[Q] Nexus 5 Not fully detecting - Nexus 5 Q&A, Help & Troubleshooting

Hi guys. I just rooted my nexus 5 and i used USBDview to uninstall all previous drivers as was stated in Wugs Toolit. Now whenever i connect my phone to the usb port.. it just says "this device can perform faster...." and thats it. I can't see the nexus device in My Computer or devices. i want to transfer files but i can't. please help!

I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk

ritchea said:
I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.

varun.gid said:
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.
Click to expand...
Click to collapse
Does it show up under Device Manager? If not see #2 here to get the device driver.

ritchea said:
Does it show up under Device Manager? If not see #2 here to get the device driver.
Click to expand...
Click to collapse
Device Manager Says Samsung Galaxy Android Hone and under it Android ADB Device or something like that..
It doesn't say Nexus 5!

Exact same issue with my Nexus 5 and my VAIO Pro 13. Can't figure out what to do to make it works. Even tried reinstalling windows from scratch. No luck.

Related

No MTP or PTP for Rooted Nexus 5?

I have a rooted Nexus 5. MTP and PTP refuse to work. Doesn't matter how I install/remove drivers or anything. I've tried every trick on the internet and no avail.
The PTP storage used to work when I didn't have root, so what's the deal?
Could this be due to my rooting process? To be honest, I don't remember how I rooted. I'm new to the Nexus scene, having come from a samsung device.
However, I was just having this issue with my older E4GT (GS2 variant) when running rooted/custom roms.
Now, I have a friend with a S4 who decided to get rooted/custom roms and is now having the same issues, except before, both his MTP and PTP worked!
I'm lost and losing hope for this stuff.
aaa12585 said:
I have a rooted Nexus 5. MTP and PTP refuse to work. Doesn't matter how I install/remove drivers or anything. I've tried every trick on the internet and no avail.
The PTP storage used to work when I didn't have root, so what's the deal?
Could this be due to my rooting process? To be honest, I don't remember how I rooted. I'm new to the Nexus scene, having come from a samsung device.
However, I was just having this issue with my older E4GT (GS2 variant) when running rooted/custom roms.
Now, I have a friend with a S4 who decided to get rooted/custom roms and is now having the same issues, except before, both his MTP and PTP worked!
I'm lost and losing hope for this stuff.
Click to expand...
Click to collapse
Is the device showing up under Device Manager (which would indicate that the driver is installed--see #2 here)? This is not a "root" issue. I've run rooted devices for over three years and have only had the problem in the early days with the Pandigital Novel. Have you used USBDeview to look at what you have for USB drivers and to make sure all drivers are being removed? Try another cable and another usb port. Some cables don't handle data, they just charge; cables are a variable in the process.
ritchea said:
Have you used USBDeview to look at what you have for USB drivers and to make sure all drivers are being removed? Try another cable and another usb port. Some cables don't handle data, they just charge; cables are a variable in the process.
Click to expand...
Click to collapse
Yes, I've tried all three of those things. This seems almost to be mission impossible.
I am running rooted stock and my friend is running a new rom altogether. using different computers, but getting the same issue.
See, while I can get Fastboot and ADB to work without a hitch, I can't get PTP or MTP working AT ALL.
ADB and Fastboot seems to be the only thing people are focusing on, and that's not my issue... so It's even harder to find solutions online
aaa12585 said:
Yes, I've tried all three of those things. This seems almost to be mission impossible.
I am running rooted stock and my friend is running a new rom altogether. using different computers, but getting the same issue.
See, while I can get Fastboot and ADB to work without a hitch, I can't get PTP or MTP working AT ALL.
ADB and Fastboot seems to be the only thing people are focusing on, and that's not my issue... so It's even harder to find solutions online
Click to expand...
Click to collapse
So it does show under device manager? Have you right-clicked and updated driver? Step #2 in the link pointed to USB drivers rather than adb. Yes, adb Is the usual culprit, but I've seen quite a few reports of your problem lately. Usually, removing the drivers and allowing the PC to reinstall works. Have you tried wireless to transfer files--at least a temporary solution?
If you're interested (desperate enough) to do a factory reset, I'd recommend WUGS toolkit. It will wipe do backup everything. Revert to stock and unroot. Then root and install custom recovery.
Sent from my Nexus 7 using Tapatalk 4
Happened to me when i rooted the device with wugs. I think because I used the RAW drivers. Just uninstall adb android driver from device manager and all the other drivers that resembles the nexus on usbdeview, reboot . Then put again the usb in the pc , and you are ready to go
ritchea said:
So it does show under device manager? Have you right-clicked and updated driver? Step #2 in the link pointed to USB drivers rather than adb. Yes, adb Is the usual culprit, but I've seen quite a few reports of your problem lately. Usually, removing the drivers and allowing the PC to reinstall works. Have you tried wireless to transfer files--at least a temporary solution?
If you're interested (desperate enough) to do a factory reset, I'd recommend WUGS toolkit. It will wipe do backup everything. Revert to stock and unroot. Then root and install custom recovery.
Click to expand...
Click to collapse
I have tried that too, but I end up with the same outcome. Same drivers I would normally have installed and give me no recognition of the device for file transferring.
Fortunately, knowing how this goes down, as it has happened before with me and my S2, I'm not desperate enough to factory reset. As I would ultimately reach the same issue.
I've been interested in wireless file transferring, but I much more prefer not having to upload the file to something like dropbox or manually setup a server. I'm more into the press-and-go (similar to the plug-and-go method... haha, get it?... made a funny there cause it relates to a cord ordeal) routine.
I haven't actively searched that route yet because I'm in hopes that there is a fix for this problem. I'll get to it if there really is no other choice. So, if there is a program that will allow me that ease of access, I'm open to suggestions!
AkaGrey said:
Happened to me when i rooted the device with wugs. I think because I used the RAW drivers. Just uninstall adb android driver from device manager and all the other drivers that resembles the nexus on usbdeview, reboot . Then put again the usb in the pc , and you are ready to go
Click to expand...
Click to collapse
Seeing this makes me question whether I'm confusing the purpose for each of these drivers or you haven't read what I wrote. However, our circumstances differ. I didn't root through conventional means of the toolkits, I just came across it through my search for driver issues. I have tried the method you are suggesting, as the toolkit driver installation steps take me through that step before I do anything else; but this doesn't work. I end up with the same outcome: Device is recognized and drivers are installed (if I allow windows to automatically search for them), but no PTP or MTP for any file transferring.
ok, silly question : Is it enabled on your android phone? under memory ->tap the 3 dots and you will see mtp/ptp try to uncheck and check.
Otherwise I don't really know anything u could do about it.
By using the NRT or toolkits to root, all of the pc's usb drivers were deleted and new/generic/universal ones installed to re-install custom recovery & achieve root. Go to Control Panel on the PC, do you see Portable Devices listing including the Nexus 5 ? Most likely, no - only Android Interface.
A simplistic approach that worked for me is to roll it back - if you are using PC running Windows OS, use System Restore to go back to a previous state to an earlier (earliest possible) time before - with the N5 disconnected. When the PC is restored, turn OFF USB debugging on the N5, connect via the OEM N5 cable - it should be recognized, then turn ON USB debugging if there are missing drivers - let Windows search & install.
At some point, N5 will be recognized as a Portable Device along wit Android Interface, and "Auto Play" would pop up, with full access to all the SD folders & files. Toggle MTP and PTP if necessary as it might install more drivers - you should be good to go.
Reboot the PC just to reconfirm that everything is back to normal, connect N5 and profit - enjoy.
If this work, please share & if it doesn't - please comment what didn't work.
The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!

