Compass Help - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I'm hoping I could get some help from you guys with the compass on my N5. I'm not sure if there is a problem with the phone or if the compass just isn't accurate in a phone. What's your experience? Is your compass accurate in Maps or using a compass app?
Google sent me a replacement N5 for my GPS, it works well on the new phone. However, the compass setting is always wrong. It points in the wrong direction using Google Maps and if I use the compass apps, it is inaccurate to the point I know I'm facing north but it tells me east. I tried the calibration suggestions (figure 8, three axis) and that seems to work for a while but in a short time it's back to false readings.
Google said they'll send me another phone, but I hate to just keep sending phones back. I do use the compass on google maps when I'm walking in NYC downtown looking for a street so it is something I use. Thanks.

Related

[Q] Problem with Compass funtion only in Google Maps?

Hello!
My Galaxy R (Austria, 2.3.6) will show 180° wrong compass information in Google Maps. When GPS is not active the arrow will point to the exact opposite direction the phone is looking. When 3D-Compass mode is activated the buildings shown in front of me will be behind me.
Other Compass Apps (tested "Compass" from catch.com from Market) will work fine.
I've also compared to an ZTE-Blate, the Blade was always correct, Galaxy R always wrong in Google Maps. Compass showed the same info for both phones.
*#0*# -> sensor -> magnetic sensor:
The green line will always show North
I think this is a google maps problem, i wanted to ask for confirmation on other phones before reporting it to Google&Samsung.
Can with an Galaxy R confirm this?
Mine shows it correctly. Where do you live? If you live at the southern hemisphere your compass may be preset for the northern one, since the ROM you use is for Austria.
mrsaccess said:
Mine shows it correctly. Where do you live? If you live at the southern hemisphere your compass may be preset for the northern one, since the ROM you use is for Austria.
Click to expand...
Click to collapse
I don't think thats the case. The magnetic sensor works by actually detecting the magnetic field in the surroundings.
I would suggest OP to update / reinstall Google Maps, its a software problem only with Google Maps and nothing else. As it is working with other apps its working correctly.
Hope it helps.
Hello!
I live in Austria and this problem occured with the original ROM and so i updated via kies, and it is still present. It is an original Drei branded phone with no modifications except root via cwm.
My maps version is 6.2.0 (Settings->Info will show: 6.2.0 (#6020014) gmm-android-samsung with platform android:samsung-GT_I9103-GT_I9103 and i can not uninstall it, since it came within the ROM. I tried to clear Data/cache for maps and tried uninstalling upgrades for Google maps (then its version 6.0.0). NUnfortunately I was not able to solve my problem.
I am pretty sure that the magnetic/geographic poles will not switch at the equator, so no adjustment for this should be necessary.
Also all other compass functions will work correctly, even google sky maps will show north correctly.
@mrsaccess:
Thank you for trying, now i know the problem is not on all phones. I would like to know if it is software dependent. I assume you do not have the Drei Firmware, can you tell me which firmware you have?
If someone with the Drei Firmware reads this can you please test, if this will also affect you? Note: GPS must have no lock, the arrow has to turn if you turn your phone to reproduce this. Try pointing your phone to North and see if the arrow in google maps will also point to North.
I have the original 2.3.4 that came with the device.
The problem has magically disappeared on my phone... Wow....
I also had a small problem with with a website (german wikipeda fir "Gin") which would "crash" the browser everytime I zoomed in, which i could reproduce for 2 days, after these two dayse it worked fine again.
The phone seems to solve all problems by itself...
mine too..... zskk5 hong kong...
Mine too still has Gmaps problem
alx07999 said:
The problem has magically disappeared on my phone... Wow....
I also had a small problem with with a website (german wikipeda fir "Gin") which would "crash" the browser everytime I zoomed in, which i could reproduce for 2 days, after these two dayse it worked fine again.
The phone seems to solve all problems by itself...
Click to expand...
Click to collapse
How did the problem vanish by itself.. Pleas recollect and let me know what could have corrected it. Even my phone shows reverse direction in google maps but all fine with the compass apps
If anybody else aware of solution, please help.
Note: I have already tried, re installing.

