About three days ago, the touchscreen on my xoom just quit working. The LCD and the Glass are completely fine, but it does not register any touches. It is completely stock, non-rooted, and locked. What I need to know, is there any way I can retrieve the pictures or other files off of the device without the use of the touchscreen? I'd like to get this data off of the device before I send it back for warranty repair. Any help would be much appreciated!
Thanks,
Brandon
Sounds like the digitizer has gone out. Can you connect the Xoom to your PC and just use the "open folder to view files" option, assuming you have the drivers installed on your computer? If so, you can just copy/paste directly to your desktop or wherever you so choose...
Sent from my SAMSUNG-SGH-I747 using xda premium
It detects the xoom, and brings up auto play. However, when I select browse the files, nothing shows up.
Hi XDA!
I dropped my Nexus 5 from a height < 3 feets, it got a little scratch on the corner, however the screen has stopped functionning. I tried restarting the device but it still keep displaying black and white vertical lines. The good news is that Google will swap my device free of charge, the bad news is, I am unable to backup the data from my Nexus. Unfortunately, I have no backup of my photos and videos from wedding and vacation
Things I know/have tried:
Debugging mode is on, my Nexus was detected by my computer with no problem prior to the ''accident/drop''
I am no longer able to browse the internal storage, when I plug my Nexus 5 in my computer's usb port, it detects a media device(Nexus 5), but when I double click on it, it doesn't display internal storage.
ADB device -l, does not list anything
Any other ways to back up my data?
Thank you,
@cuem small question here, do you turn on your G+ Photos auto backup?
xnormskix said:
@cuem small question here, do you turn on your G+ Photos auto backup?
Click to expand...
Click to collapse
I did not , I wasn't even aware of that option. I also turned off dropbox auto-sync because it annoyed me to have my pictures synced between my computer and 2 laptops. Now... I regret it
cuem said:
I did not , I wasn't even aware of that option. I also turned off dropbox auto-sync because it annoyed me to have my pictures synced between my computer and 2 laptops. Now... I regret it
Click to expand...
Click to collapse
I'm not sure but maybe these links can give you some enlightenment regarding adb and usb driver:
http://forum.xda-developers.com/showthread.php?t=2588979
http://forum.xda-developers.com/goo...nt/adb-fb-apx-driver-universal-naked-t2513339
http://forum.xda-developers.com/goo...nosing-usb-driver-adb-issues-windows-t2514396
Good luck!
I re-installed ADB using your link, but I don't think that's the issue. I read somewhere that the screen need to be unlocked for the computer to be able to browse the files from the internal memory. There are some weird behavior with my broken Nexus, I can't receive any calls, but the alarm rang off this morning and my LED flashed, it means I received a kind of notice or something.
I also read somewhere that it was possible to flash your device and in the process remove the unlock code lock, however if I do that, wouldn't I void my Nexus 5 warranty?
Thank you,
PS*. I don't know how I could flash, computer does not detect my Nexus and I can't have access to my screen since it displays black/white stripes + it is not being responsive to touch input( seems dead)
Hi all. I'm having this problem of recovering data from my GT-S6802 phone.I had my phone in my pocket while playing and it so happened that once I fell down with my phone directly hitting the ground,my phone's display had gone totally white. I'm unable to see any display.I want to take my personal data from mobile such as contacts,messages,pictures etc. Phone is able to be switched on. I tried using a screen control app for pc which I found on another thread for seeing phone screen on pc.But the problem is that it needs usb debugging to be on in order to run which isn't possible.Is there any way by which usb debugging might be switched on without going to settings and that too in gts6802 model. Or is there any other way to recover all the contacts and messages without using phone screen and no need for debugging?Hoping for help
Aniruth said:
Hi all. I'm having this problem of recovering data from my GT-S6802 phone.I had my phone in my pocket while playing and it so happened that once I fell down with my phone directly hitting the ground,my phone's display had gone totally white. I'm unable to see any display.I want to take my personal data from mobile such as contacts,messages,pictures etc. Phone is able to be switched on. I tried using a screen control app for pc which I found on another thread for seeing phone screen on pc.But the problem is that it needs usb debugging to be on in order to run which isn't possible.Is there any way by which usb debugging might be switched on without going to settings and that too in gts6802 model. Or is there any other way to recover all the contacts and messages without using phone screen and no need for debugging?Hoping for help
Click to expand...
Click to collapse
Unless you haven't backed up your data on stuff's like google drive, nop you need USB debugging enabled to do anything for you
[email protected] said:
Unless you haven't backed up your data on stuff's like google drive, nop you need USB debugging enabled to do anything for you
Click to expand...
