Hi All! We've been working with this issue for 2 days at our help channel #helpmenow.
I currently have an s-off 1.27 hboot sensation XE running Insercoin v 2.0 ROM.
My issue is I don't have get signal for a particular carrier. (Other SIMs for other carriers works just fine). This carrier used to work before, I was just charging and then I noticed that it got no service.
These are the steps that I took so far:
1. Check antenna at the cover
2. Tried SIM on another phone (SIM Works)
3. Tried a DIFFERENT SIM from a DIFFRENT carrier, it works fine on MY phone.
4. called my provider but no issues on their side.
6. used RUU
7. tried RIL's
8. Flashed old 1.17 firmware to clean radio data.
9. Flashed a different ROMv with and without full wipe
10. Also tried downloading apps to enhance signal but to no avail.
we've been working this out with ganesh007, kgs1992, T-Junk, David_ and others on the channel but as of now I still got the same issue.
Hopefully you can help us figure this out so it could be of use to others who might have the same issue in the future.
PS: Right now I am using a different SIM from another carrier so as to get the phone function of the Phone. The carrier you see below my name is the one that is having issues right now.
Thanks in advance.
kraddark said:
Hi All! We've been working with this issue for 2 days at our help channel #helpmenow.
I currently have an s-off 1.27 hboot sensation XE running Insercoin v 2.0 ROM.
My issue is I don't have get signal for a particular carrier. (Other SIMs for other carriers works just fine). This carrier used to work before, I was just charging and then I noticed that it got no service.
These are the steps that I took so far:
1. Check antenna at the cover
2. Tried SIM on another phone (SIM Works)
3. Tried a DIFFERENT SIM from a DIFFRENT carrier, it works fine on MY phone.
4. called my provider but no issues on their side.
6. used RUU
7. tried RIL's
8. Flashed old 1.17 firmware to clean radio data.
9. Flashed a different ROMv with and without full wipe
10. Also tried downloading apps to enhance signal but to no avail.
we've been working this out with ganesh007, kgs1992, T-Junk, David_ and others on the channel but as of now I still got the same issue.
Hopefully you can help us figure this out so it could be of use to others who might have the same issue in the future.
PS: Right now I am using a different SIM from another carrier so as to get the phone function of the Phone. The carrier you see below my name is the one that is having issues right now.
Thanks in advance.
Click to expand...
Click to collapse
Kabayan, we are on the same boat. I have the same exact issue..Sensation xe(2nd hand), originally from Singapore(Singtel), went as far as going back to GB stock. At first, I thought it was just sim locked to Smart, but when I tried a Sun sim, it worked. At this point, I do not know what else to do. Tried cleaning s58,tried firmwares with different radio's, etc. After reverting back to GB and putting in a Globe sim it still says "Your sim does not allow a connection to this network" and no signal. If you got any updates, please let me know. Okay?
Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .
djyasirayaz said:
Hi ,
i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.
hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M
When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .
Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?
One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.
Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .
if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .
do you think if i flash some other radio/rom it will work ?
also what other thing can i do to figure out the issue .
Thanks Much .
Click to expand...
Click to collapse
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.
malybru said:
Hi,
It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.
Click to expand...
Click to collapse
My Sim card is new and its working on other handset so its not a simcard issue
Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk
xeloni said:
Sim Card reader may be broken ?
Envoyé depuis mon HTC Sensation Z710e avec Tapatalk
Click to expand...
Click to collapse
No .. Sim card reader is also fine because i can still see the sim toolkit folder and when i put the sim in device it shows me a popup to select network when i try to join it fails to register on network .
also i can dial emergency numbers.
i don't think the sim card reader is broken . phone is detecting the sim but no signal .
if there is a problem with signal IC then it should not detect any network operator to choose from .. so it seems its not a hardware issue
Thanks
djyasirayaz said:
My Sim card is new and its working on other handset so its not a simcard issue
Click to expand...
Click to collapse
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal
djyasirayaz said:
I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal
Click to expand...
Click to collapse
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .
htc sensation xe no signal
djyasirayaz said:
I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .
Click to expand...
Click to collapse
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you
sashaarora said:
Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!
I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!
I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!
Please let me know if you can help me
Thank you
Click to expand...
Click to collapse
type in dialer *#*#4636#*#* and go to phone info
from there it has options for network
I seem to have the exact same problem as described above (no signal, sim card seems to be fine)
Did any of you fix this?
Had same problem on nexus s after updating from jb to ics,no signal problem...changed sim card,everything fine..
Sent from ViperS
HTC Sensation T-Mobile 4G
I think I had the same issue (as described here). While I'm not really sure which of all the tricks tried that made it work, I'd recommend trying yet another SIM. Good luck!
Edit: After all, it doesn't look like it works. My current provider claims this HAS to be related to SIM-locking.
Edit #2: Check for IMEI blocking.
hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx
robertoc1 said:
hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx
Click to expand...
Click to collapse
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes
rzr86 said:
type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes
Click to expand...
Click to collapse
0 dBm in all situation
try with 2 different sim (Wind + TIM)
robertoc1 said:
0 dBm in all situation
try with 2 different sim (Wind + TIM)
Click to expand...
Click to collapse
is the device on S-OFF?
rzr86 said:
is the device on S-OFF?
Click to expand...
Click to collapse
yes
robertoc1 said:
yes
Click to expand...
