HTC One X wont charge or turn on - AT&T, Rogers HTC One X, Telstra One XL

Hey guys,
Gave my friend my HTC ONE X to use hes gave it back to me a while later saying it no longer turns on. Ive been trying to trouble shoot but have had no luck. When plugged into any power source wall or pc it wont give the led that indicates charging. I have tried with multiple chargers and cables. The device cannot be hard or soft reset because the volume buttons dont work. Instead i have taken the phone apart and manually unplugged the battery but still nothing. It has been charging for days and nothing has changed. The only positive sign is that when i plug it into my pc it is detected but windows gives me a pop up saying the device has malfunctioned.
Any advice would be greatly appreciated!
EDIT: Device is bootloader unlocked S-off rooted running TWRP and Venom rom

It looks like your friend might have bricked your phone. When the PC can recognise it, does it show up as QHSUSB_DLOAD device?
Sent from my Evita.

timmaaa said:
It looks like your friend might have bricked your phone. When the PC can recognise it, does it show up as QHSUSB_DLOAD device?
Sent from my Evita.
Click to expand...
Click to collapse
It shows up as an unknown device. I don't think he did anything with the software im more leaning towards a battery issue.

Ok. Leave the phone connected to a wall charger for at least eight hours then try turning it on. You might need to hold down the power button or hold power + volume down for it to power on. Try these before and after disconnecting it from the wall outlet.
Sent from my Evita.

timmaaa said:
Ok. Leave the phone connected to a wall charger for at least eight hours then try turning it on. You might need to hold down the power button or hold power + volume down for it to power on. Try these before and after disconnecting it from the wall outlet.
Sent from my Evita.
Click to expand...
Click to collapse
I've had it on the charger for a couple days i cant get it to turn on. The volume button rocker is broken so the volume buttons dont actually work. I tried taking it apart and pressing the volume down with power but no luck.

I'd be seriously second guessing what your friend did to the phone. I think it's bricked.
Sent from my Evita.

okay on the assumption it is bricked how should i proceed?

Either pay HTC about $200 for a new motherboard, or very a jtag repair done for about $60.
Sent from my Evita.

I'll just sell for parts...

The only part you can sell from it the way it is is the screen + digitizer. Imho it's worth the $60 to have it repaired, in fact I'd be making your friend pay whatever the cost of the repair is. He broke it, he bought it.
Sent from my Evita.

He actually already paid me for the phone and i upgraded a while ago it was just lying around so i let him borrow it until he got a new phone. I dont really want to sink $60 into a phone a dont need. Was just seeing if there was a quick fix.

You could pay 60 and sell it at 120
Sent from my One X

Related

Battery died, now phone will not power back on after charging...

