[Q] Sprint provisioning needed? Not recognizing device - Nexus 5 Q&A, Help & Troubleshooting

I bought the Nexus 5 on Google Play the day it came out. After a few days of trouble I finally got it activated on Sprint. When I log into my account on Sprint account there is no image displayed for my Nexus 5. It seems to be unrecognized by the system. I was wondering if anyone else's account looks like this. For those of you who actually bought the phone through Sprint does it recognise the phone in the account or is it just too new of a phone? I just want to make sure I am getting the fastest data speeds available. I had the Nexus 4 on AT&T and I had to be provisioned for faster data.
I uploaded photo of what my account looks like. My like is the one that says Dakota Brown. As you can see my phone is not displayed and everyone else on my plan is:
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Mines not showing up either on the Account page and I too bought mine from the Play Store.
Is yours a 16 gb or 32 gb? Mine is a 32 gb and I assumed the phone image didnt show up because Sprint is only selling a 16 gb. Of course, it could also be the fact that I bought it from the Play store and not thru Sprint directly.

VTEC4ME said:
Mines not showing up either on the Account page and I too bought mine from the Play Store.
Is yours a 16 gb or 32 gb? Mine is a 32 gb and I assumed the phone image didnt show up because Sprint is only selling a 16 gb. Of course, it could also be the fact that I bought it from the Play store and not thru Sprint directly.
Click to expand...
Click to collapse
I have the 16GB. I wonder if people who got it from Sprint directly show an image...

I wouldn't worry about it. I think it's just new. Same thing happened with my Note 2 for a while with Sprint.
FWIW, my page is the same way. However, I know I've been into a different menu that had a drop down (maybe upgrades?) and while the picture/icon wasn't there, it did recognozr the device as a Nexus 5.

jedinegotiator said:
I have the 16GB. I wonder if people who got it from Sprint directly show an image...
Click to expand...
Click to collapse
Has your billing cycle started over yet? Mine doesn't until start over until 3 more days. Maybe it will show up afterwords...
If not, I doubt it plays a factor in your speed connection. Not that Sprint has any room to brag about with their 3G or 4G speeds at this point.
haha

VTEC4ME said:
Has your billing cycle started over yet? Mine doesn't until start over until 3 more days. Maybe it will show up afterwords...
If not, I doubt it plays a factor in your speed connection. Not that Sprint has any room to brag about with their 3G or 4G speeds at this point.
haha
Click to expand...
Click to collapse
I still have 10 days in my cycle. I do want to note that when I go to the my device page and select my line to view details I get a message that my device is not supported:

I'm on AT&T and I don't have an image on my account either. I wouldn't sweat it.

jd1639 said:
I'm on AT&T and I don't have an image on my account either. I wouldn't sweat it.
Click to expand...
Click to collapse
On AT&T You Wouldn't because they do not sell the device. I was just thinking since the Nexus 5 is an official Sprint device it would have an image.

Related

Sim card slot broken? *Pics* PLEASE HELP ?

