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Nexus 5 screen has broken

Hi,
Last night while using my nexus, my screen suddenly bled around the corners really bad and now my screen looks washed out and has a yellow tint to it if viewed from an angle!
Anybody else had this problem?
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"EDIT"
Now looking at this screenshot, its how my phone screen is meant to look, does that mean this could be a digitiser problem?
Sent from my Nexus 5 using Tapatalk

doug143 said:
Hi,
Last night while using my nexus, my screen suddenly bled around the corners really bad and now my screen looks washed out and has a yellow tint to it if viewed from an angle!
Anybody else had this problem?
"EDIT"
Now looking at this screenshot, its how my phone screen is meant to look, does that mean this could be a digitiser problem?
Sent from my Nexus 5 using Tapatalk
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Nope. Its not the digitizer. The digitizer is a clear glass that processes you touches into data that is than put into a map that tells the phone what part of the screen was touched. What you are seeing is either LCD's LCD layer or its backlight. Either way you need a new LCD. The n5 has the digitizer and LCD fuzed to cut down on thickness. So the entire front panel needs to be swapped. 130-150 USD cost. It is however nearly impossible for anything other than a faulty part to cause this. So you should still be able to get it replaces with ease. As for anybody else having this issue. It has plagued LCD screens on phones forever IPS's especially.
Sent from my Nexus 5 using xda app-developers app

whozilla said:
Nope. Its not the digitizer. The digitizer is a clear glass that processes you touches into data that is than put into a map that tells the phone what part of the screen was touched. What you are seeing is either LCD's LCD layer or its backlight. Either way you need a new LCD. The n5 has the digitizer and LCD fuzed to cut down on thickness. So the entire front panel needs to be swapped. 130-150 USD cost. It is however nearly impossible for anything other than a faulty part to cause this. So you should still be able to get it replaces with ease. As for anybody else having this issue. It has plagued LCD screens on phones forever IPS's especially.
Sent from my Nexus 5 using xda app-developers app
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I'm in the UK and purchased the phone from an independent retailer, hopefully they will repair it for me, apparently the repair it within the manufacturers warranty.
Only had the phone for 4 months!
Thanks for the reply!

4 months! Longer than the rest of us then
Sent from my Nexus 5

pepdavies said:
4 months! Longer than the rest of us then
Sent from my Nexus 5
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Haha my bad, 2 months and 16 days to be precise!
*UPDATE*
Just to update, the phone has now developed around 10 dead pixels at random locations on the screen and the colour is all washed out around the edges!
Taking the phone into Phones 4 U after work and they're going to send away to get fixed, hope LG just replace the device.

doug143 said:
Haha my bad, 2 months and 16 days to be precise!
*UPDATE*
Just to update, the phone has now developed around 10 dead pixels at random locations on the screen and the colour is all washed out around the edges!
Taking the phone into Phones 4 U after work and they're going to send away to get fixed, hope LG just replace the device.
Click to expand...
Click to collapse
They should replace it. Its one of those problems they anticipate. My HTC one had that issue.
Sent from my Nexus 5 using xda app-developers app

whozilla said:
They should replace it. Its one of those problems they anticipate. My HTC one had that issue.
Sent from my Nexus 5 using xda app-developers app
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Yeah i took it in today and it has been sent away for repair, think it'll get passed to LG from them and hopefully they just replace it, hate the thought of using a phone thats had the front panel replaced lol dunno why.
7-10 days i got told, that's like 7-10 years for me love my nexus.
Went into Phones 4 U and the guy tried to tell me they didn't sell that phone..... well yes you do coz this is where i bought it! haha
Anyway, hopefully it'll be quick and painless.