So the wife and I were out eating and my phone died. Came home, plugged it up and there was no red led charge indicator..... waited..... and waited.... it's been an hour now, still nothing. If I hold power the capacitive buttons just flash white and go off.
Any ideas on how to bring this thing back to life?.... I purchased from Amazon 2 weeks again and really need a phone now as I have no other phone.
Make sure you are using the original wall charger that comes with the phone.
Sent from my HTC One X using XDA
Press the power button for 2-3 seconds and let go, wait about 5 seconds for it to turn on.....or press and hold volume down and power until the lights blink 6 times then release ONLY the power button. Hold volume button until screen turns on, then using the volume buttons highlight fastboot, press power button to select, then highlight reboot and press power again that'll get u going again
Sent from my HTC One X using xda premium
You will need to replace your phone. Search the forums and you will find a thread or two about this same problem. I had to return my phone because of the same exact problem. The only solution is to completely let the battery die and then recharge for 30 minutes to an hour and then the phone should turn on. But I highly recommend you get it exchanged because the next time you use it, it will suddenly turn off while there is still some battery left and you will have to let the battery die.
same problem. gotta get htc to replace dat shiet.
Leave it on the charger for several hours, wall charger not USB, and see if it helps.
Could be various things. But one thing that has happened to some people, on various Android phones, is that the battery voltage may have dropped too low. Not zero, but too low for the phone to take a charge. In that case, there is no way to bring the battery back to life, except with special battery meters with a "boost" function (which most of use don't have access to). Leaving it on the wall charger has brought phones back for a few people. Its a longshot, but can't hurt.
Safety circuit is supposed to prevent voltage from dropping too low like this. But its not fail safe.
I know that is not what the OP is doing, just a sidenote: Some people will suggest draining the phone until it shuts down to calibrate the battery meter Its a poor idea, for the reason that the safety circuit may not always work properly. When calibrating the meter, its more than sufficient to drain to 10-20%. The meter is not that accurate anyway, and draining to zero doesn't make it any more accurate than 10-20%.
i tried that all, letting it die. letting it charge, everything.
Press and hold the power button while plugging the charger in
Sent from my HTC One XL using xda premium
didnt work. but when i plug it in to windows, i still get apx
swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
This happened to my EVO 3d and had to be replaced.
Other than trying a ruu back to stock I'm out of ideas
Sent from my HTC One XL using xda premium
It comes up as apx? Have u tried
Adb devices
and
fastboot devices
While plugged in to see if either recognize it??
if one of them do than this should be a simple fix.
If adb recognizes it then
adb reboot
If fastboot recognizes it do
fastboot erase cache
fastboot reboot
i tried adb devices and fastboot devices while plugged in and neither recognize it you gave me a sliver of hope
swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
Apx mode is tegra thing. Wrong forum.
Sent from my HTC One XL using xda app-developers app
sorry,i was googling and came across this thread and didnt notice.
swordsx48 said:
sorry,i was googling and came across this thread and didnt notice.
Click to expand...
Click to collapse
No worries.
Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.
on other phones i find using a charger that doesn't have a removable usb cable works well, and don't try to charge it from the computer.
monstermm said:
Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.
Click to expand...
Click to collapse
after one hour of wall-plugging, the unit gains some heat around the camera, but no signs of charging...damn, guess I have to ask for replacement...
eh...did you root/unlock bootloader/flash roms?
I'm kinda worried that Rogers will give me a hassle for that...although it's a battery problem...
nvm...need to work on my reading skills...so unlocking bootloader is fine....

[Q] Help? Bricked One X?

