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[Q] Samsung I9003 crash/mystery reset

Hi folks
I am new in this world.
Here is the problem. My girl has her samsung I9003, bought in Hong Kong last oct. She is now studying in UK. Recently she mentioned to me that her phone experienced crash regularly with all info lost after reboot. She is completely novice, and is a pure smartphone user. I suspect that her phone may experience firmware upgrade failure via Kies.
Now her phone failed to chat with the PC's USB, as PC cannot detect it.
I got the following info when I asked her about phone info through "About Phone" and *#1234#
PDA:I9003ZHKPD
PHONE: I9003XXKPM
CSC:I9003ZZHKP9
Build Info: Sat Oct 29 16:14:38 KST 2011
Firmware version:2.3.5
Baseband version: I9003XXKPM
Kernel version:2.6.35.7-CL696171 [email protected]#1
Build number GINGERBREAD.ZHKPD
Digging from the internet leads me to think that the three signatures: PDA, PHONE and CSC should bear similar suffix strings, or at least very similar. But in this case, ZHK points to Hong Kong, while XXKP points to Europe.
By the way, what are the significance of those signatures?
I am writing to ask you guy to see if anyone knows whether this is the cause of the phone failure. (If this is a hardware failure, or software failure)
The phone is still under warranty in Hong Kong. So any suggestion as to whether this problem can be fixed remotely in UK, or the phone need to be shipped back to Hong Kong for repair under warranty.
Your help is much appreciated.
Calvin

calvin_chan said:
Hi folks
I am new in this world.
Here is the problem. My girl has her samsung I9003, bought in Hong Kong last oct. She is now studying in UK. Recently she mentioned to me that her phone experienced crash regularly with all info lost after reboot. She is completely novice, and is a pure smartphone user. I suspect that her phone may experience firmware upgrade failure via Kies.
Now her phone failed to chat with the PC's USB, as PC cannot detect it.
I got the following info when I asked her about phone info through "About Phone" and *#1234#
PDA:I9003ZHKPD
PHONE: I9003XXKPM
CSC:I9003ZZHKP9
Build Info: Sat Oct 29 16:14:38 KST 2011
Firmware version:2.3.5
Baseband version: I9003XXKPM
Kernel version:2.6.35.7-CL696171 [email protected]#1
Build number GINGERBREAD.ZHKPD
Digging from the internet leads me to think that the three signatures: PDA, PHONE and CSC should bear similar suffix strings, or at least very similar. But in this case, ZHK points to Hong Kong, while XXKP points to Europe.
By the way, what are the significance of those signatures?
I am writing to ask you guy to see if anyone knows whether this is the cause of the phone failure. (If this is a hardware failure, or software failure)
The phone is still under warranty in Hong Kong. So any suggestion as to whether this problem can be fixed remotely in UK, or the phone need to be shipped back to Hong Kong for repair under warranty.
Your help is much appreciated.
Calvin
Click to expand...
Click to collapse
check whether the phone carry an international warranty else take it to the samsung service center in uk who can check and do the needfull

Lollipop at last

Hi Guys.
I've got a sim-free Note3 and I'm using an O2 sim. Yesterday the Lollipop v5.0 was pushed to my device.
Does anyone know if that means that I'll get a further update to 5.01, 5.02, 5.x sometime soon?
Thanks.
Steve

What is your csc?
Sent from my SM-N9005 using XDA Free mobile app

you got screenshot of device info plz
Sent from my Note 3 using Tapatalk

If its an O2 phone you get the O2 update .
Sim is nothing to do with updates .
O2 Android 5 has been available for weeks .

Thanks guys. I've no idea what 'csc' is?
It's not an O2 phone, it's sim-free, I just happen to use an O2 sim with it - does that make a difference?
It might have been available for weeks, but it only got pushed to my phone yesterday.
Thanks
Steve

I highly believe we will get Android M update, officially.
@OP: Just enjoy the 5.0 update. There won't be any 5.0.1 or 5.0.2, at least not very soon. Cause 5.0 has been available for a lot of countries for over two months now, and there is absolutely no scene of 5.0.1 or 2, so better believe that those won't come. I am just happy to see that Samsung finally pushed an update which got rid of that delay while clearing recent apps, however that was just release for one country, but I am sure a wider scale of the same will be released soon.

Thanks guys! That's just what I feared. Just shame that such a great phone lags behind other, older models. My wife's Galaxy S4 is on 5.01!

