Related
Hi,
Having some really odd problems with an HTC Touch Pro....
It was working fine, IMAP a bit slow over WiFi but nothing I couldn't put up with, I was using: 1.66.405.1 then today the WiFi just disappeared... Nothing
Whenever in comms manager I clicked on WiFi I got the whirling WM icon and then nothing
I faithfully backed up and reflashed in case it was something I'd done... No nothing..
I've since upgraded to 1.90.405.1 and still have the same problem!
Does anyone have any bright ideas to how I can get WiFi working again.
I should add that in the Wireless LAN settings screen it says:
Wireless LAN is OFF. Turn on Wireless LAN (but clicking the link has zero effect!)
touch pro wi fi not working
i have the same problem pls someone help
Try to upgrade to ROM 1.90.456.3, I hope you will get rid of many problems in Touch pro.
htc touch pro
can you pls tell me how am i going to do this PLSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
I'm quite happy flashing ROMs (I've installed enough on this one!!!)
But can someone tell me where I might find ROM 1.90.456.3 (it's not in the Wiki)
Or any ROM people believe will fix my WiFi problems?
This is really frustrating!!
I'm having issues too. Wireless had been working fine then out of the blue last night I couldn't get connected back to my wireless LAN. Now its been a day and still cannot. I rebooted my router and one of my access points. This is driving me nutz...
Does your wireless icon even come on, or does it just sit there with the rotating icon and nothing happens before it goes back to the comm manager?
I'm going to reflash this again - can someone suggest a stable ROM that might solve my WiFi problems?
mavk said:
Does your wireless icon even come on, or does it just sit there with the rotating icon and nothing happens before it goes back to the comm manager?
Click to expand...
Click to collapse
The wireless adapter was active and could see the networks, but it could never authenticate.
I did a hard reset and it's working again but I have to say the connection is a bit flaky in that it drops frequently even though I have a strong wireless signal.
Currently I don't even get that - it just toggles back to the "off" position after whirring for a little while!
I flashed it with the Elite ROM still nothing.
Took the battery out overnight, lo and behold this morning turned it on and the wireless icon appeared, the device promptly crashed!
After the reboot the aerial icon flashed up "network detected" and I nearly jumped for joy as I entered my password, only for it to crash again.
On this reboot the aerial icon was alive with the arrows going left and right as if it was trying to pickup an IP address, but nothing and when I went into comm manager or the settings menu it said wlan was not active (and wouldn't let me activate it!).
I've just reflashed it again with NATF Rom and still nothing, don't tell me I have to leave the battery out for 12 hours to get it?!
Settings>Connections>Wireless LAN>Power Mode - make certain that the slider is all the way to "Best Performance". With the slider anywhere else, connection will be difficult. Drove me nuts for a few days until I discovered a thread for other HTC machines on another site.
Surely I have to be able to turn on wireless first? I can't even do that!
I too have this issue, and have never been able to find ANYONE who can fix this issue,flashing to the latest rom version from AT&T to see if it will work then, if not, i think i might set my phone to factory and claim my insurance/warranty on this phone to get another one since almost nobody is having this issue and those that do say "search the forums" i have, and have found tons of people with it, but no fixes!
I have exactly the same ... because i use wm 6.5 (my own cooked) i thought is me did something wrong so flashed again with a new build,then nothing i went back to 6.1, still nothing seems the wifi controller is totally disapeared from the system unable to comunicate with the controller all progs i tried came back "The pipe is being closed" what is that i cant even see any wifi controller related in the system....
Someone please.anything works fine except WIFI
any recent developments on this issue?
I just recieved a BRAND NEW Fuze from HTC and im so pissed that the wifi isnt working......
I have the same problem ... i have flashed some ROM, some RADIOS, but the wireless still not working ...
Any ideas
My HD7 worked without issue from the beginning of the year til around a month ago.
All of a sudden, my WiFi became extremely unreliable, sometimes taking an overly long time to recognise or connect to an obvious access point, sometimes finding none at all.
After I do manage to connect wirelessly, I see no speed increase in data transfer to suggest that the phone is even using the wireless link. Web pages sometimes load slower than over 3G. I had read that HD7s have trouble using certain WiFi protocols and adjusted accordingly, but the workaround was to no avail.
Additionally, once WiFi has been selected, I cannot switch it off. I am 'locked out' of the WiFi settings page. When I tap it in the menu it responds as if I've nudged it but it cannot load. The only solution is to remove the battery. On occasion, this stuck WiFi has also caused the capacitive buttons, camera and power switch to become inactive. Curiously, touch screen function seems unaffected.
I thought maybe this issue was tied to corrupt settings with my hub, but changing SSID / WEP key etc etc on my router hasn't fixed the problem, and connection to other open WiFi signals jam the phone just as badly.
I upgraded to Mango in the hope that a fresh OS update may 'rejig' my wireless settings into working, but again, no joy.
Anyone experienced anything similar? My final options seem to be factory reset the handset to see if that solves the issue, or return the handset to O2. (Both involve losing all my data, game saves, application data AND the recently delisted SW: Battle for Hoth permanently.)
Anyone got any other thoughts?
*EDIT* After a bit more research, I found that even when the phone has connected to a WiFi source, by turning Operator Data Service off, you can see that the WiFi service is in fact not doing anything.
