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[Q] Problem with making and receiving calls

Hi folks
I have a Nexus S (i9020a). It has stock 4.1.2 Jelly bean from Google (downloaded the stock image and flashed it). It worked fine for over a month.
Suddenly few days back this device got a problem. When I dial any number I can't hear any dialing sounds and even after the call has connected I can't hear the opposite person and the opposite person also can't hear me (The phone still shows as 'Dialing' though it's already connected). The same is true when I answer any call. Both parties can't hear anything.
This is solved by rebooting the phone for the first phone call only. After I reboot, the 1st phone call works fine, then this problem persists for any calls I make/receive until I reboot the phone again.
I tried flashing a different radio but this problem is still there. I tried my sim card on a different phone and it works fine, so the problem is not that too. My 3G data works just fine.
I need this phone for the next few days/weeks (hopefully not months) before my Nexus 4 gets delivered :laugh:
Thanks..
Edit: Modified the title; Probably gave the wrong meaning that the problem is solved.

<bump> Modified the title. Earlier title gave an impression that the problem is solved whereas I still have a problem.

Have you installed any apps which could somehow affect the dialler?
Unless someone else can give you a different advice, I can't think of any other option than do a full wipe and reflash.

I haven't installed any such apps.
Also, I already did a full wipe and flashed the stock image again. The problem is still there.

Don't know what else you could try, sorry mate - hope someone else can help you sort it out!

Thanks for trying. I think I will go to some hardware shop and see if they can figure out..

Try using a headset for making phone calls so that we can identify if it's really the hardware's problem.

ej8989 said:
Try using a headset for making phone calls so that we can identify if it's really the hardware's problem.
Click to expand...
Click to collapse
That's the first thing that I tried... doesnt work.

mailrachit said:
That's the first thing that I tried... doesnt work.
Click to expand...
Click to collapse
I had similar problem when RAM running out. Usually a reboot fix the problem for a bit.
What I did:
1. With Titanium Backup Pro, froze unused RAM hogging system apps, like Google+, Google play magazine,etc
2. Froze or uninstall Facebook, Word with Friends, etc which are resident and hog RAMs .
3. Install marmite kernel, free up more usable RAMs.
Hope it helps you too.

_android_ said:
I had similar problem when RAM running out. Usually a reboot fix the problem for a bit.
What I did:
1. With Titanium Backup Pro, froze unused RAM hogging system apps, like Google+, Google play magazine,etc
2. Froze or uninstall Facebook, Word with Friends, etc which are resident and hog RAMs .
3. Install marmite kernel, free up more usable RAMs.
Hope it helps you too.
Click to expand...
Click to collapse
Thanks for the suggestion!
I tried this too but doesn't work...

Try any custom ROM instead of stock ROM and a different kernel too. There could be chances that you've flashed the wrong ROM / radio too.
Sent from my Nexus S

Problem solved.
I went to a hardware store today. The guy said that it's a problem with the 3G service of my carrier (Vodafone India). The moment I enabled the '2G only' option in the Mobile networks settings area, this problem was gone. The technician said that this issue is affecting some people randomly. He said that since 3G service was launched just last year, the networks are not yet capable of handling all kinds of devices (he claims that the bug is so erratic that another Nexus S i9020a may work just fine with the very same bootloader/radio/rom which doesn't make any sense). When I said that 3G service was working fine before, he said that most probably my carrier changed some settings on their side which is causing this issue for me.
I have tried this for 6-8 hours now, making a lot of phone calls and it seems that the issue is gone. It saddens me that I am off 3G for now but at least my phone calls and basic EDGE internet works fine. I will have to work with Vodafone to solve this or simply wait for my new phone (Nexus 4) and hope it won't have the same problem..

Connection Problems After Update

Since the update, my SW2 seems to be incapable of playing nicely with any other Bluetooth-enabled devices. If I am in an area where it is just my phone (LG G2 running KK) and the watch, everything works just fine. But if my phone connects to something else via BT, for example my car stereo or BT headphones), the watch will immediately disconnect and the only way to reestablish a connection is to power cycle the watch.
I'm trying to determine if this is a problem with the firmware update or simply a matter of a problem between phone's BT firmware and the watch. Anyone else have the same issue?

I don't face this problem. I've used 2 BT headphones models without any issue.
Sent from my SM-N9005 using Tapatalk

Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.

help
Pirate_Freder said:
Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.
Click to expand...
Click to collapse
helo
I have the same problem with my new sw2 firm: 1.0.B.4.154 and my sgs4 standard ROM .If You find some solutions for this problem please wright how make this.

Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk

vrl13 said:
Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk
Click to expand...
Click to collapse
I think the problem is on te watch because i try for four different phone with only 1 aplication for smw2 is smart watch connection
i think about loading Rom for watch but i don't now how.

It sounds like a watch problem indeed... can't you go to Sony with it? If you're still under warranty maybe they'll change it...
As for a watch ROM...there isn't any, as far as I am aware.
Sent from my Xperia V using Tapatalk

Same issues here. Mix of roms. With some roms all seams fine for a while. It always ends up with disconnects. I'm trying to find a reason. Mix of software and hardware. Coudl you post the HW version of your SW?

I have the same problem after update ... GT I8530
I have the same problem after update ... GT I8530

[Q] Camera cant connect on 5.1

Hi All,
I'm having same issue on 5.0.1 and on 5.1 as well.
I figured the update on 5.1 will fix this issue but it persists. I will restart and its ok for some time. After few hours when I try to take photos, it says "cant connect to camera". I did the cache clear trick doesnt help. I dont think its a hardware problem cause it works for some time rhen it shws the error. Is it possible to be a conflict with Viber app or something like this??? I'm just guessing but I really need your help as it very annoying. ALso the Music app sometimes doesnt play thefiles.
Tbh, I'm getting more and more dissapointed with every update.
Note that I'm on stock rom never rooted....
Thanks!

raperot said:
Hi All,
I'm having same issue on 5.0.1 and on 5.1 as well.
I figured the update on 5.1 will fix this issue but it persists. I will restart and its ok for some time. After few hours when I try to take photos, it says "cant connect to camera". I did the cache clear trick doesnt help. I dont think its a hardware problem cause it works for some time rhen it shws the error. Is it possible to be a conflict with Viber app or something like this??? I'm just guessing but I really need your help as it very annoying. ALso the Music app sometimes doesnt play thefiles.
Tbh, I'm getting more and more dissapointed with every update.
Note that I'm on stock rom never rooted....
Thanks!
Click to expand...
Click to collapse
Try turning off the face unlock option

I believe its turned off. I've tried everything but doesnt solve the issue. Its very annoying, I can't use the camera most of the time

This haunted me also. No one helped. I needed the camera as my wife is 8000 miles away . A hard reset works. I switched to Lite ROM and it's never happened again. It's stock and small
Sent from my Nexus 5

Help - no sound, no aux, no mic, no recording

Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!

Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks

gregbradley said:
Goto the dialler and dial
*#*#7378423#*#*
Click on service info
Click on configuration.
Please tell me what it says (Word for word) as the rooting status.
There should be 3 options.
Bootloader unlock allowed: No
Bootloader unlock allowed: Yes
Bottloader unlocked.
Thanks
Click to expand...
Click to collapse
It says
Bootloader unlock allowed: Yes

download xperia companion software then repair the phone using it

pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
I'll try that this weekend, thank you

Bradmd_96 said:
It says
Bootloader unlock allowed: Yes
Click to expand...
Click to collapse
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
pijes said:
download xperia companion software then repair the phone using it
Click to expand...
Click to collapse
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.

gregbradley said:
OK, that means that it is locked. However, it could have been unlocked and relocked without restoring the TA. That could be the cause of the camera problems, but it should not be the cause of the other problems.
Yes, try this. You should use the 'software repair' option in the update section to force a clean install of the latest firmware.
Click to expand...
Click to collapse
Been busy so I haven't gotten round to trying anything as yet - Just been walking around with the XZ and my Z3...
What does the software repair actually do? Just wondering because I had already done a clean install of the latest firmware. I flashed it with UK firmware to get the fingerprint scanner working and it has since received the March OTA update so it's all up to date. To be clear though, the same problems were present on both the Nougat USA firmware as well as the Flashed Oreo UK firmware.

