Hello Folks,
I am having issues with my WIFI on my home broadband router using my new Nexus 5 phone.
When I run a speed test using the Ookla App, I regularly get speeds of around 14 Mbps which is expected and is ample for my usage.
However, regularly this will drop down to around 1 Mbps and as expected many steaming application run slow i.e. Netflix, Youtube etc.
When I carry out speed test on other devices (Nexus 7 and Laptop) the speed is showing 14 Mbps. Therefore I have isolated the issue to my Nexus 5 device.
I have discovered when I do a soft reset on my router by logging into the router’s settings and applying a channel it will shoot my speed back up to 14 Mbps on the Nexus 5.
However, I need to do this three/four times a night to keep my speeds up, so I am looking for a more permanent fix.
Does anyone know a reason why this would be happening? Could it be an app, nexus 5 wifi settings or anything else?
I have spoken to my service provider and because my router is receiving and transmitting a good signal and broadband speed they have advised that the issue lies specifically with the Nexus 5 device.
Any help would be much appreciated. Thanks.
Kyle
turn off your mobile data, turn off/on your WiFi on your phone
meangreenie said:
turn off your mobile data, turn off/on your WiFi on your phone
Click to expand...
Click to collapse
Ok - I will try this out.
This has got me thinking - I suspect I'm actually loosing WIFI internet connectivity altogether and the 1 Mps speeds tests are actually returning my mobile data speeds.
I will review this tonight when I return home and report back.
You using the Sky Hub or the older Netgear/Sagem router? I had the Hub but got shot of it and bought an Asus DSL-N55U and it's all been good since then (I had issues with my laptop losing IP with the Sky Hub)
Similar Issues
When side-by-side and testing one after the other on Virgin B/B, my Nexus 7 achieves in the region of 4x the speeds of the N5, (44mb/s vs 9mb/s). Even after resetting. Does anyone know whether the wifi radio is a lower spec in the N5?
iku04108 said:
Ok - I will try this out.
This has got me thinking - I suspect I'm actually loosing WIFI internet connectivity altogether and the 1 Mps speeds tests are actually returning my mobile data speeds.
I will review this tonight when I return home and report back.
Click to expand...
Click to collapse
This could be the same power saving issue that has been present on the nexus 4 in the past. It was in the WiFi driver. When your speed slows to a crawl. Check the connection info on your phone (see attached image)
When I performed this test I had the nexus 4 and htc one x sat side by side. The nexus showed a link speed of 1mb and one x showed 150mb.
The image is slower because I'm outside at the minute.
Sent from my Nexus 4 using xda app-developers app
Folks,
So as an update:
Tried a few resets etc. No luck.
The router is a Sagem provided by Sky.
I turned off mobile data and I was still getting the 1 Mbps result - so its a drop in speed rather than a full connectivity loss.
Alex - I will have a look at connection info when I experience the drops. Nice idea and I can compare to the Nexus 7.
So...
What about the Nexus 5 having a 802.11 a/b/g/n/ac?
The router is compatible with g / n but not ac. I also cant get the 5 GHz band.
I know the Nexus 7 does not have AC, this could be a good indicator.
Kyle
You have to turn mobile data off as soon as you connect to wifi. Obviously this is a pain. There is a tasker workaround which works great, and does this for you. Will post a link to the thread.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 02:19 PM ---------- Previous post was at 02:17 PM ----------
http://forum.xda-developers.com/showthread.php?t=2514501
Sent from my Nexus 5 using Tapatalk
iku04108 said:
Folks,
So as an update:
Tried a few resets etc. No luck.
The router is a Sagem provided by Sky.
I turned off mobile data and I was still getting the 1 Mbps result - so its a drop in speed rather than a full connectivity loss.
Alex - I will have a look at connection info when I experience the drops. Nice idea and I can compare to the Nexus 7.
So...
What about the Nexus 5 having a 802.11 a/b/g/n/ac?
The router is compatible with g / n but not ac. I also cant get the 5 GHz band.
I know the Nexus 7 does not have AC, this could be a good indicator.
Kyle
Click to expand...