First I apologize for starting a new thread for this, since I did create a new thread earlier today on receiving my phone, but right now I have a problem.
The phone I bought is apparently an M200 and was updated to Stock ICS (according to other members on this board). Well I got off work an hour ago, and went to the T-Mobile store to open a line, but before I did, I wanted to make sure the phone would work, so they inserted an active sim card and the phone just says no sim card installed, or something in those lines. We waited about 5 minutes hoping the phone would recognize the sim card, but it didn't. Then the T-Mobile rep took the sim card out and told me that my sim card slot looks funny.
Here is the pic of the sim card slot.
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The T-Mobile rep showed me a Galaxy S2 sim card slot and #2 and #3 had "prongs" but my phone doesn't.
When I tilt the phone to look "inside" the slot I do see the other two, but it looks like it's flat?
Can someone here please help me confirm that is something wrong with my sim card slot or is it software base?
Thank you!
I can only tell you what my i9020a shows, and that's all 3 prongs. I can't say for sure how the m200 is supposed to look, but I assume it would be the same.
If you see here:
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
especially
http://guide-images.ifixit.net/igi/CR4G2jIDAfaNLnKv.large
The SIM card slot should have 3 pins on top. You might want to check whether Korean SIM cards are different, or you bought a faulty product...
I just opened mine up, the bastard thing about Samsung is the connectors of each different models have different number of pins, so you can't even switch them even if the slot seems to fit, your only chance is to solder a replacement if you know how.
Otherwise it will cost you $80 to replace it with Samsung USA out of warranty. Or buy a broken Nexus S.
Isn't this hardware guaranty (correct English??). Return it to Samsung, or to where you bought your phone!
Greetzz, Jojoost.
Sent from my Nexus S using XDA App
I just got off the phone with Samsung USA technical support. They said since my phone is an international model, they cannot support/repair it.
This sucks
Do you guys think a i9020A or i9020T sim card slot would be the same as my M200?
Most likely.
Samsung Galaxy S II (SHW-M250S)
I also have a similar - need to replace the sim card tray/slot.
Can someone advise on the best approach? Is there any good online store for this part?
gamayunuk said:
I also have a similar - need to replace the sim card tray/slot.
Can someone advise on the best approach? Is there any good online store for this part?
Click to expand...
Click to collapse
http://sparepart.dk/en/samsung-1710/samsung-google-nexus-s-gt-i9020-100245/spare-parts-100246/
I have a Tmo version and mine appears to be missing the same 3 pins. Wtf? I get the insert SIM message with a T-mo prepaid SIM.
I have M200 and it's the same slot you are talking about, may be its the software problem, cause when i had HTC WFS and i flashed new version of custom rom the problem was as same that no sim card so i'd change my rom and every things work fine..
I have 3 pins at upper side, 'll add some pictures when i get reach my home..
Root and try another Rom, there are official stock roms available in the development thread..
_hito_ said:
I have M200 and it's the same slot you are talking about, may be its the software problem, cause when i had HTC WFS and i flashed new version of custom rom the problem was as same that no sim card so i'd change my rom and every things work fine..
I have 3 pins at upper side, 'll add some pictures when i get reach my home..
Root and try another Rom, there are official stock roms available in the development thread..
Click to expand...
Click to collapse
Any luck snapping photos of your SIM slot? Similar to the OP, my I9020T lacks pins 1, 2 and 3. I rooted to stock ROM but it's still not working.
Pictures..
wildta said:
Any luck snapping photos of your SIM slot? Similar to the OP, my I9020T lacks pins 1, 2 and 3. I rooted to stock ROM but it's still not working.
Click to expand...
Click to collapse
Sorry my brother as i don't have any good quality camera, but i tried to capture some, and here it is..
I am sorry for being late friend
Did you try different sims?

Atrix 2 Not reading SIM/microsim

Just got a new atrix 2 and I had been using a Nokia Lumia 900 microsim with straight talk. So i bought an adapter to put the microsim in making it a full size. I can not get the Atrix to to "Recognize" it has a sim in it. I have even tried several times just putting the microsim in correct position in the phone. It does not recognize anything. The nokia immediately recognizes it. I know other users are using straight talk on their atrix... Was anyone successfull with using a micro sim in an atrix with or without the adapter.
I can figure out why it wont recognize!?
Mag48 said:
Just got a new atrix 2 and I had been using a Nokia Lumia 900 microsim with straight talk. So i bought an adapter to put the microsim in making it a full size. I can not get the Atrix to to "Recognize" it has a sim in it. I have even tried several times just putting the microsim in correct position in the phone. It does not recognize anything. The nokia immediately recognizes it. I know other users are using straight talk on their atrix... Was anyone successfull with using a micro sim in an atrix with or without the adapter.
I can figure out why it wont recognize!?
Click to expand...
Click to collapse
did u check some other sim cards???and what network sim card is urs??and what your rom version?is it 2.3.6 cause lately there have been network issues in 2.3.6
I have a microSIM used for Razr, when I bought Atrix 2, this microSIM with an adaptor works no problem.
Try getting a new SIM card?
My microsim is an AT&T freq. but on Straight Talk. I tried a T-mobile one yesterday and it did not read it either. I'm wondering if the SIM reader is broken. How would I revert back to the previous software version?
Thanks for all your help and feedback.
Ok the 1st thing everyone should have asked is if the phone is sim unlocked. If it is not there in lies your problem with none of the sims working.
The phone is not unlocked however it does not need to be with straight talk as it's an MVNO of AT&T, similar to H20 wireless. It just odd that its not even recognizing a sim card is in it... My lumia 900 read the straight talk sim just fine and data ect. I would have thought the t-mobile card would have atleast prompted it with a invalid sim notification of some sort.
Last I checked and SIM other than an AT&T SIM will need to be unlocked. Call AT&T and the should do it for you for free.
Sent from my MB865 using xda premium
I would think it has to be the reader. Because I am talking on the straight talk sim on the lumia right now. No issues. I just can't even get the phone to recognize a sim has been inserted.
I think this will answer your question pretty well..
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this is a pic of something i got in the box..
Atrix 2 Not reading SIM
I have an AT&T Atrix 2. I am using an AT&T sim card that works fine in my Captivate and SGS2. No matter what I do in RSD Lite, and no matter what I download I can't fix it. The phone turns on normally for the most part. The Android setup screen pops up for about 5 seconds then phone goes to "emergency calls only" lock screen. I'm assuming it's because it doesn't recognize the SIM motoblur and what-not.
Please Help!!!!
BONE stock GB 2.3.6 (via OTA update)

