whatsapp error? Wont install?? - Nexus 5 Q&A, Help & Troubleshooting

Hi,
trying to install Whatsapp but i get this error
"Unknown error code during application install:"-24"
Any ideas? I am stock and i was running Art last week but i am dalvik now.

007xico said:
Hi,
trying to install Whatsapp but i get this error
"Unknown error code during application install:"-24"
Any ideas? I am stock and i was running Art last week but i am dalvik now.
Click to expand...
Click to collapse
Have you used lucky patcher on Whatsapp? I would wipe Play Store Cache and the dalvik cache. If you've used lucky patcher on whatsapp you should revert any patches you may have applied.

Jimlarck said:
Have you used lucky patcher on Whatsapp? I would wipe Play Store Cache and the dalvik cache. If you've used lucky patcher on whatsapp you should revert any patches you may have applied.
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Click to collapse
How do I do all as I am stock? And what is a lucky patcher?
Sent from my Nexus 5 using Tapatalk

007xico said:
How do I do all as I am stock? And what is a lucky patcher?
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Click to collapse
Then don't worry about the lucky patcher thing, are you rooted and do you have a custom recovery?

Jimlarck said:
Then don't worry about the lucky patcher thing, are you rooted and do you have a custom recovery?
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Click to collapse
No completely stock, haven't changed anything.
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007xico said:
No completely stock, haven't changed anything.
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Okay, have you tried going into*Settings>Apps and clearing cache or data on Google Play Services? Then reboot your device and report back

Jimlarck said:
Okay, have you tried going into*Settings>Apps and clearing cache or data on Google Play Services? Then reboot your device and report back
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Not working any more ideas?
Thanks for helping though
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007xico said:
Not working any more ideas?
Thanks for helping though
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Try going to apps >> All >> Google Play Store >> Uninstall Update then reinstall or update your play store

There is no option to unistalll updates but I did clear data, disabled / enable but still nothing.
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Jimlarck said:
Try going to apps >> All >> Google Play Store >> Uninstall Update then reinstall or update your play store
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Any more ideas?
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007xico said:
Any more ideas?
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The other option I would recommend would be to root and flash a custom recovery, then flashing the dalvik cache. If that doesn't work then installing a custom ROM, but before that's an option I want to make sure we've used all other possible ways to fix it.
Sent from my Galaxy Nexus using Tapatalk 4

Jimlarck said:
The other option I would recommend would be to root and flash a custom recovery, then flashing the dalvik cache. If that doesn't work then installing a custom ROM, but before that's an option I want to make sure we've used all other possible ways to fix it.
Sent from my Galaxy Nexus using Tapatalk 4
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Click to collapse
Thank you but rooting isn't on my plans because that was the reason I got a Nexus 5 vanilla Android. As well as that my bank apps will stop working.
Can't seem to find an explanation for this error.
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007xico said:
Thank you but rooting isn't on my plans because that was the reason I got a Nexus 5 vanilla Android. As well as that my bank apps will stop working.
Can't seem to find an explanation for this error.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Try downloading it from here https://hotfile.com/dl/255763877/78fcf1b/WhatsAppMessenger-2.11.136.apk.html and installing it.
Sent from my Galaxy Nexus using Tapatalk 4

Jimlarck said:
Try downloading it from here https://hotfile.com/dl/255763877/78fcf1b/WhatsAppMessenger-2.11.136.apk.html and installing it.
Sent from my Galaxy Nexus using Tapatalk 4
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Click to collapse
Nope says app not installed.
Probably a factory reset would be an option???
But it is pain, reinstall and setup all again.
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007xico said:
Nope says app not installed.
Probably a factory reset would be an option???
But it is pain, reinstall and setup all again.
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Probably, did you have the app installed in the past?
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Jimlarck said:
Probably, did you have the app installed in the past?
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Click to collapse
No tried to install for the first time yesterday and had this nexus 5 new from Google 2weeks ago.
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007xico said:
No tried to install for the first time yesterday and had this nexus 5 new from Google 2weeks ago.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Hm, did you move any files to that nexus from a previous device that had Whatsapp installed? If so(or no, either way doesn't hurt to try), go into your internal storage and look for a folder named Android, then go into the folder Data. Look for the folder named com.whatsapp (or something similar) and delete the entire folder. Then try again.
Sent from my Galaxy Nexus using Tapatalk 4