Click to collapse
Something else you could try, which I do by default with any router, is to set static IPs to all devices using your network, e.g. 192.168.1.2 is always my laptop, .3 is my phone, .4 is my Sky+ HD box, etc. Guest devices can pick up a random one via DHCP but if all other devices have a static IP then it should reduce the issue (hopefully)
t2002 said:
You have to turn mobile data off as soon as you connect to wifi. Obviously this is a pain. There is a tasker workaround which works great, and does this for you. Will post a link to the thread.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 02:19 PM ---------- Previous post was at 02:17 PM ----------
http://forum.xda-developers.com/showthread.php?t=2514501
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Folks,
Let me update you.
I turned off mobile data and WiFi. Then I reactivated WiFi only.
12 hours later and my connection has not dropped.
I would call this solved but its a pain to need to do this.
Kyle
It appears that the N5 doesn't work well on the 5 GHz band: the speed can fluctuate between 57 to 0.2 Mbps, several times, within a period of a couple of minutes. Sometimes, it even drops the connection. On 2.4, on the other hand, it's smooth sailing at consistent speeds of around 40 Mps.
EDIT: Even faster now.
Sent from my Nexus 5
Related
Hi,
Would it be possible for some Nexus S users to post their speedtest.net results for comparison please...
I cannot seem to get faster than 5.5Mbit/s with the nexus s, whereas the laptops on the same network can achieve full 16Mbit/s line speeds over the same wireless.
Are phone wireless adapters capped at 5.5Mbit/s? Is this a power issue?
Any info would be greatly received.
Thanks in advance,
-- phrag
phrag said:
Hi,
Would it be possible for some Nexus S users to post their speedtest.net results for comparison please...
I cannot seem to get faster than 5.5Mbit/s with the nexus s, whereas the laptops on the same network can achieve full 16Mbit/s line speeds over the same wireless.
Are phone wireless adapters capped at 5.5Mbit/s? Is this a power issue?
Any info would be greatly received.
Thanks in advance,
-- phrag
Click to expand...
Click to collapse
you are talkin wifi right?
Yeah, WiFi...
802.11g/n
Same issue here but it seems it's only slow when using android apps, when you use a flash based browser speedtest I get like 20Mbit/s and more.
Its always die to bottleneck of being a mobile device limited by the CPU and ram.
However I don't know the highest speeds nexus s owners have been getting. But in general mobile never gets full speeds due to bottleneck of the mobile hardware CPU etc.
My cable connection is 8Mbits down and 1Mbit up. My Nexus S 4G gets 8Mbits down and 1Mbit up using the Speed test app. No issues here.
I also remember seeing 14Mbits on a WiFi connection at a fried's house who has higher speeds with Cumsucks (cough) I mean Comcast. Also using the Speed test app from the market on my phone.
I found something weird when using the latest speedtest.net app. When I start a speedtest and immediately after press the home button and go back to the app after a while, I get great results (20mbps and up). So when the app is on the foreground the phone has difficulties to render the app and do a speedtest :s
Sent from my Nexus S using XDA App
i plan on getting this phone soon. is this phone good for 3g and 4g tethering?
This phone has build in USB and wifi tethering, so yes.
Sent from my Nexus S using XDA App
I have an LG Optimus Quantum, and for some very weird reason, the wifi is very slow. I have daily access to 2 wifi networks, home and work, and the phone behaves the same on both. Generally, in order to watch youtube or any other streaming video, I have to turn the wifi OFF or else the video never loads (or in rare cases where the video is small, it will eventually load).
The phone is not unlocked or anything, and I have had it for 4 months and it has always behaved this way.
My home network gets speeds of 17mb/s on a wifi laptop.
Using 3g right I am getting 120, 224, 224, 130 & 156 kb/s using Speedtest app after doing 5 consecutive tests.
Wifi tests 112, 130, 130, 142 & 130 kb/s using Speedtest app (to perform wifi test, I put the phone into airplane mode, then start wifi connection).
Anyone have any input here?
Could be a problem with the firmware? But I think that must be device specific because I haven't noticed that at all (Samsung Omnia 7).
