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Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
I have the same problem on a galaxy s 2.
it is random on calls. not sure if its a signal problem or rather a blown ear speaker. irritating at best, thinking what should I do with it now.
Vakas said:
Does anyone have a problem where the earpiece makes a buzzing or rather high pitch noise when the volume is loud on a call
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I'm getting that too on the European version of the Nexus S - I9023... ButI don't know if it's a hardware issue or a software issue...
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
lukappaseidue said:
.... me too....
My device NEXUS 9020T has been sent to the assistance for warranty, but when they sent it back the noise was still there .... even replaceing pieces (I don't know which ones...
Is there any the solution?
The noise is random
Click to expand...
Click to collapse
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
I spoke today with a guy that fixes phones for a living and he told me that the issue is the filter from the earpiece. The phone might've suffered a bump at the store when the people there handled it and that messed with the filter. He said that I can take it to the Samsung service to get it fixed or I can leave it like this... He said it doesn't get worst in time if the issue doesn't get resolved...
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Tuffgong4 said:
this happens on and off with my Nexus S 4g...it drives me insane!!!
I did notice one thing. If I hold the phone kind of tightly and squeeze the backplate to the phone it doesn't make the noise or it makes it less noticeable.
Click to expand...
Click to collapse
If it's the same thing as with mine, it's up to you if you can stand it or if you want to get it fixed by taking it in the shop...
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
lukappaseidue said:
ok.... I do not remember what they have replaced, but i sent them my nexus s i9020T only for the buzzing noise.
They returned me with the same bug.... I've noticed, that when the buzz is in it, little tap on the back of the NEXUS and the noise go away .... it seems....
it could be that it is due for other components not well fixed to the chassis?
In september I will sent my nexus to them but I hope to read here the fix ... I had to wait "only" 45 days after sent my nexus to have it again on my hands
Click to expand...
Click to collapse
sorry to hear that.
I actually went to the samsung service centre some time ago, and the technician actually said that its normal to him. >_>
He put in some codes at the dialer and said something in the mic and it played the same words, (I ask him for the codes but he didnt want to give it to me) it did the exact loud buzzing sound from the in-ear speaker. I told him THATs the PROBLEM, but he was like thats normal man, if your speaker's blown, you would hear worse than that. He said he had to order a new speaker to have it "fixed" if I insist.
In the end I didnt leave the phone for the fix, thought to myself if I really can't stand it anymore I'll come back and get the speaker replaced or something.
so far I only had 2 friends that had the same problem. the other 3 friends has no such problem.
are there any news about the issue?
kamikaze666 said:
Didi you take it to the service center for this specific issue or for something else ? What did they say about the issue ?
I'm beginning to become obsessed with this issue, so for the past 2 days I've been listening carefully to that noise and it sounds to me that it's not the speaker that's making the noise, but it's like the noise is coming from the phones housing...It's like something's vibrating when the speaker reaches a high pitch sound...
Also, I've been trying to see if my friends have this issue also on other Nexus S and Galaxy S (since it's the same hardware - with some extras ) phones, but this doesn't happen on their phones, however the volume on their phones is a lot lower than mine.
Click to expand...
Click to collapse
support responded in kind: replacement soldered parts, replacing PBM
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
lukappaseidue said:
guys, I brought back my cell phone for assistance to fix the problem never repaired today! I inform you on his return
Click to expand...
Click to collapse
Thanks please do update us
I'll be bringing in my galaxy s2 to the service centre too this week. Hope they know what I'm talking about.
---------- Post added at 07:12 AM ---------- Previous post was at 07:11 AM ----------
DarkKnight62 said:
I sent my phone in for repair because my camera had a problem and I wanted to see if they could give me a stirdier volume button and fix my buzzing earpiece. The camera was fixed but nothing else. I think I'm calling later today to see if they can take another look at it. My cheaper lg optimus t doesn't have these problems so it's frustrating to see this phone haveso many problems.
Click to expand...