I braved a factory reset, managed to whack WiFi on no problem, browser ran at appropriate speed, then everything crashed as per usual, I couldn't connect to the marketplace and had to pull the battery in order to use any of the capacitive buttons. I guess it was a hardware issue individual to my phone after all.
Guess I'll give O2 a ring sometime soon to sort a replacement. Not looking forward to losing all my game progress though it has to be said.
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
soufano21 said:
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
Click to expand...
Click to collapse
I had the same problem as well, couldn't connect, got to the point where even the power button stopped responding. Hard resets would only help for a short time and enabling WIFI would never connect right and eventually get me back to the same problem. I then got a replacement device, but it's not much better, I still can't connect to any WIFI, but at least it's not freezing up on me. My solution thus far has been just to avoid turning on WIFI if at all possible, but it's far from a perfect workaround. I'm guessing it's the HTC WIFI driver that's got issues.
i got similar problem.. send phone to service problem was "circut board"
replaced working fine...
when i was using wifi my phone was freezing some menus stop working and i have to remove battery
Hey all,
First off, this is my first thread so please forgive me in advance if I faux pas on some unwritten rule (I did read all of the written ones).
Ok, so I'm on 4.3 ML1 and have been for about a month with no problems whatsoever. However, two days ago I started noticing that my data connection was very intermittent. I called Verizon tech support and they said that it is probably an app since the phone's data ran fine in safe mode for a long time. I was told to uninstall app by app and see if that made any difference, but before I did that I tried my sneaking suspicion - it's actually the fact that I tether that does this!
Thing is, I haven't changed anything on my phone for weeks. No new apps, no updated apps, nothing. My foxfi app always ran perfectly fine for hours. So, it doesn't really matter if I tether with Foxfi (yes I have full version), or PDANet, or Easy tether; the result is the same: normal use for about 3-5 minutes followed by none or an absolute snail's grind after that until I simply toggle my 4g on and off (I used to restart the whole phone, sigh). Once I toggle the data, it works perfectly fine for another 3-5 minutes!
Anywho, the only other thing I have done is unroot my phone via terminal emulator as per this thread's OP (http://forum.xda-developers.com/showthread.php?t=2565758) since I was safe-rooted, freaked a little, and thought that might be the issue (great thread with enough clarity for a beginner like me btw) . No luck. I'm back to stock unrooted and the issue persists.
So, has anyone had any such similar issues? Any solution I may be overlooking? I have two options left if I continue troubleshooting with Verizon - a factory reset, or a replacement under warranty. Would the factory reset do it? I guess I better root again and titanium backup some of the app data I don't want to lose. Sigh.
Thanks.
p.s. Oh yes, another oddity, when the data stops working, google based services still work. So, I can run youtube or google search for hours without toggling the data both on my phone and on the computer it is tethered to; both wifi or usb. But everything else, all other web pages and apps, do not work longer than the 3-5 minutes until I toggle the data. Weird, huh?
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.
Hello everyone,
me and my wife enjoy our htc U11, but few days ago mine start playing up - wifi have difficulties to connect its doing like on-off-on-off, and after while connect to router, doing same thing at work and home too, and I really can't use any longer wifi hotspot, and phone restart at least once a day, not very happy, but today my wife experienced same problems as I have few days, must say both phones bought in UK from two different companies and different times, both are on stock rom, completely standard phones, I am only using modified camera apk, can anyone give me advice what it could be?, I do not have even Facebook or Twitter account, so can't be related to these apks. Was going to do hard reset tonight, but after my wife told me she got same problems and she use her phone very little, I am not sure if hard reset will resolve problems. I will welcome any help...
Forgot to say we are on 2.33.401.10
Many thanks..
Settings>more>data usage>network restrictions>check to see if the network has been restricted.
Settings>more>three dots (overflow menu) and hit "reset network settings"
Have you reset the router, checked the network settings are correct (if you use dhcp just reset your router).
If the ssid has spaces or characters/symbols then this can cause issues.
I have personally known routers that use signal binding to run at speeds incompatible with some devices. Especially those with 1gb interfaces. *cough netgear*.. Falling back to a basic setup helps significantly.
A factory reset will probably solve it but you'll lose your data. That is the last ditch effort.
Hi, what is latest update for this rom?, as we can get no ota update, if you point me right direction, will be great, and I will update at least one phone, and see difference. I already reset home router, I reset network setup on phones, wipe cache on both phones, still problems, and even when I am not at home, wifi playing, as I can setup wifi hotspot and I am away from any wifi. Many thanks..
Sorry that was my bad, I forgot I was looking at my m9, not my U11. You are up to date.
My post has been edited. Follow that.
To have the same problem on both phones is very strange indeed. It must be network settings causing the problem unless you have an app running that monitors WiFi in some way..
I, too, have been having WiFi problems all of a sudden. I am not stock, I'm on viper with EAS kernel, but was running it all just fine for a while then without changing anything, I have the same problem.
Still looking for fix, but no luck so far, tonight I reset router just to be sure, but problem is still there, I am sure sooner or later I will find out what is behind this problem.
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
SlimOS link
slashray said:
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
Click to expand...
Click to collapse
can you give me link of working SlimOS ? and its safe ?