Guess you'll have to see what fellow Optimus users are experiencing.
EDIT: Actually, I downloaded the Speed Test app and my WiFi download speeds ~300KB/s (apparently). Then did a speed test over my WiFi on my laptop and got ~2Mb/s (eventhough it's supposed to be a lot faster than that). So...?
Casey
the92playboy said:
I have an LG Optimus Quantum, and for some very weird reason, the wifi is very slow. I have daily access to 2 wifi networks, home and work, and the phone behaves the same on both. Generally, in order to watch youtube or any other streaming video, I have to turn the wifi OFF or else the video never loads (or in rare cases where the video is small, it will eventually load).
The phone is not unlocked or anything, and I have had it for 4 months and it has always behaved this way.
My home network gets speeds of 17mb/s on a wifi laptop.
Using 3g right I am getting 120, 224, 224, 130 & 156 kb/s using Speedtest app after doing 5 consecutive tests.
Wifi tests 112, 130, 130, 142 & 130 kb/s using Speedtest app (to perform wifi test, I put the phone into airplane mode, then start wifi connection).
Anyone have any input here?
Click to expand...
Click to collapse
Same for my HD7. My 3Mb/s DSL WiFi signal averages around 2500Kb/s on my iPhone, HD2 and PC. But on my HD7, the best I can get is around 300Kb/s speed with SpeedTest. It's the same for the data as well. And it isn't anything to do with the carrier.
EDIT - Actually I'm wrong, it's much slower than that. I was paying attention to the bar number and didn't notice the average number upon completion. Mine shows around 200Kb/s. One test was 191Kb/s and another was 212Kb/s.
I noticed this too with the Wifi at work.
At home the wifi is definately faster than 3g but at work the wifi is so slow i just turn it off and use 3g.
Does anyone think that there is a setting in the MFG menu we can adjust that would help?
OFF Topic: What App(Free) did you guys use to test the phone's 3G & WiFi Connection Speed...
Thanks.
Weird. I get my full 10Mbit speeds on my home internet, and full speeds at work and everywhere else I get WiFi. Much faster than the 3G, which gets around 2.3Mbit down on average.
I've got an HTC Surround on AT&T.
the speedtest app in the marketplace got horrible reviews, gonna try BandWidth and see how it does. Right now I'm on my mobile hotspot at work so I should be able to get a clean test as I'm the only one on it.
I have used mobilespeedtest.com in the past but heard it can be inaccurate too.
To the OP, I haven't had any wifi issues. Videos start faster on my home wifi (20mbps), than on my hspa+ t-mobile signal.
Ok, the BandWidth app (free in the marketplace) seems pretty accurate. On first run, I got 590 kbps which is consistent with time warner (aka sprint network) 3g mobile hotspot speeds. Really wish I got 3g t-mobile signal in my office....
I really think this free BandWidth app is fairly accurate.
Just did another test, this time using my mobile hotspot on 4g and speeds came back:
2.7 mbps down
0.47 mbps up
This is consistent with the crappy 4g speeds on sprint (what a disappointment wimax has turned out to be, but still much better than sprint 3g...)
nrfitchett4 said:
I really think this free BandWidth app is fairly accurate.
Just did another test, this time using my mobile hotspot on 4g and speeds came back:
2.7 mbps down
0.47 mbps up
This is consistent with the crappy 4g speeds on sprint (what a disappointment wimax has turned out to be, but still much better than sprint 3g...)
Click to expand...
Click to collapse
It only works on cellular data networks. I'm needing to test the WiFi speed on my WP7. But, of course, I'm just using the trial version. Maybe the retail version works with WiFi.
Visiting tracert.org via IE on Wifi I tested as 6.18 Mbps (about half the 12 Mbps I achieve on my PC). On 3G I scored 1.74 Mbps in my house which doesn't exactly get the best reception.
This is on a US TMobile HD7.