Some what of a pink tint on screen

I've noticed that on white backgrounds such as Web browsing, there is slight pink tinting going on on the left side of my screen, and the lower bottom of the screen. However it is most apparent when using the keyboard, then the left side of the keyboard has a slight tint of pink and the other looks ok. I can't really use the demo store units a base to go off of, since those screens have burn in already from prolonged use. I did compare my friends note 4 to my screen, and his looked uniform (although a tiny yellow tint across the whole screen, but uniform). I value uniformity since that would not bug me. Anyone else notice this issue?
Sent from my SM-N920T using Tapatalk

Well it doesn't matter since tmobile is now sending me a brand new one.
Sent from my SM-N920T using Tapatalk

This has been an issue on every Samsung phone since the S4. Odds are your replacement will also have it to some extent.
Sent from my SM-N920T using Tapatalk

Mine first one had sort of a round pink area on the right edge of the screen, and once you saw it you couldn't look away. I had it replaced and the new one is much better.
Sent from my SM-N920T using XDA Free mobile app

drivn2fast said:
Mine first one had sort of a round pink area on the right edge of the screen, and once you saw it you couldn't look away. I had it replaced and the new one is much better.
Sent from my SM-N920T using XDA Free mobile app
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But it's not perfect correct? My friends note was completely uniform, I was amazed lol
Towle said:
This has been an issue on every Samsung phone since the S4. Odds are your replacement will also have it to some extent.
Sent from my SM-N920T using Tapatalk
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It might have it, I would hope that it would not have it as much. And I really hope it won't be worse.
Sent from my SM-N920T using Tapatalk

helikido said:
But it's not perfect correct? My friends note was completely uniform, I was amazed lol
Sent from my SM-N920T using Tapatalk
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I think it's pretty close to perfect, but the pink area was really noticeable on the other one. There is nothing that noticeable on the new one's screen.
Sent from my SM-N920T using XDA Free mobile app

I'm noticing this on my new note 5 as well just in the bottom half of my screen its very subtle and hard to catch on camera but I can see it the stock Samsung keyboard instead of being a greyish color looks more of a light pinkish color its quite annoying I just got my phone on Thursday I may just drop by T-Mobile and have them replace it with in my grace period.

drivn2fast said:
I think it's pretty close to perfect, but the pink area was really noticeable on the other one. There is nothing that noticeable on the new one's screen.
Sent from my SM-N920T using XDA Free mobile app
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Nice, I hope mine is close to perfect too, because having a slightly pinkish left side on higher brightness while reading text is annoying.
bsanto9 said:
I'm noticing this on my new note 5 as well just in the bottom half of my screen its very subtle and hard to catch on camera but I can see it the stock Samsung keyboard instead of being a greyish color looks more of a light pinkish color its quite annoying I just got my phone on Thursday I may just drop by T-Mobile and have them replace it with in my grace period.
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I'll let you know how the new note I get fares. But that's exactly how I noticed it, through the keyboard.
Sent from my SM-N920T using Tapatalk

I just had mine replaced brand new because of my 14 day grace period and the new one has no such problem. Screen looks great and not a hint of a pink hue or a pink tint anywhere. I posted a picture of the new one, the lower left corner of the keyboard on my old one was where it was most notable.
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Had the same problem. Tmobile reps thought I was crazy. New on has no such problems.

jbbuie said:
Had the same problem. Tmobile reps thought I was crazy. New on has no such problems.
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I'll be getting mine today and I'll take a picture of both with my G3. But yeah, mine did have an overall pink tint to the whole screen. Just like yours.
bsanto9 said:
I just had mine replaced brand new because of my 14 day grace period and the new one has no such problem. Screen looks great and not a hint of a pink hue or a pink tint anywhere. I posted a picture the lower left corner of the keyboard was where it was most notable.
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I really hope mine is perfect today.
Sent from my SM-N920T using Tapatalk

Wow that looks really bad buddy all that link would big the crap out of me. Fingers crossed the new one looks awesome. I ecstatic that my new one looks great batter life sucks but I'm working on getting that better
Sent from my SM-N920T using Tapatalk

So what was the end result of your new Note 5 ? Hopefully good
Sent from my SM-N920T using Tapatalk

Well I received my replacement and I'm somewhat neutral about it. The condition is completely flipped now. The right side of my screen has a pink tint to it, except this time it doesn't extend from the side to almost half the screen like my older note did. The pink tint is somewhat more noticeable though, as in darker. Another thing I noticed was that this screen has a more noticeable screen flicker than the older one on max brightness over white backgrounds. I'll post pictures soon for you guys to see a difference. But at this point, I think I'm going to wait it out 15 days to wait on new stock to come then test my luck again.
Sent from my SM-N920T using Tapatalk

Damn, that's terrible I would call tmobile right back and let them know they sent you a defective replacement device. But i t makes sense to wait as well.

how's everyone's screen color uniformity?

