Hello,
as u can read in the title the screen of my (unrooted!) Nexus 5 is broken due to a bicycle accident. The phones flashes if I receive a new message but the screen just dont turn on. Unfortunately I have USB-Debugging disabled...
Now my question is, how can I recover my data? I really need it and ofc have no backup
I read a lot but I still have no idea...
I think, because USB-Debugging is disabled, it will be a lot harder.
(Note: Because I am new, I can't post links, so I replaced "www" with "[worldwideweb.]", sorry )
I found the following tutorial on YT:
[worldwideweb.]youtube.com/watch?v=B7Z_r0Z0CEo
The problem is ofc, that the Nexus hasn't got two charging ports...
Also I found this:
[worldwideweb.]androidphonesoft.com/resources/enable-usb-debugging-android-broken-screen.html (search for "Method 2")
but there is the problem, that this tool is only available for Samsung-Devices...
Now my last hope is, that I can recover my data with adb, but also there I got the problem, that I have USB-Debugging disabled...
(And I dont know, if I have to root my phone? (and if it is even possible without working screen?...)
So my Problems are:
- No USB-Debugging enabled
- No Root
- PC recognizes my phone but not more... (in CMD: "adb devices" doesnt list any device...)
So is there a way of recover my data? It's very important for me and I would be very grateful, if anyone could help me and accompany me through the process with instructions!
I had the same problem and couldn't find a solution. I tried for 3 entire days with any method found or that came to mind. Finally I decided to change the screen with one from eBay ,the cheapest one . If you find a solution let me know. The closer I could get was using an app that was supposed to let you control and see your nexus 5 screen on your PC screen. This app of which I can't remember the name had some bugs,maybe was an old not updated app,because I could see my nexus 5 lockscreen and an arrow controlled by the PC touchpad to simulate the touch, but sadly nexus 5 couldn't react to the arrow movement,a and nexus 5 screen was not full but only a part
Axel85 said:
I had the same problem and couldn't find a solution. I tried for 3 entire days with any method found or that came to mind. Finally I decided to change the screen with one from eBay ,the cheapest one . If you find a solution let me know. The closer I could get was using an app that was supposed to let you control and see your nexus 5 screen on your PC screen. This app of which I can't remember the name had some bugs,maybe was an old not updated app,because I could see my nexus 5 lockscreen and an arrow controlled by the PC touchpad to simulate the touch, but sadly nexus 5 couldn't react to the arrow movement,a and nexus 5 screen was not full but only a part
Click to expand...
Click to collapse
But I think, that ur USB-Debugging was activated, wasn't it? Because I don't think, that this would work without USB-Debugging activated...
And then it would be easy, with USB-Debugging enabled there would be like 100 ways
I found no way to retrieve data . How would you do with Usb debugging? Or maybe I don't remember correctly and was for the fact that I had a lockscreen pattern and so Usb debugging is useless... Sadly I have a lg g watch that was not settled as a trusted device to disable the security or had home wifi area to do the same. Maybe there was even the fact that after a reboot you have to put the screen pattern the first time before the automatic unlock. I even tried to recover the partition from bootloader , but if I remember correctly it was hanging after some minutes. Don't ask me why emmc was god on nexus 5, I use the PC to do phone repair,and I'm a technician. I had the same trouble copying the full sdcard partition from recovery, and even restoring it to a new nexus 5 .Because the LCD was not as the original one and I sold the repaired for the same price of another not repaired n5. In the process of copying sd card partition content , it hangs another time. Seems to not digest the copying of some files under android subwoofers. Sorry for the confusion but I don't remember correctly, it was a nightmare. I had 2 infernal weeks because N5 is my first device even to work and I had to use my second phone , a really ultra cheap and underpowered Deco 77x(dual core1ghz with 512mb of ram) which has an M and even an N ROMs that works better than the stock 4.4... Slow as hell but the only way to save my work since my mother steel my galaxy Nexus. Try only to think I had to do some tries for 2 days, order the new screen, change it at a level that was invisible and good for the new user, wait for the new, try to restore a tarp backup to a different phone,find a way because it's not possible, copy sdcard partition , copy manually all the files which broke the full automatic copy process, compare all the folders files ... It was a PITA. Now I backup every month to a Usb otg Kingston key, at least I have only to restore it to a different device and do the sdcard things.... It's slow to create a backup but I can do it when is in charge,because the USB key do charge pass through and this is greaatttt even to watch movies (don't do that always, Usb key reach a really hot temperature, but case ,Usb port or phone shell reported not even a minimal sign)
The copy stopping could be a windows 10 bug ,never had that in 7 ... This new os is s*** ,has many small fu****g bugs... I wish I never updated ,I found those bugs after 1 month so I can't go back.
