Nexus 5 Not Sending/Receiving MMS - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
So I just got my Nexus 5 about a week ago, and love it so far. I immediately downloaded 8sms because it seems like Hangouts is still a work in progress.. Anyway, for some reason my phone will not auto-retrieve MMS messages. I've tried changing the MMSC values within the app and restarting it, but it hasn't helped.
I usually keep Mobile Data set to off, as I'm usually at school/work and both have secure WiFi.
My old HTC Desire HD was able to automatically turn data on momentarily to receive MMS, then shut off. This was a stock feature of the phone. Is this not the case with the Nexus 5? I don't want to have to go and turn on mobile data every time a MMS notification pops up; it just seems stupid to have to.
Any help would be appreciated, thanks!!

Turn mobile data on!
Sent from my Nexus 5

I guess it is a good thing to have but if every app could turn on data when they wanted and download anything then it would defeat the point of having data off. I agree with you though that in that situation it should automatically download.
With that said, some custom ROMs have this feature but it's not included in stock Android. When data is manually disabled by the user i'd expect it to stay off however for anything.

Does the automatically download mms feature not let the data turn on to download the message?
Sent from my Nexus 5 using Tapatalk

dicecuber said:
Turn mobile data on!
Sent from my Nexus 5
Click to expand...
Click to collapse
The problem is, I've tried just running around with mobile data on, and wifi on, but it still will not download the MMS messages. I have to manually turn off wifi, and then it will switch to data and download the MMS...

Try smart messenger or textra or Hangouts it could be a issue with the texting app
Sent from my Nexus 5 using Tapatalk

I might try going to my carrier to see if there's a solution. It seems silly that a 3 year old smartphone (my old HTC) had the ability to automatically turn on/off data for MMS, but not the Nexus..

Go to your T-mobile account find where you would select a phone and choose the Nexus 5. Wait a little and restart your phone and see if it works after an hour or 2.
Sent from my Nexus 5 using Tapatalk

yogenfruz said:
I might try going to my carrier to see if there's a solution. It seems silly that a 3 year old smartphone (my old HTC) had the ability to automatically turn on/off data for MMS, but not the Nexus..
Click to expand...
Click to collapse
Were you able to find a fix to this? My texts were completely fine for the first day or two I had it while i was on wifi. But just realized today that i might of been missing out on a day or twos worth of texts when my friend asked me why i didnt respond. So i turned off my wifi and i recieved alot of texts at once.
Im currently using the default hangouts app so im not sure whats causing this.. looks like i have to turn off wifi to get and send texts.

I also have this demand. My old HTC phone(Incredible S, flashed with CM rom) was able to automatically turn data on momentarily to receive MMS, then shut off. I haven't change the carrier. So, it's the 4.4 problem

Still no fix for this. I also noticed that if a MMS message is to be received, but mobile data on the N5 is off, 8sms will constantly try to fetch it, unsuccessfully... This causes a notable battery drain and even had 8sms as the top battery usage when checking battery stats. I guess in a way, it's a way to see if you have an MMS message incoming, but still... Really wish data would just auto on/off when the device detected a MMS incoming/outgoing.

yogenfruz said:
Still no fix for this. I also noticed that if a MMS message is to be received, but mobile data on the N5 is off, 8sms will constantly try to fetch it, unsuccessfully... This causes a notable battery drain and even had 8sms as the top battery usage when checking battery stats. I guess in a way, it's a way to see if you have an MMS message incoming, but still... Really wish data would just auto on/off when the device detected a MMS incoming/outgoing.
Click to expand...
Click to collapse
I also use 8SMS. I don't know if this will solve your problem, but basically, the problem I had, was that if I were to send a text that was over 160 characters, the old messaging app on my S3, would automatically convert it to an MMS (which I think most phones do). For some reason, this was disabled in 8SMS.
The way to fix that, is to go into 8SMS settings, and find the option that says "Convert long sms to mms" and switch it to "1".
This worked for me, I had a slightly different problem then you are describing, but perhaps this could be a fix for you as well?
I hope that helps, if not, well, maybe it'll help someone else!

