Scraches on the screen. - Nexus 5 Q&A, Help & Troubleshooting

I have my Nexus 5 for almost a week now ant I have two quite deep scratches on the screen. I keep the phone in my pocket, no keys or anything with them, but how in the world did gorilla glass 3 got scratched so easily??
Anyone else scratched their screens? Would a screen protector cover them up?

It may be scratches in the coating that makes finger prints easier to wipe off. I think a protector would make them less noticeable.

Mantvis said:
I have my Nexus 5 for almost a week now ant I have two quite deep scratches on the screen. I keep the phone in my pocket, no keys or anything with them, but how in the world did gorilla glass 3 got scratched so easily??
Anyone else scratched their screens? Would a screen protector cover them up?
Click to expand...
Click to collapse
A few grains of sand damage the screen more then keys as sand is harder than glass.

What about screen protector, would it covet it up?

Mantvis said:
What about screen protector, would it covet it up?
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Click to collapse
Sure bro, that will disguise those scratches.

gee2012 said:
A few grains of sand damage the screen more then keys as sand is harder than glass.
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Click to collapse
Sand is not harder than glass as sand is glass. It has the same hardness so they scratch each other. Other than sand, clay or silt can also scratch the screen and you don't even feel those particles (less noticeable scratches of course).

Pulled the phone out of my pocket yesterday and found scratches. So so disappointed as I never had it with keys, coins or anything else in the same pocket.
Had the Nexus 4 for almost a year and not a single scratch to be seen. Anybody has a solution to remove the scratches?

StiffyBoy said:
Pulled the phone out of my pocket yesterday and found scratches. So so disappointed as I never had it with keys, coins or anything else in the same pocket.
Had the Nexus 4 for almost a year and not a single scratch to be seen. Anybody has a solution to remove the scratches?
---------- Post added at 12:13 PM ---------- Previous post was at 12:10 PM ----------
Pulled the phone out of my pocket yesterday and found scratches. So so disappointed as I never had it with keys, coins or anything else in the same pocket.
Had the Nexus 4 for almost a year and not a single scratch to be seen. Anybody has a solution to remove the scratches?
Click to expand...
Click to collapse
I personally haven't tried it, but the method in this thread seems to work fine - http://forum.xda-developers.com/showthread.php?t=1602032
I've also been really anal about protecting the screen, however I have a light scratch on the coating that's only noticeable with the brightness on lowest. I put a screen protector on it, and now you can't see it at all.

Related

Screen protectors? Gorilla glass?

