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When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/
Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.
Tell them you're having signal issues @ home and you'd like one of the microcells. That will alleviate your signal issue while there. The speaker phone, I dunno, mine has worked just fine on both of my Inspires.
Tx Redneck said:
Tell them you're having signal issues @ home and you'd like one of the microcells.
Click to expand...
Click to collapse
Ive read different reviews and it seems very hit or miss as to whether or not they will give you one for free or charge $100-$150. Do you have any experience with it?
Called ATT, they sent updates to my phone supposedly, I seem to be maybe getting 1 more bar in H+ but not consistently. He told me to call a store and tell them you're having problem and ask about the microcell. Would be nice to get that for free, but still bummed about my speakerphone.
if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?
Which setting cuz for me it just yes back to hspda
djsmvp said:
Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.
Click to expand...
Click to collapse
sent from planet snarf
mightyoj said:
if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?
Click to expand...
Click to collapse
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this? I will check out the volume+ app
churro7 said:
Which setting cuz for me it just yes back to hspda
Click to expand...
Click to collapse
Theres a network settings where you can choose hspda, gsm, etc.
speakerphone TERRIBLE
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.
I exchanged my phone 3 times at ATT because of cell signal and call quality to later find out they are working on the towers in my area - so they say. I had 3-4 bars of service about 2 months ago and now i'm down to 1-2.
In the end, I threatened to switch to verizon and ended up walking out of the store with a free microcell. - I've also been on a ATT Premier Business Acct. for the past 5 years - so that might of helped.
Call quality on the Microcell is superb. Some of my text messages don't want to go out the first time and I have to resend but other then that its pretty good.
weregoingunion said:
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.
Click to expand...
Click to collapse
- Also, depending on your ROM, Radio, RIL combination - you may have the wrong Radio for the ROM you are using. I had a few different ROMS installed and the radio provided clear call quality on my end but on receiving end they stated that there was a echo. I switched radios and flashed the appropriate RIL and the problem went away.
djsmvp said:
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this?
Click to expand...
Click to collapse
The mic for the speaker phone is on the back.. when you use the speakerphone, you have to talk to the back of your phone.. not the bottom.. if you talk to the bottom mic they wont be able to hear you. This has been talked about on these boards countless times. search
I'm on TMOUS and about 90% of times when placing or ending calls, my phones speaker will emit a popping/clicking sound. It's not really a deal breaker per se, but it's starting to annoy me more and more. I've only had the device for about a week. I've called HTC and they don't recognize that as a common issue, I've factory reset it, and I've loaded 5 different roms. The problem shows up in all locations and with or without wifi calling too! The audio quality is a little low but generally great during all calls on both ends of the line. This issue only shows up when I press call, or press end.
Anyone else experience this? Should I just return it for another unit?
Sounds like a hardware issue. Get a warranty exchange thru T-Mobile. Just make sure to revert to stock if ur not already.
Sent from my SENSATIONal 4G using Xda App.
The more I thought about it, the more it was bugging me that a $500 phone did that. So, I took it back and got a new one, guess what, no popping noises. Nice!!!
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Aerogriff said:
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
It could have changed after an update for me too. The only physical change could be the dust, but this seems unlikely because it excluded to a fairly modest amount very briefly!
iamtherealmungo said:
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
Click to expand...
Click to collapse
Have the same problem! I got a new moto g because the 1st one was doing this cracking sound during calls both on 4.3 and 4.4!
The one has the same problem AGAIN!! i am very angry with this because i feel like the phone is fake and very cheap with this extreme bad sound i will try contact motorola
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
I'm also having this problem. In fact, I'm on hold right now with motorola as I call to swap my second phone for the same reason. I started having the problem on my first phone a few weeks ago. The second phone had the buzzing problem as soon as it arrived. In both cases the phones have buzzed intermittently and tapping them face down hard against my palm seems to stop the noise for a bit. That isn't a good option because you have to tell the person on the other end to hold the phone away from their ear while you do it. It suggests to me that there is something like sand in the speaker.
We have three phones. One other has had almost no use, while the third has had a huge amount of use as phone and audio player using the headphone. Yesterday the speaker on that last one stopped working altogether. It only works with headphones. I assume it doesn't recognize the headphones have been removed. I don't believe it had the buzzing problem.
I love the phones otherwise.
I have sucessfully solved the problem in two moto g's
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
I'm on my 2nd Moto G due to the buzzing earpiece problem. My Moto G is running stock non-rooted 4.4.3.
I used the sequence you mentioned to run the BUZZ TEST and I didn't hear any distortion at all! Amazing!
I'm having some trouble following your instructions though. I did turn off Audio Effects completely. However, the problem still persists. Can you explain why this would produce a buzzy sound in the earpiece?
Possible Solution
Hi everyone!
I found a peculiar solution. Maybe don't work for everyone, but worked with my Moto G and it's very easy to perform.