Axel85 said:
I found no way to retrieve data . How would you do with Usb debugging? Or maybe I don't remember correctly and was for the fact that I had a lockscreen pattern and so Usb debugging is useless... Sadly I have a lg g watch that was not settled as a trusted device to disable the security or had home wifi area to do the same. Maybe there was even the fact that after a reboot you have to put the screen pattern the first time before the automatic unlock. I even tried to recover the partition from bootloader , but if I remember correctly it was hanging after some minutes. Don't ask me why emmc was god on nexus 5, I use the PC to do phone repair,and I'm a technician. I had the same trouble copying the full sdcard partition from recovery, and even restoring it to a new nexus 5 .Because the LCD was not as the original one and I sold the repaired for the same price of another not repaired n5. In the process of copying sd card partition content , it hangs another time. Seems to not digest the copying of some files under android subwoofers. Sorry for the confusion but I don't remember correctly, it was a nightmare. I had 2 infernal weeks because N5 is my first device even to work and I had to use my second phone , a really ultra cheap and underpowered Deco 77x(dual core1ghz with 512mb of ram) which has an M and even an N ROMs that works better than the stock 4.4... Slow as hell but the only way to save my work since my mother steel my galaxy Nexus. Try only to think I had to do some tries for 2 days, order the new screen, change it at a level that was invisible and good for the new user, wait for the new, try to restore a tarp backup to a different phone,find a way because it's not possible, copy sdcard partition , copy manually all the files which broke the full automatic copy process, compare all the folders files ... It was a PITA. Now I backup every month to a Usb otg Kingston key, at least I have only to restore it to a different device and do the sdcard things.... It's slow to create a backup but I can do it when is in charge,because the USB key do charge pass through and this is greaatttt even to watch movies (don't do that always, Usb key reach a really hot temperature, but case ,Usb port or phone shell reported not even a minimal sign)
The copy stopping could be a windows 10 bug ,never had that in 7 ... This new os is s*** ,has many small fu****g bugs... I wish I never updated ,I found those bugs after 1 month so I can't go back.
Click to expand...
Click to collapse
Ok, so there is no good solution? :/
Can I just replace the screen with a cheap one from ebay and then use it again? This should work, shouldn't it?
You can try yourself, but I found no way, I don't want to discourage you, but I tried all comes to mind and all gone wrong,and I'm an average user. Yea you can get a pretty cheap display... I tell you the truth, I didn't changed it for a new one after the repair because the display was not good, but because I was in warranty and here in europe Google gives you a refurbished unit if you have problems with a warranty of 2 years. So because my phone repaired was 90% the same as a new phone but battery starts to degrade I took the chance to request a refurbished unit because of the battery and to reset my warranty to two years. Mine was a 2013 unit, and I asked for a change other 2 times... I m in warranty til 2018 now . Going back to the display, from a technician examination, I can tell you that all the display I bought to repair my customers units seems to be original displays with original touchscreens, only slightly variations in colours calibration like on preassembled units. Only the plastic frame sometimes seems not legit, because 2 times I found it a deeper black and more rough (like sandstone of one plus one)
So I simply buy myself a new display and replace it and then I should (ofc) be able to backup it, right?
Is there a difference between like 30$ screens to 60$ screens on ebay for example?
Gykonik said:
Hello,
as u can read in the title the screen of my (unrooted!) Nexus 5 is broken due to a bicycle accident. The phones flashes if I receive a new message but the screen just dont turn on. Unfortunately I have USB-Debugging disabled...
Now my question is, how can I recover my data? I really need it and ofc have no backup
I read a lot but I still have no idea...
I think, because USB-Debugging is disabled, it will be a lot harder.
(Note: Because I am new, I can't post links, so I replaced "www" with "[worldwideweb.]", sorry )
I found the following tutorial on YT:
[worldwideweb.]youtube.com/watch?v=B7Z_r0Z0CEo
The problem is ofc, that the Nexus hasn't got two charging ports...
Also I found this:
[worldwideweb.]androidphonesoft.com/resources/enable-usb-debugging-android-broken-screen.html (search for "Method 2")
but there is the problem, that this tool is only available for Samsung-Devices...
Now my last hope is, that I can recover my data with adb, but also there I got the problem, that I have USB-Debugging disabled...
(And I dont know, if I have to root my phone? (and if it is even possible without working screen?...)
So my Problems are:
- No USB-Debugging enabled
- No Root
- PC recognizes my phone but not more... (in CMD: "adb devices" doesnt list any device...)
So is there a way of recover my data? It's very important for me and I would be very grateful, if anyone could help me and accompany me through the process with instructions!
Click to expand...
Click to collapse
Have access to the Linux PC? Just give it a try.
Connect to Linux PC , re-start the device in recovery mode.
And now it be displayed on your Linux PC
mjp93 said:
Have access to the Linux PC? Just give it a try.
Connect to Linux PC , re-start the device in recovery mode.
And now it be displayed on your Linux PC
Click to expand...
Click to collapse
With "the Linux PC" u mean if I have PC with Linux? I only have Linux VM on my Windows Laptop and I dont think, that this will help..
But why should it work with an Linux PC?
