Database Info

HTC Warranty Status

Does anyone know how to check a warranty status on a HTC Fuze? By using imei or something...

sorry
this souldn't be possible because HTC doen't exactly know when and where you bought the phone. Depends on the date you bought it. Normally one year if I'm right. Do you have the bill?

warranty on the fuze lasts 1 year after purchase. seeing the fuze has been out for 11 months your phone is under warranty by att. go get it replaced if theres something wrong with it.

Unless it was purchased as a refurb, then it only has 90 days.

In the UK the warranty on my HTC Raphael (xda serra) is 2 years.
So in my case it looks like my network provider has an extended warranty, this could be similar in your case.
-={Q}=-

qisback said:
In the UK the warranty on my HTC Raphael (xda serra) is 2 years.
So in my case it looks like my network provider has an extended warranty, this could be similar in your case.
-={Q}=-
Click to expand...
Click to collapse
No, the at&t one has 1 year warranty if it was new and 90 days if it was bought refurbished.
I think the 2 years might be a law in your country.

i just went thru this situation. actually they can tell from your serial number. if purchased from at&t, it's one year from purchase date. if bought from another vendor, like e-bay, it is 15 months from manufactured date. i had a htc touch dual that i bought off of e-bay, was sold with 12 month warranty, so i thought. when i called htc to do a warranty claim, i was informed that it was not still under warranty. lucky for me the seller took the return. hope that helps.
greg

In European Union warranty for electronic products is two years.
But in some countries warranty might be only for 1 year (legally or not).

i FOUND A LINK FOR CHECKING THE WARRANTY!
HOPE THIS IS GENUINE....
http://www.sis.com.my/htc_product_genuinity_checking.htm

Other place to check htc warranty:
https://imeidata.net/warranty/htc
IMEI: 351690065xxxxx
Serial: SH445WMxxxx
Model: HTC ONE M8, 0P6B160
Manufacture: Shanghai, China
Sold To: CANADA (TELUS)
Production Date: April 08, 2014
Phone Age: 0 Year(s), 7 Month(s), 1 Day(s)
Factory Warranty Coverage: April 08, 2016

this links not work
any other way to check warranty by IMEI ?

I search at google and found that
hardreset24.com/free_imei_check/HTC/
after typing IMEI get instant information
IMEI: 3561240812xxxx
Model: HTC U 11
Serial Number: HT76G18xxxx
Part: 99HAMP044-00
Series: OCEAN#UHL-M8
Part Description: SKU , EE , English-WWE , GBR , HTC , EE UK , 4G/64G , Bootloader Lock , Brilliant Black , DEF00 , w/ SIM Lock , OCEAN#UHL-M8
Customer Description: EVERYTHING EVERYWHERE LIMITED
Country: UNITED KINGDOM
Warranty start: 2017/06/20
Warranty end: 2019/09/20
that this phone is under warranty and have "Bootloader Lock" what is it ?
I'm new in android phones
Regards

Please write down your date of porduction and model(S3 or S4) here.

Hi all.
I live in china mainland. People who sell smuggled phones said that they had got S4 moldel manufactured in june(supposed to be sold in Europe). And this has been proved.
Would you please check your moldle(S3 or S4) and date of production. I wonder whether HTC will continue to produce S4 models for europe market.
The third number of SN is for the year(eg 2 for 2012),the fourth for the month(1 to c maybe), the fifth for the day.
Thanks a lot.

how to indentify the date of production in the phone?

azenra said:
how to indentify the date of production in the phone?
Click to expand...
Click to collapse
You can check the sn code as above (in setting --- about phone---device information maybe).
or you can input your imei code on the website(219.80.249.25/IMEIQuery/IMEIQuery.aspx?ct=zh-CN) to check the date of production , it's in chinese,but easy to use.

iF it helps!
Models: HTC One S (S4)
Sales: United Kingdom
Factory Date: 2012/06/25

mughalgxt said:
iF it helps!
Models: HTC One S (S4)
Sales: United Kingdom
Factory Date: 2012/06/25
Click to expand...
Click to collapse
Very thanks！

Model: HTC One S ( S4 )
Sales: Germany
Factory Date: 2012/03/27

Why doesn't http://219.80.249.25/ take me to an HTC site? I would be very hesitant to enter IMEI and Serial Number information to a site that is not specifically a part of HTC or behind some sort of login wall.