A phone has a number of codes ( as shown in Kies )
Basically if its a O2 supplied phone it will have an O2 code and O2 are the ones that update the firmware if they want to .
Generic non branded as in UK BTU may or may not be in advance or delayed .
Who gets the upgrade first is very varied and over the years its varied from country to country getting first releases . Usually the non branded gets released well before the branded stuff .

Thanks. I'd read that sim-free unbranded phones were always LAST to get updates. It's confusing!

Beginners Question - Android Updates, CSC etc.

Hi,
I'd appreciate some advice. I have rooted and flashed an old Samsung S3 before for a friend so he could play Pokemon Go - I wouldn't say I really understood what I was doing 100% but I followed some instructions carefully and it worked. But that was on an old phone that he no longer used so he wasn't concerned about bricking it.
But this is my current problem.
I am in the UK. In November I purchased a second hand Samsung S7. It was unlocked but had a THREE network splash screen. I knew that I was going to use Vodafone as my provider as I already had the contract so I wasn't over the moon about the THREE splash screen but in my ignorance (this was my first Android phone) I figured it was just an annoyance that I would only see on the rare occasions that I rebooted my phone.
However, I'm beginning to understand that there may be deeper issues, for example
1 - Vodafone keep sending me texts saying that WiFi Calling is enabled, but I don't have the setting to enable it in my Phone>Settings.
2 - There doesn't appear to have been any updates to the phone (including security patches) since I bought it and stuck a Vodafone SIM in it
3 - I haven't received notification that Android 7 is available - Vodafone were supposed to have released this a week ago but I am aware that the roll-out may have been put on hold
I'm guessing the problem is that although my provider is Vodafone I'm not getting any of the nice things they are rolling out (such as WiFi Calling) because my phone has THREE firmware.
But I don't seem to be getting anything from THREE either - this could be because they are just very slow but I am concerned that I won't ever get anything from them because I don't have a contract with them.
When I try to manually update I get a message saying that there are no updates and the following
G930F XXS 1BP K6
G930F H3G 1BP I1
G930F XXU 1BP JE
They all seem to be UK codes and I believe that H3G indicates THREE.
Is there anything I can do. I appreciate that I could just root and flash to standard firmware but I am worried about bricking my phone (it wasn't a cheap purchase) and that I would lose features like WiFi Calling (not that I am getting them at the moment). What about changing the CSC code to Vodafone - is that easy/safe - would that work?
Appreciate any help or advice.
Cheers,
Nigel

nheather said:
Hi,
I'd appreciate some advice. I have rooted and flashed an old Samsung S3 before for a friend so he could play Pokemon Go - I wouldn't say I really understood what I was doing 100% but I followed some instructions carefully and it worked. But that was on an old phone that he no longer used so he wasn't concerned about bricking it.
But this is my current problem.
I am in the UK. In November I purchased a second hand Samsung S7. It was unlocked but had a THREE network splash screen. I knew that I was going to use Vodafone as my provider as I already had the contract so I wasn't over the moon about the THREE splash screen but in my ignorance (this was my first Android phone) I figured it was just an annoyance that I would only see on the rare occasions that I rebooted my phone.
However, I'm beginning to understand that there may be deeper issues, for example
1 - Vodafone keep sending me texts saying that WiFi Calling is enabled, but I don't have the setting to enable it in my Phone>Settings.
2 - There doesn't appear to have been any updates to the phone (including security patches) since I bought it and stuck a Vodafone SIM in it
3 - I haven't received notification that Android 7 is available - Vodafone were supposed to have released this a week ago but I am aware that the roll-out may have been put on hold
I'm guessing the problem is that although my provider is Vodafone I'm not getting any of the nice things they are rolling out (such as WiFi Calling) because my phone has THREE firmware.
But I don't seem to be getting anything from THREE either - this could be because they are just very slow but I am concerned that I won't ever get anything from them because I don't have a contract with them.
When I try to manually update I get a message saying that there are no updates and the following
G930F XXS 1BP K6
G930F H3G 1BP I1
G930F XXU 1BP JE
They all seem to be UK codes and I believe that H3G indicates THREE.
Is there anything I can do. I appreciate that I could just root and flash to standard firmware but I am worried about bricking my phone (it wasn't a cheap purchase) and that I would lose features like WiFi Calling (not that I am getting them at the moment). What about changing the CSC code to Vodafone - is that easy/safe - would that work?
Appreciate any help or advice.
Cheers,
Nigel
Click to expand...
Click to collapse
Try to download firmware from SamMobile.com and flash to United Kingdom (BTU) my phone was locked to three and I did that. You don't need root and it is highly unlikely that you will brick your phone if you follow the correct steps

