[Q] [HELP] some issues - Nexus 5 Q&A, Help & Troubleshooting

Ok so i have now idea what happand in the last time ..
my nex 5 woeked fine but suddenly someday it had some problems.
1. when im sending some masseges on whatsapp it doesnt send it.
2. "OK GOOGLE" doesnt work even though i rebooted the phone couple of times.
3. a few minutes ago i tried to remove my widgets and put them back again but when i presed long on the screen the bar of the "wallpapers , widgent and settings doesnt show up..
and i had some more issues but i can remember now , when it will happan ill tell
what can cause that ? please help :[
ill be thankful if someone could help me with it.

ohad123454 said:
Ok so i have now idea what happand in the last time ..
my nex 5 woeked fine but suddenly someday it had some problems.
1. when im sending some masseges on whatsapp it doesnt send it.
2. "OK GOOGLE" doesnt work even though i rebooted the phone couple of times.
3. a few minutes ago i tried to remove my widgets and put them back again but when i presed long on the screen the bar of the "wallpapers , widgent and settings doesnt show up..
and i had some more issues but i can remember now , when it will happan ill tell
what can cause that ? please help :[
ill be thankful if someone could help me with it.
Click to expand...
Click to collapse
1. There could be a myriad of reasons for this. However, you say "some" messages don't send which means its likely a problem with the recipient you are trying to send to. Perhaps they don't have connectivity?
2. Language needs to be set as US English in Settings.
3. Make sure you are not using a third party launcher like Nova. You may have accidentally installed it as part of your restore. What happens when you long press on the homescreen?

esskayy said:
1. There could be a myriad of reasons for this. However, you say "some" messages don't send which means its likely a problem with the recipient you are trying to send to. Perhaps they don't have connectivity?
2. Language needs to be set as US English in Settings.
3. Make sure you are not using a third party launcher like Nova. You may have accidentally installed it as part of your restore. What happens when you long press on the homescreen?
Click to expand...
Click to collapse
1. might be but i think its an issue because when i tried to send one massege it didnt work but when i sent another one it worked. haha wired.
2. thak you very much it did work , i accidently put the UK as default lang and not the US.
3.i had nova laucher but i deleted it. it happand on the stock rom and stock launcher.. its fine now because i rebooted the phone but its still wired..
BTW : i saw that someone here open a thread and he said there that the "Despicable me" game isnt work for him and he has some lags so i downloaded this game too and the game had a little bit low frame prob. i should worry about that ?
and thank you for the quick answer :]

Hmm.. a game like Despicable Me should run fine on N5. If you are experiencing any lag, then I recommend you install franco kernel

esskayy said:
Hmm.. a game like Despicable Me should run fine on N5. If you are experiencing any lag, then I recommend you install franco kernel
Click to expand...
Click to collapse
all the other gamse works fine except this one , im not playing that much in this game so its fine but ill consider to install that kernel. thanks alot [:

Related

Samsung Galaxy 3 with CyanogenMod 10

Hello Everyone,
Please excuse me if what i write is not on the right field or it doesn't make sense because i'm new to flashing ROMs,development etc.
Yesterday i spent a few hours to flash CyanogenMod 10 on my Samsung Galaxy 3 and everything went perfect even if it was my first attempt and i want to say a huge thanks to marcellusbe for his amazing job.
I want to mention some issues that i encountered:
1.It's impossible to move apps on sd card,not even with Titanium backup and if i try this from Settings>Apps>On sd card>Select an app>Move to sd card it says that couldn't move app.
2.Whenever i try to use another keyboard from Settings>Language and Input>Keyboard and Input Methods here a window pops up with my current keyboard and i press Set up input methods i get Unfortunately,Settings has stopped.
3.On Homescreen it's impossible to scroll wallpaper right or left even if i checked it on Settings>Launcher>Homescreen>Scroll Wallpaper.
4.There is a "bug" on the sound of my device that whenever i play music or sound i hear some noise that shouldn't be there.
5.When i try to make a call sometimes i don't hear a thing and sometimes the others don't hear me.
That's it for now.I would love to send these directly to marcellusbe but i can't find a way to do that.Please give me some tips or solutions.
Thank everybody for your time.
alexkiorp said:
Hello Everyone,
Please excuse me if what i write is not on the right field or it doesn't make sense because i'm new to flashing ROMs,development etc.
Yesterday i spent a few hours to flash CyanogenMod 10 on my Samsung Galaxy 3 and everything went perfect even if it was my first attempt and i want to say a huge thanks to marcellusbe for his amazing job.
I want to mention some issues that i encountered:
1.It's impossible to move apps on sd card,not even with Titanium backup and if i try this from Settings>Apps>On sd card>Select an app>Move to sd card it says that couldn't move app.
2.Whenever i try to use another keyboard from Settings>Language and Input>Keyboard and Input Methods here a window pops up with my current keyboard and i press Set up input methods i get Unfortunately,Settings has stopped.
3.On Homescreen it's impossible to scroll wallpaper right or left even if i checked it on Settings>Launcher>Homescreen>Scroll Wallpaper.
4.There is a "bug" on the sound of my device that whenever i play music or sound i hear some noise that shouldn't be there.
5.When i try to make a call sometimes i don't hear a thing and sometimes the others don't hear me.
That's it for now.I would love to send these directly to marcellusbe but i can't find a way to do that.Please give me some tips or solutions.
Thank everybody for your time.
Click to expand...
Click to collapse
Factory reset and reflash ROM
I gust tried this but nothing changed,i sent a massage to Marcellusbe and he made me understand that these issues are bugs that need to be fixed so i'll be patient.thank you.
Sent from my MT11i using xda app-developers app

