Sprint Nexus 5 SMS issues. - Nexus 5 Q&A, Help & Troubleshooting

Does anyone else has SMS take forever to send or have to be retried like 5 times before it sends? Its awful, even wkth full bars its an issue.

What carrier are you using? Sms problems are more often related to network issues rather than the phone itself.

I dealt with this problem for months with my HTC evo 4g lte, which is why I finally bought out my contract and went with a different provider.
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PaulB007 said:
Does anyone else has SMS take forever to send or have to be retried like 5 times before it sends? Its awful, even wkth full bars its an issue.
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Seems to be a hangouts issue honestly. 3rd party apps work fine

Related

Anyone have this happen?

So a couple of times my phone won't let me make calls. It tries connect and then does a short beep. I have to do a airplane no airplane mode to get it.to make.calls again.
Sent from my HTC One X using XDA
It happens to me couple times too ... too bad my 30 days return expired.. Planning to go through warranty center now ... It's kind of annoying because it happens kind of randomly
I have this same issue. They swapped the sim card so I'm going to see if that fixes the problem.
Is it a phone or network problem? On my third phone
Sent from my HTC One X using XDA
I just got my sim swapped, and it still happens.. It looks like phone because my phone has full signals while it happens. It usually happens after long charge
asjdwf said:
Is it a phone or network problem? On my third phone
Sent from my HTC One X using XDA
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I believe it's a software issue. HTC issued a statement regarding the WiFi issue, that until you get the OTA fix, you need to turn WiFi off and on again to deal with the bug. I haven't had the issue with phone calls that you're having, but I have had the phone drop the mobile data connection completely, or sometimes get locked to EDGE. The Airplane off/on trick fixes it, so I suspect it's similar to the WiFi bug.
If you can put up with it for now, it'll surely be fixed with an update before too long.
Good. Just wondering because everything else on this.phone is good. Ty
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Just making sure it's not.something.I need to return the phone or not for.
Sent from my HTC One X using XDA
Lost all
I had problems at first just losing data and then finally after much time spent trying things with Rogers I lost all connection. Unable to make calls, no data, no signal. Got new one sent and so far so good for 5 days now.
Never lost data on this one bit had the no calls yesterday. None today. Maybe it will be ok. Someone said it.may be fixed. Just don't want to have to return the phone again.
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D
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PpSaqAent from my HTC One X using XDA
Is a fix on its way?
I had this happen to me two days ago. The status bar indicated that I had a good connection and I was able to send and receive emails and use the web browser, but I couldn't send/receive texts or phone calls. After a restart, I had two voicemails and a few text messages (from an irritated wife!). I had been trying to make calls and send texts when she was calling and sending texts, so I wasn't just missing notifications.
Any word on whether this I a software or hardware problem? I still have some time before my 30 days is up and I tempted to go back to an iPhone if there is no fix.
I hope HTC releases an OTA soon...
This sounds like a network problem to me. In high traffic areas where cellular towers are overloaded , ATT service literally stops working. My entire trip to NYC I had no working service in Manhattan for this reason, and every professional sporting event I've ever been too the same problem has occured.
The "bars" were always good, but no texts or calls could be placed or received.
This happened on my a777, solstice, HTC aria, and Infuse
Seems like a reasonable explanation, except it has never happened before and was fixed as soon as I restarted the phone.
This happens to me EVERY time I am in an area with no (or really poor) service for an extended period of time, one of my classes doesn't get service because of the location of the building.. I've already gotten a sim swap and had my device swapped, it still does the exact same thing, only way to reconnect is by restarting the phone or turning airplane mode on or off. Hopefully it's not a widespread hardware issue and just a software issue that HTC can fix. Only problem is that AT&T has a history of taking FOREVER to get out an update that a manufacturer releases.
Oh and this never happened on my Xperia X10, even in the same class where I lose service.
Sent from my HTC One X using XDA

Nexus 5 dropping me off Network ??

So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
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I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
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I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
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scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
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If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
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right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
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There were some bell users complaining about it in the other thread as well
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yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
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It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.

Calls going to voicemail

Hey guys. This is my second nexus5 ( first one had some screen bleeding issues) and I'm kind of upset. I love the phone..love anything nexus but people are calling me and it goes to voicemail. It doesn't always happen, and seems to happen more on WiFi than anything else. Happens rooted or not, Google voice or messaging apps installed or not, stock or custom ROM..
I swapped the Sim card, factory reset, unroofed/flashed stock..etc all that jazz and still happening. I'm probably going to go to my local T-Mobile store and swap this one out too I really like the nexus and don't want to have to get another phone but if this is an issue I just might.
Any thoughts? Have any of u had issues like this ?
Sent from my Nexus 5 using Tapatalk
Try forcing your mobile data into 3G mode instead of LTE for the time being. I had this issue as well where I was missing calls without my phone even realizing it got a call. The only way I knew was that the caller either left a voice-mail or my Google voice sent an email that I missed it. I'm also on T-Mobile, though I got my phone from Google.
Switching to 3G mode seemed to have resolved it.
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I had this issue when I use to walk around with my wifi radio enabled all the time to snag wifi when I was on campus. Not a good idea. Something is up with the wifi to cellular radio handoff. I would lose the ability to get calls/ texts in a timely manner without a reboot. For now, Wifi is a no go. Gets buggy

