Phone loose signal about 6 times a day - Nexus 5 Q&A, Help & Troubleshooting

Hi all,
I got my phone 5 days ago and since then, it looses signal about 6 times a day in places where there is full signal.
I used to own Galaxy S2 and never had this issue before.
I'm using the same carrier and living in the same place so the only thing that has changed is the phone.
I was wondering if it's a known issue, if there's a fix or should I RMA this?
Thanks!

Happened to me until the updates. Are you on 4.4 still?
Team Nexus 5 sucks

Nope, as soon as I got the phone it was on 4.4.1 and then upgraded to 4.4.2

Same thing is happening to me, and from what I've Google'd, heaps of others as well.
Hoping 4.4.3 (or whatever they will call the next one) will fix these issues. I switched to a new carrier, to get the Nexus 5 (I could've stayed with my old carrier and got it, but I was unhappy with them). There is so many issues with the Nexus 5 and my new carrier, its not even funny.

I hate it when my phone LOSES the signal.

It still happens to me once or twice a day. Turning on airplane mode for a few seconds fixes my signal.
Team Nexus 5 sucks

Happens to mine constantly. Pos.

gil80 said:
Hi all,
I got my phone 5 days ago and since then, it looses signal about 6 times a day in places where there is full signal.
I used to own Galaxy S2 and never had this issue before.
I'm using the same carrier and living in the same place so the only thing that has changed is the phone.
I was wondering if it's a known issue, if there's a fix or should I RMA this?
Thanks!
Click to expand...
Click to collapse
Have you checked your APN's in the phone at all?
Sent from my Nexus 5 using XDA Premium 4 mobile app

I've also got horrible reception in most of Orlando, wife's moto x seems to have good signal compared to my N5
Sent from my Nexus 5 using XDA Premium 4 mobile app

Welcome to the club :crying:
http://forum.xda-developers.com/showthread.php?t=2525583

Bruce Lee said:
Have you checked your APN's in the phone at all?
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Click to collapse
Yes. The APN is set automatically.
Sent from my Nexus 5 using Tapatalk

gil80 said:
Yes. The APN is set automatically.
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It might be worth double checking.
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Bruce Lee said:
It might be worth double checking.
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Click to collapse
With what can I compare it to? The way I was able to recreate this is when switching to 2G from 4G or 3G
Sent from my Nexus 5 using Tapatalk

I only use my Nexus 5 on wifi the cell connection sucks
Team Nexus 5 sucks

gil80 said:
With what can I compare it to? The way I was able to recreate this is when switching to 2G from 4G or 3G
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Compare your APNS to your network standard APNS. Simply Google that and you should be able to find it. I would Google it for you but I don't know your network.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Related

Gps gone! Is this android os issue or location?

I'm a proud owner of a Nexus 4 and last time I was trying to find my way from Seattle to Kirkland when all of a sudden I hear my Navigation say ,"GPS signal lost"and I'm thinking,"What? On my Nexus 4." Yeah this isn't the first time it's happened, it has happened quite a few times. I'm beginning to think,"I wonder of this happens on IOS, should I trade my Nexus 4 for an I5?"
Sent from my Nexus 4 using xda premium
If you're rooted, update your modem. If not, try updating your PRL and profile. Not an issue with the phone itself though I wouldn't think.
Sent from E4GT, running Jellyverse, Comadose tweaks,agat's GB27 repack

T-Mobile weak LTE

Ever since Ive had my nexus 5 Ive noticed weaker lte signal on t-mobile. I have a nexus 4 that has the .33 radio that i flashed and i get lte in more places & better speeds. Both are using the same t-mobile APNs, for example on my nexus 5 half of my home I get HSPA+ and on the other half I do get LTE i guess I'm just in the middle of two towers that reach me. On the nexus 4 though, I always have LTE In my house and In more areas where the nexus 5 doesn't. I then later flashed the cataclysm rom and thought maybe it would help but nothing, I did find a setting within cataclysm to force lte always on and I get even more LTE service than on the nexus 4, but it takes up a lot of battery. My issue is Im back on stock KitKat and dont have that feature and T-Mobile LTE is just weak. Is it just my nexus 5 or have other people expirenced this too?
Sent from my Nexus 5 using xda app-developers app
Have you tried flashing different radios?
TMobile/Nexus 5
spazzynexus said:
My issue is Im back on stock KitKat and dont have that feature and T-Mobile LTE is just weak. Is it just my nexus 5 or have other people expirenced this too?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm located in Forest HIlls, NY On KitKat 4.4, I usually get 3-4 bars, indoors/basement. After updating to 4.4.2, I still get 3-4 bars. Like real estate, it's location, location, location.
ipowyourface said:
Have you tried flashing different radios?
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Click to collapse
Well what other radios are there for the nexus 5?
Sent from my Nexus 5 using xda app-developers app
spazzynexus said:
Well what other radios are there for the nexus 5?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Do a search for EFS and Modems, there's a thread that has a link to all of them. Some have said earlier radios like from 4.4 get better signal. I'm on 4.4.2 stock radio and didn't see any change from one to another but that's just me. In Brooklyn and Manhattan NYC mostly btw.
spazzynexus said:
Well what other radios are there for the nexus 5?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Radios are here:
http://forum.xda-developers.com/showthread.php?t=2514095
But there's sparse evidence any are better on LTE specifically. In theory, the latest should be the best. I get 4 bars LTE and 30Mbps d/l, yet get 5 bars H+ and 12Mbps d/l...so clearly despite a lower overall signal strength, my download performance remains perfectly acceptable.