[BUGS LIST] Android 5.0 Lollipop

GT-I9505G 5.0
Phone app: in Recents calls: shows unknow outgoing calls (this makes no sense since an unknown number can not be called)
Phone app: dialer is VERY laggy; when I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call. When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
Fix: Wipe Data/cache.
Photos app: pressing the left soft key, it opens a black menu.
Workaround: tap the three dots button at the top right.
FlashLight tile not present in quicksettings
Fix: Use the flash light in the camera app, the tile will appear after this
If you find other bugs, I'll add them to the list.
I would like to report these bugs to Samsung but still do not know who to contact, If anyone knows who to contact to submit bug reports, please tell me.
*Ringtone, phone won't hold custom ringtone-resets after reboot
-I have found that the dialer app is VERY laggy. When I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call.
-When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
I am stock 5.0. I haven't rooted or modded it... yet.
Am I crazy, or do we not seem to have the built-in flashlight that everyone else is talking about with lollipop? I can't find the darn thing anywhere.
archerymodz said:
*Ringtone, phone won't hold custom ringtone-resets after reboot
Click to expand...
Click to collapse
I set a mp3 custom ringtone too, and I do not have this issue.
BortFrenzy said:
-I have found that the dialer app is VERY laggy. When I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call.
-When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
I am stock 5.0. I haven't rooted or modded it... yet.
Click to expand...
Click to collapse
No problem here, which network operator??
vwlshrtg said:
Am I crazy, or do we not seem to have the built-in flashlight that everyone else is talking about with lollipop? I can't find the darn thing anywhere.
Click to expand...
Click to collapse
I know I'm going to sound like a crazy person saying this, but in case anyone else runs into this issue: the Flashlight setting was not available anywhere for me *until* I installed a third-party flashlight app (I installed Torch since it seems to have reasonable permissions). After I installed the app, the in-system Flashlight setting showed up in Quick Settings. I am not making this up.
No problem here, which network operator??
Click to expand...
Click to collapse
I am on Cricket. I have an update though. After after clearing the data/cache of the dialer app and restarting, it is much better. Still a very slight bit of lag when dilaing out, but it is more than acceptable. Also, I can answer with no problem. Not sure what was hanging it up, but all is good now.
---------- Post added at 07:34 PM ---------- Previous post was at 07:28 PM ----------
vwlshrtg said:
I know I'm going to sound like a crazy person saying this, but in case anyone else runs into this issue: the Flashlight setting was not available anywhere for me *until* I installed a third-party flashlight app (I installed Torch since it seems to have reasonable permissions). After I installed the app, the in-system Flashlight setting showed up in Quick Settings. I am not making this up.
Click to expand...
Click to collapse
You don't sound crazy. It appeared for me eventually as well. I never downloaded a flashlight app though. I started up the video app and turned on the light while taking a video. Not too long after, it showed up. I think you just need to use it in some fashion or another and it should show up.
When I try to delete a file from my microSD card using any file explorer app that has been updated for Lollipop's new API allowing write access to the external card, I am asked to grant access permission by choosing the root folder of the external storage when the Android "picker" is displayed. But the picker only shows internal storage, not listing external storage as an option.
highvista said:
When I try to delete a file from my microSD card using any file explorer app that has been updated for Lollipop's new API allowing write access to the external card, I am asked to grant access permission by choosing the root folder of the external storage when the Android "picker" is displayed. But the picker only shows internal storage, not listing external storage as an option.
Click to expand...
Click to collapse
I may be wrong, but try the SD card fix with this app. https://play.google.com/store/apps/details?id=nextapp.sdfix
archerymodz said:
I may be wrong, but try the SD card fix with this app. https://play.google.com/store/apps/details?id=nextapp.sdfix
Click to expand...
Click to collapse