Click to collapse
Oh man! It very basic. Just buy cheap Made In China replacement screen for your phone, change screen.
Link for repl. screen.
romngenie said:
Oh man! It very basic. Just buy cheap Made In China replacement screen for your phone, change screen.
Link for repl. screen.
Click to expand...
Click to collapse
That I'll work out for him if get the replacement done cheap.
Where I live the cost of replacement is nearly the same for a new phone,what better excuse to get a new phone
But the phone as it is ,he needs USB debugging enabled to recover data
Hello,
as u can read in the title the screen of my (unrooted!) Nexus 5 is broken due to a bicycle accident. The phones flashes if I receive a new message but the screen just dont turn on. Unfortunately I have USB-Debugging disabled...
Now my question is, how can I recover my data? I really need it and ofc have no backup
I read a lot but I still have no idea...
I think, because USB-Debugging is disabled, it will be a lot harder.
(Note: Because I am new, I can't post links, so I replaced "www" with "[worldwideweb.]", sorry )
I found the following tutorial on YT:
[worldwideweb.]youtube.com/watch?v=B7Z_r0Z0CEo
The problem is ofc, that the Nexus hasn't got two charging ports...
Also I found this:
[worldwideweb.]androidphonesoft.com/resources/enable-usb-debugging-android-broken-screen.html (search for "Method 2")
but there is the problem, that this tool is only available for Samsung-Devices...
Now my last hope is, that I can recover my data with adb, but also there I got the problem, that I have USB-Debugging disabled...
(And I dont know, if I have to root my phone? (and if it is even possible without working screen?...)
So my Problems are:
- No USB-Debugging enabled
- No Root
- PC recognizes my phone but not more... (in CMD: "adb devices" doesnt list any device...)
So is there a way of recover my data? It's very important for me and I would be very grateful, if anyone could help me and accompany me through the process with instructions!
I had the same problem and couldn't find a solution. I tried for 3 entire days with any method found or that came to mind. Finally I decided to change the screen with one from eBay ,the cheapest one . If you find a solution let me know. The closer I could get was using an app that was supposed to let you control and see your nexus 5 screen on your PC screen. This app of which I can't remember the name had some bugs,maybe was an old not updated app,because I could see my nexus 5 lockscreen and an arrow controlled by the PC touchpad to simulate the touch, but sadly nexus 5 couldn't react to the arrow movement,a and nexus 5 screen was not full but only a part
Axel85 said:
I had the same problem and couldn't find a solution. I tried for 3 entire days with any method found or that came to mind. Finally I decided to change the screen with one from eBay ,the cheapest one . If you find a solution let me know. The closer I could get was using an app that was supposed to let you control and see your nexus 5 screen on your PC screen. This app of which I can't remember the name had some bugs,maybe was an old not updated app,because I could see my nexus 5 lockscreen and an arrow controlled by the PC touchpad to simulate the touch, but sadly nexus 5 couldn't react to the arrow movement,a and nexus 5 screen was not full but only a part
Click to expand...
Click to collapse
But I think, that ur USB-Debugging was activated, wasn't it? Because I don't think, that this would work without USB-Debugging activated...
And then it would be easy, with USB-Debugging enabled there would be like 100 ways
I found no way to retrieve data . How would you do with Usb debugging? Or maybe I don't remember correctly and was for the fact that I had a lockscreen pattern and so Usb debugging is useless... Sadly I have a lg g watch that was not settled as a trusted device to disable the security or had home wifi area to do the same. Maybe there was even the fact that after a reboot you have to put the screen pattern the first time before the automatic unlock. I even tried to recover the partition from bootloader , but if I remember correctly it was hanging after some minutes. Don't ask me why emmc was god on nexus 5, I use the PC to do phone repair,and I'm a technician. I had the same trouble copying the full sdcard partition from recovery, and even restoring it to a new nexus 5 .Because the LCD was not as the original one and I sold the repaired for the same price of another not repaired n5. In the process of copying sd card partition content , it hangs another time. Seems to not digest the copying of some files under android subwoofers. Sorry for the confusion but I don't remember correctly, it was a nightmare. I had 2 infernal weeks because N5 is my first device even to work and I had to use my second phone , a really ultra cheap and underpowered Deco 77x(dual core1ghz with 512mb of ram) which has an M and even an N ROMs that works better than the stock 4.4... Slow as hell but the only way to save my work since my mother steel my galaxy Nexus. Try only to think I had to do some tries for 2 days, order the new screen, change it at a level that was invisible and good for the new user, wait for the new, try to restore a tarp backup to a different phone,find a way because it's not possible, copy sdcard partition , copy manually all the files which broke the full automatic copy process, compare all the folders files ... It was a PITA. Now I backup every month to a Usb otg Kingston key, at least I have only to restore it to a different device and do the sdcard things.... It's slow to create a backup but I can do it when is in charge,because the USB key do charge pass through and this is greaatttt even to watch movies (don't do that always, Usb key reach a really hot temperature, but case ,Usb port or phone shell reported not even a minimal sign)
The copy stopping could be a windows 10 bug ,never had that in 7 ... This new os is s*** ,has many small fu****g bugs... I wish I never updated ,I found those bugs after 1 month so I can't go back.