I'll never in my life get a perfect phone.. ever. out of every android I've had, none have ever been perfect.
either way, how's everyone's screen uniformity? I just realized that my screen is brighter towards the bottom left and much darker as it goes to the top left. so annoying. only really notice it on gray backgrounds ugh but you can kinda even see it on white too. pretty annoying but i really dont know if it's even worth swapping it out, because i know with my crap luck I'll get another one that's even worse.
so how's yours?
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Sent from my Samsung Galaxy S7 using Tapatalk

here's note 4 and the s7. note screen look better ugh.
Sent from my SM-T700 using Tapatalk

My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj

damn, thats definitely worse than mine. the bottom of mine is just brighter and the top is darker, which can be a bit annoying. I notice it if I go landscape and pull down the drop down bar if I'm using a theme that has a darker color.. or if the status bar is colored like hangouts, the left side (top) will be a darker green than the right (bottom) which just looks brighter.
Sent from my Samsung Galaxy S7 using Tapatalk

Yup...same on my new S7. Green tint on the bottom, pinkish tint on top. Not as pronounced as on my previous S6, but still noticable. Have to use the phone a bit the upcoming days to find out how much it will annoy me, and whether I will return the phone.
Same ol' same ol' Samsung

damn! widespread issue huh. guess that one website that said it was the best screen ever must have gotten lucky with a good unit! hah
Sent from my Samsung Galaxy S7 using Tapatalk

jayochs said:
damn! widespread issue huh. guess that one website that said it was the best screen ever must have gotten lucky with a good unit! hah
Sent from my Samsung Galaxy S7 using Tapatalk
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oh yeah, S6 story all over again.
"that website" gets cherry picked units and never ever reports on physical defects like discoloration or gray uniformity.
it's a great screen otherwise, ha!

haha damn! oh well. I mean I can kinda notice it even on white now where the bottom of the screen just seems slightly brighter. meh, I'll learn to live with it sadly lol
Sent from my Samsung Galaxy S7 using Tapatalk

Hello,
I can't show you exactly, but when i go on google image and i seach for a grey picture, i put it on the screen and i put the bright lower, i can see brightness problem with a clouding effect

xspy43 said:
Hello,
I can't show you exactly, but when i go on google image and i seach for a grey picture, i put it on the screen and i put the bright lower, i can see brightness problem with a clouding effect
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hmm. well, gray is the WORST culprit for AMOLED screens to show fault. man, i remember the galaxy s3 days when I worked for verizon..when i was ready to buy mine, i checked each phone before picking the one i wanted because no lie, i saw so many amoled issues with splotchy screens and just lines in the screen that you can see on gray. remember hte days of blotchy ink looking on a black screen too? man, this is kinda reminding me of the S3 days haha nostalgia i guess..

if anyone has a screen with perfect gray uniformity (and without pink / green discoloration), please post.

My got this problem too. I'll send it back to service on Monday, don't want to ignore this issue.
On bright screen it is difficult to see but on lower screen in dark rooms it's an disturbing effect.
Gesendet von meinem SM-T810 mit Tapatalk

oh wow yours is definitely worse than mine.
Sent from my Samsung Galaxy S7 using Tapatalk

notice the pink / darker bottom of the S7E (and i bet the gray test will show that part to be darker too) against the perfect Note 5 screen in this video:
https://youtu.be/vw7BGfKBd9k?t=5m30s

This is a common problem since the Galaxy S2 days, a lot of consumers have accepted this as a norm which leads me to believe that samsung is just slacking on the quality control. Im getting an S7 soon I have high hopes on the screen lottery..

jayochs said:
oh wow yours is definitely worse than mine.
Sent from my Samsung Galaxy S7 using Tapatalk
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It's not as worse like on the picture but truly uncomfortable
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yeah mine isn't as bad as the picture either. the picture definitely brings out looking worse haha
Sent from my Samsung Galaxy S7 using Tapatalk

Very weird
An amoled screen should be pitch black, for it does not activate black pixels, i havent see this before, you should go back with your S7.

those are gray images not black.
Sent from my Samsung Galaxy S7 using Tapatalk

so here's some anecdotal evidence. went through 3 Edge and 4 regular display models and only 1 regular (gold) variant had perfect grey uniformity and pretty even whites. the rest showed very pronounced gradient effect with the grey background on either top or bottom.