First, some comments about my case:
I've followed every step described by @jomedeiros ...I performed the CQAtest and the buzzing noise is clearly heard in the BUZZ TEST, especially in the low frequency sound at the begin of the harmonic sound. I should clarify that the buzzing sound was almost unbearable, like a broken speaker.
My Moto G is running stock non-rooted 4.4.4 (latest ota).
I set all the audio effects OFF, equalizer to OFF, etc... etc... But the buzz was still there.
My solution?
Vacuum cleaner!!!
Yes, too easy right? But works!!
I removed the back cover of the Moto G and with the crevice tool accessory, aspirate all the sides of the phone, then for several seconds on the rubber piece where the cancelation mic was, and specially all over the earpiece metal grid, then tapping the phone face down hard against my palm and aspire the earpiece again, from one side to another (gently taking care not to scratch the glass with the vacuum accessory).
In the first round with the vacuum, the buzzing sound drops significantly, and with one second attempt, the earpiece returned to the original sound, clear and undistorted.
Well... In my case should be only dust, but worth the test because here in Argentina the technical service it can take up to 90 days :/
Perhaps it's worth noting I'm designer and don't spent too much time in dusty spaces. Maybe the little dust in the pockets is enough!. Who knows!
jomedeiros said:
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
Click to expand...
Click to collapse
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
ruibvb said:
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
Click to expand...
Click to collapse
Hello everyone.
In the case of the moto G that had the 4.4.2 version, I've downgraded to this one, 4.3.
What is the cause of this problem?
I really don't know, but before reflashing with the mentioned firmware, I have tried all kind of things, also the vaccum cleaner (BUT BE CAREFUL WHEN YOU USE THE VACCUM CLEANER, IT CAN DAMAGE FOREVER THE EARPIECE) including reflashing with the original firmware (UK) among others and the only solution untill today remais the same. Reflash with the firmware 4.3 bold mentioned in the first post that I' ve wrote.
I can tell that both phones still working very nice until today, and the problem of the earpice has never happened. But both are in the version 4.3. and so far I can tell, everyone that has upgraded their phones have tons of problems with them, so mi wife and my mother prefer to stay with the 4.3 version (so do I because I don't like of what they have done to Android from the 4.3 to the day of today, I have a Note 2 and I'm still with the 4.1.2, because they've messed the Android system in the upper versions and I refuse to upgrade. So this are preferences of each user).
XDA doesn't let me post the direct link here to download the firmware.
So maybe throug pm?
Hope I've helped. Cheers
Another solution
ANOTHER SOLUTION TO SOLVE THE BUZZING BUZZ EARPIECE MOTO G
I have the same issue that many of us had, the buzzing earpiece.
SOLUTION:
- I bought 2 earpiece from ebay 3€ both.
- Then I dissasembly the phone, like is this youtube tutorial: https://www.youtube.com/watch?v=ycER7MH61l8
Its simple you only have to care about the conector, but slowly Ive done it.
- To desatach the battery I use a cut credit card to lift it up and to unglued the black conector from the screen. (i didnt use the hairdrier)
- Then I put the 2 earpiece BUT still making the buzzing noise!!!!
. Then I move the metal spring conector on the earpiece to make it stronger and turn it the other way to use the other 2 conectors that are in the motherboard.
- And voilá, the noise is gone!
The original earpeice probably was working, but I broke it when taking out.
(I know theres some mistakes, but you undestand)
jomedeiros can't put links so here the link for the rom
https://meocloud.pt/link/ba12605f-3e...ail_DE.tar.gz/
thanks to him
Is upgrading moto g to marshmello will solve the buzzing sound problem
Does upgrading to marshmello helps
Earspeaker always bRRRzzing
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Solved
moxmose said:
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
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Ok, problem solved: this time the eraspecker from eBay was good! It come, again, from england. The first two were simple broken new guarenteed not working special price original best than sh**t Pentium inside tax free etc etc. Maybe some rule should prevent to sell broken new spares damn!
When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Moto G5 Plus's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!
As for me noise cancellation works correctly, sound is clear enough
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
Sent from my Moto G (5) Plus using Tapatalk
Better than my previous phone.... Its as clear as it can be
I hear a lot of reviewers and users complaining of low call volume. Personally I don't what they're talking about, all calls I've made and received have been clear plenty loud enough to hear over any background noise. Excellent call quality and reception, better signal strength than my wife's S8+.
Sent from my Moto G (5) Plus using Tapatalk
For me there is this call quality issue too. It is worst when putting the phone between head and shoulder. It is no issue using the speaker.
Another related issue might be, when I try to use the Google Assistant while driving. I was using e.g. "Ok Google, what is my next turn". This only works with my G5+ having the engine switched off. As soon as there is background noise the voice commands get not detected.
My guess is a quite bad microphone.
