New nexus 5 dead - Nexus 5 Q&A, Help & Troubleshooting

Today I recieved new nexus 5 32gb. After first steps, google account setup, auto upate 4.4.2, I put phone on charger. After 2 hours I unplug phone from charger, and screen goes black. I tried reboot, and always after google logo screen goes and stays dark. From bootlader I have flashed stock 4.4 and 4.4.2 image and screen stays dark.
When I try from bootlader to recovery, screen stays black too.
What could be wrong with my phone?
Sent from my GT-I9300 using Tapatalk

I am thinking that there is no recovery. Are you able to get into bootloader? As long as you can get into bootloader you are good to go. Id say just flash something through fastboot.

Yes, I can get in fastboot, but in recovery not. I have try to flash from fastboot with flash-all method the stock image 4.4 and 4.4.2. So flashing procedure goes well, after flash phone restarts it self, but stays the same problem with black screen.
So if there no recovery in my phone, should I flash it standalone, or is it included in the stock image?
Sent from my GT-I9300 using Tapatalk

Call google I think they'll replace it since it hasn't been 15days yet

I'm from Slovenia, here is no support from Google. Phone have buy from eBay Germany.
Is there something else what should I try too bring phone back to life?
Sent from my GT-I9300 using Tapatalk

jusko said:
I'm from Slovenia, here is no support from Google. Phone have buy from eBay Germany.
Is there something else what should I try too bring phone back to life?
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
is you need to flash the stock images.
there is about 4 toolkits that will do this in the dev section and original dev

Related

[Q] Need help with possible hard brick

For starters, if there is already an answer to this question, please point me in the right direction because I have looked all over the forums and cannot find an answer. I was wondering if anyone could help me return my Nexus S 4G back to stock. I was in the middle of using one click stock when my power went out and now my phone just sits at the bootloader saying "fastboot mode-no boot or recovery img" and one click stock does not work.; meaning, it will sit and ask me to put the phone into debugging mode. I have also tried manually flashing the files from fastboot but it sits at sending file but does not flash. Even let it sit at the sending screen for 3 hours but it never flashed.
Maybe a brick. The same thing happened to me once, no img's, fastboot not working and a broken power button. I just got it back from a free repair
Sent from my Nexus S using xda app-developers app
Well, is your bootloader locked/unlocked? and try to do it manually with fastboot, at least you know that things are done correctly.
unlock bootloader is : fastboot oem unlock
lock is: fastboot oem lock
you could try to switch once and try to push the recovery image so you can flash a new rom.
Thanks for the help. I relocked and unlocked the bootloader and it did the trick. I was able to manually flash everything back to the phone
Glad I could be of help
Sent from my Nexus S
FirePoncho86 said:
Maybe a brick. The same thing happened to me once, no img's, fastboot not working and a broken power button. I just got it back from a free repair
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Where did you get the free repair bud?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