Models: HTC One S (S3)
Sales: Taiwan
Factory Date: 2012/05/31

Model: HTC One S (S3)
Sales: Thailand
Factory Date: 2012/06/18
Might've made a noob mistake entering my SN and IMEI there. Site traces to some office services website in Taiwan. Doesn't look to be affiliated with HTC.

model: HTC one S (S3)
Sale : Malaysia
Factory date:2012/05/10

S4...no way I'm entering imea in some random site and I'd urge anyone else to do the same.
Sent from my HTC One S using xda app-developers app

Are you sure that the website is safe?
Gesendet von meinem HTC One S

March 2012
S4

I'm definitely not entering my imei and serial nr. on a site behind some vague ip address. No thanks.
Sent from my HTC One S using xda app-developers app

Off context, there are multiple sites where one enters imei number to validate the phone status, are those safe? the site is indeed linked some way to HTC Database else how come it gives corrrect market region and manufacture date? manufacture date could be algorithemic but the targeted market? Am a NOOB hence kindly explain how lethal is sharing imei number online, what can be the circumstances? Aren't we already exhibiting our whereabouts and online status our life online intentionally, else spyed upon (fed agencies)? Our emails are so prone to hack attacks these days, emails linked with contacts, messages, schedules etc! Now how dangerous is sharing imei or serial nuber?

By sharing your IMEI, a stolen device could be given your IMEI which may or may not effect you depending on the country you're in. No idea how likely this is...
I haven't used the site but I did find the following site: http://htc.3rdchannel.com.tw/HTC-IMEIQuery/IMEIQuery.aspx?ct=en-us
It's in English (the original link given can also be changed by altering the zh-CH) and just an IP, I'm still not convinced it's "safe" though.

Model HTC One S (S4)
Germany
2012/03/27

[Q] Indication on box of software region?

I'm a Brit living in Kazakhstan. I plan to buy a Galaxy Note 10.1 locally, for use here and back in UK/EU.
The last tablet I bought locally, a Tab 7.7, continues to refuse to update its software, either through Kies or via the web. The software code - decrypted courtesy of XDA - revealed that the tablet was originally retailed in UAE. Hence apparently its refusal to update in a different region.
Is there a way to deduce the software region from the various codes on the outside of the packaging - i.e. without booting up the device and reading the software code?

Standard answer would be to flash the stock firmware through Odin for whatever country you want .
My box has no details of firmware neither has outside of the Note .
Boot on settings about device would have some details .
jje

JJEgan said:
Standard answer would be to flash the stock firmware through Odin for whatever country you want .
My box has no details of firmware neither has outside of the Note .
Boot on settings about device would have some details .
jje
Click to expand...
Click to collapse
funny, cause my box has the region and firmware

I live in Australia. I have bought 5 of these little buggers for me, family and friends(N8000). None of them have the software version on the outside of the box....
The best you get is an IMEI number and a barcode number...

Double checked and only indication is GT_N8010 bought via retailer not a phone vendor .
jj

Just checked mine, got a label on the side that is very different to the one shown above.
But it does state GT-N8000ZWAXSG - Not sure about the ZWA, but XSG is spot on for UAE

Mine has model number on it, I also live in Australia. I think it depends on the retailer and what they put on there barcode.

GT-P5100 won't upgrade from 4.0.4

Dear Folks,
I have a bog-standard P5100 (3G and Wifi) tablet that won't upgarde beyond the stock ROM when I purchased it just over a year ago.
It has been returned to Samsung's agents ANOVO who want to charge me £75 due to damage by user (nonsense). The tablet is "as new" no damage (it lives in a Rock case and then a wallet), used for about 100 hours in the last year.
I have tried OTA and Kies - all reporting I have "No update available". Do you kind folks have any ideas?
Regards
ANDREW (Yateley, UK)

