when I first got everything side loaded and working.
anyone else having issues or known fix?
Click to expand...
Click to collapse
Had the same issue. So I started from scratch with the installation of the Google Services until sync was working in-between the steps of installation.
Please tell me which version of installation did u use?
There are several... and which EMUI version did u use for installing the Google Services?
cristimate said:
Please tell me which version of installation did u use?
There are several... and which EMUI version did u use for installing the Google Services?
Click to expand...
Click to collapse
Folowed these directions, worked good, actually on Pro Plus and on 10.1.0.145
go to youtube and this short link since I cant post links yet 9fTIZFehwlw
Actually I saw that on different p40 the symptoms are different.
I have p40 pro and after initial sync when I put the Google account stopped syncying and even yahoo syns does not work
I'd you are above 136 on p40 pro lz application does not work.
I used a different method to put Google services and still does not work.
cristimate said:
Actually I saw that on different p40 the symptoms are different.
I have p40 pro and after initial sync when I put the Google account stopped syncying and even yahoo syns does not work
I'd you are above 136 on p40 pro lz application does not work.
I used a different method to put Google services and still does not work.
Click to expand...
Click to collapse
everything syncs and works but google contacts... that is the strange part.
will probably wait till something breaks it good and then hope there is a better "method"
I can live with manually import/export contacts.
I was just hoping it was something simple but doesnt sound like it
Thanks
Well actually I solved this...
Use app Fix Play Services 2020 and it will install new Play magazine and clear some cache and... It works. Now I can sync both Google and Yahoo accounts.
Remains the problems I have with Google Pay and Edenred Pay... Also I cannot sing in into UniCredit Account. Aplication is working but you cannot add your personal data.
cristimate said:
Well actually I solved this...
Use app Fix Play Services 2020 and it will install new Play magazine and clear some cache and... It works. Now I can sync both Google and Yahoo accounts.
Remains the problems I have with Google Pay and Edenred Pay... Also I cannot sing in into UniCredit Account. Aplication is working but you cannot add your personal data.
Click to expand...
Click to collapse
what one did you use, looks like there are several different ones?
cristimate said:
Well actually I solved this...
Use app Fix Play Services 2020 and it will install new Play magazine and clear some cache and... It works. Now I can sync both Google and Yahoo accounts.
Remains the problems I have with Google Pay and Edenred Pay... Also I cannot sing in into UniCredit Account. Aplication is working but you cannot add your personal data.
Click to expand...
Click to collapse
Did it fix the google contact sync for u too? I'm also curious where you download the apk as it's not found in Aurora store. And the one I found from apkpure only do basic things like clear play services cache and stuff like that , that I already tried and not working.
sandbagger21 said:
what one did you use, looks like there are several different ones?
Click to expand...
Click to collapse
Exactly this one... Fix Play Services 2020
It will drive you to Google play store and install an official one
The problem now is push notifications, does not work.
cristimate said:
Exactly this one... Fix Play Services 2020
It will drive you to Google play store and install an official one
The problem now is push notifications, does not work.
Click to expand...
Click to collapse
Can you please post a link as there is no app in PlayStore with that exact name?
optzeci said:
Can you please post a link as there is no app in PlayStore with that exact name?
Click to expand...
Click to collapse
nave of developer would be nice as there are a bunch of apps with that name
pls give us the link
Finally solved the contacts syncing issue by uninstaling the Google contacts Sync(version 10) installed when I installed GMS on my P40 Pro and installing this one (version 4.4.4)
optzeci said:
Finally solved the contacts syncing issue by uninstaling the Google contacts Sync(version 10) installed when I installed GMS on my P40 Pro and installed this one (version 4.4.4)
Click to expand...
Click to collapse
I don't know how but it seems that this also solved the notifications issue for Gmail. I observed this morning that I receive Gmail notifications as soon as I receive an email in my Gmail account.
optzeci said:
Finally solved the contacts syncing issue by uninstaling the Google contacts Sync(version 10) installed when I installed GMS on my P40 Pro and installed this one (version 4.4.4)
Click to expand...
Click to collapse
This worked :good::good:
KKYASIR said:
This worked :good::good:
Click to expand...
Click to collapse
Did you install it after the GMS installing? I ask because on my device is done everything since weeks. Can I just install this app without breaking the other Google stuff?
Flying Fox said:
Did you install it after the GMS installing? I ask because on my device is done everything since weeks. Can I just install this app without breaking the other Google stuff?
Click to expand...
Click to collapse
Yes i installed it after GMS... just uninstall the old version and install the new one .. GMS will work just fine
KKYASIR said:
Yes i installed it after GMS... just uninstall the old version and install the new one .. GMS will work just fine
Click to expand...
Click to collapse
Thx so much!
optzeci said:
Finally solved the contacts syncing issue by uninstaling the Google contacts Sync(version 10) installed when I installed GMS on my P40 Pro and installed this one (version 4.4.4)
Click to expand...
Click to collapse
confirm, that works. before, contact syncing made was broken (from sync settings). now, contacts are syncing. thanks for sharing!

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