dylanneve1 said:
Try to download firmware from SamMobile.com and flash to United Kingdom (BTU) my phone was locked to three and I did that. You don't need root and it is highly unlikely that you will brick your phone if you follow the correct steps
Click to expand...
Click to collapse
I've had a look at SamMobile. Would you please explain what the different downloads are.
I want to stick to MM 6.0.1 for now. I can see three possible options
BTU - the one you suggested
H3G - THREE, not really an option because it is what I have at the moment
VOD - Vodafone, as that matches my contract
Want is BTU? - I'm guessing that it is an unbranded variant, although my daughter's S7 is unbranded and her phone shows it as XEU (which is listed as United Kingdom / Ireland) on the SamMobile site.
What about going to VOD - would that make sense as I am on a Vodafone contract so it would align better with services that they make available, such as WiFi Calling.
And finally, what are the implications of installing a new firmware - will it reset my phone and remove all applications and data. Will there be things that won't work because the system will detect a firmware change - thinking security things like WiFi Calling or Cashless Payments (not that I use them)?
Cheers,
Nigel

nheather said:
I've had a look at SamMobile. Would you please explain what the different downloads are.
I want to stick to MM 6.0.1 for now. I can see three possible options
BTU - the one you suggested
H3G - THREE, not really an option because it is what I have at the moment
VOD - Vodafone, as that matches my contract
Want is BTU? - I'm guessing that it is an unbranded variant, although my daughter's S7 is unbranded and her phone shows it as XEU (which is listed as United Kingdom / Ireland) on the SamMobile site.
What about going to VOD - would that make sense as I am on a Vodafone contract so it would align better with services that they make available, such as WiFi Calling.
And finally, what are the implications of installing a new firmware - will it reset my phone and remove all applications and data. Will there be things that won't work because the system will detect a firmware change - thinking security things like WiFi Calling or Cashless Payments (not that I use them)?
Cheers,
Nigel
Click to expand...
Click to collapse
Hi Nigel,
BTU is the unbranded UK firmware. I would suggest BTU over VOD just because you don't have Vodafone splash screen or carrier apps. You will also get OTA updates allo5 faster.
There are no implications of flashing a firmware. It will not void your warranty or trip KNOX like root will. You will still have access to all the features of your phone.

Many thanks for all the advice. Going to bite the bullet and load some different firmware.
One further question though - do you know if BUT supports WiFi Calling.
Cheers,
Nigel

UAE galaxy note5 in the UK

Hi
I'm sorry if this question is in the wrong place, or has been asked before, but I'm in a bit of a flap trying to sort out a problem I have created for myself.
I recently bought a new UAE galaxy note 5 in the UK thinking that it would be like buying an iPad, that they are international devices that can be used (and updated) in any territory.
More fool me.
I now see that my phone is "stuck on" android 6.0.1 and I can't update the firmware to Nougat or later OS's.
Is it possible to safely convert my UAE phone so that it runs a standard UK android OS as normal and gets future UK updates as they are released.
If possible; I'd rather do this in the simplest, quickest and safest way, withiut rooting (if possible).
Thanks for your help...

Note 10 ( N9700 for Taiwan), no updates

Hi, I have a note phone for Taiwan (version also available for China and Hong Kong). I come from the Czech Republic and a phone purchased through the UK (for snapdragon). Unlike other versions, I had the latest update to android 10 sometime in January. Since then there is no update for Taiwan, so the latest Android security is January 1. According to sammobile, there is no update for Taiwan yet, but they are newer for action. It's weird. It is possible to play Taiwan sw to China or Hong Kong. I think all the places fall into the n9700 / ds version. Thanks for the reply. If there is a sw sw dealing about the action please just link .. I looked back, but I found nothing like that. Thanks

Monestossi said:
Hi, I have a note phone for Taiwan (version also available for China and Hong Kong). I come from the Czech Republic and a phone purchased through the UK (for snapdragon). Unlike other versions, I had the latest update to android 10 sometime in January. Since then there is no update for Taiwan, so the latest Android security is January 1. According to sammobile, there is no update for Taiwan yet, but they are newer for action. It's weird. It is possible to play Taiwan sw to China or Hong Kong. I think all the places fall into the n9700 / ds version. Thanks for the reply. If there is a sw sw dealing about the action please just link .. I looked back, but I found nothing like that. Thanks
Click to expand...
Click to collapse
it was late cause Covid-19, but now they update is online, patch 1 march.
=D