Hey guys, I have a quick ? that I am hoping someone may have a thought or two about. My wifes little sght959v running GB 2.3.6 has issues receiving mm texts. She constantly receive texts from friend but she cant see them or open them up. It just shows a bunch of info and says "searching". Any thoughts as to what this may be or how I can remedy this. All normal texts are good. Just no mm's or picture texts. Thanks in advance. Happy Holidays to all!
What carrier are you using? Do you have the APN information set up properly?
Does it happen when data is going over the carrier's network? Over WiFi? Both?
A screenshot would help, as the specific symptoms don't sound at all familiar.
jeffsf said:
What carrier are you using? Do you have the APN information set up properly?
Does it happen when data is going over the carrier's network? Over WiFi? Both?
A screenshot would help, as the specific symptoms don't sound at all familiar.
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Click to collapse
She's on T-MO, no data, no wifi etc. She receives regular texts just not multimedia/picture messages. I'll work on putting up a screenie.
Mms only works if you have data turned on. If it's not on when she received the pic it's hard to get back. I've had that problem before.
---------- Post added at 05:08 PM ---------- Previous post was at 05:08 PM ----------
Oh and mms does not work over WiFi
ArmyofTracy said:
Mms only works if you have data turned on. If it's not on when she received the pic it's hard to get back. I've had that problem before.
---------- Post added at 05:08 PM ---------- Previous post was at 05:08 PM ----------
Oh and mms does not work over WiFi
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Click to collapse
Thank you. Does that apply even if she does not have a data plan???
Yes. No data means no mms.
My wife had a similar problem when I had her on GB. She saves every dam text. It was like the first one to overloaded the system caused every picture text after to be missed.
I called tmobile, ended up doing a factory reset. After that, she hated the phone so much for losing all those "important" text, I had to buy her a "new" phone. But, she had over 400 text saved. Yes, she's blonde..
champ1919 said:
My wife had a similar problem when I had her on GB. She saves every dam text. It was like the first one to overloaded the system caused every picture text after to be missed.
I called tmobile, ended up doing a factory reset. After that, she hated the phone so much for losing all those "important" text, I had to buy her a "new" phone. But, she had over 400 text saved. Yes, she's blonde..
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Click to collapse
I think I may be married to her sister. hahaha Thanks guys!
You need some kind of data to get MMS -- basically an MMS is an SMS with a link that tells the phone where to get the content. If you can't get to that link (it's like a private server), you get that dreaded "Downloading" indication that never goes away. I'm not certain if you can get MMS when you only have WiFi. It wouldn't surprise me if you need the carrier's data to get to their MMS server. There doesn't have to be a picture involved; it could just be straight text from an iPhone that it sent as an MMS.
I'm not sure that the number of messages you have on the phone should matter a lot. I've got well over 5,000 on mine. It does mean that certain people's threads take a while to open up, and it does consume around 25 MB on my phone to store them all.
jeffsf said:
You need some kind of data to get MMS -- basically an MMS is an SMS with a link that tells the phone where to get the content. If you can't get to that link (it's like a private server), you get that dreaded "Downloading" indication that never goes away. I'm not certain if you can get MMS when you only have WiFi. It wouldn't surprise me if you need the carrier's data to get to their MMS server. There doesn't have to be a picture involved; it could just be straight text from an iPhone that it sent as an MMS.
I'm not sure that the number of messages you have on the phone should matter a lot. I've got well over 5,000 on mine. It does mean that certain people's threads take a while to open up, and it does consume around 25 MB on my phone to store them all.
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Def believe the IPhone thing. (most people around her have them) I will say though, that I turned data on (without data plan) and all of a sudden she starts receiving back dated stuff. Like 20 in 5 minutes. Going to leave it on and see what happens as I only had it off to save battery.
Related
I have to enable mobile network. Which is no biggie because my phone can do both at the same time, BECAUSE IT'S THAT ****ING BADASS. Then I realize there is no signal and my MMS never sends or receives.
Can anybody else send or receive MMS on JUST WIFI. I am not quite sure if I had this ability before rooting. =/
The Pope of Dope said:
I have to enable mobile network. Which is no biggie because my phone can do both at the same time, BECAUSE IT'S THAT ****ING BADASS. Then I realize there is no signal and my MMS never sends or receives.
Can anybody else send or receive MMS on JUST WIFI. I am not quite sure if I had this ability before rooting. =/
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Click to collapse
I got a cheap prepaid plan 15bucks a month unlimited sms/mms, no data, and I can send/receive pic msgs
vicmora5 said:
I got a cheap prepaid plan 15bucks a month unlimited sms/mms, no data, and I can send/receive pic msgs
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Thanks for the useless post bro!
I'm asking if you can send and receive MMS over JUST WIFI. God damn.
The Pope of Dope said:
Thanks for the useless post bro!