A long time ago I saw news for this phone that it uses gorilla glass.. is it true?
Because I just got the phone and the screen protector on it sucks. Thick, a bit fuzzy, and makes it less sensitive. I am seriously tempted to pull it off right now.
Has anyone gone without screen protectors? and how are your screens?
Gorilla glass or not, it's still wise to put a layer of protection on the display. It is scratch resistant but not scratch proof.
Am using a matte, anti-fingerprint screen protector and have no problem with screen sensitivity.
some say yes, some say no...
quote
HTC: [...] Desire S
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i would say yes
Last year while skiing I fell tearing open my jacket and spilling my HTC Hero onto the slope (unannounced to me) where it slid down the piste face down until a kindly Spaniard found it and returned it to me.
The body itself all around the screen had been ground away, but the entirely unprotected screen was utterly untouched.
Within moments of getting my Desire S up and running I had it knocked out of my hand by a friendly dog, it landed face down in gravel. Once again there was not a mark on it.
The only time I should have used a screen protector was on my old P800 with its soft resistive screen.
The moral of the story, screen protectors for capacitive screens are the biggest con in the world. Just don't keep your phone in a bag full of diamonds or anything.
DanAbnornal said:
Just don't keep your phone in a bag full of diamonds or anything.
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Click to collapse
or sand for that matter. sand is tougher than gorilla glass and it WILL scrach your screen. id actually say you are lucky that your desire s was ok after that gravel fall
DanAbnornal said:
Just don't keep your phone in a bag full of diamonds or anything.
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Click to collapse
with a bag full of diamonds who would bother with a scratch to the screen of the damn phone
titus1 said:
Gorilla glass or not, it's still wise to put a layer of protection on the display. It is scratch resistant but not scratch proof.
Am using a matte, anti-fingerprint screen protector and have no problem with screen sensitivity.
Click to expand...
Click to collapse
Out of interest which protector are you using?
wow, that post and story makes me want to rip the screen protector off even more. other than seeing a lot of cracked screens, i havent really heard off scratched htc screens.
videos like this help too:
http://techielobang.com/blog/2009/1...-test-for-htc-hd2-feel-the-pain-video-within/
but i guess it's this paranoia.. one scratch will ruin it forever..
i disagree, i was realy carefull not to sscratch my phone around the house why i was waiting for my screen protector off ebay, but ive ended up with a hairline scratch on the screen. You can only see it at certain angles and when a protector on you cant see it but i would recomend a screen protector to keep it safe as the smallest thing can ruin it.
I'm a nudist. Trusted Gorilla Glass on my previous Nokia C6-01. And trusting it on the Desire S. I don't have a protector case either.
When I moved from resistive touch sensors (Windows Mobile) to capacitive (HTC Hero), I stopped using screen protectors. Well, it turns out that the screen doesn't scratch badly, it's very tough, but after months using it hairline scratches do appear, although they are only visible with the light at certain angle.
So I once again I use screen protectors. This way when it's time to sell my current device to get a new one, the screen is 100% perfect. And I don't worry much if I have to clean the screen with my shirt.
I just bought invisiblesheild from zagg.com. I also got a 25% voucher if anyone wants it? not sure if it includes all items in store
however the contact actually covers the camera and sensor/light which does worry me a bit. I was given a chinese brand one which had a dip so the film didnt cover the camera. but it was crap, but the design was better
amonrei said:
I'm a nudist. Trusted Gorilla Glass on my previous Nokia C6-01. And trusting it on the Desire S. I don't have a protector case either.
Click to expand...
Click to collapse
Totally with you on the protector case as well. Why buy a beautiful slim phone and then make it fat and ugly by fitting a case?
That said, I have ordered a case but intend to treat it like a condom and only put it on when I need it.
That way, next time I try to impress a girl by falling face first down a mountain, my phone at least will remain unblemished.
C'mon people, liberate yourselves, take it all off! Your phone is a beautiful thing, don't hide it away!
Buy a sock... or some small bag. I don't really see any reason to have it packed when you are using it (if you are not playing sports with it).
Numline1 said:
Buy a sock... or some small bag. I don't really see any reason to have it packed when you are using it (if you are not playing sports with it).
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Click to collapse
I find that the best advice for phone protection is simply not to use the device when you had a few beers (or several!)
I have two scratches on the outside of my desire s and both are caused by drinking related accidents! I see a direct correlation between phone damage and UK bank holidays !
Luckily the curved raised lower lip of this phone means that when dropped you have to be quite unlucky to scratch its face!
it sure has gorilla glass as you can find in the official site of gorilla glass
MarylandCookie said:
Out of interest which protector are you using?
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Click to collapse
Just a generic matte screen protector
i found a test about the hardness of the screen on mp3 players i think it may be useful as i have seen many people asking if a screen protector is required
http://anythingbutipod.com/2009/04/glass-screen-durability-test-a-lesson-on-the-mohs-hardness-scale/
i myself use a screen protector as i am scared that sand may scratch it...
but mine does not reduce the touch sensitivity or the clearness of the screen but it seems to be a fingerprint magnet...
iv seen a hammer and a knife ....
ITS ALLMOST UNBREAKABLE Gorilla glass.
search youtube .... its there.
http://www.youtube.com/watch?v=YjNm47eUXno&feature=BFp&list=WL2C734E80889271C9&index=1
lol I went without screen protectors for a couple for weeks. was very happy, the screen looked vibrant and sharp.
but lo and behold! today I found a tiny scratch. Probably my own stupid mistake, I put it in my bag without the case, even though i had a case for it in the bag.
but it's ok though. Not really obvious unless you try to look for it. when the screen is lit up, its pretty much nonexistent. Plus.. electronic objects will go out of date someday right

Why do we need screen protector on gorrila glass nexus 4?