Click to collapse
Please update us if you can, what fixed your problem. Thanks.
ok I got back my phone (SGS2 internaltion version) from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
DarkKnight62 said:
i still haven't sent mine in but after hearing that there is a REAL solution could you please tell me everything i should tell the person i talk to from samsung. i just hope they don't ignore the problem a second time and give me the phone back without doing anything to fix the problem.
Click to expand...
Click to collapse
I dialed a toll free line and let the engineer listen to the buzz, he seemed to be able to make out the buzz too. He said that it could be the glue used on the front speaker. I don't really understand how that would affect it.
But when I took back the phone and asked what was the issue, the same engineer informed that he couldn't actually find the problem, but he just changed the front panel with the speaker. I guess I was pretty insistent (the phone was still under warranty) and I even borrowed another dude's SGS2 for comparison (he was in another counter), everyone was staring at us.
Please note that I'm using a Samsung Galaxy S 2, the structure might be a little bit different, but from my search it seems samsung phones has the same buzzing with some the batches of Nexus S and SGS2.
edit/update:
11.05 version or less, you get popping 100% of the time using the method I posted.
If you are lucky to have an 11.08, we finally got one in the office that DOES NOT POP. IIRC this arrived wed or thurs as a replacement.
Please verify the version under your battery and report! I have no more interest in this as VZW was kind enough to switch me to a different model phone.
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Ok, it's back and a friend and myself can recreate it ALMOST every time. We will test more in the morning but here some briefing... this is a factory load, with the latest OTA (hope I got the version correct!).... ie a brand new phone in the last week with the OTA applied.
Start a call, any call. Inbound or outbound.
Switch on speakerphone.
Let the screen blank out and wait at least 30 seconds.
Tap the power button to get the screen back.
HIGH PITCHED POP
Do it again.
HIGH PITCHED POP
Sometimes you can get it without doing anything, or sometimes if you hit the volume keys, it will happen.
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It's not isolated to inbound or outbound, or speakerphone. We have been having these issues since day one, and it used to be.... say 20% of the calls. I know that a LOT of others keep mentioning this issue here, especially in the rom sections, so maybe people thought it was rom/modem related.
We just figured this out when he called me, and were able to reproduce it on every call/callback. It even happened when I called 611 to ask what to do. They said to go to a corp store.
Problem: The other party can not hear the popping, but it's uber annoying. I'm typically on conference calls, speaker or not-speaker, and have to hit mute all the damn time, so this might be why I experience it... going out of a "sleep mode" more often than a lot of other users.
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Let me know if you have any issues like this. We are going to the local store tomorrow to show them. Not hopeful that they can actually do anything, but I'll report back!
Well I started getting the mad loud static last night, nearly making my ears bleed. Thought things were good being on the EP4D modems.
I'm rooted, but I am on the stock EP4D modems.
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Outsider2011 said:
I was rooted then unrooted and took ota update and since day one i've had that crazy dumb popping sound but only when receiving calls..when i make calls its good and when i have a bluetooth headset its good when receiving...i dont know what it is but i want to find out because if i have to i will make vzw give me another phone
Sent From My Premium Droid Charge
Click to expand...
Click to collapse
I already got a replacement and it's still happening. Next tier of VZW support wants to replace my phone again, and I'm skeptical that another replacement will "fix" the problem.
Again, we will be doing more testing later today, and will try to go into a VZW corp store to show them in person.
edit: it's also not just the popping, but sometimes the call will change and the other end is like they are talking.... best way to describe it.... through an overmodulated CB radio with their mouth too close to the mic. It becomes very hard to understand them, almost impossible since it's all garbled, and you have hang up and start the call over.
we can recreate it every single time now. Will have to run to the store to see what they say.
This is just one test:
call the phone from another line
Answer normally
wait a few seconds, suggest 30
Turn on speaker phone
Hit power to blank your screen, or wait for timeout.
wait a few more seconds, suggest 30 (recreated with about 5 seconds).
Hit power or volume keys.
Enjoy popping.
repeat, and enjoy. Might get the garbling or random pops without hitting any keys. Those are bonus features. UGH!!!