Gykonik said:
With "the Linux PC" u mean if I have PC with Linux? I only have Linux VM on my Windows Laptop and I dont think, that this will help..
But why should it work with an Linux PC?
Click to expand...
Click to collapse
To be frank, I had experienced that on my linux pc all my phones shows internal memory when booted into recovery. Hope it shows for you.
mjp93 said:
To be frank, I had experienced that on my linux pc all my phones shows internal memory when booted into recovery. Hope it shows for you.
Click to expand...
Click to collapse
Then first how do I boot the Nexus in Recovery, volume up+down and power on?
And then I have to get an Linux-PC...
Gykonik said:
Then first how do I boot the Nexus in Recovery, volume up+down and power on?
And then I have to get an Linux-PC...
Click to expand...
Click to collapse
power + vol down
this will be the bootloader
then using volume button select recovery
Can u see the options? screen is working?
press volume up button twice to get into recovery if u cannot see
mjp93 said:
power + vol down
this will be the bootloader
then using volume button select recovery
Can u see the options? screen is working?
press volume up button twice to get into recovery if u cannot see
Click to expand...
Click to collapse
No screen is not working...
otherwise I wouldnt have this problem
Gykonik said:
No screen is not working...
otherwise I wouldnt have this problem
Click to expand...
Click to collapse
What I describe was irrespective of your screen working you can enter into the recovery mode
mjp93 said:
What I describe was irrespective of your screen working you can enter into the recovery mode
Click to expand...
Click to collapse
Yeah but I think, that I have to know what I should press after Volume down + Power on (for 10secs I guess)...
Which Linux version should I use?
Then I would create an bootable usb-stick with Linux and would try it
;69785694 said:
Yeah but I think, that I have to know what I should press after Volume down + Power on (for 10secs I guess)...
Which Linux version should I use?
Then I would create an bootable usb-stick with Linux and would try it
Click to expand...
Click to collapse
Try Ubuntu, First try with windows
mjp93 said:
Try Ubuntu, First try with windows
Click to expand...
Click to collapse
Dude, I already tried with windows
Now I'll try it with Ubuntu
;69787619 said:
Try Ubuntu, First try with windows
Click to expand...
Click to collapse
Wait wait
Turn the Nexus 5 ON , and other android phone with OTG SUPPORT.
Connect OTG cable to Other Android device.
Now connect your Nexus 5 to the Android device via USB cable.
Connection goes like this:
android device - otg - usb - Nexus 5
Now you can see contents of NEXUS 5 ON *other* Android device.
Hope it helps.
mjp93 said:
Wait wait
Turn the Nexus 5 ON , and other android phone with OTG SUPPORT.
Connect OTG cable to Other Android device.
Now connect your Nexus 5 to the Android device via USB cable.
Connection goes like this:
android device - otg - usb - Nexus 5
Now you can see contents of NEXUS 5 ON *other* Android device.
Hope it helps.
Click to expand...
Click to collapse
Wait, what should I do?
And where do I have to enter "android device - otg - usb - Nexus 5"?
Gykonik said:
Wait, what should I do?
And where do I have to enter "android device - otg - usb - Nexus 5"?
Click to expand...
Click to collapse
No.
You take Another Nexus 5 or any other device from a friend.
Connect OTG cable to the friend's device then connect ur Nexus 5 to your friend's.
Then your files will appear in ur friend's device.
Related
hey guys, my phone's screen has gone wrong, whenever i start it, it shows only a grey and black strips, so pls help me how to fix that.. need dire help.
Which phone, what ROM, what all you did before this happened?
immortalneo said:
Which phone, what ROM, what all you did before this happened?
Click to expand...
Click to collapse
nothing, it was stock rom, kept on the table, went out for an hour, came back picked up the phone, switched it on and voila!! found the problem, i can feel the capacitive buttons and all the other things going on but can't see anything, tried removing the battery- did not help....
sralli said:
nothing, it was stock rom, kept on the table, went out for an hour, came back picked up the phone, switched it on and voila!! found the problem, i can feel the capacitive buttons and all the other things going on but can't see anything, tried removing the battery- did not help....
Click to expand...
Click to collapse
Sounds like a problem with the LCD screen (well, duh ) but it may just be a loose cable. If the device is still under warranty then return it for repair, no messing about or anything else.
Till you get a replacement device try the following steps to gain a little functionality.
Note; you'll want to ADB (Android debugging bridge) to install the suggested app to the broken device.
Use droid VNC server on the device you want to view remotely
https://play.google.com/store/apps/details?id=org.onaips.vnc&hl=en
http://opensourceexcedio.wordpress.com/2010/10/28/droid-vnc-server/
use “what is my ip” google search when connected to the wifi or via modem tethering to find your IP address
Then copy past the multi digit code into the app you are using to connect to the device
Example IP: 107.168.192.2.1
Note you'll still need the "port" number too.