Thanks for the suggestion. With Lollipop, the root-based work-around this app implements is no longer needed for apps that are updated to use a new Android feature. Android 5.0 introduces a way for asking the user to grant write access to the external SD card. That's what's not working as it should. I am also trying to add this to my own app and it fails in the same way. I'm guessing this is either a problem with version 5.0 that is fixed in 5.0.1 or is only affecting the I9505G, since I haven't found anyone else noting the issue.
Bugs
highvista said:
Thanks for the suggestion. With Lollipop, the root-based work-around this app implements is no longer needed for apps that are updated to use a new Android feature. Android 5.0 introduces a way for asking the user to grant write access to the external SD card. That's what's not working as it should. I am also trying to add this to my own app and it fails in the same way. I'm guessing this is either a problem with version 5.0 that is fixed in 5.0.1 or is only affecting the I9505G, since I haven't found anyone else noting the issue.
Click to expand...
Click to collapse
I am having the same problem also. When I try to move ,delete etc. a file using ES file explorer it fails every time. I get no message asking for permission to do so
either. Have tried root explorer also with same results.
Also my phone with 5.0 will not set a default ringtone. I can set one and it shows as the default but when I go to a contact that has default ringtone when I
click on it all I get is a generic low tone. I have to assign a custom ringtone to a contact for it to work when I get a call. This also happens with notification sounds.
In other words I cannot set default sounds for anything that work. Very frustrating and time consuming to have to go through every contact and program to set custom sounds for them!
I was having issues with sd card access with certain apps. It may have been because they have not been updated to use the new permission but I went ahead and did the platform.xml change and all is well again. I know it shouldn't be required, but it works.
The problem that I'm having last 2 day's is that I get a random message Simcard Removed. Phone freezes until I reboot it again. Very strange because the rom ( echoe lolipop 5.0 ) is now for almost two weeks on the S4 and worked flawlessly
Only thing I have changed , or added is the app android wear because my kids gave me a smartwatch for Christmass .
ciborio said:
GT-I9505G 5.0
Phone app: in Recents calls: shows unknow outgoing calls (this makes no sense since an unknown number can not be called)
Click to expand...
Click to collapse
Hi! (I'm italian)
I'm having the "unknown caller" bug too..
Is there any workaround for it?
Clearing Google Dialer cache/data did not solve the problem..
Thank you!
giodeluigi said:
Hi! (I'm italian)
I'm having the "unknown caller" bug too..
Is there any workaround for it?
Clearing Google Dialer cache/data did not solve the problem..
Thank you!
Click to expand...
Click to collapse
No workaround found so far. I'm Italian too. Could be a problem only for Italian provider?? Which provider do you have? I have 3 (H3G)
This problem is very frustrating
ciborio said:
No workaround found so far. I'm Italian too. Could be a problem only for Italian provider?? Which provider do you have? I have 3 (H3G)
This problem is very frustrating
Click to expand...
Click to collapse
3 here also..
giodeluigi said:
3 here also..
Click to expand...
Click to collapse
I'm having this issue too I'm italian and I have fastweb provider that use h3g line :/
I don't own a gs4 I have a nexus but the bug is the same I was searching for someone else with this problem coz everywere I ask no one have this kind of problem I'm happy I found someoe else expecting this...
Hope someone will find a fix or a workaround,I've tried using 3rd app dialer and the bug persist...
Airlibik said:
I'm having this issue too I'm italian and I have fastweb provider that use h3g line :/
I don't own a gs4 I have a nexus but the bug is the same I was searching for someone else with this problem coz everywere I ask no one have this kind of problem I'm happy I found someoe else expecting this...
Hope someone will find a fix or a workaround,I've tried using 3rd app dialer and the bug persist...
Click to expand...
Click to collapse
Could you try newest Danvdh rom (23/1 build) to see if the problem has been solved?
I am back to 4.4.2.
Thank you!
giodeluigi said:
Could you try newest Danvdh rom (23/1 build) to see if the problem has been solved?
I am back to 4.4.2.
Thank you!
Click to expand...
Click to collapse
I have a nexus device I Can't run that rom I'm sry