Axel85 said:
I found no way to retrieve data . How would you do with Usb debugging? Or maybe I don't remember correctly and was for the fact that I had a lockscreen pattern and so Usb debugging is useless... Sadly I have a lg g watch that was not settled as a trusted device to disable the security or had home wifi area to do the same. Maybe there was even the fact that after a reboot you have to put the screen pattern the first time before the automatic unlock. I even tried to recover the partition from bootloader , but if I remember correctly it was hanging after some minutes. Don't ask me why emmc was god on nexus 5, I use the PC to do phone repair,and I'm a technician. I had the same trouble copying the full sdcard partition from recovery, and even restoring it to a new nexus 5 .Because the LCD was not as the original one and I sold the repaired for the same price of another not repaired n5. In the process of copying sd card partition content , it hangs another time. Seems to not digest the copying of some files under android subwoofers. Sorry for the confusion but I don't remember correctly, it was a nightmare. I had 2 infernal weeks because N5 is my first device even to work and I had to use my second phone , a really ultra cheap and underpowered Deco 77x(dual core1ghz with 512mb of ram) which has an M and even an N ROMs that works better than the stock 4.4... Slow as hell but the only way to save my work since my mother steel my galaxy Nexus. Try only to think I had to do some tries for 2 days, order the new screen, change it at a level that was invisible and good for the new user, wait for the new, try to restore a tarp backup to a different phone,find a way because it's not possible, copy sdcard partition , copy manually all the files which broke the full automatic copy process, compare all the folders files ... It was a PITA. Now I backup every month to a Usb otg Kingston key, at least I have only to restore it to a different device and do the sdcard things.... It's slow to create a backup but I can do it when is in charge,because the USB key do charge pass through and this is greaatttt even to watch movies (don't do that always, Usb key reach a really hot temperature, but case ,Usb port or phone shell reported not even a minimal sign)
The copy stopping could be a windows 10 bug ,never had that in 7 ... This new os is s*** ,has many small fu****g bugs... I wish I never updated ,I found those bugs after 1 month so I can't go back.
Click to expand...
Click to collapse
Ok, so there is no good solution? :/
Can I just replace the screen with a cheap one from ebay and then use it again? This should work, shouldn't it?
You can try yourself, but I found no way, I don't want to discourage you, but I tried all comes to mind and all gone wrong,and I'm an average user. Yea you can get a pretty cheap display... I tell you the truth, I didn't changed it for a new one after the repair because the display was not good, but because I was in warranty and here in europe Google gives you a refurbished unit if you have problems with a warranty of 2 years. So because my phone repaired was 90% the same as a new phone but battery starts to degrade I took the chance to request a refurbished unit because of the battery and to reset my warranty to two years. Mine was a 2013 unit, and I asked for a change other 2 times... I m in warranty til 2018 now . Going back to the display, from a technician examination, I can tell you that all the display I bought to repair my customers units seems to be original displays with original touchscreens, only slightly variations in colours calibration like on preassembled units. Only the plastic frame sometimes seems not legit, because 2 times I found it a deeper black and more rough (like sandstone of one plus one)
So I simply buy myself a new display and replace it and then I should (ofc) be able to backup it, right?
Is there a difference between like 30$ screens to 60$ screens on ebay for example?
Gykonik said:
Hello,
as u can read in the title the screen of my (unrooted!) Nexus 5 is broken due to a bicycle accident. The phones flashes if I receive a new message but the screen just dont turn on. Unfortunately I have USB-Debugging disabled...
Now my question is, how can I recover my data? I really need it and ofc have no backup
I read a lot but I still have no idea...
I think, because USB-Debugging is disabled, it will be a lot harder.
(Note: Because I am new, I can't post links, so I replaced "www" with "[worldwideweb.]", sorry )
I found the following tutorial on YT:
[worldwideweb.]youtube.com/watch?v=B7Z_r0Z0CEo
The problem is ofc, that the Nexus hasn't got two charging ports...