It's really awesome that you figured out the steps to reproduce. Let us know Verizon tries to fix it.
I'm guessing they either replace all phones with a diff model (very unlikely) or have to issue a follow-up patch for the modems.
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
mhemu said:
Mine happens not only on speakerphone but also bluetooth, wired hands free and normal calls. It's not related to inbound or outbound. Through trouble shooting my issue it doesn't necessarily relate to turning on speakerphone. I would posit it's more related to the proximity sensor and/or screen activating. I've also noticed it occurring directly after adjusting the volume of a call without removing the phone from my ear (no proximity sensor/screen activation).
I haven't had time to go to a verizon store yet to get the phone replaced but it's definitely an issue that cannot be fixed by one of their reps in the store or over the phone.
Sent from my SCH-I510 using XDA App
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Click to collapse
Exactly what I've noticed too! I haven't had the problem lately but that was the issue to a tee for me as well.
Sent from my SCH-I510 using XDA App
I haven't got a fix,.but flashing stock EE4 modems, then flash back to EP4 series modem seems to help somewhat
Sent from my Gummy Charged GBE 2.1 using XDA App
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
killerapl said:
I had all these issues, waited for official gb release, still had static on stock gb. Called Verizon and recieved replacement yesterday. So far I purposely tried to get static and I can't. Hopefully this continues. Only solution: get a replacement phone! Replacement looks brand new btw.
Sent from my SCH-I510 using XDA App
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Click to collapse
That is promising that you tried my test set outlined above a few times. Every local device, even the VZW display device charge had the problem today.
Tier 2 tech tried with a test droid and his droid and couldn't get it to happen with the test method I've outlined. Again, every local device (probably 6 now) has had the problem.
Got another one on the way, let's hope this is the ONE +1 for VZW going out of their way, too!
Mine does it too now.
Sent from my SCH-I510 using XDA App
3rd one. First call.... pop pop pop!
Ok, so I'm getting a different phone delivered tomorrow, hope it doesn't have problems.
I've handled probably a dozen of these charges, same issue... was waiting for the software update since july or so. update came out, and still happening, UGH.
There are apparently 2 different SKU's for this phone!
My brand new one (bought about July 2011 at the same time as a friend) and first replacement was:
SCHI510RAV
Latest replacement is:
SCHI510ZDU
Latest had a lower imei, and an older date stamp.
I wonder if there is any correlation to reported issues (like in the rom sections) and the popping results. You can view under the battery.
VZW can't tell me why it's different.
VZW wanted to get Samsung on the phone, I called BS.
So I just called Samsung and they are clueless on the different sku's and the reproducible issue.
I have friends at work that need a resolution now! Again, I'm moving to another ship thanks to VZW, but still got stragglers out there in my building.
Honestly...other than *****ing in numbers...I'm not sure what else to do.
Sent from my SCH-I510 using XDA App
I have a CLN phone on the way as well. Popping is crazy loud. This will be my 3rd charge. If it does it again, I will push for another phone. Planning on getting the Nexus anyway. Wife needs a good phone not a popping a screeching one.
So, for the last week I have not been able to reproduce the issue. Going so far a trying to force it to happen with the usual steps. It's never been sporadic before and I didn't receive any updates nor did I do anything to try and fix the issue.
Anyone else have a similar experience this week?
Sent from my SCH-I510 using XDA App
My 2nd CLN replacement (3rd Charge overall) finally didnt have this problem. Unfortunately youll just have to keep getting replacements till you get lucky.
Fortunately with INFINITY 12/11 TSM, this phone is running better than EVER and with my extended battery in my backpack for daytrips this phone is finally great on all fronts.
I considered going to the nexus but since the nexus has the same size battery, same or bigger screen, and same radio hardware (close enough), i doubt it will have better battery and the Charge's physical buttons and screen are wins in my Eye over the nexus.. all we need is CM9 and the Charge will really be a great phone.
Yeah, I lied before. Just had a phone call with static. Well, now that I have time to get a replacement, looks like I'm moving on to the next one with fingers crossed.