App to use to connect to your device you want to view
https://play.google.com/store/apps/details?id=me.freeroam.android.androidVNC
There are only three required places to edit to make a good connection
1. Target IP
2. Target port
3. Password (sometimes username but leave it blank if the Target doesn't have one set)
This will give you a remote viewing screen so that you can get your info off easy. Furthermore you can use your computer instead of a second Android device to make the connection and this may be easier to interact with too.
Sent from either my SPH-D700 or myTouch3Gs
Debian Kit/QEMU Linux Install guide for all android devices that I'm writing:
http://forum.xda-developers.com/showthread.php?t=2240397
Now have working Installers for ARM Java 7 JDK + Maptools + jMonkey
Thanx for all the help guys.. i think it was the problem with the fps.. i read sumwhere that, if a device loses (depletes) it's battery then it's fps may get wrong, so the technique was to keep it idle for some time.. but how i fixed it was by keeping the charger in, removing the battery and again re- inserting it, voila- the screen is working alright, this trick may help some... it took me 4-5 tries like this to get it working, so don't get disappointed if it doesn't work after a try!!!
Hello,
Surface RT won't boot at all. No spinning circle on boot and Recovery drive is not working. Only Surface logo on screen for several hours.
the usb recovery drive is ok. i have tested it on other surface devices.
Warranty support was declined because of some scratches on screen, so that unfortunately is not an option.
Is there any other way of recovering?
thanks
If you can't even boot to USB? No, not really.
If you actually managed to scratch the Gorilla Glass screen, it sounds like the device may have been pretty abused. In that case there could be internal damage. They really aren't user-serviceable though, sadly. Did you ask for help at the Microsoft store? They may be able to help even if they won't replace it for free.
Power it off.
Turn it on, when the Surface splash screen appears, turn it off.
Do that 3 times, on the 4th time let it boot, it might boot into recovery.
I have tried alot of these steps
but still seem to have issues
is there anyone I can send my surface to who will just wipe it and can deal with bit locker protecting drives?
i made thread mentioning and ex employee was allowed to set up surface rt he was fired didnt give us his password or bitlocker info. So now it seems we are screwed
Have you tried holding vol+ and power for some time? This fixes not booting most times. After that, try power on normally.
same problem with no luck yet
have tried every single step in exact timing , but no luck ... just "surface" logo and cannot get to recovery image that is on my usb drive for the rt version pleasse please help ... i am thinking of an hardware problem that may affect the usb drive , however, the usb led is on meant it gets power
Have you tried these steps?
Surface RT or Surface 2 won’t turn on
thanks alot xkawer for replaying ...
my surface rt is turning on but it stuck on the surface logo .... the real problem is that it cannot pass the logo screen and connot boot from the recovery usb ....
hope to find a solution please ....
I also have a surface rt with the same problem. I took it to the Microsoft store and they said that it would need to be reset. Unfortunately their price is about the same as purchasing a new one. I'm trying to repair it following the steps that Microsoft has posted on their website. My question, am I creating a bootable image correctly on a usb? The steps that I followed were to format usb (8GB) to FAT32. Once format it, I copy and paste the zip file that Microsoft told me to download onto my usb. Now this is the part that I'm confused because the Surface doesn't boot into the USB drive. Am I not formatting the USB correctly or is there something I need to do with that zip file?
androidserpent said:
I also have a surface rt with the same problem. I took it to the Microsoft store and they said that it would need to be reset. Unfortunately their price is about the same as purchasing a new one. I'm trying to repair it following the steps that Microsoft has posted on their website. My question, am I creating a bootable image correctly on a usb? The steps that I followed were to format usb (8GB) to FAT32. Once format it, I copy and paste the zip file that Microsoft told me to download onto my usb. Now this is the part that I'm confused because the Surface doesn't boot into the USB drive. Am I not formatting the USB correctly or is there something I need to do with that zip file?
Click to expand...
Click to collapse
Dear android serpent , If you are extracting the zip file content into the USB flash after formatting then your are making the USB absolutely right , I am making the USB in exact way .. It works on other devices but not on mine . That is confusing a lot ...
I really don't know what is the problem .. My device had just restarted and I get in this strange mode . However my USB in 100% working before it got restarted ... No comment !
You may need to mark the flash drive partition as "Active" before you copy the files onto it. That was required in the past at least for many BIOSes to boot off external storage.
weelcup said:
thanks alot xkawer for replaying ...
my surface rt is turning on but it stuck on the surface logo .... the real problem is that it cannot pass the logo screen and connot boot from the recovery usb ....
hope to find a solution please ....
Click to expand...
Click to collapse
Hi; My Surface Pro is doing the same thing after taking the 8.1 update It froze on IE and had to be force shut down. It is out of warranty and I didn't create a backup usb image as I was waiting to install 8.1 before doing so. It's only right that if MS software bricked it they should repair it at no charge.
@ hbatista : your problem has been solved?
same problem, ANY SOLUTIONS?
surface RT..