Moto X Pure Edition working with Verizon Straight Talk

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Sent from my XT1575 using Tapatalk
Sadly, LTE is throttled to 5mbps :/ the AT&T sim would've been a much better choice considering HSPA+ alone is faster.
Sent from my XT1575 using XDA Free mobile app
does the data work when using the phone (voice and data)?
I have att straight talk also and I do agree with att ST I get anywhere from 15mb -20 but I happen to work in a dead zone and I work 12 hour days ...lonely days lol and Verizon ST I get full bars so the trade off is good and still watch YouTube in HD
Sent from my XT1575 using Tapatalk
How did you activate the device? I know a few workarounds, but when I try to activate on straight talk it forces the use of the at&t compatible sim card? The only way I know to use the Verizon towers are by giving ST an actual Verizon phone's IMEI, or by taking an already active sim from another Straight Talk - Verizon phone.
Sent from my Moto X Pure Edition using Tapatalk
Well I tried on the web sight but it kept giving me the run around not letting me activate it, so I called ST and they helped me out and was up and running in about 10 minutes , oh I also bought a Verizon Straight Talk Sim for it
Sent from my XT1575 using Tapatalk
chispas117 said:
Well I tried on the web sight but it kept giving me the run around not letting me activate it, so I called ST and they helped me out and was up and running in about 10 minutes , oh I also bought a Verizon Straight Talk Sim for it
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Does the straight talk variant also give you the 5gb of data for 45 a month?
Sent from my XT1575 using XDA Free mobile app
Yes it does !
Sent from my XT1575 using Tapatalk
chispas117 said:
View attachment 3493553View attachment 3493554
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Sorry to revive this old thread, but I have a question regarding ST/Verizon SIM activation.
When I enter my IMEI on StraightTalk's website, it shows it is compatible with the Verizon CMDA network, however the registration/activation process fails. I called ST, and they asked for my IMEI and are now telling me this device will not work with the Verizon network. Website still says it will work.
What process did you go through to get yours active using the ST/Verizon SIM card? The online process asks for my ZIP and IMEI, then SIM card number, then tells me the SIM is invalid. It never asks for the Network Access Code. Where is this used? Thanks for any input anybody can provide. I am currently using the phone with ST/AT&T but the signal in my area is terrible, Verizon is much better here.
I got it figured out. After numerous Straight Talk reps telling me the X Pure is not CDMA compatible, I decided to try activating using the IMEI of the device rather than the ST/VZW SIM card number. This worked like a charm. Still insert the SIM, everything is working as it should, voice, data (LTE).
quakeaz said:
I got it figured out. After numerous Straight Talk reps telling me the X Pure is not CDMA compatible, I decided to try activating using the IMEI of the device rather than the ST/VZW SIM card number. This worked like a charm. Still insert the SIM, everything is working as it should, voice, data (LTE).
Click to expand...
Click to collapse
Yea total wireless same thing luckily I have 3 Verizon phones and gave them another imei number and they activated and I just Sim swapped and it works fine
Sent from my XT1575 using Tapatalk

OnePlus 8t TMobile Version - Question

So I have a kind of odd question maybe. I just purchased a OnePlus 8t but I don't want to make it my active phone yet so the sim card for it is not activated yet. My question is if I rebrand the phone from TMobile to global before I activate sim will it still be able to connect to TMobile to activate the sim?
The sim is not linked to the phone.
Put the sim in an OG Pixel and you should be able to activate it.
I considered switching to Global Rom, but I read that there were issues with the radio & Tmob.
Might be true might not.
Let me know
parakleet said:
The sim is not linked to the phone.
Put the sim in an OG Pixel and you should be able to activate it.
I considered switching to Global Rom, but I read that there were issues with the radio & Tmob.
Might be true might not.
Let me know
Click to expand...
Click to collapse
Quite a while ago I was on Global with the Tmob device. I did see lower signal strength and poorer 5G performance so I switched back to stock. That being said, I didn't play with adding stock TMob modems to global. It could be at this point they've got it figured out (and if they do I may switch back) but for now I'm happy with the Tmob ROM.
Lost Dog said:
Quite a while ago I was on Global with the Tmob device. I did see lower signal strength and poorer 5G performance so I switched back to stock. That being said, I didn't play with adding stock TMob modems to global. It could be at this point they've got it figured out (and if they do I may switch back) but for now I'm happy with the Tmob ROM.
Click to expand...
Click to collapse
I have zero issues with the Tmob Rom and excellent performance.
The every other month update cadence is no big deal either.
parakleet said:
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The sim is not linked to the phone.
Put the sim in an OG Pixel and you should be able to activate it.
I considered switching to Global Rom, but I read that there were issues with the radio & Tmob.
Might be true might not.
Let me know
Click to expand...
Click to collapse
It's true but also to start from what's said earlier, I thought Metro T-Mobile assigned SIM cards to IMEI numbers? I was with Metro once and went from the unlocked phone I was using to an unlocked OnePlus and it wouldn't function until I called them and gave them the information like IMEI then they tried to charge me for it and I told him I could go over to boost if I wanted to and they did it for free one time LOL nonetheless point being it was phone specific
parakleet said:
I have zero issues with the Tmob Rom and excellent performance.
The every other month update cadence is no big deal either.
Click to expand...
Click to collapse
TMo ROM updates every other month? And I guess you cannot install the 12 beta?