I use CM and the option to enable data to download MMS is not included yet. However i have no problem downloading MMS while connected to 3G. As long as your APN has MMS in the APN Types field it should automatically use that connection instead to get MMS.
I didn't have this issue on stock either (4.4) so maybe it's a carrier thing?

for me the problem is when I'm connected to a WiFi network the phone automatically turns off wifi to download the message and then never re-enables wifi turn it back on I understand that MMS must be downloaded through the carrier network but if I remember correctly it wasn't until recently that I wasn't able to have wifi and download message at the same time.
Nexus 5 Android 4.4.4, Tmobile: when at home my cellular has 1 bar (LTE). If wifi is connected, outgoing MMS does not succeed. I get notifications for incoming MMS, but it asks to "download" the message which fails. The moment I disconnect wifi in the same spot (literally without moving), MMS resumes working both for incoming and outgoing communications. Connecting wifi again causes it to fail.
I do remember a time that the phone was able to enable both connections at the same time to download an MMS and then subsequently keep everything else that I do on the phone through the wifi network.
The only thing I don't know for sure is whether it is a third party messenger problem for a phone problem carrier problem orAndroid bug

I also just realized that I bumped a very old post my apologies if I did not read enough to find a solution amongst other threads.
But any help would be great

Related

Cannot dl mms w/ wifi

Why is it i cannot retrieve mms with wifi? I have to connect back to 4g before i can download a picture.
sent from your moms house
This isn't really an issue as much as it is just how the data network works. MMS messages are sent over ATT's network, so if you have data turned off, the data being sent/received basically runs into a wall because your phone doesn't technically exist on the data network. When you're on wifi, you're using your local area network (or wherever you're accessing it) for internet access. When you have 4G turned on, you're using ATT's data network to transfer data. Make sense?
Yes wifi is for broawing the internet and using apps that stream. You can recieve mms while on wifi. Also while on the phone. Unless you have your data turned off. It does not use the wifi to send recieve messages or calls. But the wifi does not prevent them from cominf throuh
Yea.. well the thing is i can get the message.. but when i click to download it i must be on 4g
sent from your moms house
And 4g still works when your on wifi. I know because im on wifi all the time and send recieve mms all the time. You had to have changed something mabye messed with apn settings. Thisis not.normal
The reason for that being the part your phone still gets is only an SMS that doesn't require data to send or receive. Essentially so regardless of having data on or off, the message is still sent through, but the actual data isn't being requested. To get the picture, or whatever it is your sending/receiving, data needs to be activated. That request is essentially automatic when data is on. (If you have auto receive on, of course.)
Sent from my SAMSUNG-SGH-I727 using XDA App
silver03wrx said:
And 4g still works when your on wifi. I know because im on wifi all the time and send recieve mms all the time. You had to have changed something mabye messed with apn settings. Thisis not.normal
Click to expand...
Click to collapse
I think what he's saying is that he can have data and wifi on at the same time, but when he disables data (or "4G"), he can't receive MMS messages. Assuming to save battery life?
Sent from my SAMSUNG-SGH-I727 using XDA App
I guess lol. What you said is correct. But i think he.may be confused. You dont have to turn wifi off to recieve mms. Like i said something was changed.
silver03wrx said:
I guess lol. What you said is correct. But i think he.may be confused. You dont have to turn wifi off to recieve mms. Like i said something was changed.
Click to expand...
Click to collapse
Well he just said he had to turn 4G on before receiving the message.
Sent from my SAMSUNG-SGH-I727 using XDA App
I understand. 4g must be on to download the picture.. but i never keep wifi n 4g on at same time..
sent from your moms house
I have this issue, mostly with group messages. The message comes with a download button and message expiration date. Dowload would fail. Wifi/4G on, so hpw do you explain this? The messages would then automatically download when it wants to.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Open messages click menu then settings. Scroll down and put a check next to auto retrieve
silver03wrx said:
Open messages click menu then settings. Scroll down and put a check next to auto retrieve
Click to expand...
Click to collapse
Already checked. Although, I just noticed that this is happening when I'm on my 3G MicroCell. I tested this by disconnecting the MicroCell to get onto the AT&T cell tower and the message downloaded.
vpkb said:
Although, I just noticed that this is happening when I'm on my 3G MicroCell. I tested this by disconnecting the MicroCell to get onto the AT&T cell tower and the message downloaded.
Click to expand...
Click to collapse
That's probably your answer. When "it decides to" is probably when it manages to hop onto an ATT tower to receive everything like it's supposed to.
vpkb said:
I have this issue, mostly with group messages. The message comes with a download button and message expiration date. Dowload would fail. Wifi/4G on, so hpw do you explain this? The messages would then automatically download when it wants to.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Click to expand...
Click to collapse
I receive the same "Download" option when my brother sends me an MMS from his iPhone. Once I click download, I then receive this statement:
One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal.
It's a regular photo taken from his iPhone which doesn't make sense. I also have tried it while 4G was active and while on the WiFi network at the house. Data packets are also enabled and the MMS is configured to auto-retrieve. Hopefully I'll have time to go to the AT&T store and see if they can fix the issue. It is consistent when he tries to send me a photo and it's not being sent from his phone as a group MMS. I can send him photos from the Skyrocket though and I can send myself a photo from my Skyrocket to my own number.
My friend whos on Verizon tells me the same thing, he has this download issues too. It must be an Android thibg since ive never had this issue with any of the iPhones, regardless if its on at&t tower or the MicroCell.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Using JuiceDefender Extreme I have set Visual Voicemail to always use the data connection only and have had no problems since, perhaps something else can happen for mms? I haven't had any issue with MMS not being delivered when on WiFi but JuiceDefender takes care of that for me.