I have never seen anything other than the surface logo with no "spinning wheel"
I have tried the 3 reboots, booting normally on the 4th...volume up and power for days .....the keyboard boot options (backspace, win key +everything, F8, F11 for the hell of it..) I tried holding down in different sequences every possible combination with power, volume up/down and the windows soft key (onthe tablet)
I have created USB's with a kingston 16GB, a sandisk 8GB, sandisk cruzer 16GB, a USB3 128GB, and a micro 32GB card in a USB adapter. I extrated 2 different zip files to them all after formatting fat32, using diskpart to make the part active. both oft these compressed files were from microsoft that I downloaded after registering the device.
I tried formatting the sticks with a USB format tool as opposed to win 8. I tried 2 other compressed recovery images I found elsewhere. Furthermore I I attempted 2 different ISO files and 2 different IMG fliles using rufus, usbit, and universal USB installer...both 8.0 and 8.1 recovery images/ISO's/ZIPS. At first I observed the access light on the USB Drives blink once right after booting but now no light at all...for the hell of it I even tried to connect it to a win 8.1 machine via 2 different USB-USB cables I had.
Please advise if there are any other options??
thank you for your time...
crazycrackah said:
surface RT..
I have never seen anything other than the surface logo with no "spinning wheel"
I have tried the 3 reboots, booting normally on the 4th...volume up and power for days .....the keyboard boot options (backspace, win key +everything, F8, F11 for the hell of it..) I tried holding down in different sequences every possible combination with power, volume up/down and the windows soft key (onthe tablet)
I have created USB's with a kingston 16GB, a sandisk 8GB, sandisk cruzer 16GB, a USB3 128GB, and a micro 32GB card in a USB adapter. I extrated 2 different zip files to them all after formatting fat32, using diskpart to make the part active. both oft these compressed files were from microsoft that I downloaded after registering the device.
I tried formatting the sticks with a USB format tool as opposed to win 8. I tried 2 other compressed recovery images I found elsewhere. Furthermore I I attempted 2 different ISO files and 2 different IMG fliles using rufus, usbit, and universal USB installer...both 8.0 and 8.1 recovery images/ISO's/ZIPS. At first I observed the access light on the USB Drives blink once right after booting but now no light at all...for the hell of it I even tried to connect it to a win 8.1 machine via 2 different USB-USB cables I had.
Please advise if there are any other options??
thank you for your time...
Click to expand...
Click to collapse
When did your surface rt break. Mine seem to have done it after a software update this month. I have tried everything as well no luck.
Well the logo means it hasn't got enough power so you may have damaged the battery or charging circuit. that isnt something fixable by most people. Perhaps contact the shop purchased from and conveniently make no mention of the fall, see if they swap it as a faulty device. Have you tried powering it on while connected to the charger? At last you may check out if Windows Boot Genius works.
cathineen25 said:
Well the logo means it hasn't got enough power so you may have damaged the battery or charging circuit. that isnt something fixable by most people. Perhaps contact the shop purchased from and conveniently make no mention of the fall, see if they swap it as a faulty device. Have you tried powering it on while connected to the charger? At last you may check out if Windows Boot Genius works.
Click to expand...
Click to collapse
thank you for your time and reply. I always have it plugged into power when troubleshooting. it does charge and will stay on that logo screen for several days without power. although, i purchased the cheapest power supply i could find on amazon (10.99) , it does charge and holds the charge. I will definately try the windows boot genius. I am an ex navy avionics tech therefore I can perform any component level repairs necessary, I just wanted to wait until it was 100% necessary to crack the case. Was hoping for news of the magic reset button on the mobo or a bios flash option. again, thank you for your time sir..
Surface rt wont boot
hbatista said:
Hello,
Surface RT won't boot at all. No spinning circle on boot and Recovery drive is not working. Only Surface logo on screen for several hours.
the usb recovery drive is ok. i have tested it on other surface devices.
Warranty support was declined because of some scratches on screen, so that unfortunately is not an option.
Is there any other way of recovering?
thanks
Click to expand...
Click to collapse
I had the same problem and could not boot it from a recovery file. In the end (after being told it was a write-off) I had the ICT guys where I work take out the battery and put it back in. It took about an hour to open the unit and as soon as the battery was out and put back in it worked! It was an update that caused this problem.
Just want to know if this worked
Fixedmine said:
I had the same problem and could not boot it from a recovery file. In the end (after being told it was a write-off) I had the ICT guys where I work take out the battery and put it back in. It took about an hour to open the unit and as soon as the battery was out and put back in it worked! It was an update that caused this problem.
Click to expand...
Click to collapse
I am having same issues, can't boot to recovery except mine goes to blue screen (I formatted the drive)....I was wondering before I crack this thing open if it worked for anyone?
Turning it on and off 3 times Worked like a charm!!!