[Q] No push notification on data screen off

Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
The same problem happend for my,
Also the gmail app working good when turn screen off.
no push Notifications for certain app's like WhatsApp, Instgram, and others apps.
what is the best way to contect with Huawei?
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Hello everyone,
Simona Simmy said:
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
Click to expand...
Click to collapse
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
technogeek said:
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Click to expand...
Click to collapse
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
Simona Simmy said:
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Click to expand...
Click to collapse
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
microdog said:
Hello everyone,
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
Click to expand...
Click to collapse
I knew you have one thing wrong ...
You in your 4th picture u have all apps set to notify .. that is WRONG ....
The notify in this case doesn't mean that they will notify you but it will notify pop up if u want allow app push notifications ..
So change desired apps from notify to allow .. ! that is why you not receiving them ..
Check which apps u want 100% allow and the res you trust less select notify ..
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
microdog said:
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
Click to expand...
Click to collapse
Leave it to allow and restart phone ..
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
microdog said:
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
Click to expand...
Click to collapse
which rom u using ?
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
microdog said:
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
Click to expand...
Click to collapse
SP05 is beta dwngr. to B120SP04 try again ..
i am using 127 is beta too and have feeling same behavior as sp05
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
microdog said:
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
Click to expand...
Click to collapse
yeah flash it locally
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
microdog said:
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
Click to expand...
Click to collapse
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Simona Simmy said:
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
Click to expand...
Click to collapse
What do you mean by "dirty kernel ? And by the way I don't know how to flash one. When I click to "Download" a link error is indicated.
The problem is also on Facebook Messenger or Tapatalk for exemple.
---
Hi Nirak,
Nirak said:
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Click to expand...
Click to collapse
Thanks for your help.
I don't know if the exact same option exist on Huawei phones, but it could be this : "Enable always-on mobile data" in the Mobile Network Settings menu as shown on the attached screenshot...
I tried Push Notification Fixer (non-root version cause my phone is not rooted) and it doesn't solve the issue. But I don't think it could cause it's not about disconnection after some time like the problem that PNF fixes, it occurs as soon as the screen is off.
I'm not quite sure if it is an Android/Huawei issue or a WhatsApp issue. But this strange behavior occurs with at least 3 other apps so I think it's rather a system issue.
It's a bit confusing. Anyway, thank you all for your contribution !
If you can find this settings page in your phone try the 'menu' button to look if there's something similar i described (always synchronize etc...)

How to stop incoming calls from preventing you to use the phone?

Hi...
I finally got the phone 3 days ago, but noticed that when i get incoming calls i can't use the phone untill the call ends or untill i answer it, what stopping me from playing / writing messages of even use Facebook app untill: 1. I answer the call. 2. I ignore the call, and wait for the other person to hang up.
I had other phones that i could just press the "Home" button and continue with my things.
Is there any solution for that?
liav12 said:
Hi...
I finally got the phone 3 days ago, but noticed that when i get incoming calls i can't use the phone untill the call ends or untill i answer it, what stopping me from playing / writing messages of even use Facebook app untill: 1. I answer the call. 2. I ignore the call, and wait for the other person to hang up.
I had other phones that i could just press the "Home" button and continue with my things.
Is there any solution for that?
Click to expand...
Click to collapse
Install Google Dialer and give it all permissions. Best thing I ever did
Galactus said:
Install Google Dialer and give it all permissions. Best thing I ever did
Click to expand...
Click to collapse
I can't find the dialer in playstore, i downloaded from apkmirror and i can't install to my phone. Maybe can y help me?
Ahh yeah you need a specific one. This works well
https://forum.xda-developers.com/moto-z-play/themes/app-root-google-dialer-10-1-161735957-t3636608
grab version 17 or newer
Great thanks
But the problem is that i think i have to root the phone, because even after installing the latest version and allowing permissions to the Dialer app i still get the calls from the default HTC original dialer.. Im using the last version (17)
liav12 said:
Great thanks
But the problem is that i think i have to root the phone, because even after installing the latest version and allowing permissions to the Dialer app i still get the calls from the default HTC original dialer.. Im using the last version (17)
Click to expand...
Click to collapse
you need to go into app settings and make google dialer the default phone app
Iv'e put the dialer as default everywhere also in the app category, it still only shows the calling icon on top of the screen, also won't show any contacts names when incoming calls..
Did you got this to work in your phone perfectly?
Aren't there any other apps that can be used instead?
liav12 said:
Iv'e put the dialer as default everywhere also in the app category, it still only shows the calling icon on top of the screen, also won't show any contacts names when incoming calls..
Did you got this to work in your phone perfectly?
Aren't there any other apps that can be used instead?
Click to expand...
Click to collapse
Yes it works perfectly.
Set as default, enable all permissions for it and it will work fine. Plenty of us are using it without any issue. What do you mean by "only shows calling icon on top of the screen". That sounds like the google dialer which is what it is supposed to do and not take up the entire screen.
I don't know, it just wont work properly on my device, i did all what you said above and restarted the device and still.. i only get the icon on the notification bar at the top of the screen when call enters.
I gave up and downloaded "Drupe" - wonderfull app really does the job well and also looks great (cost me about 4$ - worth it), better than the default HTC's app.
Thanks for the help!
You have to go into setting>application>Phone>application>Phone application, select the app you installed, then you may see the different calling screen when you call someone / receive a call. (not a football fan so installed normal v17)