I think I bricked my one X im not sure how or why but out of the blue it just said the 10 second power off message and no longer turns on at first i was able to turn it on a few more times but now i cant.
It is not taking charge both from my computer or ac :/
when i plug it into my computer it says HID compliant device found. and the three led buttons light up every about 5-10 seconds but the top led notification doesnt turn on
If it matters
Hboot 1.14
on jokerfg jb rom
also this is a week and a half old device. if i have to replace it i will but I am more concerned with formatting it or getting it to stock before hand incase i send it in and they get it running
Uff. I have not encountered this issue. Sorry brother. Update if you find a fix.
Sent from my HTC One X+ using xda app-developers app
How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?
I'm not really sure, my power buttton is stuck but it retracts like a button should, but it has died and refuses to power up now. I just wanna turn it on to reformat it. or is it possible htc wont be able to turn it on themselves and when they receive it just trash the device?
gururug said:
How did it get to that state?
What are the 5 contact looking things at the back of the phone for?
Sounds like you need to give the thing some charge, i'm sure one of those street corner shops can pop it open, macgyver some volts in, and reflash something that will boot for $30ish?
Click to expand...
Click to collapse
so the battery is dead and it wont charge? if it will charge youll have to relock the boatloader and ruu to stock if u cant get in to recovery
Leave the phone on the wall charger (not USB) for several hours (overnight) and see if you can boot. You might also try to power on, or hold the power button, or try to enter hboot while the phone is plugged to the charger (after letting it charge for several hours). As at least one guy that I thought was hard bricked got his phone to boot this way.
What appears like spontaneous power off has happened to some people. So it may be nothing that you did. Hopefully, letting it charge for a few hours will fix it up.
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.
vangoogle said:
I had this happen. I left it on charge (from powerpoint not USB to PC) over night and then connected back to PC. It didnt start but the pc was telling me USB device connected and disconnected when long pressing power button.
after running RUU and changing bootloader I finally got it to work. I would try the latest RUU from US / ATT as it has newest everything and see how that goes.
Click to expand...
Click to collapse
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?
mr.5106411 said:
Thanks for the reply but how did you RUU if the phone connects then disconnects quickly?
Click to expand...
Click to collapse
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.
i would try ruu or another usb cable
vangoogle said:
It stays connected. I meant u can hear the Win 7 sound of connect USB when u press power and then disconnect USB if u long press power.
Sorry I cant be of more help.
Click to expand...
Click to collapse
Thank you for your help so far. Ill try this tonight.
mr.5106411 said:
I have the same exact problem as the OP. I have already made a thread and have tried to express my problems but I don't think people are willing to help (although some did and I appreciate it a lot) so I am going to try to get some help here. Help a brother out?
Click to expand...
Click to collapse
I'm one of the folks who tried to help you in the other thread. Saying that you think people are unwilling to help sounds ungrateful and a bit whiny. Remember that the community here provides help for free, and that we also have lives and can't be on here to help you all the time.
Since you've tried charging (wall charger) for several hours, and tried (unsuccessfully) to get into bootloader, there isn't much else you can do. The idea of trying to run the RUU is a good one. But if you can't connect and can't run the RUU, the phone might be done. In particular, the blinking red light is not a good sign. I think there have been some other folks that have gotten this recently, and were not able to recover from it.
But keep trying to charge, and keep trying the bootloader button combo. The fact that your condition happened right after trying to restore a nandroid, leads me to believe its something that can be recovered from, and not a random hardware failure. But that is just a gut feeling, and maybe a bit too optimistic.
when my battery dies and i plug it up to charger led blinks red until it has enough juice to be powered on. you shouldn't try to power on your phone when it is blinking red, i assume that might end up killing the battery for good if you do.

[Q] How do I know my HOX battery is dead?

Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.
Sounds like a brick what does windows recognize the phone as?
Sent from my HTC One XL using XDA Premium 4 mobile app
loro1575 said:
Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.
Click to expand...
Click to collapse
Did you do anything to cause this condition (flash anything, RUU), or did it just happen on its own? Is the phone modded or stock?
Leave the phone plugged to the wall charger (not computer) for several hours (overnight) and try to power on again. Try both power on button combos:
1) regular power-on: holding power for a few seconds, then releasing
2) bootloader: hold power button and vol down, then release power button, but keep pressing vol down, until bootloader comes up, or you're convinced nothing is happening
Don't know what you mean by "Did all button combinations", and I don't like when people say vague stuff like this. The 2 combos above are the only ones you should be trying. Power and vol up puts the phone in Qualcomm download mode, which is not a good idea.
loro1575 said:
Phone doesn't charge (usb pc , charger ac outlet). No red lights. Did all buttons combinations with no luck. It gets warm by the back camera area when plug to ac outlet but battery stays cold. How to know? Motherboard or battery.
Click to expand...
Click to collapse
Phone is stock and locked. No custom roms ever. Sorry if the buttons things hurt someones feelings. I just want an answer to my question. how to know?
31ken31 said:
Sounds like a brick what does windows recognize the phone as?
Sent from my HTC One XL using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not recognized by computer.
We understand that you want an answer to your question, but in order for us to do that you must provide as much detailed information as possible, your initial post was quite vague. Do as Redpoint suggested and have the phone plugged into a wall outlet overnight, try the button combinations he listed, and report back tomorrow.
Sent from my Evita
timmaaa said:
We understand that you want an answer to your question, but in order for us to do that you must provide as much detailed information as possible, your initial post was quite vague. Do as Redpoint suggested and have the phone plugged into a wall outlet overnight, try the button combinations he listed, and report back tomorrow.
Sent from my Evita
Click to expand...
Click to collapse
Did all you said. Left the phone plugged for 48 hours, plugged it in my pc for 24 hours (no charging, not recognized) drivers installed, button combinations (hold power button and vol down, holding power for a few seconds, then releasing). Phone won't charge nor power on. This problem was after charging it and power it off by the power button.
So when you connect it to your pc it doesn't make a connection sound or show up as QHSUSB_DLOAD in device manager?
Sent from my Evita
loro1575 said:
Phone is stock and locked. No custom roms ever. Sorry if the buttons things hurt someones feelings. I just want an answer to my question. how to know?
Click to expand...
Click to collapse
You didn't "hurt my feelings". But if you want us to help properly, you need to be specific as to what you tried (not just say "I tried all the button combos" which means nearly nothing). And the one button combo for Qualcomm Download Mode is one you do not want to try.
Try to power on (regular and bootloader) while the phone is plugged to the charger. There was at least one user here that was able to get into bootloader this way, when for some reason it would not while unplugged. There is no rhyme or reason to this. But anything is worth a try at this point, right?
If the phone still will not power on, or even show a charge LED after being on the wall charger (don't charge on the computer, it doesn't provide enough juice) for several hours, you're pretty much out of luck.
Since you said you haven't done anything to your phone, meaning rooting it, S-OFF etc. What's stopping you from getting a warranty replacement?
Sent from my Nexus 7 using xda app-developers app
Sluff said:
Since you said you haven't done anything to your phone, meaning rooting it, S-OFF etc. What's stopping you from getting a warranty replacement?
Click to expand...
Click to collapse
If the phone is still under warranty, this is what I would recommend. Some One X's have simply given up the ghost lately due to hardware failure of whatever reason.

