Hello. Sometimes when I turn on the phone and unlock the SIM with my PIN, it just gets stuck in the unlocking SIM message. The phone gets signal, even internet access, and I get notifications, everything runs OK behind, but I can't use the phone because that message is there in the middle of the screen. Not even enabling airplane mode fixes it, I have to reboot. I haven't tried removing the SIM, though. I recently wiped everything > flashed a factory image > flashed cataclysm > flashed franco BUT it already happened before and keeps happening now.
Also, sometimes I see a strange error in the status bar (more often when the SIM problem occurs? dunno). In Spanish (the language the phone is set to) it says:
"El acceso restringido se ha modificado"
Which in English is, more or less:
"The restricted access has been modified"
When I pull down the notifications, it's already gone, and the phone keeps working perfectly
I can't RMA it (it's not officially sold in the canary islands, well, it is via amazon but when they announced that it was too late), so I hope it's a bug. Any ideas?
I think it would be useful to know that it's a real microsim (not a cut-down SIM), a movistar one, and I don't have any other microsims to test or other phones that use microsim. The phone is from the UK.
Related
My phone is a Motorola XT1032 and when I reboot it instead of going through the routine of SIM lock PIN then phone lock PIN, it just goes straight to the phone lock with no network connection.
This firstly occurred at work yesterday when distractedly I ended up in "Safe mode", which doesn't work for me in any case as there's a bug or whatever somewhere which is by the by. So after rebooting a warning triangle and exclamation mark was showing in the status bar where it said...."Your selected network (3) is not available", 3 being my network in the UK. I then did the obvious: removed the SIM, gave it a wipe, remounted it and hey...network back!
I was a little concerned that perhaps the pins in the SIM card housing may be faulty so to check I rebooted my phone later on with exactly the same result and the same solution by remounting the SIM. Totally bizarre, so anyone have any ideas?
Thanks in advance,
Malc
So I purchased a Boost Mobile Moto G 1st Generation device today and want to use it as a spare wifi android device at home only.
The model I have is the XT1031 Boost Mobile CDMA. I went through a whole bunch of threads here and got my device updated to Stock 4.4.4 Kitkat [Falcon], bootloader unlocked, rooted with Super User, and the latest TWRP [the one for XT1032 worked perfectly fine!) I also found the very long paragraph bootloader unlocked nag screen on startup logo removal zip and that was sweet! Thanks to everyone here (so many of you from all of these topics and work beyond imaginable!) I also went ahead and installed Xposed Framework, Gravitybox, F-Droid + AdAway... will need to fiddle around with XPrivacy a bit more or come back to a really old LBE Master Privacy Guard project that seems to be translated now and working for a lot of devices. Now just waiting for the stable Lollipop image to come out and enjoy the next generation of our OS!
So with that all said (loving the device), on each boot right before "Starting Services", the Activation Screen comes up. It starts to first check for Profile, PRL Updates but fails and gives the error : Airplane Mode.
Anyone know a workaround to get that Activation screen disabled from appearing again (if you're not ever planning to use voice/data but only wifi)? I thought after I put the device on Wifi-Airplane Mode, it would go away, but it always comes up. My only workaround (which really isn't a workaround ) on each time I power back up/reboot the Moto G, that it comes up with that message, I just click "Next" and it will go to the Android Home screen just fine. and connect straight to my wifi network while already in airplane mode and work fine like that .
Anyways, it's a very minor thing, but maybe you all could direct me to a link or reply on what to check out if that's something easy to modify? Please let me know if you need any other information from my device or setup thus far to help you with my question!
edit: Hmm, now the activation notice doesn't appear on reboot but a notification at the top (white triangle) with SIM Card Error comes up. The device will hang with starting services in the center. If I press the power button once and press it again, I can swipe away the notification of the SIM Card Error and it will go to Home and everything works. If I click on the Sim Card Error, it gives me a message saying to either power off or continue, stating the device cannot work without a SIM Card.... (this is all while in WiFi-Airplane Mode). I thought it was an error or issue of Xposed/Gravity Box but uninstalling/reinstalling those didn't make a difference and the SIM Card Error still shows up on reboot. Strange thing, I thought the XT1031 Boost CDMA doesn't have a SIM Card Slot. Anyways, if I disable wifi and disable airplane mode and reboot, the original activation screen comes up again... and I can skip it and then go back to Wifi-Airplane mode... Okay, hopefully that gives some insight and maybe someone will know what I am talking about!
I can't get a signal on my phone. It keeps showing the "emergency calls only" message. When I try to call someone, it shows an error message: "network not registered".
Weird thing is, it was working flawlessly a few hours ago. I didn't mod it, nothing is different. I just charged it and rebooted.
I tried toggling airplane mode on/off, factory reseting, and it didn't fix my problem. My IMEI shows up correctly on settings, and the phone is being used in the same region I bought it.
OBS: If I put the sim card on another phone, it works. When i put it back on the s6, it keeps working until i reboot it, and after that it doesnt register on the carrier network anymore.
Anyone can help me with this?
No one?
I've exhausted all my known options! I can't keep a phone that can't even be turned off. If the phone freezes, that means I'll not have a signal until i can find another phone to put my sim on, and then back again on mine...
I'd really appreciate some help, since support where I live is crappy and chances are that i'll have to take the loss on the defective phone if I can't fix it.
Went to the carrier, tried other sims, even other carriers sims. Still nothing.
You can't get warranty from who you bought it from or else samsung? it sounds like a defect somewhere, if you are lucky it could just be the simcard tray but else it is something inside the phone
People,
I hesitate to ask the question again, but I promise you that I've read everything on the subject that I can find (including many of the 171 pages of the "Nexus 5 Flashable Modems and EFS Backup" thread...) and also on a lot of other sites.