Also I found this:
[worldwideweb.]androidphonesoft.com/resources/enable-usb-debugging-android-broken-screen.html (search for "Method 2")
but there is the problem, that this tool is only available for Samsung-Devices...
Now my last hope is, that I can recover my data with adb, but also there I got the problem, that I have USB-Debugging disabled...
(And I dont know, if I have to root my phone? (and if it is even possible without working screen?...)
So my Problems are:
- No USB-Debugging enabled
- No Root
- PC recognizes my phone but not more... (in CMD: "adb devices" doesnt list any device...)
So is there a way of recover my data? It's very important for me and I would be very grateful, if anyone could help me and accompany me through the process with instructions!
Click to expand...
Click to collapse
Have access to the Linux PC? Just give it a try.
Connect to Linux PC , re-start the device in recovery mode.
And now it be displayed on your Linux PC
mjp93 said:
Have access to the Linux PC? Just give it a try.
Connect to Linux PC , re-start the device in recovery mode.
And now it be displayed on your Linux PC
Click to expand...
Click to collapse
With "the Linux PC" u mean if I have PC with Linux? I only have Linux VM on my Windows Laptop and I dont think, that this will help..
But why should it work with an Linux PC?
Gykonik said:
With "the Linux PC" u mean if I have PC with Linux? I only have Linux VM on my Windows Laptop and I dont think, that this will help..
But why should it work with an Linux PC?
Click to expand...
Click to collapse
To be frank, I had experienced that on my linux pc all my phones shows internal memory when booted into recovery. Hope it shows for you.
mjp93 said:
To be frank, I had experienced that on my linux pc all my phones shows internal memory when booted into recovery. Hope it shows for you.
Click to expand...
Click to collapse
Then first how do I boot the Nexus in Recovery, volume up+down and power on?
And then I have to get an Linux-PC...
Gykonik said:
Then first how do I boot the Nexus in Recovery, volume up+down and power on?
And then I have to get an Linux-PC...
Click to expand...
Click to collapse
power + vol down
this will be the bootloader
then using volume button select recovery
Can u see the options? screen is working?
press volume up button twice to get into recovery if u cannot see
mjp93 said:
power + vol down
this will be the bootloader
then using volume button select recovery
Can u see the options? screen is working?
press volume up button twice to get into recovery if u cannot see
Click to expand...
Click to collapse
No screen is not working...
otherwise I wouldnt have this problem
Gykonik said:
No screen is not working...
otherwise I wouldnt have this problem
Click to expand...
Click to collapse
What I describe was irrespective of your screen working you can enter into the recovery mode
mjp93 said:
What I describe was irrespective of your screen working you can enter into the recovery mode
Click to expand...
Click to collapse
Yeah but I think, that I have to know what I should press after Volume down + Power on (for 10secs I guess)...
Which Linux version should I use?
Then I would create an bootable usb-stick with Linux and would try it
;69785694 said:
Yeah but I think, that I have to know what I should press after Volume down + Power on (for 10secs I guess)...
Which Linux version should I use?
Then I would create an bootable usb-stick with Linux and would try it
Click to expand...
Click to collapse
Try Ubuntu, First try with windows
mjp93 said:
Try Ubuntu, First try with windows
Click to expand...
Click to collapse
Dude, I already tried with windows
Now I'll try it with Ubuntu
;69787619 said:
Try Ubuntu, First try with windows
Click to expand...
Click to collapse
Wait wait
Turn the Nexus 5 ON , and other android phone with OTG SUPPORT.
Connect OTG cable to Other Android device.
Now connect your Nexus 5 to the Android device via USB cable.
Connection goes like this:
android device - otg - usb - Nexus 5
Now you can see contents of NEXUS 5 ON *other* Android device.
Hope it helps.
mjp93 said:
Wait wait
Turn the Nexus 5 ON , and other android phone with OTG SUPPORT.
Connect OTG cable to Other Android device.
Now connect your Nexus 5 to the Android device via USB cable.
Connection goes like this:
android device - otg - usb - Nexus 5
Now you can see contents of NEXUS 5 ON *other* Android device.
Hope it helps.
Click to expand...
Click to collapse
Wait, what should I do?
And where do I have to enter "android device - otg - usb - Nexus 5"?
Gykonik said:
Wait, what should I do?
And where do I have to enter "android device - otg - usb - Nexus 5"?
Click to expand...
Click to collapse
No.
You take Another Nexus 5 or any other device from a friend.
Connect OTG cable to the friend's device then connect ur Nexus 5 to your friend's.
Then your files will appear in ur friend's device.