One XL Won't Turn On

Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk
If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita
mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
Click to expand...
Click to collapse
You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.
I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk
timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Click to expand...
Click to collapse
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
Click to expand...
Click to collapse
Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
Click to expand...
Click to collapse
HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita
http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.
It's definitely worth a try.
Sent from my Evita
timmaaa said:
It's definitely worth a try.
Sent from my Evita
Click to expand...
Click to collapse
I called last month and it was min $90 and nothing would be backed up all data would be wiped.
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
Click to expand...
Click to collapse
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Is there a specific HTC repair website that I go to or do I just call their number?
HTC.com
mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Click to expand...
Click to collapse
Very interested to hear what they say, please update when possible
Any update?

Samsung galaxy s6 completely dead. Will not power on or charge

Hey guys, So i was using my Samsung Galkaxy S6 one day when the screen went dead. Now it will not turn on or charge, I have tried using 3 different chargers and tried to use all of the button combinations to reset it and boot it into all the different modes. I have even tried to just let it charge for half a day but nothing. Does anyone know whats wrong with it, whether i can save it or if i'll have to get a replacement? I have emailed Samsung but they still haven't replied yet. It is running stock android not rooted and when i plug the charger in the device gets warm but will not turn on or show any signs of life
Cheers everyone x
Try POWER + VOLUME DOWN
CRiSTiANVASiLE said:
Try POWER + VOLUME DOWN
Click to expand...
Click to collapse
Like i said in my post I have tried every button combination including Volume down + Power button. Thanks for the thought though
When you plug it into the computer does the computer see it ?
If yes, then your screen may need replacing. If No there maybe a problem on your motherboard.
Cosmic Blue said:
When you plug it into the computer does the computer see it ?
If yes, then your screen may need replacing. If No there maybe a problem on your motherboard.
Click to expand...
Click to collapse
The computer does not recognise it either. What you said about the motherboard must be the problem then. Do you have any idea how the motherboard could have been damaged and whether it was a hardware failure or my fault?
Easy on the MB replacement! They're the most expensive thing on the phone. Try the USB port/daughter board 1st. About $6 on eBay. After that if no joy- have to swap in a power amplifier. Here's a link how to
https://www.youtube.com/watch?v=x__8r-UiCSo&feature=youtube_gdata_player
Not fun but might be necessary. I'll bet it's not your MB.

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