Why do we need screen protector on gorrila glass nexus 4?
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Good question. The way Gorilla Glass 2 is advertised would make it seem like it's not easily scratch or damaged. Due to the countless people reporting how easy the front and back of the Nexus 4 is to scratch (sometimes randomly), the Gorilla Glass isn't really doing what it claims lol...
either way, better safe than sorry >_>
It's scratch resistant, not scratch proof
Scratch resistant doesn't mean scratch proof. Any type of sand or non-skin dust in your pocket will severely scratch the device.
Ironically I was watching this Youtube Vid just before I saw this thread.
FirelordAzula said:
Scratch resistant doesn't mean scratch proof. Any type of sand or non-skin dust in your pocket will severely scratch the device.
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Click to collapse
Lol...
If "non skin dust" in your pocket severely scratches your phone you must be furiously rubbing the front of your pants.
I bought an XO skin for mine but never applied it as I have found the screen to still be in wonderful condition after all of these months. I did baby the phone for a bit but after a while it didn't matter... I have accidentally dropped it twice two from my desk onto hard floor and it hasn't suffered.
Maybe if I drop it a third time I might not be so lucky =P.
Either way, the glass has remained intact with no scratches so I am happy.
After the first day of my 2nd nexus 4 I saw a bunch of scratches on the bottom of the screen. Not happy. Got a bumper the day after.
Sent from my Nexus 4
You will need one because, stuff happens =[. Mine has 3 scratches. I'm guessing it happened in a random pocket in a random jacket of mine. They bother me when I'm using my phone under a good amount of light, but usually I don't notice them. I just love how the screen feels without a screen protector. If you don't mind potentially getting scratches, then you won't need a screen protector.
anjuice said:
I just love how the screen feels without a screen protector. If you don't mind potentially getting scratches, then you won't need a screen protector.
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Click to collapse
^this. i rather have a few scratches then having to bother with a screen protector.
neotekz said:
^this. i rather have a few scratches then having to bother with a screen protector.
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Click to collapse
Amen to that.
I swap and sell and change phones often, so the resale value is quite important to me. Therefore I always use a screen protector as scratches lessen the value of the device
No screen protectors here and no scratches. I am careful with my phones though
I haven't had a screen protector on my Nexus 4 since day 1 in November. No scratches.
Sent from my Nexus 4 using xda app-developers app
evanisvinks14 said:
After the first day of my 2nd nexus 4 I saw a bunch of scratches on the bottom of the screen. Not happy. Got a bumper the day after.
Sent from my Nexus 4
Click to expand...
Click to collapse
cause a bumper will protect your screen from scratches..... D'uh!
Can any one confirm that the back of the phone is Gorilla glass?
I've had my phone since December and the front glass is still scratch free but the back has a couple of 1cm scratches on it and seemed a lot more prone to getting marked than the front. So, I've stuck a dbrand skin on it which protects the back and makes my phone look pretty cool!
Sent from my Nexus 4.
I've only had my Nexus 4 for a week, and I took it with me to the beach for spring break - sand scratched the s**t out of my screen on the first day. Ordered some wet screen protectors, hopefully that'll help!
rjunraj said:
Why do we need screen protector on gorrila glass nexus 4?
Click to expand...
Click to collapse
Because its scratch resistant not scratch proof..
because it's better to be safe than sorry.
There are a few screen protectors that feel the same as the glass so why not...

Exactly how scratch resistant are our screens?

