Hi Guys
This is a wierd issue. My daughter is travelling in South America. She has, to all intents and purposes, lost her iPhone 3 or 4 and has bought a new Samsung Galaxy S4. With her new phone she had to buy a sim card. Her only means of contact with us is via Whatsapp and Viber. Since she has a new number and the two apps work off the old phone number is there any way to restore her old accounts to her new phone?
Appreciate some help
Brian
BrianGM said:
Hi Guys
This is a wierd issue. My daughter is travelling in South America. She has, to all intents and purposes, lost her iPhone 3 or 4 and has bought a new Samsung Galaxy S4. With her new phone she had to buy a sim card. Her only means of contact with us is via Whatsapp and Viber. Since she has a new number and the two apps work off the old phone number is there any way to restore her old accounts to her new phone?
Appreciate some help
Brian
Click to expand...
Click to collapse
Hello,
As for Viber, she can simply reinstall it on her new device with the new sim, restoring previous account is not available.
Good luck!
So you are not talking about the messaging history to restore. But the app itself. In that case, I would say try to port the old phone number either to the new galaxy s4 or to a second device. After you get the number ported than its easy to intercept the whatsapp SMS verification code.
For the future, I recommend using a Google voice number to register with these apps. That way, you always have access to the number to verify. Of course you'll than have to deal with two numbers.. one is the real cell phone and the other for whatsapp and other apps.
Hello friends!
as i say to the tittle
i need urgent help from any of U!!
I need to know if there is a possibility to delete forever test messages(sms) from carrier provider server or whatsapp messages from whatsapp server sent with my galaxy S4???!!!
thanks in advance
ermal77 said:
Hello friends!
as i say to the tittle
i need urgent help from any of U!!
I need to know if there is a possibility to delete forever test messages(sms) from carrier provider server or whatsapp messages from whatsapp server sent with my galaxy S4???!!!
thanks in advance
Click to expand...
Click to collapse
what do you mean? of course you can delete a messege from your carrier
thanks for your answer!
i mean is there a possibility to delete permanently my text messages(sms) from their servers(carrier service providers)
or is there a possibility to delete whatsapp messages from whatsapp servers
ermal77 said:
thanks for your answer!
i mean is there a possibility to delete permanently my text messages(sms) from their servers(carrier service providers)
or is there a possibility to delete whatsapp messages from whatsapp servers
Click to expand...
Click to collapse
as long as the other party has the message as well there is no way to delete it from them only from your device... sorry.
can carrier provider experts read my whatsapp or viber messages???
or all that they can do is read my sms messages
ermal77 said:
can carrier provider experts read my whatsapp or viber messages???
or all that they can do is read my sms messages
Click to expand...
Click to collapse
they cannot legally read anything, they (unless they are criminal hackers) cannot read your whatsapps and regular texts are illegal for themk to read, so idk if they even can, but its for sure they will not
last question!
is 100% sure that carrier provider(example: vodafone, orange, tim) experts can read my whatsapp or viber messages( i know that sound strange)
Hi guys
It's probably been asked before, but I'll do it anyway
I have two android phones using my main SIM number, I alternate according to my mood or battery draining
I have viber installed on both, and every time I change phone, and start viber, the app asks my number to insert the new code blá-blá, and all my messages and call log vanish
Is there any trick to overcome this issue?
I have two different cell numbers from different carriers
My phones are Samsung S3 mini and Sony Xperia E
Cheers
Antonio
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: http://bit.ly/1dapLXE for info on how to back up your message history before deactivation.
antonioduarte said:
Hi guys
It's probably been asked before, but I'll do it anyway
I have two android phones using my main SIM number, I alternate according to my mood or battery draining
I have viber installed on both, and every time I change phone, and start viber, the app asks my number to insert the new code blá-blá, and all my messages and call log vanish
Is there any trick to overcome this issue?
I have two different cell numbers from different carriers
My phones are Samsung S3 mini and Sony Xperia E
Cheers
Antonio
Click to expand...
Click to collapse
You're telling me that you disallow two mobile phones logging into the same account, which is technically possible, because you think I might lose my phone and would want to sign out the other account.
Perhaps then, you could create a button in the interface to log out all other devices.
But no, you assumed what your customer would want.
Viber Team said:
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: (link removed because this forum does not want me to post links, yet another ****up) for info on how to back up your message history before deactivation.
Click to expand...
Click to collapse
Viber Team said:
Hey Antonio,
Your Viber ID is your phone number - just as you can only have one phone number per device, you can only have on Viber ID per mobile device.
As a security feature, when Viber is activated on a new device, your account is deactivated on your old device. This ensures that if your phone is lost or stolen, the person that gets your old phone won't be able to access your account. This is why you lose your call and message history. We recommend that you keep Viber installed on one device, but if you must switch please read here: http://bit.ly/1dapLXE for info on how to back up your message history before deactivation.
Click to expand...
Click to collapse
so, the same security feature is not included in the tablet/laptop version? this doesn t make sense. users should have the option to decide for themselves..
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
has anyone tried backing viber up on a tablet with titanium and then restoring it on the phone?
nikapos said:
so, the same security feature is not included in the tablet/laptop version? this doesn t make sense. users should have the option to decide for themselves..
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
has anyone tried backing viber up on a tablet with titanium and then restoring it on the phone?