Question 5g on att?

can anyone confirm or deny having real nr 5g service with att on their phone?
daktah said:
can anyone confirm or deny having real nr 5g service with att on their phone?
Click to expand...
Click to collapse
My understanding is that your phone must be in the ATT 5G certified list and from what I've seen, for the first part of 2022 only iPhone and Samsung phones will work on 5G... hopefully this phone will receive later an update that will bring 5G for ATT.
If you know different, please share... thanks
well I can tell you after owning it for a year, breaking its extremely fragile screen, and replacing it that no indeed it doesn't work on at&t 5G even though it indeed supports BOTH of their nr bands (5 & 77) because those greedy worthless anti-consumer pieces of crap don't have it whitelisted. so you get 4G and their false advertising """5g"""e (which is literally just lte with a different icon) and that's it. I swear I'm about to go to T-Mobile after being with them for 15 years at this point because of dishonest anticonsumer crap like this, and ESPECIALLY for forcing their branded phones to be un-unlockable. absolute joke.
and no it's not only Samsung and iphone, I'm actually on an unlocked moto one ace that does get real 5g despite only supporting one band (77 I think) and there are a few other motos and other brands that they've graciously allowed to use their 5g. however it's nothing to write home where I live, despite living in the ~25th largest city in the country coverage is hit and miss and speeds are miss and miss, literally no better than lte with all the fun of spottyness and unreliability. i pretty much just turn it off from the *#*#info#*#* menu, making this whole little adventure of mine 100% pointless.
Tested a new boost mobile black sim (att), and it indeed goes on n77. Wifi calling works too.
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I've noticed that AT&t has a lot of phones that aren't whitelisted but with the boost Mobile black Sim which is AT&t I get 5G on my OnePlus 8 that's not a white listed device on AT&t for 5G but I did not get 5G on my Motorola edge 2021 but that was before I got really into testing it and I ended up breaking the screen too which seem to be really fragile honestly so it's sitting here and I can't play with it like I do my other phones so I got to get the screen fixed I'm waiting for the screen to ship and then once it gets here and I'll replace it and then I'll play but I'm really interested in playing with the phone now that I realize that it's got the c-bands on the device which is pretty awesome to be honest with my s20 ultra and my OnePlus 8 pro doesn't have c bands available which really sucks but they got mm wave and other things you know what I mean I just wish the Motorola would edge had mm wave available but regardless the fact that it has both bands for c-band available just makes it even more that potent of a phone and I only paid 40 bucks for it it was Google locked and I got the Google lock removed and it was an awesome phone until the screen broke.
I get 5G on mine in certain areas.
Anyone on Red Pocket Mobile with 5G? I'm on their GSM-A (At&t) and I get no kind of 5G. Just LTE all of the time. I don't even have the option in SIM settings to allow it. I assume its my carrier, but I've had 5G on another phone with them in the past so idk what's going on.
benjmiester said:
Anyone on Red Pocket Mobile with 5G? I'm on their GSM-A (At&t) and I get no kind of 5G. Just LTE all of the time. I don't even have the option in SIM settings to allow it. I assume its my carrier, but I've had 5G on another phone with them in the past so idk what's going on.
Click to expand...
Click to collapse
Don't have the edge anymore, but have you tried setting NR/LTE in *#*#INFO#*#*? Worked when I had boost att
ziddey said:
Don't have the edge anymore, but have you tried setting NR/LTE in *#*#INFO#*#*? Worked when I had boost att
Click to expand...
Click to collapse
Thanks for the reply. I just saw this and gave it a try. For some reason it still doesn't work for me so I think it's a Red Pocket Mobile GSMA issue or maybe with at&t themselves. But at least it was something else to try out, that I didn't know about yet.
I have an unlocked TCL stylus that I use for work. this tcl works on att but it only does it on LTE, ATT has sent me a lot of messages notifying that they were going to update their network and that this model would no longer work on the network and they showed me a list of devices... it's been a while 2 months and now the tcl has 5g, wifi calls and all services. I don't understand !

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