Greetings to all the developers and registered users on this site... Yes, this is my first post, but I read here pretty often and I used the search function, trust me! Seriously, I've tried all I could and I am at my wits end, but this is technology, we can't let it own us, we gotta continue owning it and that's what online communities like xda help us do, so thanks for all your past, present, and future contributions here. So I got this Metro PCS Kyocera Hydro Wave (C6740N) that I can't factory reset for a number of reasons, but mainly because I believe that there is either no boot-loader or no recovery partition as a result of Metro PCS flashing the ROM...
Anyway, lets get to the juice:
- Device powers on/off, but no combo of Vol -/+ and Power buttons bring up a recovery menu or anything (holding any combo down just boot-loops)
- Device has no SIM and no micro SD card, and the battery is not removable
- Device is locked... Like, pattern-locked/google account info/too many attempts/yada yada yada
- Device has no data and no WiFi connection active, so I could not use the google account to get past the lockscreen
- Device does not have USB debugging enabled/Google drivers for ADB do not work (Windows 7 auto-detects when I plug in the phone and installs a generic Microsoft driver which cannot be removed even after uninstalling the device, and also I pointed the Device Manager to the correct Google drivers I installed with the Android SDK Tools, as well as the Samsung Naked Universal Drivers I found on this forum, and Kyocera ADB drivers I found through Google which all failed, Windows returned a message stating that the most up-to-date or best driver for this device is already installed)
What I've tried (everything possible really):
- Hard reset/Recovery from phone: FAILED
- Connect to Linux and install ADB, then tried running the adb shell, adb devices, fastboot devices, etc but phone not detected: FAILED
- Connect to Windows 7 and install ADB (Android SDK Tools), I literally checked every single box and installed Platform-tools, google drivers, everything, got to the command prompt as admin, cd to the ADB directory, ran same commands as in linux, also tried commands on several forums and posts like adb shell rm /data/system/gesture.key to remove the lock but everything: FAILED
- Connect to Windows 7 and attempt to install proper drivers using RootGenius, MoboRobo, PDAnet, and several other suggestions which all were oblivious/unable to detect the device despite Windows recognizing it, so they all: FAILED
- Connect to Windows 7 and attempt running ADB through a Cygwin terminal, but the command "sudo" was not recognized/not valid, so: FAILED
- Connect to Windows 7 and use XRYViewer to extract data from the phone, possibly to see the system files and get an actual understanding of what everybody is saying you need to mount from the recovery partition, but no clue how to use this, since I can't find an XRY file in the internal storage, so: FAILED
- Connect to Windows 7 and access data/recover data from device using "Wondershare Dr.Fone for Android" and "iLike Android Data Recovery Pro" but both programs instructed me to enable USB Debugging, which is not possible, so the both also: FAILED
Despite this being my first post, I have scoured the forums here in addition to every other forum and webpage regarding this issue as well... There just isn't much about this phone except negative reviews, and I have come to the conclusion that on this particular model phone, I am out of options... I have a paperweight... I'm not very familiar with Android... So please correct me if I'm wrong...
Any input?
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...
Mojo2XL, I guess you did not find an answer?
Mojo2XL said:
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...
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Click to collapse
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
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Click to collapse
may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..
barabeka said:
may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..
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Click to collapse
doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls
elliwigy said:
doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls
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Click to collapse
okay. i will try something, when my phone will come. is your Wave locked?
barabeka said:
okay. i will try something, when my phone will come. is your Wave locked?
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i bought another phone and they threw it in free but it has a pin code lock so i cant even get to google screen to bypass frp as im stuck at pin lockscreen and these darnphones have no recovery..
i doubt ull figure out a way as im real savvy with this stuff lol theres no recovery to boot into in order to reset and no way to update tje phone wothout knowing the pin code
any luck? i cant believe this thing is this locked down. makes apple look like chils play
warriorpluto said:
any luck? i cant believe this thing is this locked down. makes apple look like chils play
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i believe it can be done with a pc
Did you happen to get the files the other member posted that was only available for eight days?
Mojo2XL - Sort of.
I saw a youtub video (sorry no link) that says there was a OTA update that changed the phone's firmware that solved all the problems mentioned here. Thing is I have no carrier and cannot find this new firmware, but, I am still hunting....
eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
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Click to collapse
I'm having the same problem, I have been trying to get this thing to hard reset for a week now. There has to be a way to reset this Hydro Wave.. Has anyone dealt with this thing?
Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it
WhiteWolf77 said:
Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it
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That doesn't work on this phone the hydro wave from AT&T has factory reset protection so it cannot be reset using the volume down and power button reset
Any update?
dannybz said:
Any update?
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let me work on this, been trying to master as many FRP bypasses as i can. I don't have the device but a client is in the same boat
I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.
PhoneScrambler said:
I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.
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Click to collapse
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear
I'm new to this forum, but NOT new to this site . I have visited here on numerous occasions seeking the help that needed . With that being said, I would like to offer a Bonafide, Tried and True way to factory reset the Kyocera Hydrowave . I KNOW that this work's for I have done in on numerous occasions for a friend of mine that works for Metro PCS ....