Build Quality Thread

I created this thread so we can discuss build quality of the essential and any issues/defects with the device. Let's hope Essential at least got QC right after getting so much wrong...

Just got my device. First thing I noticed was it has a little backlight bleeding. It's not horrible but there is a little there
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graffixnyc said:
Just got my device. First thing I noticed was it has a little backlight bleeding. It's not horrible but there is a little there
Sent from my Pixel using Tapatalk
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Hmm. Any updates download? And the big question; how is shutter lag and low light photos?
Sent from my Pixel XL using Tapatalk

markwebb said:
Hmm. Any updates download? And the big question; how is shutter lag and low light photos?
Sent from my Pixel XL using Tapatalk
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Haven't tested it yet. I'm still setting it up, installing my apps and what not.
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Here are some pics showing the light bleed
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I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.

Goronok said:
I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.
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Ouch.. Yeah I'd definitely prefer to have a little backlight bleeding that I only see when the screen is black over dead pixels. Are you going to try to get a replacement?
Sent from my PH-1 using Tapatalk

Goronok said:
I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.
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thats not good and I have a feeling trying to get a replacement will be a hugeeee pain in the arse

graffixnyc said:
Ouch.. Yeah I'd definitely prefer to have a little backlight bleeding that I only see when the screen is black over dead pixels. Are you going to try to get a replacement?
Sent from my PH-1 using Tapatalk
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Yeah, going to try and get a replacement. (or return within 15, if thats my only option) As Sloth mentioned - I don't imagine this will be an enjoyable experience.

Light bleed and dead pixels are not acceptable imo. I'll be sending mine back if it has any type of defects.

faded03cobra said:
Light bleed and dead pixels are not acceptable imo. I'll be sending mine back if it has any type of defects.
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It looks like the light bleed isnt that bad though

worldsoutro said:
It looks like the light bleed isnt that bad though
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No, it's really not. I only notice it when the phone boots up. I emailed them to see what they said. In my experience with IPS displays, they have always had bleeding to some extent or another. LG was notorious for backlight bleeding on their older devices at least

The light bleed isn't that bad.
For dead pixels, how may dead pixels do you have? There is a certain number that is still within specifications. Also, are the deal pixels black or bright?

god, i hope dead pixels don't start to become an issue. in this day and age that's really a deal-breaker whether it's within specifications or not.

Light bleed would be a huge issue for me. Not for what i paid for this phone, and knowing the customer service they have. I'll just send it back.
Sent from my Pixel XL using Tapatalk

graffixnyc said:
No, it's really not. I only notice it when the phone boots up. I emailed them to see what they said. In my experience with IPS displays, they have always had bleeding to some extent or another. LG was notorious for backlight bleeding on their older devices at least
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In my experience, I think every IPS display I've had has had varying degrees of light bleed.
Dead pixels will drive me insane.

LastQuark said:
The light bleed isn't that bad.
For dead pixels, how may dead pixels do you have? There is a certain number that is still within specifications. Also, are the deal pixels black or bright?
Click to expand...
Click to collapse
I have two completely dead pixels. Top center of the screen. You can see them with the phone completely off, which is odd. (Might be dust under the glass, though doesn't look like that)
I also have 3 stuck / super bright pixels. These are all clustered in the top right.

Build quality as in feel is great
Build quality as in workmanship is horrible.
Backlight bleed here too. Also:
Essential should have specified far better quality work for the titanium on this phone. It looks like Foxcon just used course grit sandpaper to round the edges of the phone and it both looks and feels terrible. It is such an annoyance that even after 2 days of use I still cant get used to it and every time I ahve the phone in my hand I feel like it is a piece of junk. I had originally decided to give it 2 days before I made up my mind about this but now after 2 days I still hate it too much. Ill give it the week but if I still cant get used to it then the phone is going back

You've said that but aren't showing us what you mean, does it look rough or just feel rough in the hand? Is it intentional to add grip or is it uneven and visually bad?
Maybe titanium has a more coarse feeling in the hand than machined aluminum since nothing else has used it before?
As for Dead Pixels, yea I don't care what the standard for acceptance is on that, if the number is =>1 I will send it back. Light bleed I can handle, but even a single pixel is a freaking eyesore on a $700 device. Hell No.
No company is immune from them but I will not accept it from any. Heck I got a $39 tablet from the Windows Store with a 1920x1200 screen and it had a bunch. Got it replaced (I think Just the screen as it looks like its been opened/put together again lol) but the replacement screen is perfect now.