Help. Cannot get into recovery

Recently my power button took a crap on me, and about the same time I noticed j cannot boit into recovery. I've tried multiple different ways, and every time it just boot loops. Shows me the Samsung logo then a black screen and repeats forever. The only way I can get out of the loop is to pull battery and enter download mode then reboot. I've tried reinstalling the newest recovery again also. Anyone have any bright ideas? I can't wipe anything or install anything new, and I'm getting frustrated. :banghead:
Thank you ahead of time
Sent from my SCH-I535 using xda premium
Bump for some help
Sent from my SCH-I535 using Tapatalk 4 Beta
Load goo.im from the market, flash twrp, then use the app to reboot to recovery?
You can use Quick Boot app, which lets you go to recovery using single click shortcut/widget
Sent from my SCH-I535 using xda premium
"Adb reboot recovery" from your computer or go into terminal in your phone and "su" then "reboot recovery"
Sent from my SCH-I535 using Tapatalk 4 Beta
Tried all of these with the same results
Sent from my SCH-I535 using Tapatalk 4 Beta
Which recovery are you actively using (or trying to)? If its cwm, are you sure you got the right one for our phone? Download ROM manager and let it flash the correct cwm and then try rebooting if that still doesn't work odin the phone to stock, reroot and attempt again
Sent from my MIUI powered S3 thanks to StrumerJohn and using Tapatalk 4. Respect My Authoritah!
I sent my GS3 in with the same problem. The phone power button started to do crazy things and would not stay in download mode or in recovery mode long enough to flash anything. They are sending it back fixed today. Samsung knows about the motherboard going bad on these devices but they wont tell you about it.
loonie01 said:
I sent my GS3 in with the same problem. The phone power button started to do crazy things and would not stay in download mode or in recovery mode long enough to flash anything. They are sending it back fixed today. Samsung knows about the motherboard going bad on these devices but they wont tell you about it.
Click to expand...
Click to collapse
How long of a turn around was it? I think that is the only solution. Also, did you deal with samsung directly? What did you tell them?
Sent from my SCH-I535 using Tapatalk 4 Beta
Yup called them directly. I told them that it was rooted but had a hardware problem. They told me that I can send it in since it was still under manufacturers warranty and they would tell me if it could be fixed. Sent it in on May 28th. Just got email that they are sending it back fixed.
Sent from my SCH-I545 using Tapatalk 4 Beta
Hmm awesome. I'm not sure if mine is still under warranty but ima call tomo. Thanks
Sent from my SCH-I535 using Tapatalk 4 Beta
Np
Wish I saw this earlier. But the easiest way to boot into recovery without a power button is using terminal emulator.
Type in
Su
Reboot recovery
Same can be done for download mode.
Edit: nevermind, this was already mentioned.
Sent from my SCH-I535 using Tapatalk 2
Lol
Sent from my SCH-I545 using Tapatalk 4 Beta
so i tried to revert back to stock last night using odin and something went terribly wrong. still believe it is due to my power button. i got one section as failed and one as passed in odin. the phone shut off at the end and said it was rebooting, but it never did. eventually i unplugged it and tried to get it on with no luck. if i pull the battery and reinsert it, the phone vibrates, and i get a screen that says "Samsung, custom" with and unlocked pad lock. i have never seen this screen before. i also can only get to download mode for about 2-3 seconds before the screen goes black again. So i cannot retry the process, i now have a brick. Anyone have any suggestions? i was going to send it back to samsung today, but i don't believe they will touch it in this state.
reading up on hard bricks, and mine doesn't seem to be quite that since i can get into download mode. It just doesn't stay there, the screen turns off after a few seconds. obviously not long enough to odin. any help would be GREATLY appreciated. i now have no phone... this shall be interesting with the lady friend :laugh:
vdub2pt0 said:
reading up on hard bricks, and mine doesn't seem to be quite that since i can get into download mode. It just doesn't stay there, the screen turns off after a few seconds. obviously not long enough to odin. any help would be GREATLY appreciated. i now have no phone... this shall be interesting with the lady friend :laugh:
Click to expand...
Click to collapse
As long as you get into download mode you're still ok. Send it into samsung and tell them your issue with the power button. They will fix your hardware issue and will load the stock rom back onto your phone.
I don't think they care as long as your phone isn't hard bricked. I'm sure they use odin anyways to update every phone that comes out of their service center.
Can anyone confirm this is correct?
Sent from my SCH-I535 using Tapatalk 2
BadUsername said:
As long as you get into download mode you're still ok. Send it into samsung and tell them your issue with the power button. They will fix your hardware issue and will load the stock rom back onto your phone.
I don't think they care as long as your phone isn't hard bricked. I'm sure they use odin anyways to update every phone that comes out of their service center.
Can anyone confirm this is correct?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
i never thought they would even consider it since it was rooted. i called them up and it is being sent in tomorrow. i really appreciate it man. :good:

Phone reboots when fully charged. Hangs on boot logo

Anybody know what causes this? And it's not the boot screen but the Motorola logo because the software starts to boot. I can reboot and usually it comes back to normal but it does this and sometimes I will sleep another 7+ hours and not have the phone on in case an emergency
Sent from my Nexus 7 using Tapatalk HD
radzer0 said:
Anybody know what causes this? And it's not the boot screen but the Motorola logo because the software starts to boot. I can reboot and usually it comes back to normal but it does this and sometimes I will sleep another 7+ hours and not have the phone on in case an emergency
Sent from my Nexus 7 using Tapatalk HD
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Click to collapse
Are you using Custom ROM? Nearest bet is, it might be ROM or Kernel issue. Would be good if you reflash another ROM or go back to stock firmware to see if that's the case.
It did this before I unlocked the bootloader and all. Doesn't do it every time but based on times I see on it it happens around the same time as full charge would come around. Also I have changed rooms a few times since and it continues. Wouldn't the room try to boot and lock? Because it's not even getting to the boot logo it's hanging on Motorola.
Sent from my Nexus 7 using Tapatalk HD
radzer0 said:
It did this before I unlocked the bootloader and all. Doesn't do it every time but based on times I see on it it happens around the same time as full charge would come around. Also I have changed rooms a few times since and it continues. Wouldn't the room try to boot and lock? Because it's not even getting to the boot logo it's hanging on Motorola.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Which is your phone? Does it have a forum here in XDA? If it has a forum, it might be good to post this issue over there, as you would get more feedbacks from the users using this phone.
From the problem you explained, its getting stuck into bootloop after getting fully charged that's why no boot animation. It should be a software/ROM/Kernel related issue I guess, though not sure.
RAZR maxx hd.. I figured maybe they released a new main firmware that's non rom related and since I don't run stock I didn't get it..
Sent from my XT926 using Tapatalk 2