Jimlarck said:
Hm, did you move any files to that nexus from a previous device that had Whatsapp installed? If so(or no, either way doesn't hurt to try), go into your internal storage and look for a folder named Android, then go into the folder Data. Look for the folder named com.whatsapp (or something similar) and delete the entire folder. Then try again.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
There is no .WhatsApp folder.
After a Google search I found out that whatsapp does not run with Art but I changed to dalvik a few days ago so it should work.
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007xico said:
There is no .WhatsApp folder.
After a Google search I found out that whatsapp does not run with Art but I changed to dalvik a few days ago so it should work.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
had same issue...clear the "google play" apps data and "google play services" app data...and install whatsapp from directly from play.

Jimlarck said:
Hm, did you move any files to that nexus from a previous device that had Whatsapp installed? If so(or no, either way doesn't hurt to try), go into your internal storage and look for a folder named Android, then go into the folder Data. Look for the folder named com.whatsapp (or something similar) and delete the entire folder. Then try again.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
Sorted my problem with whatsapp, only with a factory reset.
Thanks for all the help.
Sent from my Nexus 5 using Tapatalk

Related

Playstore

So, with a clean wipe and everything, every time I try to switch to a new ROM, the Playstore will forceclose on me every time no matter what ROM and what Playstore I try. Help, please?
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Are you restoring any apps or data from a backup? Try clearing cache and data for the play store and see if it helps
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NZitney said:
Are you restoring any apps or data from a backup? Try clearing cache and data for the play store and see if it helps
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Click to expand...
Click to collapse
Tried it
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Sorry to s your still having this issue. Have you tried to un install, reboot, reinstall, reboot. Something simple I know but is worth a shot.
Sent from my SCH-I605 using xda premium
Fixing permissions used to be the cure for force closes. Give thst a shot.
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I've tried everrrrrrything guys!
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Did u try flashing a newer set of gapps? Dont mean to sound like u dont know what ur doing but u havent really gicen a good step by step of what u have tried. Maybe go into settings, apps and google playstore and clear cache and data.
Sent from my SCH-I535 using xda premium
InfantryMarc said:
Did u try flashing a newer set of gapps? Dont mean to sound like u dont know what ur doing but u havent really gicen a good step by step of what u have tried. Maybe go into settings, apps and google playstore and clear cache and data.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
I've done all that. I've done all the average nerd would do
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Did you get this figured out yet. I'm curious as to what the problem was.
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mikeman45 said:
Did you get this figured out yet. I'm curious as to what the problem was.
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Click to collapse
Nope, I didn't. I'm just staying on one ROM for now if I flash a new ROM and restore data from a different one it will work, but then there's some problems that occur from restoring the data, you know?
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jakereeves31 said:
So, with a clean wipe and everything, every time I try to switch to a new ROM, the Playstore will forceclose on me every time no matter what ROM and what Playstore I try. Help, please?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Try this go to applications/Google play the clear data/catch then uninstall updates. Let it recalculate the app then try opening play store from app drawer. If it works it will reupdate the play store once you enter.
If that don't work then maybe time for a super wipe.
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Ya that sucks
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Jason Roach said:
Try this go to applications/Google play the clear data/catch then uninstall updates. Let it recalculate the app then try opening play store from app drawer. If it works it will reupdate the play store once you enter.
If that don't work then maybe time for a super wipe.
Sent from my SCH-I535 using xda premium
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Click to collapse
Yeah, that didn't work. There's not even an update to uninstall. And whenever I open the app, it doesn't even load or anything. It just goes caput
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Assuming you've deleted your Google account already? If not I would try that, reboot and add your account back. I doubt this will work since you've tried basically everything but.....
Ryno77 said:
Assuming you've deleted your Google account already? If not I would try that, reboot and add your account back. I doubt this will work since you've tried basically everything but.....
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Click to collapse
Yeah, I've deleted it, but I didn't reboot while it was deleted.
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Have you edited the lcd density at all? Did you uninstall or freeze any system apps that play store uses? Do you have system apps that you restored from earlier roms that were on different Android builds? Is your recovery and su app up to date?
This is what I'd try:
Go to app manager then all apps clear data and cache from Google services framework and play store. Reboot.
If that didn't work then id reboot to recovery then format system then advanced restore the system from a nandroid. Next wipe cache/dalvik and fix permissions, reboot.
Obviously, have/create a back up before hand
Surge1223 said:
Have you edited the lcd density at all? Did you uninstall or freeze any system apps that play store uses? Do you have system apps that you restored from earlier roms that were on different Android builds? Is your recovery and su app up to date?
This is what I'd try:
Go to app manager then all apps clear data and cache from Google services framework and play store. Reboot.
If that didn't work then id reboot to recovery then format system then advanced restore the system from a nandroid. Next wipe cache/dalvik and fix permissions, reboot.
Obviously, have/create a back up before hand
Click to expand...
Click to collapse
As soon as I flash any ROM, right when I sign into my Google account it force closes right away. I've tried clearing data and such.
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Buuump?
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Okay, I am thoroughly befuddled now. I odined back to stock and the issue is still there. The playstore immediately force closes upon signing into my Gmail. The only way I can flash a new ROM is if I restore data from another ROM which is no bueno
Sent from my SCH-I535 using Tapatalk 2
WTF could be wrong? this is definitely a first. I wish i could help you. It sounds like you tried everything