[Q] Compass Issues, Always Facing South

I am having issues with my compass when using the GPS Essentials and Phone Tester app. Basically, these apps both think that the compass is always facing south or southwest. The compass in Google Maps is working though, so I wanted to ask if anyone else has noticed this issue. If not, could someone try to replicate? I am trying to decide if this is actual hardware problem or if Google changed the compass API or something.
tablador said:
I am having issues with my compass when using the GPS Essentials and Phone Tester app. Basically, these apps both think that the compass is always facing south or southwest. The compass in Google Maps is working though, so I wanted to ask if anyone else has noticed this issue. If not, could someone try to replicate? I am trying to decide if this is actual hardware problem or if Google changed the compass API or something.
Click to expand...
Click to collapse
Those apps are probably not compatible with Android 4.4.
I see you have a Nexus 5. Could you please try to replicate the issue, to confirm? Thanks.
tablador said:
I see you have a Nexus 5. Could you please try to replicate the issue, to confirm? Thanks.
Click to expand...
Click to collapse
Well, I don't really have a Nexus 5.
I'm here just to help.
I noticed my compass was wonky in Google Maps and GPS Status. In GPS Status there is an option under Tools to calibrate the compass, and it asks you to rotate the phone 1-2 times along each axis (so spin it in three different ways). After I did that, the compass started pointing in the right direction.

Compass wrong?

Hello,
I noticed a problem with my compass (which also affects direction in Google Maps etc). it seems to be quite a bit off (pointing North as due northwest). It's not my location because it was pretty reliably wrong when driving around several times too.
Anyone else have this problem?

Google maps navigation not working

I dont know if anyone is having this problem. But since i got my phone i haven't
Been able to use the google maps to navigate. I dont thinkis the gps i think it might be
The gyroscope. My note works great.
I think I'll have to exchange it.
I also erase clear data and everything from google maps but no luck.
you must to do a wipe of phone
garciaop said:
I dont know if anyone is having this problem. But since i got my phone i haven't
Been able to use the google maps to navigate. I dont thinkis the gps i think it might be
The gyroscope. My note works great.
I think I'll have to exchange it.
I also erase clear data and everything from google maps but no luck.
Click to expand...
Click to collapse
Try calibrating your GPS. I had similar issue. Got solved after calibrating. Check you GPS signal using GPS test app.
Not sure if you found a fix but I'm having the same problem.
Used it first today and as I drove down my street I realised my GPS thought I was facing the opposite way and it wasn't moving at all on the screen.
I kept driving because I knew half of where I was going and about 5 minutes later it changed but was showing me still in my street.
It's like it's lagging but when I quit out and hit the find my location button. It found my location?
GPS on and off
I have model SM-G930W8.
Android 6.0.1
Baseband version G930W8VLU2API1
Kernel version 3.18.14-9105000
I had this issue earlier this year. It's any app that uses GPS (Google Maps, Strava etc.). Took it to a Samsung auth repair center. The tech mentioned that this can happen when doing OTA software updates so he basically wiped the phone and re-set up through his computer that he said had the updated software. It worked for a few months but now I'm having the same problem again.
GPS won't lock. I downloaded GPS TEST app and it cannot fix the location of my phone. I've tried resetting the phone, calibrating the gps sensor and none of them fix the problem. Tried pretty much all the workarounds I can find on the internet and nothing works.
I'd hate to have to keep bringing it to a service center for a proper wipe every few months.
Anyone with any thoughts?