[Q]mms/sms problems

Title says it all...
Problems: duplicate incoming texts, forever/never downloading mms (when received with data off), and just yesterday I received a text that sent to me back in March...
As far as outgoing, other than having messages fail to send due to signal strength, I have no clue if I'm sending multiple texts or if all texts are being received. I haven't really done any testing. This problem is just really annoying and persistent.
Current Setup: Tweaked 2.2, FP1 kernel, ext4
I did a full wipe before flashing, the only thing that I can think of is that I restored mms/sms from TB. I have this problem once or twice in the past but then it always went away once I flashed a newer update or different ROM.
You guys think clearing data on the Messaging apk might help? There is also MMS Provisioning...?
Any help would be greatly appreciated.
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Sent from my handheld computer using electromagnetic radiation.
JihadSquad said:
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Click to expand...
Click to collapse
I know about data & mms (and larger sms texts), but I was hoping this wasn't thanks to VZW and instead something with my setup...
Sorry I should have clarified this a little better:
In the past, if I sent/received a mms, I would need to switch data on for it to actually download/upload. In other words, the message would just sit there until I switched data on, and then it would do it's thing. Usually, this would only take a few seconds. Now, when I try to send/receive I actually have to have data on before I send/receive, or else the message will just sit there downloading/uploading and never finish. At which point it seems to slow down my phone, until I just delete the unsent/not received message.
I hope that makes more sense.
You can go into an app like System Panel and kill Messaging to reset your "Downloading..." message. Be sure you turn data on before you relaunch the app.
Sent from my SCH-I510 using xda premium
JihadSquad said:
I find that the double texts I get are problems from the other side (mostly t-mobile users). As for receiving mms with data off, you can only send/receive mms with data (no wifi).
Sent from my handheld computer using electromagnetic radiation.
Click to expand...
Click to collapse
You've solve a mystery I've been unable to figure out for some time! I never realized mms didn't work over wifi. I could never figure out why I would sometimes get photos via txt, and sometimes not. Always thought it was stupid Verizon being...um...stupid. Why is that?
Thanks!
kvswim said:
You can go into an app like System Panel and kill Messaging to reset your "Downloading..." message. Be sure you turn data on before you relaunch the app.
Click to expand...
Click to collapse
I tried the System Panel tip, and I also tried just force closing Messaging, but neither seemed to work. I eventually just re-flashed everything from scratch and my messaging issues are gone. Its weird, maybe it was just a coincidence or timing with VZW....?
Oh well, thanks for the help/responses guys.

[Q] MMS Not Working?

I've had my Nexus 5 for about two weeks now. I've just tried sending a Picture Message for the first time with this phone, but it keeps failing?
I'm on a Vodafone 4G contract, but I'm at home so I'm connected to my WiFi. I've tried downloading ChompSMS which is what I used to use on my previous phone, but it still failed. I've also tried 8SMS which resembles the original Android Messaging App, but no joy?
I've just tried disabling WiFi, and it managed to send the message?!
What's going on? Do I really need to disable WiFi every time I want to send MMS???
bigdanc123 said:
I've had my Nexus 5 for about two weeks now. I've just tried sending a Picture Message for the first time with this phone, but it keeps failing?
I'm on a Vodafone 4G contract, but I'm at home so I'm connected to my WiFi. I've tried downloading ChompSMS which is what I used to use on my previous phone, but it still failed. I've also tried 8SMS which resembles the original Android Messaging App, but no joy?
I've just tried disabling WiFi, and it managed to send the message?!
What's going on? Do I really need to disable WiFi every time I want to send MMS???
Click to expand...
Click to collapse
you need network data connection to send mms, not wifi. mms go through your carrier, thats why they charge for it. if you could send mms over wifi, they couldnt charge you for it.
You shouldn't need to disable WiFi to send SMS. That's really strange.
Sent from my Nexus 5 using xda app-developers app
lauterm said:
You shouldn't need to disable WiFi to send SMS. That's really strange.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
mms not sms
simms22 said:
mms not sms
Click to expand...
Click to collapse
I'm sure he typo'd. Either way, you shouldn't have to disable wifi to send MMS. Yes.. you need a data connection to the carrier, but that doesn't mean you should have to disable wifi to do it... I'm waiting for my N5 to show up and have been browsing around here in the mean time... If this is true, then it's definitely a bug as it hasn't affected any other android device I've had from android 2.0 through 4.3. I frequently send MMS while on wifi and it's smart enough to route it through mobile data in the background.
mikebeatrice said:
I'm sure he typo'd. Either way, you shouldn't have to disable wifi to send MMS. Yes.. you need a data connection to the carrier, but that doesn't mean you should have to disable wifi to do it... I'm waiting for my N5 to show up and have been browsing around here in the mean time... If this is true, then it's definitely a bug as it hasn't affected any other android device I've had from android 2.0 through 4.3. I frequently send MMS while on wifi and it's smart enough to route it through mobile data in the background.
Click to expand...
Click to collapse
I've had loads of Android devices too, and this is the first time this has happened. When your phone turns up, please try it and let me know?
i am the one that is wrong here, it should send the mms even though wifi is connected. i tried earlier, and it didnt send(turned out that person changed their number). so i tried again, a different number, and it sent.