LTE issue

Just got my Nexus 5, coming from a Samsung Galaxy S 3. With the S3 I used to see LTE speeds around 25mbps, as high as 50Mbps when right next to a tower. Now with the Nexus I barely get over 1Mbps, what's the deal. Do I have to change something in the settings? My device says LTE and my signal strength is about 88-89 dbm.
Thanks for any help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
logicrulez said:
Just got my Nexus 5, coming from a Samsung Galaxy S 3. With the S3 I used to see LTE speeds around 25mbps, as high as 50Mbps when right next to a tower. Now with the Nexus I barely get over 1Mbps, what's the deal. Do I have to change something in the settings? My device says LTE and my signal strength is about 88-89 dbm.
Thanks for any help.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
sounds like its an apn or on att side.
Yes I think i saw something about APN setting on Nexus a while ago. I'll see what I can find. Or if you have a link that would be cool!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Its an APN make sure its correct and your account is provisioned properly to that device
Sent from my Nexus 5 using Tapatalk
Followed the APN settings here. http://forum.xda-developers.com/showthread.php?t=1434995. It seems my APN settings are correct. I wonder if something is going on with the towers. I live in New Castle Delaware. I'll be going to Philadelphia later I'll check and see if I get the same results.
Problem solved! I didn't do anything special except put in a bunch of apn's that didn't do anything. Upon going back to original APN and doing a bunch of reboots and airplane mode it just started working. Speeds are very normal for my location.
Sent from my Nexus 5 using XDA Premium 4 mobile app

HELP! Nexus 5 NO service at all.

Yesterday my T-Mobile Nexus 5 completely lost signal. No matter what I do I can't get it to come back. Its showing -91dbm signal strength, but says emergency calls only on the lock screen. Any time I try connecting to T-Mobile network it says can't connect. Try again later.
Sent from my Nexus 5 using xda app-developers app
hows your sim card? you try it in another phone, or your phone with another sim? have you called your provider, maybe its your account?
I have tried everything other than contacting T-Mobile. I just came from an iPhone 5c to this Nexus, but that's never mattered before.
Sent from my Nexus 5 using xda app-developers app
John_Minfuse said:
I have tried everything other than contacting T-Mobile. I just came from an iPhone 5c to this Nexus, but that's never mattered before.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
calling tmo is what i would have done first.
if you stuck in your sim(properly), and are getting an only emergency calls only, that means you either stuck the sim in wrong, the sim is dead, or you have an issue with your service.
Have you tried going to Network Operators? Let it scan and click T-Mobile.
Also, Preferred Network Type, change that to 2G. You may have bad reception at the moment and that's happening. In my house when I go downstairs in the bathroom, my reception hits rock bottom and Wi-Fi is a must.
I remember having this on my first n5. I had to flash back stock ROM and clear everything to solve it. Since then never encountered it again.
Many ppl have complained of it. There is even a bug report logged at Google concerning it.
Try flashing the factory image with fastboot or if you are stock, just factory reset and see.
Sent from my Nexus 5 using Tapatalk
Where did you buy the phone from?
T-Mobile?
Sent from my Nexus 5 using XDA Premium 4 mobile app

[Q] Poor signal reception

I used to have semi good signal reception with my Nexus 5 at my work, but currently I have No reception and it becomes really annoying.
The only thing that have changed in the last two weeks was the new update of android to 5.0.1 so it was my first guess as the cause of this problem, but after google the issue it seems that the problem was existed even for previous versions.
Any one has any idea?
Try a different modem
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Try a different modem
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
What do you mean by different modem

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