A lot of people use screen protectors and some don't....
I bought two but both got dust underneath them while installing them....and then they started peeling because of my case......
I do baby my phone to some extent and use it sensibly..
To people who use the phone naked how scratch resistant is the screen? Is it as good as an iPhone 4/4S (just a reference because my mom's has no screen guard from almost a year and there are no scratches at all....)?
Sent from my Nexus 4 using xda premium
Its pretty good tbh, I've never had any scratch or any sort of screen protection on any of my phones, to be fair Ive dropped quite a few times and it has one minor scratch at bottom of screen, but its very minimal, other than that its pretty solid I've had in pocket with coins keys, dropped it and feel out pocket a couple of times. I'd say it matches the iPhone 4s screen resistance my gf got that and she is just as clumsy as me.
Nexus 4 PACman + Franco
tiru.adi13 said:
A lot of people use screen protectors and some don't....
I bought two but both got dust underneath them while installing them....and then they started peeling because of my case......
I do baby my phone to some extent and use it sensibly..
To people who use the phone naked how scratch resistant is the screen? Is it as good as an iPhone 4/4S (just a reference because my mom's has no screen guard from almost a year and there are no scratches at all....)?
Sent from my Nexus 4 using xda premium
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Click to collapse
Keep in mind that EVERY phone is susceptible to micro scratches. Scratches happen when an object that is harder than the screen comes in contact with it. Since our screens are gorilla glass, it is harder than keys, coins, knives, etc. These objects won't scratch the screen.
But dust and sand have particles in them that are as hard as diamond so any phone (including iphones) will get micro scratches after a while. If you hold your mom's phone up to the light you'll see them.
I put a very small (almost invisible) scratch in mine shortly after getting it. I think it came from dropping it in the local golf course pro shop (commercial carpet on concrete slab), where I am guessing some embedded sand was the culprit. Sand has no problem scratching glass - even Gorilla Glass. Since then, no other scratches have surfaced on either the front or back. I make sure my pockets are free from sand and dirt.
I do not like screen protectors. IMHO, the ruin the look and feel of a nice phone.
Mine was dropped from my pant's pocket and I have one visible scratch in the front glass near top.
Tough I have also tested nailing the front with T5 Torx screw driver without a single scratch but this fall from pocket was not that major fall but the scratch is there. :crying:
I have a rev_11 Nexus manufactured in May 2013. Its Indian version.
---------- Post added at 05:51 AM ---------- Previous post was at 05:50 AM ----------
I have never put any scratch guard or covers on any of my phones but this time it seems I will have to get some slim cover for the back atleast.
I didn't use screen protectors for a long time until I noticed the micro scratches all over in certain lighting. the good ones are very scratch resistant and hardly feel any different from the glass. Ive tried more than a few between my iphone and nexus, and the SGP ultra crystal are my favorite by far. I like them even better than the expensive tempered glass screen protectors.
you can get a dust free installation pretty easily with the dry install protectors. The secret is using tape to remove any dust that gets trapped under it. I've only ever had one dust free install that didn't require the use of tape. The steamy shower trick makes it even easier. Then, on the oleophobic surfaces you can even actually very slowly massage the protector around the glass after installation, which means it's very easy to get perfect placement.
Sent from my Nexus 4 using Tapatalk 2
I have a very light scratch on my screen. I wanted to play with it before covering it. Of course, with my luck, I got one within 24 hours. I think it was when my little maltese walked over it. Unless it was just my dry fingers cutting it up.
Off the bat I used my N4 without a screen protector for the front (one for the back though) and I had not a single scratch on the front for ~4 months.
I have screen protectors on the front now and it doesn't really matter to me, but I did drop it in the washroom where it dented the screen. Besides that, no micro scratches or anything, so I say the Nexus 4 is solid.
how does the screen get dented? you mean the chrome around the screen right?!
Ive had the phone for a few months and never used a case however there are some micro scratches which are barely visible, more on the back than the front. I got a diztronik slim case to use when i will be working in a dirty environment which helps, but 90% of the time NO CASE NAKED IS THE WAY TO GO. (I have dropped it twice luckily only a small mark on the edge/border ring)
I would highly recommend a case or a screen protector. When I first got the phone I decided not to use a case and within a few days had several scratches on the back and one on the front side without ever dropping it.
I got a case that lasted me a few months then fell apart and got ugly so i took it off and now I got 2 NEW scratch on the top right by the camera
Now I'm trying to find whats the best screen protector then might add the bumper.
funky_snowman said:
I didn't use screen protectors for a long time until I noticed the micro scratches all over in certain lighting. the good ones are very scratch resistant and hardly feel any different from the glass. Ive tried more than a few between my iphone and nexus, and the SGP ultra crystal are my favorite by far. I like them even better than the expensive tempered glass screen protectors.
you can get a dust free installation pretty easily with the dry install protectors. The secret is using tape to remove any dust that gets trapped under it. I've only ever had one dust free install that didn't require the use of tape. The steamy shower trick makes it even easier. Then, on the oleophobic surfaces you can even actually very slowly massage the protector around the glass after installation, which means it's very easy to get perfect placement.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Another tip is to take a hot shower and do the application immediately afterward so that the dust settles and no more falls on the screen during application. Worked perfectly for me
Sent from my Nexus 4 using Tapatalk 4 Beta
My first Nexus 4 got a lot of small scratches at the corners on the screen, I took great care of it but I guess my pockets scratched it? I got a replacement and it is a lot better. I have about a 1mm scratch in the center only from having my keys in the same pocket. I have a bumper and I only have one screen protector on the back now because I heard it's not gorilla glass and it's more pron to scratches.
I use a tempered glass screen protector regardless of durability. I hate having scratches at all and my last nexus 4 before I rma'd had scratches visible and annoying in sunlight.
Sent from my Nexus 4 using xda app-developers app
I got 2 scratches on the back
I got a front screen guard but no back screen guard
I never kept my phone on its back (rarely do)
I guess I scratched it using my own fingernails which I am too lazy to cut
These 2 scratches make me feel so bad that I just ordered a ballistic case

Does the screen easily scratched?