Click to expand...
Click to collapse
just tried it, doesnt work...
Yes it work.
Oh is that genuine viber team replying? I do not but the theory of security. I have same account viber on my ph, small tablet, big tablet, 2 laptop and a desktop. Now recently got another phone and decided to use both alternately, viber cannot extend to second ph with sim. If i can fool viber that it is tablet, my problem would have solved.
I just lost all contacts and chat history when i try to install Viber on new phone (with same number). Viber on new phone was also without chat history and contacts. This "security feature" was completly unknown to me, and it is incredibly counter-intuitive and stupid. Facebok Messinger of course worked perfectly normal on both phones., when it was installed on new phone.
Same crap...this is quite not user friendly from Viber... I lost all my chats, and I can only use on 1 device. Shame on Viber.
Same to me. I logged in on the new phone prior to changing SIMs (beacuse I wanted the new phone to be ready when I do so), and every and all messages was deleted without notification. Also, my laptop wanted me to revalidate it with QR. Why doesn't it only warn me there is no fresh backup?
have you tried this? https://www.androidinfotech.com/2016/04/use-same-viber-account-in-two-different.html
I have installed Viber on my laptop, using Phoenix OS, and I lose all the things in my smartphone.
Really bad, just thought it's like in the Windows 10
As soon as I have bought new tablet with android 7.0 installed, I can't have any more viber on my blackberry Q5 and the new tablet at the same time.
I can't post the link because I don't have 10 posts on the forum.
support dot viber dot com slash costumer slash en slash portal slash articles slash 1593168
"Before you start
Download the latest version of Viber on your phone before you add Viber to your tablet. If you don't have the latest version, Viber will not sync between your phone and your tablet."
I need to use viber version 5.6.5.1885 on Q5, because only this version work on BB10 OS, and on android 7.0 tablet I can have the latest version. And when I activate viber on the phone, I am immediately logged out from tablet. And vice versa. While I was using viber on my older tablet with android 4.2.2. installed, I didn't have this problem.
So I need to use viber only on one device.
I don't know, but viber is definitely forcing us with such manners to have only the latest viber, if we want to have synchronized chats, and also in such manners we have to use only newest mobile devices.
Went to install Viber on my old phone while I work on the current phone. Didn't realize phones counted as 'primary devices', and that you can have only one. So as soon as I activated Viber on my old phone, I lost everything on the other phone. Some sort of warning would have been nice... @Viber Team
Viber support is anything but supportive... They cant even understand basic issues like why is there a possibility to use viber primary on phone and secondary on tablet and why cant this be done...
We have to find a new app that can do that
Just want to say that telegram sorted it out in a best way possible. You can have as many devices as u like and never will lose chat history. And viber has much bigger user base then telegram! Shame on you viber! If it isn't that a lot of people in my country use viber I would never install it! Telegram is much better in all things!
.
I have a problem with contact names
When I receive a sms the number comes like +2301234567
When I receive a call it looks like 1234567
For instance if I save the number +2301234567 to my friend’s name JOHN in my contact list i can see his name when a sms is received but can’t see his name when he calls me.
If i save the number 1234567 i can see his name in calls but not in sms!
I have my contacts saved on my SIM so i can’t add multiple numbers to a contact.
Any help would be very appreciated
I'm using a Lenovo k3 note with Cuoco92 ROM android 5.1
EDIT:
The only solution i found was to copy all contacts from SIM to phone and have numbers with prefix in one and without in the other.
aziok said:
I have a problem with contact names
When I receive a sms the number comes like +2301234567
When I receive a call it looks like 1234567
For instance if I save the number +2301234567 to my friend’s name JOHN in my contact list i can see his name when a sms is received but can’t see his name when he calls me.
If i save the number 1234567 i can see his name in calls but not in sms!
I have my contacts saved on my SIM so i can’t add multiple numbers to a contact.
Any help would be very appreciated
I'm using a Lenovo k3 note with Cuoco92 ROM android 5.1
EDIT:
The only solution i found was to copy all contacts from SIM to phone and have numbers with prefix in one and without in the other.
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
So the problem is fixed eventually or do you still need assistance?
nilac said:
Hi and thank you for using XDA Assist
So the problem is fixed eventually or do you still need assistance?
Click to expand...
Click to collapse
Well its fixed. Could have been a better fix but this one will do. Thanks
Hi I would like to block incoming text messages and calls from anyone who isn't in my phonebook. There is option to individually block specific numbers but its pain in butt and some annoying people will just buy another sim card :/
So my question is about do You know any legit app to do that or is it possible natively somewhere in settings.
My Device is Samsung Galaxy S7 G930f Super Man ROM Nougat 7.0
Thanks in advance :fingers-crossed:
Domino5 said:
Hi I would like to block incoming text messages and calls from anyone who isn't in my phonebook. There is option to individually block specific numbers but its pain in butt and some annoying people will just buy another sim card :/
So my question is about do You know any legit app to do that or is it possible natively somewhere in settings.
My Device is Samsung Galaxy S7 G930f Super Man ROM Nougat 7.0
Thanks in advance :fingers-crossed:
Click to expand...
Click to collapse
Have a look at TrueCaller on the Store.
Sent from my SM-G930W8 using Tapatalk