Step One: Completely power off the phone .
Step Two: Hold the Power AND Volume DOWN Buttons SIMULTANEOUSLY .
Step Three: DO NOT release any buttons, even when you get to the Boot Menu . (Very Important, If you don't do it right, you have to start all over lol ) .
Step Four: Once inside the Boot Menu, ONLY release the Power Button; or the Boot Menu will close and you have to start all over again .
Step Five: Use the Volume Down Button to Highlight the Wipe/Factory Reset Option .
Step Six: Use the Power Button to Select the option .
Step Seven: Watch the bottom of the screen for the progress, and then use the Volume Up Button to restart .
And there you have it . I hope that this helps out SOMEONE out there, because I feel good giving back for the help that I have received on here .
PS.( If you would like for me to post a Video Tutorial on this, can someone please tell me how to post the Video; I guess by me being a Newbie on here, I'm not allowed to do as of yet ) . If Anyone needs to contact me, as I'm not on here very often, my email is [email protected] .
LilAnt530 said:
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear
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Click to collapse
As unrealistic as it may sound it actually works Trust me on this. its similar to the LG attack which... is nothing but entering a long password.
betanews.com/2015/09/16/bypass-the-android-lollipop-lockscreen-by-entering-a-really-long-password
Just give it a go. it already worked for one dude on youtube. it takes a while but it honestly works. If you can get it, update the phone as soon as possible turn the screen timeout off and let it update. when the phone resets the update will install and you will be able to factory reset.
I mean it couldn't hurt. if you're locked out with no factory reset and ADB tools won't work what else can you do?
Hi. I just want to confirm the following first:
- The phone is mine.
- My fingerprint is stored on the phone
The screen got cracked so I had it lying around for 6 months before I got screen replaced. Now no pin code I have goes past the lock screen to open up the phone. I have set it to fingerprint unlock too.
My question is:
Can I access the data without opening up the phone? Going into some sort of developer mode on the phone?
Is it easier to bypass the lock screen and go to the fingerprint option?
I just need some pictures I have on the phone. The phone itself is not important for me to use anymore.
In advance thank you for all the help and if this is not in the right section please let me know where I should go with this.
If phone supports OTG then it should be possible to access user-data stored on phone connecting PC and phone via an USB-C OTG cable.
Thanks for your message. How will I know that the phone supports OTG?
EDIT: Seems like my phone does not support OTG. Mostly Samsung and LG.
According to this site
English Community-Lenovo Community
it should:
jwoegerbauer said:
According to this site
English Community-Lenovo Community
it should:
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Thank you for finding this out. What would be the software needed to use to get the data extracted?
Once connection is established you should see the Android's /data partion on Windows computer using Explorer.
jwoegerbauer said:
Once connection is established you should see the Android's /data partion on Windows computer using Explorer.
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Without needing to open up the Motorola phone?
Phone of course must got successfully powered on: Then it's detected as any USB-Host device, too.
I have ordered the OTG cable. It will arrive tomorrow. I will give you an update on how it worked here.
Thank you.
I just talked to Motorola support and their view was that it would not work. I will still try this but not sure if this has to do with the fact that the phone is in lock screen mode?
My wife dropped her Pixel 4a yesterday and completely broke the screen. You can't see anything except done bright green splotches and lines and it doesn't respond to touch. I bought her a new phone and synced her account, but because her Drive storage was full, the last months photos are not synced. I upgraded her to the 100gb plan and let the broken phone sit hoping it would automatically upload the missing photos but it did not.
So at this point my only options are to somehow connect it to my computer and get them, or replace the screen. I'd rather not pay $140 to replace the screen JUST to get a month's worth of photos.
My question is, can I connect the phone to the PC and remotely enter her PIN and then access the files?
I searched online but the two softwares I found say they will wipe data.
x_orange90_x said:
My wife dropped her Pixel 4a yesterday and completely broke the screen. You can't see anything except done bright green splotches and lines and it doesn't respond to touch. I bought her a new phone and synced her account, but because her Drive storage was full, the last months photos are not synced. I upgraded her to the 100gb plan and let the broken phone sit hoping it would automatically upload the missing photos but it did not.
So at this point my only options are to somehow connect it to my computer and get them, or replace the screen. I'd rather not pay $140 to replace the screen JUST to get a month's worth of photos.
My question is, can I connect the phone to the PC and remotely enter her PIN and then access the files?
I searched online but the two softwares I found say they will wipe data.
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Click to collapse
You MIGHT be able to get the phone to show up on Windows by mirroring it (either over USB or over Wi-Fi).
My phone isn't broken, but I can easily mirror the phone and unlock the lock screen and view it and control it using free software on Windows.
You can also mount the entire phone onto Windows as a drive letter over Wi-Fi if you have a webdav server on it.