I am waiting for my Galaxy S6 arrives. Does the screen easily scratched? I don't want to take extremely good care of it.
And also does anyone try using tempered glass protector? How does it feel compared to regular?
I have preordered an extended battery case and they promised to give me a tempered glass protector. I'll let you all know how it works once I get them.
pixfantasty said:
I have preordered an extended battery case and they promised to give me a tempered glass protector. I'll let you all know how it works once I get them.
Click to expand...
Click to collapse
Can you please link me to the extended battery case you ordered.
Thank you.
I got the zagg tempered glass protector and it feels pretty solid. IMO the gorilla glass 4 feels a bit better but it's super clear and feels nice.
The S6 is made of Gorilla glass corning 4 so it's pretty tough but it wouldn't hurt to have some sort of protection. I have IQShield screen protectors and it provides full coverage. Check them out on Amazon. Also it's currently on sale.
AttachedSilver said:
I got the zagg tempered glass protector and it feels pretty solid. IMO the gorilla glass 4 feels a bit better but it's super clear and feels nice.
Click to expand...
Click to collapse
same.
Seed 2.0 said:
Can you please link me to the extended battery case you ordered.
Thank you.
Click to expand...
Click to collapse
I think it's this one:
http://www.mpjbattery.com/mpj-recha...nk-case-for-samsung-galaxy-s6-g920-g920f.html
My screen on my S6 has scratched really really easy, only had a few days and there is a one inch very deep scratch on the screen. in all the years I've had a phone I've never scratched a phone so badly as this. The worsted thing is i have no idea how it happened. had my S5 for about 18 months with not one single mark or anything to the phone screen
mark845 said:
My screen on my S6 has scratched really really easy, only had a few days and there is a one inch very deep scratch on the screen. in all the years I've had a phone I've never scratched a phone so badly as this. The worsted thing is i have no idea how it happened. had my S5 for about 18 months with not one single mark or anything to the phone screen
Click to expand...
Click to collapse
Sorry to hear about the deep scratch. I don't have a screen protector on mine yet, though I just received the BodyGuardz Ultra Tough. I've been careful, but I'm not using a case or screen protector at all currently and have just been putting it in my pocket thus far. I would say scratches were much easier to put on my previous phone, which was the crusty old S3.
OP, I think that the screen can and will scratch somewhat easily. I think that if you don't want to take extra precautions with the phone on a day-to-day basis, I would recommend getting a screen protector and/or a case. These just allow you to be a little more clumsy and not have any repercussions. (or fewer repercussions.)
stureiney said:
OP, I think that the screen can and will scratch somewhat easily. I think that if you don't want to take extra precautions with the phone on a day-to-day basis, I would recommend getting a screen protector and/or a case. These just allow you to be a little more clumsy and not have any repercussions. (or fewer repercussions.)
Click to expand...
Click to collapse
i got one or two fine scratch before i got the zagg screen protector but i got the hd not the glass
with the case can't really tell it there
Totally naked just ordered spigen backless bumper satin silver with regular screen protectors front and back to keep enjoying the slim profile
Sent from my SM-G920F using Tapatalk
doesn't scratch easily but my oleophobic coating is already wearing and ive had it since april 10th
i've had the phone since launch and been using it without screen protector and have not notice any scratches at all. Im not careful with my phone too. Put it in my pocket with keys and change regularly and put it screen down, since the camera makes the phone slippery when it's on smooth uneven surfaces. With previous phones, nexus 4 and 5, they would have some micro scratches by now. I dont get this obsession over getting scratches on a screen that are not noticeable when the screen is on. You are only going to have this phone for a year or two so i dont see what the big deal is.
I got a small scratch after using the phone for one day. Probably due to a grain of sand in my pocket or something like that. I'm planning on getting a screen protector not only to prevent further scratching, but also to ensure the current scratch won't be visible to the naked eye. Albeit knowing that there already is a scratch truly grinds my gear.
ytheunissen said:
I got a small scratch after using the phone for one day. Probably due to a grain of sand in my pocket or something like that. I'm planning on getting a screen protector not only to prevent further scratching, but also to ensure the current scratch won't be visible to the naked eye. Albeit knowing that there already is a scratch truly grinds my gear.
Click to expand...
Click to collapse
I sometimes miss my old moto x 2013-- that thing NEVER scratched no matter what. I had that thing naked for a two years and I re-sold it in immaculate condition. I dropped that thing dozens of times, and it was never harmed once. I miss that thing...
I had a fine scratch on mine after a couple days of use. Luckily Rogers let me exchange mine anyway cause mine had a slightly looser than normal home button.
Quickly put on a tempered glass protector on both the front and back.
Sallyty said:
I'd recommend the Tempered Glass Screen Protector,Thin, transparent.
Tempered glass protection screen of mobile phone film is currently the most high-end products to strengthen the protection of the.
The protective layer thickness of only 0.1 mm, can completely cover the original screen surface, prevent external damage, scratches, more shock absorbent, 5 times higher than the standard PET film. The video has no effect on the screen.
Click to expand...
Click to collapse
Thank you for your opinion-- do you have a brand that you recommend? I think we all know that glass screen protectors are the way to go, but it's a matter of which company you buy from that determines the success or failure of the screen protector.
i scratched the flash/heart rate monitor sensor glass, luckily everything still works and i'm thankful it wasn't my camera lens
I have the S6 for one week nude and no scratches, though I am very careful.
I am just a little annoyed by the reflection rainbow effect the screen does under sunlight, will a tempered glass take it away?