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
I am also having this problem. Friends complain of low/soft voice. Zero problems on speaker, video recordings, and inline mic. Maybe a software issue?
Sent from my Nexus 5 using xda app-developers app
exxpired said:
My gf has been complaining ever since I got this phone that she cant hear me when I'm talking and that I sound all muffled. Been searching around on here and google and found a few others with this issue...Is this with everyone's device?! Or is it only a few that are having this issue?! I dont want to go back to my s4 I was hoping to sell it this week!!
RMA looks like it will take a few weeks too, but if all of them are like this..
Click to expand...
Click to collapse
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
First try didn't seem to make a difference... Will try again tomorrow
Sent from my Nexus 5 using Tapatalk
jasbur17 said:
Can you try covering the microphone on the top of the phone (maybe with your finger) while your on the call and see it she hears you any better?
I think the noise cancelling mic may be causing issues for some of us. Let me know.
Click to expand...
Click to collapse
Right so I left myself loads of voicemails.
Putting some bluetack on the noice cancellation mic does make all the difference in the world!
N/C Covered up:
Test 1: Speak normally on the phone Result: Can hear fine
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Still hear fine
N/C Uncovered:
Test 1: Speak normally on the phone Result: Can hear okay
Test 2: Speak with the phone a little away from my face (not on loudspeaker): Cant hear anything very very faint
Test 3: Speak with the phone on loudspeaker Result: Can hear fine.
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
OTSS said:
I made a thread a few days ago with mic concerns too but only when I was taking on speakerphone... I'm assuming it has something to do with noise cancelation
I was driving on the freeway today and talking on the phone with the speaker phone setting on, and the other person kept saying it sounded like I was getting disconnected. However, when I was at a stop or driving slower (without much background noise) it was fine.
Has anyone else ran into this issue? Or any issue using the speaker phone for phone calls?
Talking on the phone through the earpiece worked fine.
I'm trying to figure out if this is a hardware issue so I can get an exchange.
Click to expand...
Click to collapse
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
exxpired said:
Speaking on the phone headset is fine for me, unless i move a little away from the mic, so if im not holding the phone directly to my cheek it starts to get quiet and cut up! I tried factory reset, removing all mods, kernel still seems the same. Its really annoying bcuase any slight movement away from my face and I get complaints from the other end saying they cant hear me! Spoke to google and they said just send it back, but im willing to pay £350 and wait 3 weeks for a new handset if they dont have stock..Im short on cash right now!
Click to expand...
Click to collapse
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
jasbur17 said:
I don't think you'll have any luck with a replacement. In other threads I noted that I had this same issue with the Galaxy S3 and a replacement didn't make any difference. I think it's just the tone/pitch of some voices that get seen as background noise. Anyway, on the S3 someone pointed me to a setting to turn off noise reduction and that fixed my problem. I don't think the N5 has such a setting.
Click to expand...
Click to collapse
I had an s4&s3 and never had this problem before :/
exxpired said:
I had an s4&s3 and never had this problem before :/
Click to expand...
Click to collapse
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
jasbur17 said:
I never had it with the S4 either. I had one of the first international S3s. I flashed alot of ROMs and at some point I stopped having to change the setting, so it must have been fixed in an updated ROM.
Click to expand...
Click to collapse
Well, I just increased my overdraft to cover the cost of the replacement while I sell my s4, I really cant go back to it...this phone is t fast to leave. Im on the phone to google now for a replacement just to test it..make me feel better that it may just be software
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
donkeyhitman said:
I've also been getting complaints from my wife about barely hearing me sometimes. I then called for an RMA and ironically, I was talking to Google Support using the N5 and the conversation went without a hitch. I still followed through with the RMA purchase but will continue to test my N5 and see if this problem persists. I can cancel the order within the next couple of days if I find that my N5 is fine, or if it is shipped before I can cancel, then I will just return the new one, or keep it for my wife, or sell it for a small profit. I hope that it's just my wife's hearing cuz I really love this phone.