Irritating things with the Global software...

Hi,
As we now probably all know, the Global version of this ROM lacks a lot of features : no gestures, no dark mode...
But even without those missing parts, it is still irritating...
Here are the three things that are bothering me :
- 1°) the notifications : I have 2 SIM cards inside that thing. It constantly reports that I have a new voice message. But whatever SIM card answering machine I call, tells me "You have no new message". I erase the notification. I keeps popping up again...
- 2°) the dialer : when I get a call, I have to swipe up to answer it. On every other phone, a short swipe is enough to answer the call. On this device, I have to swipe up to the top of the device for it to understand that I would like to answer the call...
- 3°) whatever I do, the default app selected for SMS messaging is not kept after a reboot. I use Textra. I select it as the default app. Each time the phone is rebooted, I have to tellit that I want to use Textra again as default mesaging app.
Do you guys have those problems also ?
Regards.
It's not a real problem or bug, but really irritating
I have some more:
I know it's nitpicking buuuuut
1. When watching YouTube vids and touching the triggers by accident, it brings up the scroll bar and does not go away untill you let go of the triggers.
2. Can't silence notifications.
3. Unreliable OTG USB file transfers (gets stuck)
4. When increasing the volume on Bluetooth devices, it only goes up by 0 or 2
5. My alarm clock never works
6. Switching between Sim Cards is super slow
7. Searching for settings is difficult
And some more things that I can't think of the top of my head.
SmartViewYTC said:
I have some more:
I know it's nitpicking buuuuut
1. When watching YouTube vids and touching the triggers by accident, it brings up the scroll bar and does not go away untill you let go of the triggers.
2. Can't silence notifications.
3. Unreliable OTG USB file transfers (gets stuck)
4. When increasing the volume on Bluetooth devices, it only goes up by 0 or 2
5. My alarm clock never works
6. Switching between Sim Cards is super slow
7. Searching for settings is difficult
And some more things that I can't think of the top of my head.
Click to expand...
Click to collapse
Hi,
Hum... That can be sorted I think
1°) About your thing with the button triggers : install Button Mapper. Open it. Choose to add a new button and tap the left or right trigger button. Once created, say you don't want any action to be configured. You should be good to go
2°) You can silence notifications. But you have to do that under "Notifications" and not under "Sound"... Go figure !!!
3°) Hum... Have you tried to format your card to another format like FAT ? I don't use that feautre so I can't really tell.
4°) Yes. I think that is true. But will try to confirm later when I'll use it in my car audio.
5°) Mine works... I think.
6°) It is not unusually slow here...
7°) The way they organized the settings is just... super stupid.
Conclusion : I think I will try to install the chinese ROM and root it to see if I can use that with better results.
Hi,
Another thing is totally stupid to me : that is the fact that you cannot pin an app to stick even if Recents are cleared.
So I can have gestures enabled because the stupid people at Nubia removed that from the EU/US ROM.
But that requires access to "Accessibility" services.
As soon as I clear recents, that feature is disabled...
And as it is gestures => no more control over device !!!
SHEER STUPIDITY !!!!
All in all, I think I will return the device within the next 3 days within my right of withdrawal.
Hardware is brilliant. Softwa
I will be returning mine also. Such a shame the software sucks.
ermacwins said:
I will be returning mine also. Such a shame the software sucks.
Click to expand...
Click to collapse
Let us know how that goes. I've seen several posts on other forums complaining that Nubia is not answering emails when it comes to returns and RMA's for the Red Magic 3. Some have started disputes with Paypal to try and get their money back.
NexusPenguin said:
Hi,
Hum... That can be sorted I think
1°) About your thing with the button triggers : install Button Mapper. Open it. Choose to add a new button and tap the left or right trigger button. Once created, say you don't want any action to be configured. You should be good to go
2°) You can silence notifications. But you have to do that under "Notifications" and not under "Sound"... Go figure !!!
3°) Hum... Have you tried to format your card to another format like FAT ? I don't use that feautre so I can't really tell.