[Q] Facebook for Android not installing

F.Y.I I am writing this post of behalf of my sister...
Whenever my sister tries to install Facebook on her Galaxy S III from the Play Store, this message appears:
Unknown error code during application install: "-24"
She had accidentally uninstall Facebook when she tried to clear the data. Now it won't install again! Please help!
Has she rebooted her phone yet? If not have her reboot then try again. If this doesn't work then have her wipe data for Play Store Only!
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Sandman-007 said:
Has she rebooted her phone yet? If not have her reboot then try again. If this doesn't work then have her wipe data for Play Store Only!
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Click to collapse
Yes, that was the first thing we did. Will clearing the data for the Play Store cause any trouble?
kirbyfan64sos said:
Yes, that was the first thing we did. Will clearing the data for the Play Store cause any trouble?
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Click to collapse
It should not as long as you only do it for the play store only.
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Sandman-007 said:
It should not as long as you only do it for the play store only.
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Click to collapse
Just tried that. FB still won't install...
kirbyfan64sos said:
Just tried that. FB still won't install...
Click to expand...
Click to collapse
Guess it's time to install CM!
Sent from my SCH-I535 using xda app-developers app
stolo said:
Guess it's time to install CM!
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Her phone isn't rooted!!
Can she install other apps?
I didn't like the Facebook app, I use tinfoil for Facebook. You could always try another Facebook app.
Sent from my SCH-I535 using xda app-developers app

TWRP Failed to Decrypt Data

This has happend to many times,im starting to get pissed as the only way to fix it is to flash complete stock from pc and i have to start over, this is the 4th time its happening, anyone how how to fix? its pretty urgent, :/
I've had the same problem make sure you have the latest TWRP
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glorenzo7mm said:
I've had the same problem make sure you have the latest TWRP
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Click to collapse
I do, i haz twrp 2.6,
TWRP 2.6.3.4
http://techerrata.com/browse/twrp2/hammerhead
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glorenzo7mm said:
TWRP 2.6.3.4
http://techerrata.com/browse/twrp2/hammerhead
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Click to collapse
Im running that for the sures... , I just checked the one in my fastboot folder and its identical in file size and modification date and etc...
I will try reflashing that its the only time I've ever had a problem with that
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glorenzo7mm said:
I will try reflashing that its the only time I've ever had a problem with that
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Click to expand...
Click to collapse
Okai, Thanks alot bro,

Help! Two icons appear of the same thing installed

Hi guys, whenever I install something from the Google store or an apk app myself two icons of it appear and I always have to remove one, why is this the case? Can any one please help me?
Thank you
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Have you tried clearing data on the Google play app?
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Will try and post results thank you
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Try clearing cache and dalvik also.
Just clearing the app data from settings was enough and seems to have fixed the problem, but i also do appreciate the advice about cache and dalvik from recovery as well
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persianrisk said:
Just clearing the app data from settings was enough and seems to have fixed the problem, but i also do appreciate the advice about cache and dalvik from recovery as well
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Click to expand...
Click to collapse
Glad it was a simple fix
Sent from my SM-P600 using XDA Premium 4 mobile app