Sent from my Nexus 5 using Tapatalk
There are issues with call quality, even after the software patch. My call recipients have been very frequently complaining about the terrible audio quality(a faulty noise cancellation system/ mediocre mic).
If this issue doesn't go away with next update, its definitely a hardware problem. I'll hold my decision till then :|
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
n7slc said:
I received my new G5 Plus yesterday. I've made a couple of calls on it using the bluetooth in my car (2015 Subaru WRX) and I was heard loud and clear. On my end, however, audio was very low and it was difficult to hear the conversation. I had to turn the car radio all the way up which resulted in the radio blasting when finished with the call. Listening to voicemail on the handset, the audio does seem low.
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Return the device, lenovo does not have not have fix for the low volume bug.
Sent from my Moto G (5) Plus using Tapatalk
Does anyone know how to increase speaker volume? I already used and changed the mixer_paths.xml but it did not increase anything ... Where can I be wrong?
ROM stock
sigulda1 said:
It is worst when putting the phone between head and shoulder.
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Click to collapse
This right here, I always do this and as soon as I do it people tell me they can barely hear me. I did try HD voice for the first time the other day since I switched to Verizon and that sounded like perfection though.
Don't know if you're still soliciting comments on call quality - but I have an interesting perspective. I've had the G5 plus since May of 2017. It's been great. Call quality was clear in both directions, in speakerphone or regular mode. Speaker volume for media (YT, Pandora, etc) was more than adequate. Then, about a week ago, it thought it was hooked up to charger when it wasn't, and wouldn't charge properly. I did an advanced warranty exchange through Moto, and the new one arrived on Monday.
The original phone never went above -35 firmware. This new one arrived with -83. The new one is still plenty loud with media content - but horrendous with in-call volumes. The speakerphone is barely louder than on regular mode. And that's with the volume turned up all the way. I'm calling Moto tomorrow to get this exchanged.
FWIW, both phones were rooted day one - using the same approach. I will relock and flash and unrooted stock image back to the phone tomorrow to verify that this isn't a kernel issue - and I suspect it isn't.
TL;DR - there may be legitimate hardware differences between the same model G5 Plus (RETUS) phones. That may account for why some complain about the issue and others have never seen a problem.
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Well, several hours later, after rolling back to 35 and bone stock, I had FULL volume on this new replacement phone. I've rooted it, and added my apps, and the volume has remained full, both speakerphone and earpiece. So I don't think it's hardware.
I'm downloading -83 and will apply that tomorrow to see if that's where the problem returns. Will post results here.
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
erkme73 said:
And to add on to my last post - after flashing the latest (.83) stock firmware, the speakerphone is hosed again. This is with a locked bootloader/unrooted clean image. Went back to .35 and speaker works again. I think Moto has a bug in their .83 software.
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Nice too see someone doing some correct diagnosis, sadly the chances of Motorola reading this are zero.
Just to add, my uk G5plus has also never had volume issues, but then we seem to be the last place to get any updates, only had august update a month.
matrixzone said:
The worst call quality in Moto G5. I can hardly hear the other person on the phone. I have to the phone in speaker for listening. Pathetic phone. My first and last Moto Phone. Will sell this phone whenever I get better price.
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Click to collapse
Will u tell pls, Where from j bought the phone & what's ur exact model no XT-16xx?
Its a real dealbreaker that with so many awesome PIE custom ROMs around with their awesome kernels with all the goodness of Gcam ports and awesome battery lives, the only bummer seems to be the in-call volume in the custom ROMs. Also, any MP3 played in any music player just is not loud enough as stock. Just because of this reason, I have decided to go Stock until that issue is resolved in the custom ROMs. All the developers "claim" that their ROMs have the Oreo firmware. My question is that is not the sound part of the firmware? How can they screw up that basic function when upgrading all the other cosmetics with kernels and all? A terrible workaround for this issue in the custom ROMs that I have heard is to "use Viper4android" or some other stuff to correct the audio.
Call quality is very poor on AT&T, mostly because of AT&T's lack of support for this device. Thing is, I bought this device for it's advanced features, which I have not been able to take advantage of to this day. I've been trying since day one of buying this device to get them to support wifi calling, HD voice, and VOLTE features on this device. The VOLTE is the worst, because when I'm on a phone call, it automatically downgrades my internet and/or mobile hotspot to HSPA+.
Sadly, AT&T only seems to care about supporting devices that are purchased directly through ATT these days. It is disappointing since when I first purchased this device, I was using a Tmobile Pre-paid SIM card and those features worked fine on there. Truth is, that is why I'm on XDA forums being active again, hoping to maybe find a solution to my problem here since AT&T support can't help me at all.
I've used Moto g 2013 and 2nd gen before. The call quality on those were excellent especially in the 2nd gen. I can't say the same about g5 plus tho. On a quiet place, the call quality is okay but it becomes hard to understand what's being said from the other side even in a mildly crowded place.