Outside/Front Screen - Protective Cover - Remove?

I was THRILLED to get my Fold 2 5 days early yesterday! Then I pulled it out of my khaki pocket this afternoon (nothing else in it) and I noticed some scratches on the front "screen" which was very disappointing (see attached).
A lot of people are talking about the factory-installed screen protector on the inside -- which makes sense. After taking a closer look, it seems the outside screen has one, too, (a little surprising) and hopefully that's all that scratched.
I know it's recommend NOT to remove the inside screen protector, but what about the outside? It's supposed to have Gorilla Glass Victus for the cover display. That sounds like I should be able to remove it without any issues.
Thoughts?
That's the worst scratching I've seen on a screen protector after such little use. I don't understand Samsung insisting it should be there - surely they didn't test it very well if it scratches so easily. It doesn't make sense to use the latest Gorilla Glass Victus and cover it with such a rubbish "screen protector".
I can see a lot of people removing it as it shouldn't be needed anyway.
Wadester said:
I was THRILLED to get my Fold 2 5 days early yesterday! Then I pulled it out of my khaki pocket this afternoon (nothing else in it) and I noticed some scratches on the front "screen" which was very disappointing (see attached).
A lot of people are talking about the factory-installed screen protector on the inside -- which makes sense. After taking a closer look, it seems the outside screen has one, too, (a little surprising) and hopefully that's all that scratched.
I know it's recommend NOT to remove the inside screen protector, but what about the outside? It's supposed to have Gorilla Glass Victus for the cover display. That sounds like I should be able to remove it without any issues.
Thoughts?
Click to expand...
Click to collapse
You can remove the outer screen protector. Reason behind Samsung not recommending to remove inner screen is, While pulling of the screen protector we might damage the screen.
Outer screen glass is Gorilla Glass Victus (7) you can easily remove that one.
I think the so called outer screen protector is more of a transit film, to protect the screen during packaging and shipping. It really offers little protection as you found out. It's definitely not something I wouldn't want to keep.
I have seen YouTube videos of people removing the inside one and it didn't seem difficult or detrimental. I would probably keep that one on until more experiences are reported good or bad.
.
I complained to Samsung E-Commerce Customer Support via Chat and told them I was thinking about returning the device. Surprisingly and without requiring proof, they immediately offered me a 10% refund if I decided to keep it -- which I told them I would. Of course, there was a small gotcha... the maximum amount was $100.00 -- better than nothing!
Since it sounds pretty safe to take off the front screen protector, I'm satisfied.
Wadester said:
I complained to Samsung E-Commerce Customer Support via Chat and told them I was thinking about returning the device. Surprisingly and without requiring proof, they immediately offered me a 10% refund if I decided to keep it -- which I told them I would. Of course, there was a small gotcha... the maximum amount was $100.00 -- better than nothing!
Since it sounds pretty safe to take off the front screen protector, I'm satisfied.
Click to expand...
Click to collapse
I think I know why this happened. Samsung has been putting film protectors on the curved screen phones for a while as its so difficult to do yourself. For some reason the Note 20 doesn't include this for the US region.
Normally people use some sort of case on their phone and they normally have a lip on them so if you put the phone down on its front, the screen is protected from the surface. When you put a phone in your pocket, the area that will rub the most will be the bottom edges where maximum pressure from your clothes is applied, particularly the bit you scratched up.