Unable to copy files to Nexus 5

Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me

[Q] Fail to see my Nexus 5 on Win7

Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
Delete the device in device manager and then let it find it again.
Sent from my Nexus 5 using XDA Free mobile app
Thanks
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Delete then reboot both devices. Connect phone again. If same, delete device and reboot phone whilst still connected
If that fails, delete and use "universal naked driver"
Sent from my Nexus 5 using Tapatalk
dushkin said:
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Click to expand...
Click to collapse
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No need google.. Section 1b of the resources thread in my signature
Sent from my Nexus 5 using Tapatalk
Are you trying to use ADB mode? If so, and it's not recognizing the device, try using ADB Driver Installer. It worked for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
optimummind said:
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
Click to expand...
Click to collapse
It's supposed to work fine even with it on, at least it did when I had it on. Tested on Win 7, 8, 8.1 and 8.1U1 lol. I never had any issues with USB ever.
Or use Linux, it'll work right away..
It's not set to Camera (PTP) instead of Media Device (MTP) ?
Case Status
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Well... here is the solution!!!!
https://www.topnotchtablets.com/FixUSBproblems
dushkin said:
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Click to expand...
Click to collapse
I have similar problems, and as many times as ive tried to uninstall and reinstall i cannot access it from my 1 laptop. However, another laptop connects fine to it- even though i used the same drivers on both laptops. thats the only way i was able to get it to work for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse

[Q] Windows unable to detect Nexus 5, drivers working

Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius
Alselius said:
Hi,
I just bought a Nexus 5 and I'm having unbearable trouble getting it connected with my PC. I have spent the last 3 or 4 hours on Google and xda forums searching for a solution but nothing has worked so far.
My situation is as follows:
I'm using a laptop running Windows 8.1, I have tried both the original USB cable that came in the package as well as an older one and all the ports on my laptop.
I checked device manager and saw that it was connecting with ACER adb interface drivers. Some people had had the same problem, so I uninstalled the drivers. After that I installed Universal Naked Driver 0.73 (disabled checking for signatures first), my PC could not identify the Google package as a driver. Nexus still didn't show up in explorer although device manager now showed that it was connecting with the proper driver.
I downloaded the Nexus Root Toolkit and did the step-by-step driver setup. Toolkit itself connected perfectly well with my phone and stated that the drivers were successfully installed but my phone still doesn't show up anywhere in explorer.
I've really run out of ideas and cannot find anything online that's related to my problem that I haven't already tried. If anyone could help me, I'd really greatly appreciate it
Thanks,
Alselius
Click to expand...
Click to collapse
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?
tevil said:
Have you tried screwing with MTP and (the other) mode? Also is USB debugging on?
Click to expand...
Click to collapse
Yeah, tried all the possible combinations, MTP, PTP, debug on and off. Responded the same, showed up in device manager and made the connected device sound effect but no folder.

Phone not showing up in computer.

Ive connected my S6 to the computer but it doesnt show up in My Computer. It shows that the MTP USB Device driver has failed to install. Any solutions? Ive tried everything available on the internet. Even kies and smartswitch and samsung drivers installed. Nothing seems to work at this point.
Does it work on another PC, or with a different cable?
EddyOS said:
Does it work on another PC, or with a different cable?
Click to expand...
Click to collapse
I tried it on my laptop but it doesnt work on it either. Tried 3 different cables. Weird part is I transferred Music to my phone via the computer just yesterday and all of a sudden today it does this.
spike.trickster said:
Ive connected my S6 to the computer but it doesnt show up in My Computer. It shows that the MTP USB Device driver has failed to install. Any solutions? Ive tried everything available on the internet. Even kies and smartswitch and samsung drivers installed. Nothing seems to work at this point.
Click to expand...
Click to collapse
Was usb debugging turned on the last time you were using mtp? Is it turned on now?
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
Was usb debugging turned on the last time you were using mtp? Is it turned on now?
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Debugging is off. The last time I used mtp debugging wasnt enabled.
spike.trickster said:
Debugging is off. The last time I used mtp debugging wasnt enabled.
Click to expand...
Click to collapse
Try to turn on usb debugging from developer options. See what happens. If it fails then probably your usb connnection somehow got stuck in charge only mode. In that case you will need to force mtp through commandline. Just see what happens after you try to turn on debugging first.
Additional note: this is pretty basic stuff but still worth mentioning. What happens when you try to select usb options type from inside storage settings? Does the settings option open up? Is mtp selected over there?
skghosh.mail said:
Try to turn on usb debugging from developer options. See what happens. If it fails then probably your usb connnection somehow got stuck in charge only mode. In that case you will need to force mtp through commandline. Just see what happens after you try to turn on debugging first.
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
How do i force mtp through commandline? Debugging isnt working either.
I just edited my last post. Please take a look and get back.
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
I just edited my last post. Please take a look and get back.
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
MTP mode is selected. Ive tried PTP mode as well. But the "MTP" drivers fail to install.
spike.trickster said:
MTP mode is selected. Ive tried PTP mode as well. But the "MTP" drivers fail to install.
Click to expand...
Click to collapse
You can force mtp through command line only if you have root access. Are you rooted?
Since mtp is already selected in the connection type list, the problem is probably due to a bad driver structure. Disconnect your device from PC. Remove all the drivers and kies software from your pc. Reboot and connect phone. Try to see if the windows driver works out not. I am guessing you are on windows 7, right?
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
You can force mtp through command line only if you have root access. Are you rooted?
Since mtp is already selected in the connection type list, the problem is probably due to a bad driver structure. Disconnect your device from PC. Remove all the drivers and kies software from your pc. Reboot and connect phone. Try to see if the windows driver works out not. I am guessing you are on windows 7, right?
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Ive tried that as well. Windows drivers also couldnt install MTP. Im not rooted. How did this even happen? I mean It was fine yesterday.
You can try these two solutions in their order and report back.
1) On your phone, go to Security -> Device administration->Device adminstrators. Check if there are any app with admin privileges, you have to deactivate them and see if MTP access works.
2) Connect your phone, swipe ur top menu down & tap USB PC connection settings, switch from MTP to PTP. Let driver's install. Now, go to the safely remove & eject media & eject your phone, when it says its safe to remove. Just switch your PTP back to MTP, see if the drivers install successfully then.
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
You can try these two solutions in their order and report back.
1) On your phone, go to Security -> Device administration->Device adminstrators. Check if there are any app with admin privileges, you have to deactivate them and see if MTP access works.
2) Connect your phone, swipe ur top menu down & tap USB PC connection settings, switch from MTP to PTP. Let driver's install. Now, go to the safely remove & eject media & eject your phone, when it says its safe to remove. Just switch your PTP back to MTP, see if the drivers install successfully then.
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Thanks for the support. I had disabled a MTP package bymistake in packagedisablerpro. sorry for the inconvenience.

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