adchesney said:
Dear Folks,
I have a bog-standard P5100 (3G and Wifi) tablet that won't upgarde beyond the stock ROM when I purchased it just over a year ago.
It has been returned to Samsung's agents ANOVO who want to charge me £75 due to damage by user (nonsense). The tablet is "as new" no damage (it lives in a Rock case and then a wallet), used for about 100 hours in the last year.
I have tried OTA and Kies - all reporting I have "No update available". Do you kind folks have any ideas?
Regards
ANDREW (Yateley, UK)
Click to expand...
Click to collapse
you are in uk and have p5100
look at this
for united kingdom - btu the latest official rom is 4.0.3 = United Kingdom 2012 June 4.0.3 P5100XWBLF1
for uk - o2 the latest offical rom is 4.2.2 = United Kingdom (O2) 2013 November 4.2.2 P5100XXDMJ2
for uk - vod the latest official rom is 4.2.2 = United Kingdom (Vodafone) 2013 November 4.2.2 P5100XXDMJ2
so if you are from first one then kies or software update is showing correct that no updates available
and that person is saying wrong that your tab is damaged and wanna make money from you

Dear aditya rathee,
THANK YOU, I have the network unlocked P5100 in UK Firmware is CSC:LF1 BTU, so the only official ROM is 4.0.3 and as I have 4.0.4 there nothing I can do about this.
What a waste of time Samsung are - I called them, they said I should be able to upgrade to 4.2 and was puzzled why I could not, they collected the tablet, delivered to ANOVO, they investigated this and advised there was hardware damage (NOT TRUE), they then shipped it back to me at their cost...all because Samsung help desk gave totally inaccurate advice.
This fiasco along with the problems I've had with my i9300 as well I'm losing faith in Samsung.
Anyhow going back to my tablet (P5100 3G and Wifi), if I want to use a good stable non-standard ROM is there a relatively idiot proof ROM? A key feature I'm looking for on my tablet is multi-window.
Regards
ANDREW

Beginners Question - Android Updates, CSC etc.

Hi,
I'd appreciate some advice. I have rooted and flashed an old Samsung S3 before for a friend so he could play Pokemon Go - I wouldn't say I really understood what I was doing 100% but I followed some instructions carefully and it worked. But that was on an old phone that he no longer used so he wasn't concerned about bricking it.
But this is my current problem.
I am in the UK. In November I purchased a second hand Samsung S7. It was unlocked but had a THREE network splash screen. I knew that I was going to use Vodafone as my provider as I already had the contract so I wasn't over the moon about the THREE splash screen but in my ignorance (this was my first Android phone) I figured it was just an annoyance that I would only see on the rare occasions that I rebooted my phone.
However, I'm beginning to understand that there may be deeper issues, for example
1 - Vodafone keep sending me texts saying that WiFi Calling is enabled, but I don't have the setting to enable it in my Phone>Settings.
2 - There doesn't appear to have been any updates to the phone (including security patches) since I bought it and stuck a Vodafone SIM in it
3 - I haven't received notification that Android 7 is available - Vodafone were supposed to have released this a week ago but I am aware that the roll-out may have been put on hold
I'm guessing the problem is that although my provider is Vodafone I'm not getting any of the nice things they are rolling out (such as WiFi Calling) because my phone has THREE firmware.
But I don't seem to be getting anything from THREE either - this could be because they are just very slow but I am concerned that I won't ever get anything from them because I don't have a contract with them.
When I try to manually update I get a message saying that there are no updates and the following
G930F XXS 1BP K6
G930F H3G 1BP I1
G930F XXU 1BP JE
They all seem to be UK codes and I believe that H3G indicates THREE.
Is there anything I can do. I appreciate that I could just root and flash to standard firmware but I am worried about bricking my phone (it wasn't a cheap purchase) and that I would lose features like WiFi Calling (not that I am getting them at the moment). What about changing the CSC code to Vodafone - is that easy/safe - would that work?
Appreciate any help or advice.
Cheers,
Nigel