Click to collapse
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867
rzr86 said:
use getril app from playstore
it will show you the best combination of radio/ril
check this also
http://forum.xda-developers.com/showthread.php?t=1202867
Click to expand...
Click to collapse
change 3 ril, reboot any times but nothing happens. then i go to have a breakfast and when i return after 20 minutes... i have signal!!
i don't know how, i don't if it happens by change the ril because during last week i flash many ril but nothing happens.
No sim no service
Hi when i boot the mobile say no sim no service , but when i go to settings / mobile networks i can choose my operator (o2 uk) , its really anoying , I have Unlocked bootloader, S OFF , ROOTED , NEW Firmware , but nothing helped , I really like this ROM can you pls help me thx .
Hi,
My friends Sensation starts to reboot every time, if he switch on the WCDMA mode. GSM only works well, but if he switch to auto or WCDMA only, the phone will restart in some seconds. I didn't find any solutions or problems like this.
Thanks,
k
kokler said:
Hi,
My friends Sensation starts to reboot every time, if he switch on the WCDMA mode. GSM only works well, but if he switch to auto or WCDMA only, the phone will restart in some seconds. I didn't find any solutions or problems like this.
Thanks,
k
Click to expand...
Click to collapse
Did this start happening lately? I know of problems when connecting to GSM, but not to WCDMA.
What is his firmware version and radio (available in "about phone" in settings).
astar26 said:
Did this start happening lately? I know of problems when connecting to GSM, but not to WCDMA.
What is his firmware version and radio (available in "about phone" in settings).
Click to expand...
Click to collapse
It started in the last 2 weeks. The phone is on stock ICS 4.0.3 rooted and HTC Dev Unlocked, region east Europe.
I red some posts about GSM problems, but no trace of WCDMA failures, thats why I started this thread.
kokler said:
It started in the last 2 weeks. The phone is on stock ICS 4.0.3 rooted and HTC Dev Unlocked, region east Europe.
I red some posts about GSM problems, but no trace of WCDMA failures, thats why I started this thread.
Click to expand...
Click to collapse
Locking phone to gsm is unlike locking to 3G, as you lose funtionality, so we'll try avoiding this.
Did you try clean flashing a ROM to the device? (or at least the kernel)
astar26 said:
Locking phone to gsm is unlike locking to 3G, as you lose funtionality, so we'll try avoiding this.
Did you try clean flashing a ROM to the device? (or at least the kernel)
Click to expand...
Click to collapse
We changed kernel - tried SebastianFM and some others - but all time we had the same failure. In the weekend we we will upload the 3.33 universal firmware, I hope that will solve all problems finally...
GSM only?
Has anyone found solution to this problem, is it fixable via software or is it a hardware issue?
My Moto G XT1039 (Peregrine) was running perfectly on CM 12.1 since July 2015. But two weeks ago it lost network access. This happened without any update or change on the phone. I tried the basic settings : reboot, toggle airplane mode, re-insert sim card... without any success.
Then I followed this thread to take it back to stock : still no network. After that I installed CM13 with this thread : network is back !
But after two days it lost network again. This time I swapped my sim card with another one : ok, problem solved.
For a few days only ! I then fastboot flashed this radio firmware : great, network is back !
And gone again... And now after flashing stock again, CM13 again, radio firmware again, it doesn't connect at all. Except from that everything works, including bluetooth, wifi and gps. The sim card is new and working in other phones. The exact error is : "Error while searching for networks" when I go to Settings | Mobile networks | Network operators.
I'm completely lost and I can't figure what is the root cause of all this. What do you suggest ? Is there a low level log file somewhere on the phone, in which I could find an error like "unable to start radio because XXX" ?
Thanks !
I installed CM13 once again using TWRP. And it's been running fine for the last 3 weeks ! I will never understand what the problem was...
It only loose network for a few seconds from time to time, but this may be normal.
The same problem occured again.
But now I'm sure it's related to the phone and hundreds of people have the same problem. There is a 96 pages topic on official motorola / lenovo support forum about it.
I can't link it here but it's the first result if you type "Post KitKat upgrade BUGs (Loss of signal etc)" in google.
Hi, after pass Soff and cm13 installed, i have problems with LTE, data is blocked and impossible to send SMS. Plane mode resolve the problem but is temporary .
I have reflash a ruu but the problem persists.
Somebody could help me?
Ruu Europe 1.56.401.70 cid htc __ 034
Thank's you and sorry for my english
I have problems with LTE on cm13 on AT&Ts network, what you have to do is switch to 3g, or H/H+
Ok for CM13 but the problem persists after the flash of a ruu. The problem may come from where? Kernel, radio, hardware ?
CEDRIC23 said:
Ok for CM13 but the problem persists after the flash of a ruu. The problem may come from where? Kernel, radio, hardware ?
Click to expand...
Click to collapse
Well that's strange, first I would call your carrier and make sure u have 4g LTE, and see if they could do anything to fix it. It could also be where you are, you might not have 4g LTE coverage where you are.
The problem must come from the network, i am on holiday in Italy and lte works very fine. Strange.
My HTC One a9 bought from ksa didn't support Indian language.
double letters can't show smoothly
I tried in Malayalam
How to fix it
What are you in phone info>set preferred network type by typing *#*#4636#*#* in the dialer ? Thank's