It's been a couple months now, been busy with school.
I tried the xperia companion repair and no luck. The repair wiped the OS and reinstalled the latest version (I guess that is how it repairs the phone), I set it back up with my google account etc. All the problems are still present.
I know this is not a third party app because the problem persists even when factory reset.
I know it's not firmware related because the problem persists on Android 7 and 8 US versions as well as 8 UK version (installed for fingerprint reader).
Just a reminder of current symptoms:
No sound through the internal speakerphones
No sound through the auxiliary 3.5mm jack
When attempting to play a song from the sony music app it says "cannot play song"
When on facebook it says some sort of error occurs when trying to play a video with sound
Any other videos played from the phones album or online (youtube etc) normally play but with no sound
I cannot record video as the device says "Cannot record. Recording or a recording-related function may be in use by another application".
When the phone receives a call through facebook messenger the call fails as soon as I hit answer
ALSO..... when going through the Sony Xperia diagnostics - If I click to test the speakers, I hear no sound. If I click to test the microphone, the app becomes unresponsive and freezes till I exit.
However, I can play music via bluetooth and have been doing so for the past couple weeks with no problem whatsoever. Notification sounds come through the bluetooth device (wireless speaker or car speakers) with no problem too.
It's been a while now so I really need to sort it out before I just sell up and do something else.
But I'm going on holiday in about two weeks so, without time to get another phone and whatnot, it's looking like I'll just have to carry my old Xperia Z3 with me for backup........

Send to repair

Pandemic said:
Send to repair
Click to expand...
Click to collapse
I bought it second hand though...

same problems
bro. i have same problem. have you solved yours xz1?

Same issue on Xperia X
Hi, I have the same issue on my Xperia X...
Neither the factory reset nor the Xperia companion is efficient for me.
Have you found any solution?
Thanks !

Bradmd_96 said:
Hi all,
Recently purchased an Xperia XZ second hand which has a couple issues that I think are related and software based.
-no sound through speakers
-no sound though headphone jack
-no sound being recorded through mic
-inability to record videos (error message stating recording or recording related function may be in use by another app)
I received the phone factory reset on Nougat then updated to Oreo and factory reset the phone again. Each time the problems still persisted so I know its not any third party applications as there weren't any downloaded. Also, I've tried turning off Google voice recognition from any screen and it was already off anyway.
This definitely seems like a software fault so I'd really like to be able to solve it.
All help is greatly appreciated!
Click to expand...
Click to collapse
hie... how did you fix this problem...is it hardware or its entirely software

Same issue on Xperia XZ...
Sswilim said:
bro. i have same problem. have you solved yours xz1?
Click to expand...
Click to collapse
Same problem here--did anyone figure out how to resolve this?

I experienced this stuation on galaxy note 2.
The sound chip was broken. I Had Changed the mobo and fixed the problem.

this happened to my XZs just last week, exactly the same problems...…..T_T anyone found a fix?

i have same problem on my x performance
the suspect is audio IC
don't know if it can be jumpered or must to replace the IC
still searching the answer
i've same problem with thread starter btw
i'll update the result if i can fix it

hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above

ichan135 said:
hello, maybe it's too late for me to reply here
i've actually same problem on my x performance, which is same specs with xz
the audio ic is broken i think, now it's on service centre for replace ic or jumpered or whatever he'll do to my x performance
but i'll update soon
-----
oops, i've post it above
Click to expand...
Click to collapse
Hmm so now it's working?

small update with my XZs, it fixed itself after a few months, idk what happened lol.
Just last week though it broke again. It started when I was charging it, the phone began emitting a weird static sound.
For some reason youtube videos don't play as well. They will load but will not play even when pressing the play button. It's stuck with the buffering icon thingy.

OnePlus 7 pro wifi problems

Hi guys, I got my OnePlus 7 pro at the time of release, and up to now it's been through all of the updates etc. But I have a major problem with using WiFi. Sometimes it works normally, but other times, images won't load, or downloading images from apps such as WhatsApp takes forever. Images such as profile pictures don't load either or will take a very long time. However watching video on YouTube etc is all fine. I'm very confused at to this issue and wondering if anyone else knows anything about it.
Thankyou!
By the way, using mobile data works fine and everything loads properly.

I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.

I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.

netgar said:
I would recommend factory reset at this point. This beast is fast as hell on wifi. No issues here.
Click to expand...
Click to collapse
Thank you for your response, yeah the 7 pro is a beast, but i doubt that a factory reset would help

shanar585 said:
I've also had this issue sometimes. It pops back up every now and then but what fixed it in most apps was going into router/modem settings and make sure that the time(what tells the router your local area's current time) is being controlled by your ISP and not by the internet.
Click to expand...
Click to collapse
Thank you for your reply, i will try this and see if it works. I'm still unsure about the cause of this issue, and i really hope its not a hardware issue. I never had this problem on my OP3 which is quite sad

I have the same strange problem here ...

hellfire555 said:
I have the same strange problem here ...
Click to expand...
Click to collapse
The strange thing is, if I turn on vpn, it works, but the internet is a lot slower using VPN...