As there is no good case solution right now, and Samsung only has rear part solutions, the front screen is vulnerable. There is no lip to take the pressure off there from clothes, nothing to stop the screen making contact with a dirty table when opened and nothing to stop general rubbing of the matte metal frame which may go shinier with time. I can't work out whether there is some protective layer on the metal rim but it feels like it and you can see the difference between the sim tray metal and the surrounding area.
Long story short, I can't figure out how to carry this phone safely without increased risk of marking it.
Sent from my SM-N986B using Tapatalk
sp1312 said:
You can remove the outer screen protector. Reason behind Samsung not recommending to remove inner screen is, While pulling of the screen protector we might damage the screen.
Outer screen glass is Gorilla Glass Victus (7) you can easily remove that one.
Click to expand...
Click to collapse
I have removed both the front screen protector and the main screen protector as well . It was easy . I can say that the screen feels much nicer . The screen protector is just a plastic , fingerprint magnet .
---------- Post added at 02:00 PM ---------- Previous post was at 01:58 PM ----------
apprentice said:
I think the so called outer screen protector is more of a transit film, to protect the screen during packaging and shipping. It really offers little protection as you found out. It's definitely not something I wouldn't want to keep.
I have seen YouTube videos of people removing the inside one and it didn't seem difficult or detrimental. I would probably keep that one on until more experiences are reported good or bad.
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Click to expand...
Click to collapse
I can confirm that it is not difficult removing the main screen protector . No damage to the screen and it's a much better experience using it without that plastic screen protector
Cipri74 said:
I have removed both the front screen protector and the main screen protector as well . It was easy . I can say that the screen feels much nicer . The screen protector is just a plastic , fingerprint magnet .
---------- Post added at 02:00 PM ---------- Previous post was at 01:58 PM ----------
I can confirm that it is not difficult removing the main screen protector . No damage to the screen and it's a much better experience using it without that plastic screen protector
Click to expand...
Click to collapse
That's true but some people might not remove it properly That's why they recommend to it themselves.
But great to hear that after removing it felt nicer.
Are you planning to get new or just using naked?
sp1312 said:
That's true but some people might not remove it properly That's why they recommend to it themselves.
But great to hear that after removing it felt nicer.
Are you planning to get new or just using naked?
Click to expand...
Click to collapse
I can't imagine how difficult it must be to put a new protector on when considering the size, the crease and the fact it has to be a soft protector to bend. Getting the position right and avoiding air bubbles must be a nightmare.
Sent from my SM-N986B using Tapatalk
I bit the bullet and removed the screen protector from the inside screen. It was extremely easy, I just used a sheet of paper to gently pull away from the camera cutout enough to grasp it and pull off as easily as any other protector.
I can confirm the screen feels fantastic now, instead of a rubbery sticky feeling to that of glass. It also no longer attracts fingerprints. It seems more responsive and sharper.
I think as long as you take care not to get anything abrasive on the screen it will remain in good condition.
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I recieved my Fold2 yesterday.Can I apply an additional screen guard over the factory installed screen guard in the inner screen?
sp1312 said:
You can remove the outer screen protector. Reason behind Samsung not recommending to remove inner screen is, While pulling of the screen protector we might damage the screen.
Outer screen glass is Gorilla Glass Victus (7) you can easily remove that one.
Click to expand...
Click to collapse
Which is better screen guard for both inner and outer screens-matte and glossy?And which brand to buy?

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