Nexus 5 does not auto recieve MMS

Hey!
Yesterday I bought a N5 and today I noticed my friends dont recieve my pictures if I do not turn on my Mobile Data. This isn't really bad..the worst thing is that if I do not have Mobile Data turned on I do not know I even got an MMS.
So I must get my data always on to even know somebody sent me a picture? If there was a way I could at least get a warning that MMS ciuldn't be downloaded because there is no networtk that would be great.
How is everyone else experiencing this?
Oh, and I have Android Lollipop
MMS (pic messages) is data dependent. Even if on WiFi, MMS will use data
Jojo5678 said:
Hey!
Yesterday I bought a N5 and today I noticed my friends dont recieve my pictures if I do not turn on my Mobile Data. This isn't really bad..the worst thing is that if I do not have Mobile Data turned on I do not know I even got an MMS.
So I must get my data always on to even know somebody sent me a picture? If there was a way I could at least get a warning that MMS ciuldn't be downloaded because there is no networtk that would be great.
How is everyone else experiencing this?
Oh, and I have Android Lollipop
Click to expand...
Click to collapse
You HAVE to have data on to do anything MMS related. Unless you're using an instant message client like WhatsApp you REQUIRE to have data on.
Actually, in part MMS send and receive configuration is dependent on carrier configurations and not only device or ROM settings.
Somehow, I think data switching for MMS is okay when data is off and other times it is broken. Some kind of receiver or meta-info with the mms transmit.
Textra app on playstore used to have "temporarily activate mobile data for mms" in a troubleshooting section. I don't see it in the current new version for Lollipop, maybe soon though.
Some phones and ROMs and carriers will turn data on for mms and not tally against plan data usage limits, so data could otherwise be technically off so zero or very low data plans don't overage.
Is there a way to make the Nexus 5 auto turn on data whenever sending or receiving a mms?
I'm using go sms and there's a setting for that but it doesn't work

MMS Stopped working two days ago

A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Trel said:
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Click to expand...
Click to collapse
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
jsgraphicart said:
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
Click to expand...
Click to collapse
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Trel said:
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Click to expand...
Click to collapse
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
jsgraphicart said:
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
Click to expand...
Click to collapse
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Trel said:
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Click to expand...
Click to collapse
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
Click to expand...
Click to collapse
That's not the same issue.
This is an issue affecting all (most) of straight talk, and has nothing to do with the phone or the setting.
Wifi on/off doesn't have an effect.
So, it's not a phone issue, just a Straight Talk one.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
Click to expand...
Click to collapse
This is my exact life, please let me know if you figure it out better. I do think Pushbullet was screwing me up too, even just having it installed without SMS sync.
MMS always downloaded fine with Pushbullet installed, but since upgrading to Marshmallow, I haven't been able to download a single MMS on my N5. I'm on T-Mobile, not Straight Talk.
Are you sure it's not related to the more-widespread issue of MMS not working with WiFi on?
EDIT: See here.
Actually having this problem on mine as well now (AT&T). Had auto updates off. Nothing changed to my knowledge. Just not downloading some MMS' in Google Messenger. Some it will download. Standard txt's seem fine? Have a group of about 4 under a user category (this is usually where various threads/contacts are shown in Messenger) "message not found". Then under known contacts, I had 4 labeled as "couldn't download" - "touch to download" - which upon touching, state "downloading"... which at some point fails (like, lots longer later - 10 minutes +, and states the msg size is 709KB?)
Also, just noted the "more-widespread issue of MMS not working with WiFi on". Will investigate this possibility.
edit: my wifi has been off. So, not a culprit with my particular problem.
Yup, standard SMS works, but the only way I can get MMS to work in any client is to cycle WiFi and reboot. It's an enormous bug.

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