Click to expand...
Click to collapse
I actually gave the kind lady an example of when it happens and her reply was "sorry sir, I didn't quite get that"
Sent from my Nexus 5 using Tapatalk
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
greenkabbage said:
I fixed it for myself by editing build.prop.
I changed persist.audio.fluence.voicecall=true to false.
That disabled the noise cancellation for normal calls.
The fix for those without root would be to cover the secondary mic on the top of the phone I guess.
Click to expand...
Click to collapse
Been looking for this option everywhere!! Going to try it now, Thanks!
EDIT:
Sir, I do indeed love you
Seems alot better.
Although it you can hear more noise in the background but hey.
DELETE
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
liltbrockie said:
I had this issue and applied the fix shown above by editing the props file.... now people I call are reporting an echo their end!!!
Click to expand...
Click to collapse
Wish I could explain to Google that by turning noice cancellation off it fixes it kinda... But then id have to confess on rooting :/
Noticed it's pretty hard to talk outside.. Walking along a road.. Left myself a voice mail after my Gf complained about the noise (God she moans) sounds of cars going past really load... My replacement unit should be here tomorrow.. I hope it's not equally ****ed
Sent from my Nexus 5 using Tapatalk
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
cral said:
I've been using the phone for a couple of days and all calls have sounded perfect, but today I finally talked to my wife with her new N5 and my N5 and I have to tell you it sounds horrible. The mic on these on the other side sounds dull and low. I hope this gets fixed with a software update. How is the fix with the build props working for you guys. I'm tempted on trying it out. I could hardly hear my wife, (maybe that's a good thing).
Click to expand...
Click to collapse
I can tell you my Gf can hear me better now.. Seems like the mic is now over sensitive now though with noise cancellation turned off
Sent from my Nexus 5 using Tapatalk
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Idem for me !
Hi,
I've the same problem with my Nexus 5. I think that it's a software problem because, when I put the speaker on, the problem is resolved. I think that it's due to 2 microphones and noise cancelation... Our voice is canceled ! I hope that Google is awared of that problem and will delivered a fix quickely. Specially that there is another problem with speaker that sometimes sizzles a lot ! I think that i'm going to buy a headset in the meantime. That's really a shame : a new phone that we cannot use to phone ! Even if yes for the other thinks Nexus 5 is great.
Are they other people that are the same problem ? How can we open a case in Google ? How they know that there is really something to fix ?
Thanks,
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
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Click to collapse
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
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Click to collapse
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
shrek8421 said:
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
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Click to collapse
I don't think a replacement will help.
There are several other threads already
http://forum.xda-developers.com/showthread.php?t=2518840
exactly the same here... already some news what to do?
This issue seems to have become worse with the 4.2.2 update. The in-call volume is very very low. It's impossible for me to hear other people unless I am in a quiet room (the volume is maxed out). I recall with the stock 4.4.0 - the call volume was not that low.
For whatever reason, using a headset everything is fine. So for phone calls, Nexus 5 is only usable if I use a headset. It's impossible with the earpiece.
Anyone else having a problem with low in call volume? I'm wondering whether it's my specific phone. Everything else is perfect, and the battery life is insanely good. Wondering whether I should RMA.
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
I am having the same issue some days back. They Have replaced with new one..No issues so far..
Sent from my Nexus 5 using Tapatalk
Elemetrix said:
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
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Hi - did you do anything. I am wondering whether RMA helps in such a case.
I haven't done anything with mine yet I was hoping to compare it to a friends N5 first.
I might try and contact Google.
Sent from my Nexus 5 using Tapatalk
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
Razors123 said:
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
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Click to collapse
I've the same problem+ signal loose randomly.
Phoned up google and tried to resolve the issues.
Now just received my RMA label via email and will receive my replacement phone soon
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
nos2k5 said:
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
Click to expand...
Click to collapse
the ytold me the same thing(factory reset).
I said I've just did a factory reset...so then offered a replacement
Update: receiving a replacement phone the next days :fingers-crossed: