Bugreport + Google Now - Nexus 5 Q&A, Help & Troubleshooting

I have two problems:
a) i get bug-reports out of nowhere from time to time. No problem with any apps, everything works fine, but then i get a bugreport-notification that i can send via email or something else. I think i found out how to disable this, i turned on and off the debugging feature. But i never used this before, so why did this happen?
b) sometimes on my homescreen i can't do anything because the google now bar is activated. I have to touch the bar on the bottom and sometimes even have to open google now to use my homescreen again. I already disabled the google now shortcut with an app from the store, but this does not helf, the spotted ring is still coming up. Any help? Maybe a problem with my screen or with my display-foil?

Related

[SOLVED] Limited functionality

This thread was originally titled "System wide problems", please see the reply for the solution.
Original post:
"Hi all,
Been forever since I've made a post to XDA, but I have a problem I'm not able to solve without taking an inconvenient plunge. I should mention that my phone was 100% fine yesterday evening, but since I was asleep last night it seems to have run out of battery, so this morning I charged it a bit, then I turned it on to a world of problems.
Ok, so let me run through a list of just a handful of the problems I'm having right now...
Totally stock (not rooted) Nexus 5 running Android 6.0.1 (Security: 1 March 2016)
1. Home and App switch soft keys don't work
2. Notifcations are not working at all
3. Notification shade wont pull down
4. Widgets cannot, and will not load
5. Cannot get into Developer options "Developer options are not available for this user"
Seems I'm not the only one to experience the strange bug, some folks over at Android Central were experiencing the exact same thing toward the end of last year.
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
Some people to have resolved this issue using "adb shell am start -n com.google.android.setupwizard/.SetupWizardTestActivity" but I cannot get into Developer options to turn on USB Debugging (unless I don't need to?)
What I've tried already...
1. Cleared all Google App data "CLEAR ALL DATA"
2. Tried to make another user, just flashes and goes back to "Opula" my main and broken user profile, never creates the other profile, same thing happens when I press on Guest too
3. Safe mode, but the problem persists there too
4. Virus scan, turned up a whole lot of nothing
I'm now at the point where I'm thinking I'm going to have to do a Factory data reset (the "inconvenient plunge"), even though I think I've backed everything up the "Touch to sync" option on my Account > Google doesn't do anything, neither does the "Sync now" from the drop down menu. So despite having explored my Google account on my desktop I cannot see if it has backed up my Apps and App data, but it seems to have backed up my contacts and such.
I'm going to get a third party app to back up as stuff as I possibly can as well, but even Helium is useless now since I cannot get into the Developer options so enable USB debugging.
Anyone got any experience with this issue or how to resolve it?
Many thanks to everyone in advance."
Hi all,
Just wanted to update this thread to say that I did a factory reset and the phone is now fixed, but I wouldn't to give a more comprehensive account of the problems I was experiencing with the phone until I did the factory reset.
List of problems
Home and app-switch soft keys not working (back key is working)
Google Now 'on tap' not appearing (cause of home key)
Cannot see notifications just says "No notifications" (but the light and sound work fine when a notification is received)
Cannot pull down notification shade to toggle controls
Widgets cannot be added and will not load
Cannot pull down the immersive mode overlay
Google Backup not working (after 8+ days)
All types of syncing not working
Phone's storage doesn't appear on PC when plugged in via USB
Cannot access developer options (due to active profile level)
Cannot create or switch users
The best advice I can give to mitigate such an unusual problem (that appeared totally out of the blue on a cold boot) is use Google Backup services, keep on top of syncing, and manage your data via your Google account! Or as an alternative, manage and maintain manual backups.

Recents and home buttons stopped working and no notifications appear - any ideas?

Very strange one... My wife's VZW Pixel (I have one too) suddenly experience a bunch of changes that we can't find the trigger for. I just spent a hour troubleshooting every possible thing and I am stumped...hoping for some guidance.
Known facts
1. She changed nothing
2. At least one app (siwftkey) auto-updated... I uninstalled it but that didn't fix it
3. She was on the December patch when this happened. I updated to Jan but that did nothing.
4. Device is stock, unrooted with Nova launcher (I tried the pixel launcher and the same issues appear)
Symptoms:
1. Home and recents buttons do not work on any screen... Back button still works
2. No notifications appear on the NAV bar and nothing appears when you swipe down. Sound notifications do work however. No apps are blocking notifications and the individual app notifications are set up properly
3. Double press the power button no longer goes to camera even though that gesture is toggled on
Factory reset is my next step but I am traveling right now and she will need me to set everything back up so I am hoping there might be a fix short of a full reset.
And suggestions greatly appreciated.
Sent from my Pixel using Tapatalk
tfly212 said:
Very strange one... My wife's VZW Pixel (I have one too) suddenly experience a bunch of changes that we can't find the trigger for. I just spent a hour troubleshooting every possible thing and I am stumped...hoping for some guidance.
Known facts
1. She changed nothing
2. At least one app (siwftkey) auto-updated... I uninstalled it but that didn't fix it
3. She was on the December patch when this happened. I updated to Jan but that did nothing.
4. Device is stock, unrooted with Nova launcher (I tried the pixel launcher and the same issues appear)
Symptoms:
1. Home and recents buttons do not work on any screen... Back button still works
2. No notifications appear on the NAV bar and nothing appears when you swipe down. Sound notifications do work however. No apps are blocking notifications and the individual app notifications are set up properly
3. Double press the power button no longer goes to camera even though that gesture is toggled on
Factory reset is my next step but I am traveling right now and she will need me to set everything back up so I am hoping there might be a fix short of a full reset.
And suggestions greatly appreciated.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Last resort, you can backup apps and data using Helium, then factory reset it. Then restore with Helium. To use Helium, you'll need a PC though.
Any other results on this?? My pixel just hit the same problem! It is in an area that has no internet so it is causing all sorts of issues. I don't know if the two are related at all.
bmadeson said:
Any other results on this?? My pixel just hit the same problem! It is in an area that has no internet so it is causing all sorts of issues. I don't know if the two are related at all.
Click to expand...
Click to collapse
Unfortunately not... Did a factory reset and that cured it. Not one issue since then. Must have been so random app she downloaded that created a conflict.
Sent from my Pixel using Tapatalk
Happens with me today. I was messing around with the device and when I clicked in a YouTube video link on notification shade the device suddenly soft reboot.
Since them, home and recentes buttons won't perform their actions. They still vibrate and home button animates on touch. Status bar shows none notification, even I knowing they are arriving via notification sound and quick settings shade won't pull down completely. My tiles was rearranged as well. No mobile connection either.
I'm running lattes official Oreo. Never unlocked and never rooted my pixel XL 128.
For me a factory reset through settings did the trick.
Would be very good if Google could light us about this issue. No rouge apps on my device. In fact I'm using a few
his is an Android issue.
Step instructions:
- Download Nova Launcher. If you cannot from the google play store, search for it on Chrome and download an apk version
- Install it (you may get a pop up advising you need to let apps installed from chrome, go to settings and allow it)
- Once installed, click on Open. This should launch the Nova Launcher
- Long press anywhere on the screen
- Choose Widgets.
- Look for the Activities widget and hold and place it anywhere on the screen.
- Scroll down to Setup Wizard. There's two, one that's "Setup Wizard" and the other "SetupWizard" without a space. Choose the first. There should be an option under it called ".SetupWizardUpgradeActivity". It might be slightly different for you pending the version OS you have but that's what came up for me.
- Select that to create the widget shortcut then click to open.
- This will bring you to the setup wizard and then just click Next all the way through (turn off any preferences you may have in the past)
You can uninstall Nova Launcher afterwards if you want. You don't need to set it as default.
Perfect!!! Thanks.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Samsung smart switch works wonders, the only thing that doesn't restore is passwords, you have to have and external SD card for it to work, or plug it in to a computer
talonpetty said:
All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
Click to expand...
Click to collapse
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple interfaces.
norbarb said:
Go to settings and check if your time is setup to adjust automatically.
On Edge of Note
Click to expand...
Click to collapse
That is not the issue. As mentioned, it's not just the clock it's multiple apps/interfaces.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Location problem

Over the last views days I've started to notice that when I unlock my pixel 2 the location icon appears in the notification tray when I start a app like XDA or Facebook the icon disappears and when I press the home button to go back to my home screen it comes back straight away. Has anyone else noticed this problem?
I've noticed the same since yesterday. Location icon shows up every minute or so. I ended up disabling advanced location.
I've disabled location completely. I'm guessing it's a Google app that is causing it but not sure which, the only ones I've updated recently are YouTube, health services, play music, Google and keep.
Edit
Looks like a issue with the Google app. I uninstalled it and the went back to normal, when I updated it the problem came back.
I had the same issue, turns out it was the Google beta app for me. I uninstalled it and reinstalled the stable version

Not saving google settings in Samsung's browser.

I've been experiencing an issue since the Pie update. My home page is google.com. I scroll down to the settings at the bottom (I'm signed out) and under search history, I check off "Do not save searches". This randomly changes itself back to the default settings. Nothing seems to trigger it. Sometimes it will be the next time I open the browser, sometimes it will be after a few uses. Sometimes it will even show recent searches, and I go back to the settings and "Do not save searches" is STILL checked off. Most times it's checked "Save searches" though.
I've tried logging into my google account, and doing it that way. Recent search history is paused, but I still experience the issue where when I click the search bar, it shows my recent searches. This isn't 100% of the time, but at least 50% of the time anyway. It's annoying. I've already searched that stuff, I don't need to search it again. I've cleared the cache for the app, the data, etc. Nothing seems to be permanently make these settings stick. Anyone else experiencing this? I swear I had this problem in the past, and there was a fix for it, but everything I've come up with so far tells me to either log into my google account and freeze search history, or just disable it using the method I'm using. If anyone can steer me in the right direction, it would be appreciated.
Thanks

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