I get 1,80Mbps on Wi-fi, when I get ~13Mbps on PC. It's poor I have to say, comparing my previous phones.
bsipe9 said:
Visiting tracert.org via IE on Wifi I tested as 6.18 Mbps (about half the 12 Mbps I achieve on my PC). On 3G I scored 1.74 Mbps in my house which doesn't exactly get the best reception.
This is on a US TMobile HD7.
Click to expand...
Click to collapse
Nice! Thanks for the link, mate. My HD7 rang in at 2.61Mb/s. Which is exactly what it should be.
I've noticed this also especially in IE. Xda loads up much faster on my 3G than my WiFi. I also notice that is I turn off the 3G and use edge and WiFi it seems that the speeds should be at where they should be at using a WiFi connection. If I have WiFi and 3G on at the same time the speeds are slower....
Testest Tracert.org on my Focus & my Nexus One.
Focus:
3G: 856kbps download
WiFi: 1.4Mbps
Nexus One:
3G: 1.43Mbps
WiFi: 3.94Mbps
Something is definitily wrong here.
Same problem here exactly!
wi-fi: DL- 56kbps UL- 78kbps ping- 1218
3G: DL- 3106kbps UL- 1228kbps ping- 131
Device: Xperia Arc
On my previous phone, which was Xperia X1 I had much better results on wi-fi than on 3G. Also because X1 runs on WM6.1 there are settings to improve wifi performance, Android doesn't have anything of the kind as far as I know.
My modem is b/g, Arc has b/g/n. I don't know if that has anything to do with it.
I wonder what causes this and what could be done to solve the issue.
I also have slow Wifi . ATT surround .
Mine is coming in at 36.03 Mbps with a download speed of 4.5MB/sec on wifi. I have an HD7.
cech said:
Same problem here exactly!
wi-fi: DL- 56kbps UL- 78kbps ping- 1218
3G: DL- 3106kbps UL- 1228kbps ping- 131
Device: Xperia Arc
On my previous phone, which was Xperia X1 I had much better results on wi-fi than on 3G. Also because X1 runs on WM6.1 there are settings to improve wifi performance, Android doesn't have anything of the kind as far as I know.
My modem is b/g, Arc has b/g/n. I don't know if that has anything to do with it.
I wonder what causes this and what could be done to solve the issue.
Click to expand...
Click to collapse
Have you tried to update the phone, even if you just got it but this could be some kind glitch on the software which could easily be fixed by doing an update.
Josh-SEAnswers said:
Have you tried to update the phone, even if you just got it but this could be some kind glitch on the software which could easily be fixed by doing an update.
Click to expand...
Click to collapse
I agree, it could be easily fixed by an update if there was an update with the glitch fixed or any update for the Arc at all. I have since found that the wifi connectivity problem is caused by encryption. The Arc can handle WEP but using WPA or WPA2 the connection is painfully slow with a great loss of packets.
Doing a fix through PC Companion and reloading the whole system however doesn't work.
hey guys, i'm not sure if this is my router's issue or an issue with the nexus s.
when im in the same room as my computer, i get full wifi signal, but when im maybe 15meters away, i get 1 or 2 bars MAX.. i'm constantly losing signal watching youtube, or just browsing the web.
btw i live in an apartment. any ideas if this is a problem with the router or with my phone?
CORRECTION:
actually about 10m
I saw another thread saying use channel 6 on router. Can't personally confirm. I have differing Wi-Fi strengths depending on the ROM I'm on.
Sent from my Nexus S using XDA App
trouble shoot with another android phone. the nexus s has the worst wifi reception out of the 3 phones in my house. (ns4g, htc evo, droid x)
unfortunately this is the only smartphone in the house...
i'm also completely stock, never rooted
my wifi channel is set to 6 and automatic :/
Wifi analyzer from the market will tell you which channels are best to use for your router
Sent from my Nexus S 4G using xda premium
I had set my channel to 14 to get better range
Unfortunately, Nexus S wi fi just sucks
So, I've just spent the last few hours watching football and reading through a bunch of threads regarding WiFi connection issues with the N5. Well, here's another thread about a specific issue. I'm not seeing anything over 54Mbps connection to my Netgear R6200 with firmware V1.0.1.48_1.0.37. I'm connecting to the 5GHz SSID, I'm getting a solid 300Mbps connection on 3 other 5GHz devices (my laptop, desktop with USB WLAN adapter and the wife's laptop), my freebie Samsung Galaxy Victory is even mocking me, connecting to the 5GHz SSID at 135Mbps! The N5 just refuses to connect at anything above G speeds, nevermind AC speeds. I've done a factory reset, not restoring backed up data, I've tried disabling mobile data when connected to WiFi, I've tried every 5GHz channel, I've restarted the device, I've even tried using the 2.4Ghz SSID. Nothing. I'm about 8 fee from the router, no walls between me and it. Actually, I'm staring right at it as it sits there, chuckling at me.
Anyone have any ideas? If it's the router, then fine...should I buy the Asus to get true AC speeds from my N5? It matters to me for internal video streaming from my HDHR, and ripped blue rays, moving large files back and forth and other bandwidth-critical activities. For basic web surfing, it's not a big deal at all.
Well my N5 right now is connected at 72Mbps (2.4GHz) and 150Mbps on 5GHz, so it's not limited to 54Mbps...though why yours is I have no clue.
Sent from my Nexus 5 using Tapatalk
beaver2233 said:
Well my N5 right now is connected at 72Mbps (2.4GHz) and 150Mbps on 5GHz, so it's not limited to 54Mbps...though why yours is I have no clue.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
What router do you have?
That's strange sounds like you tried everything on top of my head did you try selecting 5 ghz only through advanced Wi-Fi?
Mine connects at 292 on Asus AC66u
Sent from my Nexus 5 using xda app-developers app
puska said:
That's strange sounds like you tried everything on top of my head did you try selecting 5 ghz only through advanced Wi-Fi?
Mine connects at 292 on Asus AC66u
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yup, I tried 5GHz only. Hmmm, I may have to look into that router. The R6200 is a decent AC router though, but it would not be the first time that different manufacturers have taken different directions with a proposed standard.
Go to Wifi go to settings Uncheck Wi-Fi optimization
it will make it go faster (with a heavier battery drain)
markdapimp said:
Go to Wifi go to settings Uncheck Wi-Fi optimization
it will make it go faster (with a heavier battery drain)
Click to expand...
Click to collapse
Yup...forgot to mention...did that as well. It's maddening! Thanks though!
ghostlobster said:
What router do you have?
Click to expand...
Click to collapse
I have the netgear N600. So it's only N compatible, not ac
Sent from my Nexus 5 using Tapatalk
Look in your router for a WiFi power saving mode it shows when my device is idle for 5 mins the nexus 5 drops power slightly to the WiFi
Sent from my SCH-I535 using Tapatalk
Heres my Router
ghostlobster said:
So, I've just spent the last few hours watching football and reading through a bunch of threads regarding WiFi connection issues with the N5. Well, here's another thread about a specific issue. I'm not seeing anything over 54Mbps connection to my Netgear R6200 with firmware V1.0.1.48_1.0.37. I'm connecting to the 5GHz SSID, I'm getting a solid 300Mbps connection on 3 other 5GHz devices (my laptop, desktop with USB WLAN adapter and the wife's laptop), my freebie Samsung Galaxy Victory is even mocking me, connecting to the 5GHz SSID at 135Mbps! The N5 just refuses to connect at anything above G speeds, nevermind AC speeds. I've done a factory reset, not restoring backed up data, I've tried disabling mobile data when connected to WiFi, I've tried every 5GHz channel, I've restarted the device, I've even tried using the 2.4Ghz SSID. Nothing. I'm about 8 fee from the router, no walls between me and it. Actually, I'm staring right at it as it sits there, chuckling at me.
Anyone have any ideas? If it's the router, then fine...should I buy the Asus to get true AC speeds from my N5? It matters to me for internal video streaming from my HDHR, and ripped blue rays, moving large files back and forth and other bandwidth-critical activities. For basic web surfing, it's not a big deal at all.
Click to expand...