My son's N5 on 5.1.1 ran out of battery a month ago (it worked perfectly for the 15 months that I had used it) and when he recharged it he'd lost mobile data. He had the mobile service triangle in the notification bar, but empty. No service.
I have tried absolutely every suggestion that I've read. Airplane mode on/off. Flashed 3 older radios. Installed older Lollipop & Kitkat 4.4.4 from Google Nexus factory image site. Installed the latest nightly of Cyanogenmod. Installed MPZ79M. Rooted it. Nothing works.
I don't believe it's a hardware problem - when I remove and replace the SIM the notification goes from the square with a diagonal bar across it ("no SIM") to the empty triangle. But as soon as I reboot (not just screen off & waken, but full restart) the triangle is replaced with the "No SIM" square again. The same reaction happens on the initialisation after a factory reset - at the "Register SIM" screen it says "No SIM", but extracting and replacing the SIM starts the "Attempting to connect to service" sceen, though this just does nothing until my patience runs out and I skip it. The SIM itself has 3 scratches along it, so all in all I don't think it's a contact problem, but something in the software. The SIM works fine in the Nexus 4 that I've given him.
EFS - I don't know enough about it still, but the phone displays the correct IMEI, so I'm hoping that this means that the EFS is not corrupted?
I know that this is a well-known problem, but on the off-chance that somebody has read a solution that I haven't found...
Thanks for your patience and any help you can offer.
Oh well...
...I guess I have a £350 paperweight?
I suppose at least I can use it as an entertainment console, since wifi seems to be ok. But a terrible shame to waste such a beautiful device.
Maybe you already tried it... Just to be sure:
a) You have incorrect APN configuration, to solve this try resetting your APNs via Settings > Wireless & networks > More > Mobile networks > Access Point Names and then click in three dots above and select "Reset to default".
b) Your mobile phone antenna unit is not working properly, solving this is pretty easy, shutdown your phone, remove your phone's back panel very carefully (using a plastic material..i did it using guitar pick) and then you'll see two wires adjacent to edges of your phone, just remove and refix them gently and reboot your device.
c) Reboot in safe mode and try to play with the preferred network type.
d) I had this problem "No service and no signal network in nexus 5" after restarting phone.
I tried to restart phone few times again and reinsert sim card. No luck.
Then I took sim card out while phone was on ( I forgot to turn it off) and reinsert it and now it's working fine.
It must be a contact problem. Just not shure how long will it work.
Primokorn said:
Maybe you already tried it... Just to be sure:/QUOTE]
Thanks, Primokorn, I'll give your suggestions a go - appreciate the ideas.
I have tried the APN settings, but since there's no SIM (huh!) it's greyed out, though it's temporarily updateable if I extract/replace the SIM while the phone's on - but it's grey again on the next reboot.
Click to expand...
Click to collapse
Primokorn,
No luck. I tried all of these with no result at all. It looks as if this is a very serious flaw in the Nexus 5 - I had my doubts, to be honest, when my son said it started after the phone ran out of battery, but I see exactly the same explanation from other people in the huge number of threads reporting this no-radio problem. How can Google issue such a good phone with such a lousy bug in it...? No point in even asking them (though I've seen at least one person who tried with an impressivly helpful response from the Google support person) since not only is the phone out of warranty but it has been rooted.
Oh well, I enjoyed it while I had it...
Heres whats going on
I have reset the N5, and flashed the July MM image. Everything flashed fine.
I insert SIM before booting, Android doesnt see SIM... so i pulled out the SIM and reinsert while on, and it sees it.
The Signal goes into an empty triangle... It says you have voicemail. And nothing else happens.
No data, no service. *#*#4636#*#* shows the right selection, it gives me the option to turn on the radio, but if i click it, nothing ever happens.
Under phone info, it sees my phone number, the IMEI is fine, and its not blacklisted when i check multiple carrier's websites.
I just cant seem to figure out why it wont just acquire service signal even when APN settings are right.
Anyone got any tips, tricks or solutions to this?
Possibly damaged sim card or sim card reader?
audit13 said:
Possibly damaged sim card or sim card reader?
Click to expand...
Click to collapse
dont think so, i think its software maybe.... When i do *#*#4636#*#* it will show my phone number on the top... if i remove SIM, the number becomes "unknown"... so i dunno
If it happens with all SIM cards, it could be a damaged sim reader as different areas of the SIM card contains different information? Not sure.
I have similar problem with MOB30P on T-Mobile network. The 4G LTE would work just fine (I can browse web etc), but the voice is where it is failing hard. I would have dropped calls along with calls not coming through (both calling out and receiving calls).
I downgraded to MOB30M and everything appears to working fine now. I have not opened any bug against Android yet, because I am not sure if I am the only one experiencing this problem.
Hi, I was googling for a problem like your one. My N5 does not recognise the sim at boot, but only if it is "hot". If I put it in the fridge for ten minutes and then reboot, all works fine until the next shutdown. I'm sure it's an hardware problem (already tried different sim) so I disassembled all the phone, and it looks perfect. With some cleaner for electrical contacts it can survive for some days, and then starts again. So sad, I don't want to change phone just for this stupid problem XD
I'm getting exact same issue with my Nexus 5 since CM13 0803 update, which brings MOB30Y to my phone I believe.
At first my phone could still recognize my carrier (China Unicom), but there is no signal.
Then I flash radio image from MOB30Y and the phone now cannot find SIM card completely.
Even reflashing factory image doesn't help.
I'm now trying to reflashing MOB30P to see if it helps.
Update to latest August security update radio and bootloader