I'm asking if you can send and receive MMS over JUST WIFI. God damn.
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Lolol wtf. You must be inbred.
No data//// meaning I send/receive via wi-fi.
Are you on your rag buddy?
vicmora5 said:
Lolol wtf. You must be inbred.
No data//// meaning I send/receive via wi-fi.
Are you on your rag buddy?
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You cannot send mms without a data connection, I have tried multiple different ways around it but it simply doesn't work. If you don't believe me then connect to your wifi access point, hold the power button and turn the mobile data connection off, then try sending/receiving and see what happens. This problem has been brought up before on other forums, even without a data plan it is using data to send/receive mms due to security reasons.
http://forum.xda-developers.com/showthread.php?t=467610
xmeatizmurderx said:
You cannot send mms without a data connection, I have tried multiple different ways around it but it simply doesn't work. If you don't believe me then connect to your wifi access point, hold the power button and turn the mobile data connection off, then try sending/receiving and see what happens. This problem has been brought up before on other forums, even without a data plan it is using data to send/receive mms due to security reasons.
http://forum.xda-developers.com/showthread.php?t=467610
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Click to collapse
Let me know if you ever need a beej. Thanks man!! \m/
Why is it i cannot retrieve mms with wifi? I have to connect back to 4g before i can download a picture.
sent from your moms house
This isn't really an issue as much as it is just how the data network works. MMS messages are sent over ATT's network, so if you have data turned off, the data being sent/received basically runs into a wall because your phone doesn't technically exist on the data network. When you're on wifi, you're using your local area network (or wherever you're accessing it) for internet access. When you have 4G turned on, you're using ATT's data network to transfer data. Make sense?
Yes wifi is for broawing the internet and using apps that stream. You can recieve mms while on wifi. Also while on the phone. Unless you have your data turned off. It does not use the wifi to send recieve messages or calls. But the wifi does not prevent them from cominf throuh
Yea.. well the thing is i can get the message.. but when i click to download it i must be on 4g
sent from your moms house
And 4g still works when your on wifi. I know because im on wifi all the time and send recieve mms all the time. You had to have changed something mabye messed with apn settings. Thisis not.normal
The reason for that being the part your phone still gets is only an SMS that doesn't require data to send or receive. Essentially so regardless of having data on or off, the message is still sent through, but the actual data isn't being requested. To get the picture, or whatever it is your sending/receiving, data needs to be activated. That request is essentially automatic when data is on. (If you have auto receive on, of course.)
Sent from my SAMSUNG-SGH-I727 using XDA App
silver03wrx said:
And 4g still works when your on wifi. I know because im on wifi all the time and send recieve mms all the time. You had to have changed something mabye messed with apn settings. Thisis not.normal
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I think what he's saying is that he can have data and wifi on at the same time, but when he disables data (or "4G"), he can't receive MMS messages. Assuming to save battery life?
Sent from my SAMSUNG-SGH-I727 using XDA App
I guess lol. What you said is correct. But i think he.may be confused. You dont have to turn wifi off to recieve mms. Like i said something was changed.
silver03wrx said:
I guess lol. What you said is correct. But i think he.may be confused. You dont have to turn wifi off to recieve mms. Like i said something was changed.
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Well he just said he had to turn 4G on before receiving the message.
Sent from my SAMSUNG-SGH-I727 using XDA App
I understand. 4g must be on to download the picture.. but i never keep wifi n 4g on at same time..
sent from your moms house
I have this issue, mostly with group messages. The message comes with a download button and message expiration date. Dowload would fail. Wifi/4G on, so hpw do you explain this? The messages would then automatically download when it wants to.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Open messages click menu then settings. Scroll down and put a check next to auto retrieve
silver03wrx said:
Open messages click menu then settings. Scroll down and put a check next to auto retrieve
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Click to collapse
Already checked. Although, I just noticed that this is happening when I'm on my 3G MicroCell. I tested this by disconnecting the MicroCell to get onto the AT&T cell tower and the message downloaded.
vpkb said:
Although, I just noticed that this is happening when I'm on my 3G MicroCell. I tested this by disconnecting the MicroCell to get onto the AT&T cell tower and the message downloaded.
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Click to collapse
That's probably your answer. When "it decides to" is probably when it manages to hop onto an ATT tower to receive everything like it's supposed to.
vpkb said:
I have this issue, mostly with group messages. The message comes with a download button and message expiration date. Dowload would fail. Wifi/4G on, so hpw do you explain this? The messages would then automatically download when it wants to.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
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Click to collapse
I receive the same "Download" option when my brother sends me an MMS from his iPhone. Once I click download, I then receive this statement:
One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal.