Can't install WhatsApp after downgrade

Hey guys, I updated my tablet to the latest nightly (the one from 06/06), but I faced some issues about camera and decided to go back to 4.4.2 (05/06 nightly). But now, when I try to install WhatsApp, I just get an error. When I try to install it using Terminal command 'pm install /sdcard/WhatsApp.apk, I get "INSTALL_FAILED_UID_CHANGED". That's strange, since I did a clean flash (formatted system, data and cache). What should I do? I need WhatsApp :crying:
fr4n said:
Hey guys, I updated my tablet to the latest nightly (the one from 06/06), but I faced some issues about camera and decided to go back to 4.4.2 (05/06 nightly). But now, when I try to install WhatsApp, I just get an error. When I try to install it using Terminal command 'pm install /sdcard/WhatsApp.apk, I get "INSTALL_FAILED_UID_CHANGED". That's strange, since I did a clean flash (formatted system, data and cache). What should I do? I need WhatsApp :crying:
Click to expand...
Click to collapse
Look in your phone with a root file explorer and find the data folder associated with whatsapp and delete it.
That should fix it.
Sent from my SGH-T999 using Tapatalk
---------- Post added at 12:40 PM ---------- Previous post was at 12:39 PM ----------
It should be in like /data/app-data/com.whatsapp or something.
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tokenpoke said:
Look in your phone with a root file explorer and find the data folder associated with whatsapp and delete it.
That should fix it.
Sent from my SGH-T999 using Tapatalk
---------- Post added at 12:40 PM ---------- Previous post was at 12:39 PM ----------
It should be in like /data/app-data/com.whatsapp or something.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Just looked for it, there's no such folder
fr4n said:
Just looked for it, there's no such folder
Click to expand...
Click to collapse
Did you check on your internal SD card?
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tokenpoke said:
Did you check on your internal SD card?
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Click to expand...
Click to collapse
There's the WhatsApp folder over there, but only backups inside.
Try this : I signed it using zipsigner
https://docs.google.com/file/d/0B9gDCTY7JI75cjVZZi1fai04a0U/edit?usp=docslist_api
Edit:
I forgot to give you permission, try this one instead
https://docs.google.com/file/d/0B9gDCTY7JI75cjVZZi1fai04a0U/edit?usp=docslist_api
Sent from my GT-P3100 using Tapatalk
fr4n said:
There's the WhatsApp folder over there, but only backups inside.
Click to expand...
Click to collapse
Try either system/app and data/data within the system file itself
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
lokesh.3440 said:
Try this : I signed it using zipsigner
https://docs.google.com/file/d/0B9gDCTY7JI75cjVZZi1fai04a0U/edit?usp=docslist_api
Edit:
I forgot to give you permission, try this one instead
https://docs.google.com/file/d/0B9gDCTY7JI75cjVZZi1fai04a0U/edit?usp=docslist_api
Sent from my GT-P3100 using Tapatalk
Click to expand...
Click to collapse
Tried your file, still nope.
ShapesBlue said:
Try either system/app and data/data within the system file itself
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
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Click to collapse
The file is there, but it won't show on the app drawer.
fr4n said:
The file is there, but it won't show on the app drawer.
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Click to collapse
Delete the files for what's app then reinstall. Any files that show up in either system/app or data/data, delete then attempt to reinstall
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
Seems like I solved the issue. Right after I finished setting my Google/CyanogenMod account and stuff, I immediately switched to ART. Now I did a complete reset and tried to install WhatsApp, this time being successful. Any idea about why ART blocks WApp?
fr4n said:
Seems like I solved the issue. Right after I finished setting my Google/CyanogenMod account and stuff, I immediately switched to ART. Now I did a complete reset and tried to install WhatsApp, this time being successful. Any idea about why ART blocks WApp?
Click to expand...
Click to collapse
Because the app is not art compatible.
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tokenpoke said:
Because the app is not art compatible.
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Click to expand...
Click to collapse
So, why it still works after I changed to ART?
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fr4n said:
So, why it still works after I changed to ART?
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Click to expand...
Click to collapse
Thats weird, lol.
Must be a bug in the app code.
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tokenpoke said:
Thats weird, lol.
Must be a bug in the app code.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Probably! xD

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