Here are some screenshots of what I do, and I have some tutorials here on how to set that up if you need them.
if you didn't enable usb debugging before the accident, nothing can be done now
Nfury00701 said:
if you didn't enable usb debugging before the accident, nothing can be done now
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Click to collapse
Good point!
I assumed the op had already enabled USB debugging.
In fact, most people I know (including me) enable Developer Options the instant we get a new phone, and then we enable Mock Location and USB Debugging the second instant, so every Android device I've ever touched has had those two options set as the first things done.
But the user we're both trying to help might not have done that.
If he has any server (FTP, WebDav, SMB, etc.) set up to run at boot time, then he still has a chance (as most people set up one of those also, as far as I know).
If not, this is a lesson to the rest of us to have a failsafe plan if the screen won't work (my personal favorites are Vysor & WebDav).
I'm pretty certain I didn't enable the USB Debugging. Maybe I'll order a cheap screen from eBay just to get it working. Obviously it would be very low quality compared to OEM, but it's a fraction of the price and should get the job done.
Thanks for the replies!
Edit:
Well scratch that idea. Can't get a screen for under $130 now. The repair shop quoted me $140 I think and it's an OEM replacement. Still though, not gonna do it, at least not right now.
x_orange90_x said:
I'm pretty certain I didn't enable the USB Debugging.
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Click to collapse
Drat.
I am racking my brain trying to figure out a way you can access the phone from your PC (over Wi-Fi or over USB) without interacting with the screen, which I do all day, every day, but I'm already connected over a variety of servers that are either on the phone (e.g., WebDAV) or on Windows via adb (e.g., Vysor, Scrcpy).
I guess the lesson for anyone reading this is set up a wireless server now, as they're free, and they need ZERO software on Android.
x_orange90_x said:
I'm pretty certain I didn't enable the USB Debugging. Maybe I'll order a cheap screen from eBay just to get it working. Obviously it would be very low quality compared to OEM, but it's a fraction of the price and should get the job done.
Thanks for the replies!
Edit:
Well scratch that idea. Can't get a screen for under $130 now. The repair shop quoted me $140 I think and it's an OEM replacement. Still though, not gonna do it, at least not right now.
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Click to collapse
I dont know if this will work, and if you need the bootloader unlocked (for the TWRP stuff), but I would try the following.
Try to access the phone in recovery through adb. i think you would of had to have previously authorised adb from your PC to the device, for this to work.
NB: You can run TWRP, without flashing it.
Run adb through TWRP, and try accessing the photos/data. I would guess you wil need to unencrypt the phone first.
Run TWRP, unencrypt the phone and do a backup, and try viewing the contents through 7Zip on your PC
DiamondJohn said:
I dont know if this will work, and if you need the bootloader unlocked (for the TWRP stuff), but I would try the following.
Try to access the phone in recovery through adb. i think you would of had to have previously authorised adb from your PC to the device, for this to work.
NB: You can run TWRP, without flashing it.
Run adb through TWRP, and try accessing the photos/data. I would guess you wil need to unencrypt the phone first.
Run TWRP, unencrypt the phone and do a backup, and try viewing the contents through 7Zip on your PC
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Click to collapse
Sounds plausible, but I'm no expert on this topic. Remote-running TWRP sounds very promising. I'm willing to give it a shot if you can instruct me or provide me instructions to do so.
x_orange90_x said:
Sounds plausible, but I'm no expert on this topic. Remote-running TWRP sounds very promising. I'm willing to give it a shot if you can instruct me or provide me instructions to do so.
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Click to collapse
Its not what I would call "remote running". Its running it without flashing it.
The following is a log of my script. I copy the TWRP img file to g:\recovery and then run the following in a command prompt on windows.
Code:
>g:
>cd \recover
>PATH=%PATH%;"%SYSTEMROOT%\System32";"C:\Java\x86\Android\android-sdk\platform-tools";
>fastboot devices
08721KEC209540 fastboot
>fastboot boot sunfish_twrp201017-test5.img
Its probably an outdated TWRP, and I changed the return from fastboot devices for privacy
I defer to the extraordinary knowledge of DiamondJohn where all I want to add is that I searched EVERY similar thread on XDA and referenced over two hundred of them, sorted in LIFO order, over here:
What is the best XDA solution to control Android on the PC & recover data over Wi-Fi when the user suddenly has an unresponsive broken screen?
The OP "might" profit from reading some of them, particularly:
Tutorial : How to turn on USB debugging on device with broken screen, by MiroBiala, on Jun 28, 2017
[Tool][Windows] Control a device with a broken screen. Now with touchscreen support!!, by k.janku1 on Jun 17, 2014
[TOOL] ADB Data Recovery (recover data from a phone with broken screen), by FuzzyMeep Two, on Jun 26, 2013
Bear in mind that adb can remotely push buttons from the PC to Android over Wi-Fi if you happen to know the pixel location of those buttons on the Android device (but, of course, adb has to work first).
Good luck. You're in good hands with DiamondJohn (who knows far more than I ever will about this topic).