It's a regular photo taken from his iPhone which doesn't make sense. I also have tried it while 4G was active and while on the WiFi network at the house. Data packets are also enabled and the MMS is configured to auto-retrieve. Hopefully I'll have time to go to the AT&T store and see if they can fix the issue. It is consistent when he tries to send me a photo and it's not being sent from his phone as a group MMS. I can send him photos from the Skyrocket though and I can send myself a photo from my Skyrocket to my own number.
My friend whos on Verizon tells me the same thing, he has this download issues too. It must be an Android thibg since ive never had this issue with any of the iPhones, regardless if its on at&t tower or the MicroCell.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Using JuiceDefender Extreme I have set Visual Voicemail to always use the data connection only and have had no problems since, perhaps something else can happen for mms? I haven't had any issue with MMS not being delivered when on WiFi but JuiceDefender takes care of that for me.
hey xda,
Just picked up an ATT HOX and noticed outbound texts don't seem to working.
I know there is a report for inbound text message notifications, but this one seems to be new.
Anybody else seeing similar issues? Any thoughts?
Thanks!
silencery said:
hey xda,
Just picked up an ATT HOX and noticed outbound texts don't seem to working.
I know there is a report for inbound text message notifications, but this one seems to be new.
Anybody else seeing similar issues? Any thoughts?
Thanks!
Click to expand...
Click to collapse
I am having a problem where about 20% of my MMS messages don't go through.. I have to go into the sms app and click resend and then they go through.
When I picked up the phone I had the same problem. I had to change from the non-LTE data plan to the LTE plan when I activated the phone. When I called tech support after realizing I wasnt getting messages it took her about 20 minutes of trying different things to ask if I had text messaging in my plan. I said of course, and she said it was not shown in my current services. After putting that back on the plan, it worked like a charm. Not sure why it got dropped when nothing else was to be changed on my plan. You might want to double check your plan.
Hrm... thanks for the replies! I'll look into those suggestions.
Right now the phone can receive, just not send SMS. It's supposed to have a text plan, but i'll verify that with ATT.
Even if it didn't have a text plan though, isn't ATT's default behavior to still send the text message and charge the ad hoc rate per message?
silencery said:
Hrm... thanks for the replies! I'll look into those suggestions.
Right now the phone can receive, just not send SMS. It's supposed to have a text plan, but i'll verify that with ATT.
Even if it didn't have a text plan though, isn't ATT's default behavior to still send the text message and charge the ad hoc rate per message?
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Click to collapse
I thought so too, but when I asked they said I wouldnt be able to send messages without it on my plan...
Title says it all...
Problems: duplicate incoming texts, forever/never downloading mms (when received with data off), and just yesterday I received a text that sent to me back in March...
As far as outgoing, other than having messages fail to send due to signal strength, I have no clue if I'm sending multiple texts or if all texts are being received. I haven't really done any testing. This problem is just really annoying and persistent.
Current Setup: Tweaked 2.2, FP1 kernel, ext4
I did a full wipe before flashing, the only thing that I can think of is that I restored mms/sms from TB. I have this problem once or twice in the past but then it always went away once I flashed a newer update or different ROM.
You guys think clearing data on the Messaging apk might help? There is also MMS Provisioning...?
Any help would be greatly appreciated.
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Sent from my handheld computer using electromagnetic radiation.
JihadSquad said:
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Click to expand...
Click to collapse
I know about data & mms (and larger sms texts), but I was hoping this wasn't thanks to VZW and instead something with my setup...
Sorry I should have clarified this a little better:
In the past, if I sent/received a mms, I would need to switch data on for it to actually download/upload. In other words, the message would just sit there until I switched data on, and then it would do it's thing. Usually, this would only take a few seconds. Now, when I try to send/receive I actually have to have data on before I send/receive, or else the message will just sit there downloading/uploading and never finish. At which point it seems to slow down my phone, until I just delete the unsent/not received message.
I hope that makes more sense.
You can go into an app like System Panel and kill Messaging to reset your "Downloading..." message. Be sure you turn data on before you relaunch the app.
Sent from my SCH-I510 using xda premium
JihadSquad said:
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Sent from my handheld computer using electromagnetic radiation.
Click to expand...
Click to collapse
You've solve a mystery I've been unable to figure out for some time! I never realized mms didn't work over wifi. I could never figure out why I would sometimes get photos via txt, and sometimes not. Always thought it was stupid Verizon being...um...stupid. Why is that?
Thanks!
kvswim said:
You can go into an app like System Panel and kill Messaging to reset your "Downloading..." message. Be sure you turn data on before you relaunch the app.
Click to expand...
Click to collapse
I tried the System Panel tip, and I also tried just force closing Messaging, but neither seemed to work. I eventually just re-flashed everything from scratch and my messaging issues are gone. Its weird, maybe it was just a coincidence or timing with VZW....?
Oh well, thanks for the help/responses guys.
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
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Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
Click to expand...
Click to collapse
I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.