Click to collapse
It's certainly not the N5, I have a Netgear D6300 router and my N5 is connected at 433Mbps on the 5GHz band which seems to be the maximum link speed for the device (my HTC One also connects at 433Mbps max). My desktop and laptop connect with a max speed of 866Mbps.
rider5512 said:
It's certainly not the N5, I have a Netgear D6300 router and my N5 is connected at 433Mbps on the 5GHz band which seems to be the maximum link speed for the device (my HTC One also connects at 433Mbps max). My desktop and laptop connect with a max speed of 866Mbps.
Click to expand...
Click to collapse
What ISP?
Sent from my Nexus 5
PhilipTD said:
What ISP?
Click to expand...
Click to collapse
It's nothing to do with my ISP, those are the connection speeds between my devices and the router and nothing to do with the router connection speed to the outside world.
rider5512 said:
It's nothing to do with my ISP, those are the connection speeds between my devices and the router and nothing to do with the router connection speed to the outside world.
Click to expand...
Click to collapse
Well, my ISP has different plans with different maximum speeds. I have the fastest one they offer, and it's only up to 50Mbps.
Sent from my Nexus 5
PhilipTD said:
Well, my ISP has different plans with different maximum speeds. I have the fastest one they offer, and it's only up to 50Mbps.
Sent from my Nexus 5
Click to expand...
Click to collapse
The OP's question was about the link speed between his N5 and his router, it has nothing at all to do with whatever plan you have with your ISP
rider5512 said:
The OP's question was about the link speed between his N5 and his router, it has nothing at all to do with whatever plan you have with your ISP
Click to expand...
Click to collapse
Ah, correct. Sorry.
Sent from my Nexus 5
beaver2233 said:
Well my N5 right now is connected at 72Mbps (2.4GHz) and 150Mbps on 5GHz, so it's not limited to 54Mbps...though why yours is I have no clue.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Ditto. I get same results on same bands. Asus RT-N66U router.
Thanks for all the input folks. From what I'm hearing it looks like something screwy with the router and the N5 combo. Not surprising but disappointing. Was kinda hoping that some would see this and chime in with "oh, I have that router too and just changed this setting and bam!". Oh well....time to look for a new router. :fingers crossed:
Got same 433 mbps as rider Which He says should be max for our device. Thought I saw only 300 not that it makes any difference.
But Op is there a way to try connecting to some other 5ghz or same router some place else to see if it's because of the phone your router or combo of two
try 'FORGETTING' All your wifi settings, disable data, reboot
login 5g or maybe it's better to use WPS
test, good luck it worked for me
I have precisely the same problem using a Netgear R7000. My other devices connect at up to 450Mbps but my Nexus 5 won't connect above 54Mbps. Very odd. If anyone has found a solution or even an explanation I'd be happy to hear from them.
I am finding my G3 drops from the usual 50 mbps to 3. I have to disconnect from wireless and once I reconnect its back to 50 again. Does anyone else see this. I even flashed back to stock after being rooted and it still happens. All my other devices are fine, just seems like my G3. Thanks
Does the same on mobile data. Usually, toggling airplane mode fixes it. Next update should permanently fix it
mrhaley30705 said:
Does the same on mobile data. Usually, toggling airplane mode fixes it. Next update should permanently fix it
Click to expand...
Click to collapse
Yup, same here. It's much more prevalent when switching from Wi Fi to mobile data for me, though. Almost always have to toggle airplane mode to get mobile data to come back.
I don't think it's device specific. I had the same problem on my Note 3, and G2 recently. I haven't had the problem on the TMO G3 I'm using now with an ATT SIM tho.
Sent from my LG-D851
At&t just dumped the 2g frequency in the STL metro per my local retail store. I have noticed there is some struggle from time to time fast switching from WiFi to mobile networks too on the G3. Perhaps because there is one less band to reconnect with in cruddy areas (like my black hold neighborhood lol).
My Nexus 5 was this way as well...less though on my M8.
My WiFi speeds are just fine, and so are my LTE speeds. I'm using a Asus RT-AC68U router at home. It's much faster than my nexus 7 it's getting.