[Q] Will only boot in Download mode

All,
Hopefully this is an easy one. I looked through the board and did not see anything I haven't similar but i can be wrong. Quick background, I rebooted the phone it looked normal on shutdown but it never came back up.. What I have tried is tremove the battery and left it for day and tried to turn on with no luck. A couple of times it showed the battery indicator but would go black screen if i tried to turn it on. I have reloaded the stock rom using ODIN still no luck. The only thing I can make it do is go to the download screen, that's it. This is a stock ATT Skyrocket no mods or anything. It seems to be a software issue but I do not know how to fix it. Any Ideas Thanks
oops!
l33t_killa said:
I'm in the same boat. Root was a confirmed success after the OTA update, but now I can't get pass the download screen while booting up the phone. When I was trying to boot into recovery mode after I did a few quick restarts in a row after rooting phone, to install a debloater .zip, it came to this screen only (see screenshot), the Samsung logo comes up before this and it's all that it does now. Thinking it's a soft brick as this screen is the only thing that keeps coming up after Samsung Logo with no unlock/lock symbol, when I try to reboot the phone in various ways. I know I can't use Odin to reflash back to stock MDL after the June OTA update, as I tried with no luck came up failed like I knew it would. Plug in via usb to computer, PC doesn't recognize it, so I can't check / access anything on the phone. Pulling straws here. PLEASE HELP.......
US ATT SGH-1337 Jelly Bean 4.2.2
(Last night) Stock Firm: I337UCUAMDL
(This morning) OTA Firm: I337UCUAMF3
Click to expand...
Click to collapse
Wrong forum bro
Sent from my GT-P5113 using Tapatalk 4
xcrazydx said:
Wrong forum bro
Sent from my GT-P5113 using Tapatalk 4
Click to expand...
Click to collapse
Didn't notice that....
l33t_killa said:
Didn't notice that....
Click to expand...
Click to collapse
Glad I caught it before you bricked using our files. Good luck!
Sent from my GT-P5113 using Tapatalk 4

[Q] [Help] Possible Bricked Nexus 5

Dear All,
I purchased a 32gb Nexus 5 in White from play store UK.
It was switched on for approximately 3 hours. When it was originally switched on there were some updates to install which it did fine. I was using the phone when it suddenly crashed and rebooted. At that point it was stuck on the white Google logo.
I held power button and reset it,still stuck on white Google logo.
Held power button and volume down which loads the bootloader and in red it shows "Fastboot Enabled"
If I try to select recovery it just resets and stuck on white Google logo.
I unlocked bootloader and ran the flash-all.bat to reflash the stock rom. This completes without any problem at all but for some reason the phone refuses to boot into recovery pr main system. The only thing I can get into is the bootloader with fastboot enabled. Choosing any option always results in the phone getting stuck on the Google logo.
I am unsure if this could be a hardware memory chip error or something else.
If you are able to go into stock recovery where you will get an android logo with exclamation mark... When on that screen hit the power button first then volume up. This will get you into stock recovery wipe everything or erase it's the third option I think. If you want me to refer you to a video let me know it is for nexus 7 but I followed it to fix the same exact issue as yours on mine .
Sent from my Nexus 5 using XDA Premium 4 mobile app
Sounds like you got a bad phone. I'd warranty it.
tek2000 said:
Dear All,
I purchased a 32gb Nexus 5 in White from play store UK.
It was switched on for approximately 3 hours. When it was originally switched on there were some updates to install which it did fine. I was using the phone when it suddenly crashed and rebooted. At that point it was stuck on the white Google logo.
I held power button and reset it,still stuck on white Google logo.
Held power button and volume down which loads the bootloader and in red it shows "Fastboot Enabled"
If I try to select recovery it just resets and stuck on white Google logo.
I unlocked bootloader and ran the flash-all.bat to reflash the stock rom. This completes without any problem at all but for some reason the phone refuses to boot into recovery pr main system. The only thing I can get into is the bootloader with fastboot enabled. Choosing any option always results in the phone getting stuck on the Google logo.
I am unsure if this could be a hardware memory chip error or something else.
Click to expand...
Click to collapse
Here go the video follow it.
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Thanks I found it on xda via a Google search. I had this Monday morning when no one had their phones lol. Was loosing hopes.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Thanks I have seen this video. Unfortunately it wont go into the recovery mode i.e the android with the red triangle.
It will only go into the bootloader. Any option chosen after bootloader results in stuck at white Google logo.
I have flashed and reflashed recovery and the entire rom plenty of times.
The key question is why can it not get into recovery despite flashing all working.
I will try to record a video and upload it to youtube because I have never seen this problem on any android device I have ever used.
Have you tried flashing a custom recovery?
Better yet, boot a custom recovery?
If you get that working, you can adb sideload a ROM? And see if it'll boot.
This is one reason I like a removable battery. I have gotten out of a few hung situations by pulling the battery for a couple seconds.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
rochrunner said:
This is one reason I like a removable battery. I have gotten out of a few hung situations by pulling the battery for a couple seconds.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Click to expand...
Click to collapse
You can hold the per button fish for about 15 seconds. Works just as good as a battery pull
>^.^< Sent from meow nexus5
DowntownJeffBrown said:
You can hold the per button fish for about 15 seconds. Works just as good as a battery pull
>^.^< Sent from meow nexus5
Click to expand...
Click to collapse
"per button fish"??

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