GPS not working well

Anybody seem to be having problems with their XZ Premium GPS not working as they should be? Mine is intermittent, sometimes when it works, it works well. But the moment I took a wrong turn and quickly fired up my Google Map navigator, it have problems detecting where I'm at. The Map will show the route, but my location is all over the place. It would pause and stay in that spot for a while, then move me on a lake or off road. I tried "GPS status" app to pin point where I'm at. It doesn't always want to work.
It's getting really annoying, I want it to be reliable when I need it. Lucky I still have my Z3 as backup. So far, seems like the Z3 is the best Sony ever made.
Same problem here...It is hard to start GPS....it shows current position, it lose it. I have to fight for 10 minutes until its stable.
the same issue here. OK after reboot, but problem is back again a after
I had that problem once while downtown... the buildings in that area are all old and packed pretty closely together. It just did not want to update for the life of me. Rebooting it did not seem to help it at all. Especially using the walking directions... forget it. I didn't have time to fuss with a gps app to see if I just wasn't getting any sat connections, but if it happens again I will.
Wow, so it's a known common problem. I hope it's software related so it can be fix by updates. Now I have to open two programs to make sure it always working all the time. Run "GPS Status" app and then open Google Map. Cumbersome.
Dial *#*#7378423#*#*, service test, GPS, Purge Assistance Data
This worked for me!
My use of Purge Assistance Data seemed to help, but I've had a couple of episodes of the problem since then where it didn't help. However, in the past three days the problem has not appeared. I cannot determine what has changed; many apps have updated as usual, and in order to try to determine if this is a hardware problem I ran phone in Safe mode during which problem did not appear. Interestingly (or not) the problem has not occurred during subsequently use of the phone in normal mode. BTW, I'm running the July 1st security update (45.0.A.7.90); the August 1st version has not been offered to me yet by the Software Update).
CyNoob said:
Dial *#*#7378423#*#*, service test, GPS, Purge Assistance Data
This worked for me!
Click to expand...
Click to collapse
Very nice. Seem to be working very well. Although I have not put it to full use yet since I'm working at home today. Let's see how it run when I go to work in the office tomorrow.
This won't help? - - https://forum.xda-developers.com/showthread.php?p=73337848
My XZ premium is 4 weeks old and had problems with the GPS since day one. The GPS was very unreliable taking me in the wrong direction and sometimes delays in giving instructions until after passing my turns. Using google Maps and high accuracy settings. Contacted Sony today and they have asked me to contact google first to make sure there is no software issues from their side before they can look at it. Meanwhile I will download a different navigation app and see if the same problem happens.
I did GPS location test but it seems everytime I attempt it the phone seems to take forever in finding anything so I give up normally after 10 mins.
If any one has found a solution to this problem please let me know (other than changing the phone of course)
My GPS problems went away with 45.0.A.7.120
You're not alone!! I always end up going wrong directions. Compass is very way off.
Sent from my G8142 using XDA-Developers Legacy app
+1 here. it's really frustrating as i use my GPS a lot.
I have the same issue. Second time I sent my phone to Sony. I will update the forum.
Was having this issue as well. Purned GPS Assistance data seemed to help. also did the battery trick. maybe sony should give us an update that will not allow gps to "turn off" when using apps that require it.
i searched on my phone some where on the hidden settings. The Destination was 30mins and about 20miles or so. Said the gps was only on for around 10. Cellular data was used too. This has to be a software issue. why it shuts off gps at times.
Is Galileo enabled as Sony's promise?
Stefanos1999 said:
Is Galileo enabled as Sony's promise?
Click to expand...
Click to collapse
What is Galileo? never heard of this. Is it a GPS feature or improvement? Such a fancy name.
CKkio23 said:
What is Galileo? never heard of this. Is it a GPS feature or improvement? Such a fancy name.
Click to expand...
Click to collapse
Galileo is a new GPS system developed by the EU, like GLONASS is the russian GPS and Beidou the chinese GPS.
And to answer the question, yes, our phone supports Galileo.
Artyomska said:
Galileo is a new GPS system developed by the EU, like GLONASS is the russian GPS and Beidou the chinese GPS.
And to answer the question, yes, our phone supports Galileo.
Click to expand...
Click to collapse
Yes, XZP supports Galileo. But it has not been enabled yet. :/
Had the same problem, gps not locking until I purged assistance data and rebooted the device, then it worked fine for about 48 hours until I had to repeat the process.
I completely solved this problem by uninstalling Google play services updates. This was a known issue for other phones some years ago.
Can anyone else confirm this solution?

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