EniGmA1987 said:
Build quality as in feel is great
Build quality as in workmanship is horrible.
Backlight bleed here too. Also:
Essential should have specified far better quality work for the titanium on this phone. It looks like Foxcon just used course grit sandpaper to round the edges of the phone and it both looks and feels terrible. It is such an annoyance that even after 2 days of use I still cant get used to it and every time I ahve the phone in my hand I feel like it is a piece of junk. I had originally decided to give it 2 days before I made up my mind about this but now after 2 days I still hate it too much. Ill give it the week but if I still cant get used to it then the phone is going back
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Click to collapse
How did you get 2 days back? everyone is getting just delivered today.

Reddish Hue Screen Color Normal ? Return this device ?

Hi Guys,
Need some advice. Just picked up a galaxy s8 plus for my personal device. I had one already for work. Noticed the work device has a much cooler screen and looks more white to me. Noticed the S8 plus i picked up for my personal has a redder hue to it. I tweaked the different modes in display but the personal device just cant get as cool or white as the work device I have. The work device (Left) is the US Snapdragon model and the personal ( right) is the international exynos model. Is this hue worth returning over or is this variation in screens normal. Looked at a Note 8 i have and it resembles the work device and is cooler and whiter as well. Any ways i can get the whites the same on my personal device ? Coincidentally the device on the right was manufactured 4/27/2017 while the device on the left was made 3/23/2017. I have also tried the display tweaks and the *#15987# trick.
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Return it. That's how my first looked, and no matter how I adjust the tone, it couldn't get white. My replacement is normal. I almost kept the first thinking it's normal per the number of reports I've seen about it, but I'm so glad I exchanged it.

Thanks for the feedback
Sent from my SM-N950U using Tapatalk

Just to rule it out, you don't have the Blue Light filter on right?

mjones73 said:
Just to rule it out, you don't have the Blue Light filter on right?
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Nope
Sent from my SM-G935F using Tapatalk

red tint is a common issue on Samsung amoled displays! I had to exchange my device 6 times (!!) to get a decent screen, just look at my posts regarding that!
Sent from my SM-G955F using XDA-Developers Legacy app

Nvm

I'd keep it. Looks better than your other one. Definitely more natural

I own a small repair shop and actually had a client with this issue last week. Unfortunately for her, the phone was bought from eBay and it didn't had any warranty, so she couldn't ask for a replacement, thus coming to my shop. I kept looking for a solution all day long, but she eventually sold it.

Thanks
TML1504 said:
red tint is a common issue on Samsung amoled displays! I had to exchange my device 6 times (!!) to get a decent screen, just look at my posts regarding that!
Sent from my SM-G955F using XDA-Developers Legacy app
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Thats crazy. Guess im going to live with it since i bought international and im in the US with no warranty.
viper98 said:
I'd keep it. Looks better than your other one. Definitely more natural
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Its weird because videos and such look beautiful on the screen but i have to use adaptive mode.
RossTeagan said:
I own a small repair shop and actually had a client with this issue last week. Unfortunately for her, the phone was bought from eBay and it didn't had any warranty, so she couldn't ask for a replacement, thus coming to my shop. I kept looking for a solution all day long, but she eventually sold it.
Click to expand...
Click to collapse
Hopefully they remedy eventually. Was reading and some Note 8's even have the same issue. Guess you have to get used to it.

I would stick with basic. It is what everything but HDR content is supposed to be viewed in.
That yellowish tint is totally normal and how it should be. The phone you have pictured on the left has way too cool of an image.

TML1504 said:
red tint is a common issue on Samsung amoled displays! I had to exchange my device 6 times (!!) to get a decent screen, just look at my posts regarding that!
Sent from my SM-G955F using XDA-Developers Legacy app
Click to expand...
Click to collapse
had to go through about 4 exchanges when the iPhone SE came out due to yellowing on the display, so i feel your pain of going through the hassle of having to exchange 6! fortunately, i lucked out with the S8+ and the first replacement is perfect.