sm n915w8 dropping service issue

I recently upgraded into the note edge and I'm experiencing consistent service loss. Seems like anytime I use anything network related ( cell network ) after a very short period of time it drops signal and take 5 mins or so to reconnect.
It's running 4.4 android and there are no official updates available to me
I'm on the sasktel network. This is very frustrating as I really do love the device.
I don't believe it's a hardware issue I strongly believe it's software related.
I've googled and have found that the Sprint Edge was giving some people grief but I have seen few to no solutions (and the ones I've tried have done me no good)
Please help!
Ive got the sprint 915p and mine does the same thing. Very annoying. Inly way to stay connected 100% of the time is to stay on 3g which sux. It is a known issue from what i have seen. Some phones are said to work themselves out of it. Inwiped my sim card points down with alcohol and forced my phone to reprovision and do a hands free activation. Seems to have actually helped some.
Sent from my SM-N915P using XDA Free mobile app
I also experienced the same thing and I thought I am the only one. Mine is a Bell Note Edge and using it under Telus network. Since acquiring this one 2 weeks ago, it has been a constant pain. There are times when my network signal would drop from 5 bars to no service and lasts for about 2-5mins for every 10-15mins of each hour. I had replaced my old sim card and purchased a new one a few days after getting the Note Edge. There are times that restarting the phone would fix the issue for about a few mins then it would go back to no signal. There are times when my LTE would just hang for a good minute or so. No problems with wifi connection and data up/down is consistent.
I also believe that this is software related. I had the somewhat of a similar experience with my LG G2 but this was in regards to the Wifi d/c issue. I had to wait 2 months for a dev to look into the issue and when he did, i flashed the modded kernel and wifi was better after that. I also contacted Samsung Mobile and the customer rep mentioned that they are not aware of any issue, which meant he didnt know jack at all. Hopefully somebody figures this out. I had to revert to my Note II as my daily driver.
Ya i wish there was someone out there that knew what exactly the problem was and could fix it. Its annoying when someone on here says its a known issue and clearly there are people having problems and complaining about it then the service representative says they dont know anything about a known issue.
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I had the same problem with sprint. Went there and found out that I had a bad phone. They ordered a replacement and swapped it out. No issues after that.
Sent from my SM-N915P using XDA Premium HD app
Ya im gunna do the same thing its just a matter of having time. They want to look at your phone and "replicate the problem" before they replace it. I have already sat there for an hour to tell me about certain towers being down. I guess it was working ok for them when they looked at it. Its not all the time for me. Its that every once and a while when i got time to kill and i dont have wifi that it decides to act up that pisses me off
Sent from my SM-N915P using XDA Free mobile app
I get that too. There are days and hours where my phone cell network signal works flawlessly. There are days when I could barely get a signal.
Ya its random with me too. After wiping all the pads on the sim with alcohol and doing a hands free activation ot seems to be doing a lot better though
Sent from my SM-N915P using XDA Free mobile app
On sprint, since i updated to LP, this hasnt been nearly as much of a problem. .. 1 dropped call in a week, in a busy theme park, in a tunnel....

Problems with sending and receiving messages

Yesterday I had some trouble with sending messages, usually they would be send within 2 seconds but it took more than 30 seconds. Today same problem and later today I didn't receive any messages while the other person did send them..
What can be the problem?
After restarting my phone yesterday, the problem was fixed but today the problem started again.
I wish I could tell you. I just took a $50. loss to return our Honor 8. Text messaging was too unreliable--costly (missing out on important communication) too. It was using the same service as our other phones (the same sim in other phones had no issues). We're in US using AT&T. I can only assume there's a radio glitch when experiencing a weak signal although I didn't bother to check signal strength at the time of each failed text. We seem to be the only 2 having the issue.
Sent from my Nexus 5X using Tapatalk
Did you just update to Nougat?
Don't use the default messaging app if you are experiencing this. Use alternatives like Textra or pulse, that is the only way to fix your SMS problems apparently. If you also have MMS problems too, these messaging apps will fix it too.
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In my case, not upgraded to nougat. This was my son's phone, and he thinks (I agree) that the basic texting should work. I just wish he'd gotten po'd with the phone before return deadline on Jan 31. At least Discover card appears to be honoring the 90 day guaranteed return benefit. They won't refund the sales tax or pay shipping.
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