4°) Yes. I think that is true. But will try to confirm later when I'll use it in my car audio.
5°) Mine works... I think.
6°) It is not unusually slow here...
7°) The way they organized the settings is just... super stupid.
Conclusion : I think I will try to install the chinese ROM and root it to see if I can use that with better results.
Click to expand...
Click to collapse
I tried the button mapper app but it's not working. Can you provide more info on how you did it?
xphyle1971 said:
Let us know how that goes. I've seen several posts on other forums complaining that Nubia is not answering emails when it comes to returns and RMA's for the Red Magic 3. Some have started disputes with Paypal to try and get their money back.
Click to expand...
Click to collapse
I emailed them yesterday that I want to refund the phone due to problems and they sent me a form to fill in a few hours ago. [email protected]
ermacwins said:
I emailed them yesterday that I want to refund the phone due to problems and they sent me a form to fill in a few hours ago. [email protected]
Click to expand...
Click to collapse
I put in the return mine as well I'm just not happy with the software, this is what I was told
DJW35 said:
I put in the return mine as well I'm just not happy with the software, this is what I was told
Click to expand...
Click to collapse
how did you return it?
I have no return option in order details
also how did they accept it if you used the phone? they say in their policy that the phone must be unused
DJW35 said:
I put in the return mine as well I'm just not happy with the software, this is what I was told
Click to expand...
Click to collapse
Did you fill in the form they emailed you? Is the case number the order number?
omer919 said:
how did you return it?
I have no return option in order details
also how did they accept it if you used the phone? they say in their policy that the phone must be unused
Click to expand...
Click to collapse
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it
DJW35 said:
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it
Click to expand...
Click to collapse
The form is not accepting my IMEI number. Did you have this problem?
DJW35 said:
As long as you return it in the first 15 days you can return it used or not, and I emailed their customer support to return it
Click to expand...
Click to collapse
I am returning mine as well due to these software issues, and I received the same response about DHL. They did not say they would not take it even though I had used it, they agreed that I could return it because I was within my 15 days. I would assume as long as you didn't damage it (screen cracks, water damage, etc), they should still be able to process the refund.
For me, GLS is the courier. Never heard of them.
I hope if they get so much people returning the device because of it's lousy software, they may consider improving it...
Let's wait and hope...
Anyone had their refund yet?
NexusPenguin said:
Hi,
As we now probably all know, the Global version of this ROM lacks a lot of features : no gestures, no dark mode...
But even without those missing parts, it is still irritating...
Here are the three things that are bothering me :
- 1°) the notifications : I have 2 SIM cards inside that thing. It constantly reports that I have a new voice message. But whatever SIM card answering machine I call, tells me "You have no new message". I erase the notification. I keeps popping up again...
- 2°) the dialer : when I get a call, I have to swipe up to answer it. On every other phone, a short swipe is enough to answer the call. On this device, I have to swipe up to the top of the device for it to understand that I would like to answer the call...
- 3°) whatever I do, the default app selected for SMS messaging is not kept after a reboot. I use Textra. I select it as the default app. Each time the phone is rebooted, I have to tellit that I want to use Textra again as default mesaging app.
Do you guys have those problems also ?
Regards.
It's not a real problem or bug, but really irritating
Click to expand...
Click to collapse
I notice these weird things too but doesn't bother me too much. Coming off several other Chinese devices lately these are not so bad and hopefully get dealt with by a software update or by someone here.
Have they ever fixed the touch trigger issue with YouTube?
Mountainmohawk said:
Have they ever fixed the touch trigger issue with YouTube?
Click to expand...
Click to collapse
From version 2.07 to version 2.10 on YouTube, triggers did not fix!

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