nheather said:
Hi,
I'd appreciate some advice. I have rooted and flashed an old Samsung S3 before for a friend so he could play Pokemon Go - I wouldn't say I really understood what I was doing 100% but I followed some instructions carefully and it worked. But that was on an old phone that he no longer used so he wasn't concerned about bricking it.
But this is my current problem.
I am in the UK. In November I purchased a second hand Samsung S7. It was unlocked but had a THREE network splash screen. I knew that I was going to use Vodafone as my provider as I already had the contract so I wasn't over the moon about the THREE splash screen but in my ignorance (this was my first Android phone) I figured it was just an annoyance that I would only see on the rare occasions that I rebooted my phone.
However, I'm beginning to understand that there may be deeper issues, for example
1 - Vodafone keep sending me texts saying that WiFi Calling is enabled, but I don't have the setting to enable it in my Phone>Settings.
2 - There doesn't appear to have been any updates to the phone (including security patches) since I bought it and stuck a Vodafone SIM in it
3 - I haven't received notification that Android 7 is available - Vodafone were supposed to have released this a week ago but I am aware that the roll-out may have been put on hold
I'm guessing the problem is that although my provider is Vodafone I'm not getting any of the nice things they are rolling out (such as WiFi Calling) because my phone has THREE firmware.
But I don't seem to be getting anything from THREE either - this could be because they are just very slow but I am concerned that I won't ever get anything from them because I don't have a contract with them.
When I try to manually update I get a message saying that there are no updates and the following
G930F XXS 1BP K6
G930F H3G 1BP I1
G930F XXU 1BP JE
They all seem to be UK codes and I believe that H3G indicates THREE.
Is there anything I can do. I appreciate that I could just root and flash to standard firmware but I am worried about bricking my phone (it wasn't a cheap purchase) and that I would lose features like WiFi Calling (not that I am getting them at the moment). What about changing the CSC code to Vodafone - is that easy/safe - would that work?
Appreciate any help or advice.
Cheers,
Nigel
Click to expand...
Click to collapse
Try to download firmware from SamMobile.com and flash to United Kingdom (BTU) my phone was locked to three and I did that. You don't need root and it is highly unlikely that you will brick your phone if you follow the correct steps

dylanneve1 said:
Try to download firmware from SamMobile.com and flash to United Kingdom (BTU) my phone was locked to three and I did that. You don't need root and it is highly unlikely that you will brick your phone if you follow the correct steps
Click to expand...
Click to collapse
I've had a look at SamMobile. Would you please explain what the different downloads are.
I want to stick to MM 6.0.1 for now. I can see three possible options
BTU - the one you suggested
H3G - THREE, not really an option because it is what I have at the moment
VOD - Vodafone, as that matches my contract
Want is BTU? - I'm guessing that it is an unbranded variant, although my daughter's S7 is unbranded and her phone shows it as XEU (which is listed as United Kingdom / Ireland) on the SamMobile site.
What about going to VOD - would that make sense as I am on a Vodafone contract so it would align better with services that they make available, such as WiFi Calling.
And finally, what are the implications of installing a new firmware - will it reset my phone and remove all applications and data. Will there be things that won't work because the system will detect a firmware change - thinking security things like WiFi Calling or Cashless Payments (not that I use them)?
Cheers,
Nigel

nheather said:
I've had a look at SamMobile. Would you please explain what the different downloads are.
I want to stick to MM 6.0.1 for now. I can see three possible options
BTU - the one you suggested
H3G - THREE, not really an option because it is what I have at the moment
VOD - Vodafone, as that matches my contract
Want is BTU? - I'm guessing that it is an unbranded variant, although my daughter's S7 is unbranded and her phone shows it as XEU (which is listed as United Kingdom / Ireland) on the SamMobile site.
What about going to VOD - would that make sense as I am on a Vodafone contract so it would align better with services that they make available, such as WiFi Calling.
And finally, what are the implications of installing a new firmware - will it reset my phone and remove all applications and data. Will there be things that won't work because the system will detect a firmware change - thinking security things like WiFi Calling or Cashless Payments (not that I use them)?
Cheers,
Nigel
Click to expand...
Click to collapse
Hi Nigel,
BTU is the unbranded UK firmware. I would suggest BTU over VOD just because you don't have Vodafone splash screen or carrier apps. You will also get OTA updates allo5 faster.
There are no implications of flashing a firmware. It will not void your warranty or trip KNOX like root will. You will still have access to all the features of your phone.

Many thanks for all the advice. Going to bite the bullet and load some different firmware.
One further question though - do you know if BUT supports WiFi Calling.
Cheers,
Nigel